They dont really help. I went in to buy an inexpensive pocket 9 and was directed to used gun counter. Not being pleased with the conversation or the products. I went home searched the internet and found a Ruger EC-9. Perfect. I ordered it from the Carolina Gunrunners. Why was I not shown this option while in the store?Just a few days ago I was on the internet and found a revolver I would like. I called Carolina Gunrunners and asked if they have it in stock, he said no. I asked if they could order it for me... put me on hold.. came back and said they cant get it and told me to go somewhere else to purchase it and have it shipped to them. I went back on line found it on their website, ordered it and had it a few days later.. whats up with that?This is crazy making....do your research first ..and they can and do efficiently take your money THE OWNER DID CALL TO APOLOGIZE FOR THE EXPERIENCES I HAVE HAD. HE IS A STAND UP GUY. THANKS FOR THE CALL
Casey was a breeze to work with!! Even with me living over 1,000 miles away in western Arkansas, I had zero issues and nothing to worry about. Shipping, updates, response time, and the deal itself was A++! Will absolutely do business again, and have turned a ton of Arkies and Okies to fans of this place!
This place is GREAT! As a beginner, the most intimidating thing is when anyone in the business treats you like a novice or blows you off. AJ quickly struck up a conversation with me and treated me like he wanted to be treated when he first found his passion for firearms. I felt completely comfortable and appreciated the time he spent with me making sure I had all the info I needed before my next purchase. Outstanding personal service at Carolina Gunrunners.
By far my favorite store!! The best employees and products around!
Used them for several firearms transfers they are always very helpful and friendly. They also have some of the most competitive prices for ammo and transfer fees. I highly recommend doing business with them.
My first time coming into the store. Very clean, neat, and organized with alot is products. Staff was awesome to talk with and super helpful. It was an awesome experience and cant wait to come back. Would highly recommend.
Casey and his team are the most professional and well informed shop not only in Carolina, but the country. I have been to many shops over the years and this one by far the best. Selling you firearm or purchase a new one, transfer from a auction no issue at all. These are crazy times you need a business like this that values your business and your rights. I won’t go anywhere else.
First time customer great experience Adrian took his time teaching me a couple things about new stream light I bought even put it on my gun for me this is going to be my go to gun spot customer service was 100%!!!!
AJ helped us out today. We ventured into browse and became customers for life. My husband and I stopped by as hes an intermediate enthusiast and Im a beginner. AJ was very forth coming with information and talked to me just as much as my husband which doesnt happen in male dominated fields for women. We were escorted around the store and shown different items per our skill level. We didnt purchase anything today but when the time comes we will be back!
You walk in the door and 4 ppl want to help you great customer service
Had a great experience! Extremely knowledgeable and friendly. Thank you!(: one day I would like to do business with you again. You rock!
Made my first big girl purchase yesterday. Kevin did a good job at pointing me in the right direction of the store for what I requested and Josh carried me the rest of the way. With the shortage going on it was also nice to actually be able to walk out with my firearm & ammo. That bit did not go unappreciated. Overall a wonderful experience and this will be my go to store from now on.
A fantastic selection of guns and accessories. The staff is very helpful too. To often you go into gun stores and you quickly learn that the employees people skills are lacking. Not the case here... polite, helpful, knowledgeable, and very professional. I highly recommend checking them out. I won’t buy my firearms anywhere else.
This is what it looks like when they posted their is ammo in stock! But even with a line wrapped around the building, they managed to get people in and out so incredibly quick. And they all have a smile on their face even in the midst of the rush!
Nice staff good prices well stocked
Very nice place and lots of selection to choose from. They have anything you could want from a gun shop. A little chaotic sometimes but todays market is to blame for that!
Boooooo👎take your money elsewhere
This is the best gun shop around! I’ve spoken with Heath, Casey, and Ian and they have all been extremely helpful. It’s definitely a one stop shop. You can get anything from ammo to concealment classes and they have a gunsmith. Would recommend this place anyone!
Had a firearm shipped here it was signed for on 3/25/21 at noon i called 3/26/21 my Ak 47 was ready got in and out fast best shop in the area!
Bought my first handgun from here a few days ago. Everyone was knowledgeable friendly and helpful. I cant wait (well yes I can, Im not made of money lol) to get my next one. Had my eyes on a Ruagar (I hope I spelled it right😁).
Very few gun stores take care of you this good. Great people. Great prices.
