Not only is the fence itself very durable and easy to use, the customer service is fabulous! I needed an additional ground sleeve...sent them a message last week and 4 days later the sleeve came in the mail. Who does that?! Michelle Walker at Baby Barrier!

Called on a Monday and someone was out and our gate was up by the end of the week! Tim F was prompt, polite and did a flawless job! Would definitely recommend!!

Have had this for almost a year and after calling about adjusting our unit did not have any customer support- still not happy with the placement of these rods and screen.

They have a good product, but so does the 5 other Big pool fence companies out there! You can do all the research you want on the quality and similarities compared to their competitors but it ultimately comes done to price.Its very easy to see that you are not buying anything special. You are buying PVC/Nylon mesh that is durable, that are battened down to extruded aluminum posts. I called them up to get a quote and they are nearly 50% more than any other company. I even told the salesmen this and it didnt phase him. They are really proud of their product.They need to open there eyes and realize they are not selling anything intricate, they are selling aluminum posts that have fencing attached to it!I bought my fence with gate much cheaper then what Baby Barrier wanted.Stay Away!

Overpriced and rude. Very hard to deal with. Do not keep their promises.