Purchased two counter height chairs 6 years ago when I first moved to Durham. Went back to purchase counter stools for my new home. They offer a wide selection of styles and fabrics, but due to COVID-19 production and shipping has been delayed. I ordered the stools early in July and I just received them October 8th.
My husband and I ordered a beautiful kitchen island. Though it took a while to receive (not their fault) they were great with setting initial expectations and communication along the way. Our item came as expected and in perfect condition. It was a wonderful experience overall.
The folks who own and work at this store are very experienced and we’re most helpful with all our questions. They have the most beautiful collection of furniture around.
We recently purchased the Franklin table and 6 Hanover chairs in cherry with Kara finish. We are beyond happy with our purchase. The table is beautiful and chairs are the most comfortable we’ve ever had! The quality is wonderful and I know we will own this for a long, long time! The sales staff were helpful, friendly (and patient!) as we looked at all the different styles, table/chair combinations and finish choices. I would highly recommend Barstools and Dinettes!
Our daughter in Raleigh bought six new barstools and when we sat on them we thought they were the most comfortable we had ever tried. We ordered three and not only were they very comfortable, the style was tops also. In a few months I noticed a small mount of stitching at an upper corner of one back support was coming loose. I called to enquire if there was someone who could repair the stitching. They checked with the manufacturer who said it was better not to replace stitching, they would replace the entire cushion. I took the barstool to their business and the entire back was swapped out, not only the cushion. I call this level of service going the second mile and standing behind what they sell.
Very nice selection. Not a huge store but its a good size
I bought 2 BEAUTIFUL bar stools from this place. Very good service.
I cant say enough great things about Barstools and Dinettes. From how nice they all are to the great service, I can only praise them. Everything showed up as promised (and as selected). There was a small issue with one of the tabletops. I called them up and within two weeks THEY called ME (I didnt even have to follow up with them). They had a new tabletop delivered and installed in my home. Good as new. I would recommend this business to everyone.
We had an awesome experience with Barstools and Dinettes. The quality of the stools we purchased are unmatched. They not only look.good, they are super comfortable!!! We can sit in them for hours!!! Its been more than a year since we purchased them and we are as excited about them every time we or our guests sit in them.!!?
We purchased our counter stools from them and went back to get end chairs for our table. They seem to have every type of chair/counter stool/bar stool you can think of. They havelovely tables and other dining furniture too. Robin was very helpful each time we went and never pressured us. We had to drive an hour each of the four times we went and it was well worth it.
Needed a couple simple counter-height bar stools. Went to the store, where there is a wide selection of styles to see and try. I was able to work with someone and quickly selected a style fit my needs. They were able to provide them quickly and they were in pristine condition when I picked them up (no dents or imperfections). Thank you Barstools & Dinettes!
The staff have always been very professional and helpful. They have a large inventory but the staff were very well versed on styles, colors, etc availability. It will always be my first stop when I am chair or table shopping.
Fantastic customer service. Such a wonderful selection. We got the most gorgeous custom dining chairs, very high quality. Definitely check this place out if you need dining furniture; they have stuff that will fit your room, no matter the size. Skip wayfair, go here!
We have purchased 2 casual dining sets from this store, and have been very happy with our purchases. Quality and selection of merchandise is very good, with a number of unique offerings available. We liked that stools are available in different heights, with a variety of fabrics that let you customize your purchase.
We purchased 2 barstools and we love them. You can tell they are made extremely well and will last a long time. Great customer service and the staff was very knowledgeable, worth every penny!
I love my bar stools! The selections are unlimited and the service is great. My stools were so awesome that I had to order an additional stool.
This is a designers paradise! Ive purchased three tables here and with each one I was able to select the wood, the size, the design of the table legs, the design of the chairs, and the upholstery on the chairs. The customer service is outstanding - everyone is very helpful and knowledgeable.
We were looking for stools for our kitchen island. The selection was fantastic and we are very happy with end product. The staff was very helpful and allowed us to browse the showroom with no heavy sales tactics. I would absolutely recommend them!
Super helpful staff. Picked out the coolest barstools ever. Made in N.C.! The Johnston Casuals Zed collection. Best barstools ever made. Totally worth the extra expense. We use them every day!
Great experience because of the knowledgeable staff and enormous selection. We purchased 2 very unique barstools and couldn t be happier!Don t waste your time with online sights, just go to this showroom, you wont be dissapointed!The NelsonsAberdeen NC
We ordered bar stools for our kitchen island. They are wonderful. I love that they are made in North Carolina!
