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Kay
5640 Durand Ave Unit C392, Racine, WI 53406, United States
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Kay
Comments
Al
Review №1

The is store is a joke, the displays are peeling and dusty. My fiancé and I dealt with a different employee every time we went into the store and only one of them was actually helpful. When we got his wedding band back from being sized it looked so awful they had to send it back out immediately to be reworked?!

Ta
Review №2

Christine, the jewelry consultant that helped me while there, definitely needs to be recognized for her knowledge, listening to my questions and concerns, caring nature, and making me realize that I actually could get a wedding ring when I thought it might never be possible!

Te
Review №3

I love Kay Jewelers, have been going there for over a decade, highly recommend!!

Sh
Review №4

DO NOT EVER BUT ANYTHING FROM THERE. THEY LIE, STEAL AND SELL YOU JEWELRY THAT CONSTANTLY BREAKS!

Sh
Review №5

Very good customer service

Th
Review №6

Retail jewelry chain store

J&
Review №7

Beautiful selection and great customer service!

Sp
Review №8

Phone number just keeps ringing, did they close down to?

Ju
Review №9

Helpful staff and nice selection.

Jo
Review №10

🤠🤗🌟🌟🌟🌟🌟Our first experience with Kay Jewelers was in Juneau Alaska. We had a ring sized and a diamond mounted on a band. A beautiful setting with this 1 carat diamond. weve used this particular store to inspect and clean the ring. It seems to be a rarity nowadays when an organization stands by their contracts. I dont go to any other store to buy jewelry.🌟🌟🌟🌟🌟

Da
Review №11

Nothing people is very rude

Ra
Review №12

My husband and I bought my wedding band from this location. The sales reps were very helpful. They had a great selection at decent prices compared to where we got my engagement ring. I recently returned to have my band resized. I dont remember the name of the rep that assisted me but while there, I asked about enhancers and wraps. She was more than happy to show me their selection and tell me about the redesigning events they have. But she also understood that I wasnt able to make a purchase that day so she didnt push me into buying anything. I hope to return to redesign my wedding ring set in the near future.

Mo
Review №13

Very grateful. Very helpful and understanding. Thanks to Manager.

lo
Review №14

Says opens at 10 am but noone got to the store till 10:15 .

Be
Review №15

Very knowledgeable and helpful staff.

Se
Review №16

Terrible I had my necklace for 1 year and it’s has broke 5 times I have to keep getting it sent back . I will never buy anything from here again !

An
Review №17

Had all my rings inspected & cleaned.

Ja
Review №18

Excellent!!!

An
Review №19

The Jolleria is very beautiful and the staff is very friendly 🤗😘

Information
11 Photos
19 Comments
3.9 Rating
  • Address:5640 Durand Ave Unit C392, Racine, WI 53406, United States
  • Site:https://stores.kay.com/wi/racine/5640-durand-ave-.html?cid=YEXT
  • Phone:+1 262-554-6886
Categories
  • Diamond dealer
  • Jewelry store
  • Gift shop
  • Goldsmith
  • Jeweler
  • Jewelry repair service
  • Silversmith
  • Watch repair service
  • Watch store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:8AM–10PM
  • Saturday:8AM–10PM
  • Sunday:10AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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