WOW! I’m impressed!! Unfortunately I don’t live close but i swing by today. Awesome store! Staff is awesome they have everything from budget firearms to super high end stuff. Definitely one of the best gunshops in the area !
Extremely nice staff. Did an amazing job adhering to the Covid guidelines. When they reached capacity the started a line to enter outside which I’ve seen no business do.
Best prices in town and even better service!
Purchased a new revolver this week. Purchase was seamless. Great customer service. Reasonable price and great overall selection especial given the current challenges with the pandemic. Highly recommend Gunrunners!
First time here today. Super friendly and efficient staff. I was in and out in less than 2 min. Very helpful workers especially considering the capacity limitations for social distancing. Highly recommend this place. I will continue to support them whenever I need more stuff.
Another great experience from Carolina Gun Runners, the help they provided to a friend and myself was fantastic. Its just to bad the other gun stores cant even come close.
The team at Carolina Gunrunners is first class and works with their customers to address any concerns. If you’re in need of a firearm or accessories I couldn’t recommend anywhere else.
I have been in here on a couple of occasions, and every time I was offered help by multiple people. Their prices arent too bad. They do have a nice selection. One weekend I went to 4 other gun stores looking for a particular pistol and they were the only ones that had it and for a killer price I must say. They were pretty quick getting me out of there considering there had to be at least 50 people in there recently. I will definitely be back again. Great job guys.
These guys are great! Every employee there is friendly, knowledgeable, and super helpful.
Simply Outstanding! The staff are very professional, patient (Im somewhat new to firearms), and polite. When I ran into a technical issue (due to my lack of a complete understanding of the new equipment) they said No sweat, bring it back and well be glad to help. I did so yesterday and the staff were superb, took their time, and showed me how to handle the issue. Cant go wrong with the group of professionals!
This is an awesome little store. It was actually the place that started off mine and my husbands journey into firearms you could say. We each only had a little bit of experience shooting various firearms, but always wanted to be firearm owners. We signed up for classes through Carolina Gunrunners and were very pleased with the experience. The staff are super knowledgeable and are happy to talk with you or guide you to the best choice for you. Even though its a smaller store, its still fun to browse and see whats new as they have a great selection on gently used firearms available.
Great set of guys who are very helpful. They got me what I asked for without trying to upsell me or anything like that, but from what I can tell are good at recommending something for those unsure. Price I paid was fair, maybe even a little more than fair. Would definitely recommend to others.
My first time buying a gun ever, so I let you imagine that I had pretty dumb question. The staff showed extreme patience and went into great length to find the most appropriate equipment for me. I had before attempted to go to another place not far from Gunrunners, I was treated like a dummy with the staff deflecting several of my questions.
Great staff. Very helpful. Explained everything for a rookie.
Emailed the store to ask about using their Silencer Shop Kiosk. Got a call back very quickly answering my question. Then visiting the store and using the Kiosk I needed some help getting my fingerprints. An associate came from behind the counter and took time to make sure I got it right.In terms of the shop and staff overall - its incredibly clean, professional, and organized. I witnessed them dealing with several different customers and all of the interactions were great. No attitudes from these guys, just calm, cool and professional.
If I could give more stars I would!Best prices from ammo to firearms!Excellent customer service what else can you ask for!
These guys are very knowledgeable about every aspect of guns whether youre in the market for home defense or are interested in purchasing guns for hunting these guys know their stuff. They ensure that you leave their store 100% satisfied whether you purchase a gun or not. I was in the market for a shot gun and 308 rifle. I knew which shot gun I wanted but needed help with a nice rifle setup including a scope. After talking to them for a while and walking me through the pros and cons of each option I feel VERY happy with my purchase and will definitely be going back there for my AR at some point.
Hands down the best shop around. The staff is very professional and their customer service is great. They will always be my go to for all my firearm needs.
My favorite gun shop in Raleigh! The staff there are both very respectful and knowledgable, they were able to answer every single question I asked and went above and beyond to help me in my shopping experience. Shout out to Josh, Kurt, and Bailey! You guys are awesome! It also feels great to support a local business than rather buy from some place like Bass Pro or Dicks.
The staff is incredibly helpful and Knowledgeable. Will for sure be back for all my firearms needs. They helped me fix issues with my current firearm. Keep up the great work guys!