We were looking for three barstools for our kitchen island. We found LOTS to choose from at Barstools & Dinettes. The staff (and owner) couldnt have been more helpful. We sat on at least a dozen different stools, some of which had to be pulled down from upper shelving ... no problem. They were also ready sooner than we were originally told ... another plus. Very comfortable, stylish and excellent quality products.We were so happy with our purchase that we recommended B&D to our new neighbors and they also bought there kitchen island stools here.
A rude manager says they will match a price got 2 lower prices then claim they won’t match anyone’s prices. Same exact set with a 5 year warranty was 700.00 less at south land furniture do your homework before you buy
I would have to give them 4 stars on selection and customer service. I thought $350 and up for a bar stool was pricey. They do offer options you dont have elsewhere, such as color of the frame and type and color of seat material. The gentlemen pointed out most are Americans or Canadian made. I just dont see them being competitive especially when you consider all the online options.
Great experience; quality tables and chairs. Will definitely visit again.
Great selection!
Great family-owned business, tops in customer service. You should try this place if you havent been. You can do custom-designed dining sets at quite reasonable prices. My table & chairs were delivered today and I love them! Seems like it would be a designers dream; I brought mine with me.
Great selection of chairs, and they come in a variety of shades and styles that you can custom order. Very helpful employees. The downside is that you have to wait several weeks to get your order to your home.
Great selection of stools and dining room furniture. You can customize with your own colors and fabrics!
Customer support team was knowledgeable and prepared for my questions and width measurement tools they were polite courteous responsive and I had a good feeling going in there I will go back again thank you. They offer to border what they didnt have in stock and made several inquiries as to price and dimensions.
We had a fantastic experience with the guys at Barstools and Dinettes. Dean patiently showed us all our options in the showroom and was very knowledgeable on the products. Our custom kitchen table was ready within the given time frame and the store held it for us until our new house was completed. Everyone we spoke to on the phone was friendly and courteous, and the new table is beautiful and unique. Thanks!
We absolutely love our barstools but they dont compare to the down home, personal and professional service we received!
Love my new dining room set. Customer service was fantastic and it arrived in perfect condition! Thank you!
We had a very specific need for barstools to match our kitchen table and Barstools and Dinettes was the ONLY place that was able to work with us to make it happen. They have hundreds of options for barstools, so save yourself the time and stop there first.
It was wonderful so much to choose from and a lot of Custom orders
Very friendly and welcoming staff, excellent selection of quality furniture and great service.
Great staff. Very patient knowledgeable and friendly.
I was so impressed with the personal service provided and the professionalism of the team. My order actually came in much earlier than expected
Great selection of quality bar stools
Fantastic store! After searching for months we found exactly what we wanted. You gotta go!
Best place to go for dining room furniture and stools because of the quality items and the ability to customize based on your unique style.
Never visit this damn store.. they mark up the price A LOT. And when you inform them this is your second visit and the price is all double since your last visit....... they say customer is lying!!! Extremely POOR CUSTOMER SERVICE!
Extremely knowledgable staff. Theyll point you in the right direction and tell you things you didnt know you needed to know in making your decision. Highly recommended.
Waited 5 weeks to receive our barstools. Went to the store to pick them up. Came home to put them together - surprise, they were welded improperly. We then had to drive back to the store to return the defective merchandise and wait another 5 weeks for the new stools. We asked if we could borrow one of the floor displays to give us something to sit on during the interim - no dice. This was for a ~2,000 purchase. Completely unhelpful people, totally unsympathetic or willing to do anything to help smooth things over. Would never buy here again.
Very helpful, not pushy, sales people. Large selection - we found exactly what we wanted.
Great selection of stools and very nice and helpful staff.
Very helpful and friendly staff but beware, there is a NO RETURN POLICY. I asked for countertop bar stools but the 3 they sold me are too tall. Doesnt help that I am 62. Countertop bar stools should be 24 high. These are 26 high. Very frustating and a big waste of money.
Good collection of bar stools and very helpful staff
Big selection of barstools. Found exactly what we needed!
Be sure you read the fine print on the receipt: ALL SALES ARE FINAL. They are very quick to cite it if youre unhappy with the product, as I was.
Great selection and custom ordering
Most of the stuff is a bit pricey; however, did get a really good deal on a dining room table.
Very helpful staff.
Limited selection and not competitively priced