Fleet Master has some of the best, most knowledgeable and professional mechanics and office personnel that you could ever ask for. They are detailed in their explanations, and extremely reasonable with their pricing. This is our one stop shop for our fleet of vehicles.
Five stars no comment
Excellent customer service. However, 2 younger guys offered to pick up my tab, instead I was duped into buying 4 boiler makers, a newspaper, and some beef jerky. They took off in a 84 sheepdog. Still a 5 star review!
This Isnt A Truck Shop, A Repair Shop.
Great techs. Know how to get work done right and in a timely matter
It is sad, but when you run a business OTR ... there are more bad experiences than good with mechanic shops.This is another one.The manager always helpful over the phone.Problem: we found out we had 1-2 bad injectors. The manager knew that and told us the low oil pressure could mean a bad oil pump. (oil was mixed up already with a lot of diesel, and the mechanic told him that... of which the manager didnt mention to Me at all).So they proceeded with the repair so we could bring it to our base in Orlando, FL and finish the repair.He took out the oil pan, tested the oil pump and said it failed. Changed a whole bunch of things down there and charged around $4800.00. They worked fast.When I flew back my drivers... he (manager) was not there... so they talked to the mechanic in charge of the repair and he was very clear I told the manager that the injectors were bad and were pouring diesel into the oil pan & system ... the why he didnt fix that I dont know... he told me to have the other things done so they could take it back to FL.Compression (oil pump) it is obviously different if it moves oil, or a lighter substance (diesel).Same price, fixing the injectors (may be less, only 2 of them bad) wouldve fix the problem.He chose not to fix the problem, but to choose for the most expensive job for his shop.Dissapointing, I thought he was a decent person.So the shop.
This place is a nightmare. I took my truck we agreed to $1300 for a radiator replacement in a international 2013 with me buying the radiator. A week later they send me an invoice for 12k and said it was a mistake. Then they said 6k and changed it to 5k. My truck had nothing bad besides the cracked radiator. I bough the radiator from the dealer and they said they paid for the radiator. I have the receipt and paid with my card. Now they won’t give me my truck if I don’t give them $5k for a radiator replacement
Very bad experience. Would not recommend
Very professional and knowledgeable crew
Avoid