Their website inventory is not actually THEIR inventory. It is their distributors. I researched their website for a pistol I wanted to purchase. It showed as limited inventory, which I took to mean as actually existing in their inventory. Considering this is a physical store, it seems logical that saying something is in stock means you can go buy it. It doesnt. I left work early to ensure getting there before 7pm (may as well be 4pm for most of us...lets be real) only to be told that their website shows their distributors inventory. They had to order my IN STOCK pistol! To top it off, the only brand of ammo they carry for it is Blazer.... I wont be returning to buy, aka order, anything else if I can help it. I dont want to make the trip to pick up this pistol at this point either to be honest.Staff was nice...but that isnt why I took the time to drive their after looking at their fake stock online.Thanks for following up on this. Hopefully the website can be made clearer up front to prevent this for the next customer. Regarding the ammo, my other 25 will not fire this brand at all, but does others. It is old and probably needs springs replaced, but these other brands get me by at the moment. Just something to consider if you carry a single brand. Remington works, for example.
Working on my family safety we had people who try to break in before and then now we have people both is running my door and want to fight so yeah its about time to make sure I have something to take my family and myself.
1st time at Carolina gun runners and the staff are very polite and extremely knowledgeable! I worked with bailey and he discussed firearms with me until I was 100% confident with my purchase! Thanks again will definitely be back
I have shopped extensively with these guys and would continue to do so, but dang, they have bankers hours and I cannot get there during the day. Are the still dealing with the rona restrictions? Comon, the curve is flat as a pancake. I promise to bring a face mask and can of lysol.
Best gun shop I have ever been to. Period. Great for beginners and gun-nuts alike. Staff are always knowledgeable, patient, welcoming, thorough, and personable. Selection is great. Prices are great. I dont have one bad thing to say about Carolina Gunrunners. Lifelong customer here.
Excellent service. Decent prices. Had heard good things and will not be going anywhere else anymore. A little out of the way for me but more than worth it. Good selection of not only guns but also parts and accessories. Overall one of the best places in the Raleigh area for firearms
Probably the MOST FRIENDLY, KNOWLEDGEABLE AND PROFESSIONAL STAFF I HAVE COME ACROSS IN A VERY VERY VERY LONG TIME in a gun store!! These guys are extremely knowledgeable and eager to help in ANY WAY THEY CAN. Kirk, Mike, HELL ALL OF THEM are just EXCELLENT. No pressure on ANY SALE and the best part is they know their guns and they know them well. I can say I have NEVER ONCE had a negative experience there and I visit them with some regularity. Their new selection of guns is excellent and their used selection is GREAT!! I can say this with a high level of sincerity, just stop in and check them out and you won’t be disappointed, NUFF SAID!! I don’t know many shops I can say that about sadly and I have been to all of them within a 50 mile radius of Raleigh. These guys are as sincere and as good as they get. Stay safe and keep your powder dry!!Gil
I always look forward to go shopping here, very professional and knowledgeable staff. i did spend bunch of money here, but it was do to the way i was treated. it has become my favorite store
Very professional and best in service. I will be regular customer of this store now onwards. Entire staff is so helpful and customer service is top notch. I am extremely happy with my purchases from this store. Carolina Gunrunners deserve recognition for their smooth and customer friendly attitude. I already recommended them to my coworkers.
By far my favorite gun shop. Smart and friendly, happy to talk about the latest tactical weapons and an old WInchester Model 12. Straight shooting stand up guys Quite frankly cant wait to go back and buy another gun. Have my eye on a Armscor VR80. Go there - youll love these guys
Traded in a rifle and a handgun for cash and it all worked out very smoothly and they were great to deal with.
Great customer service. I have spoken with 3 different employees. All 3 offered great help and knowledge. Just ordered my first gun through them. Seems like the beginning of a long lasting relationship with Carolina Gun Runners. Thanks, guys
I made my first purchase here over the Thanksgiving holiday. From the time I walked in, everyone at the counter was ready to assist me. I spoke with Hulio (hope this spelling is correct), and the customer service was excellent. He explained to me everything I needed to know, from loading, breakdown, cleaning, and what is comfortable for concealed carry. I am highly satisfied with my purchase and this store. I definitely recommend this store, and will be a repeat customer in the future.
First shop Ive ever bought a gun at and will probably be the only place Ill go. Theyll call you when they get a firearm in that you want to look at. Great customer service. Easy transactions. The only problem is everyone knows this and theres always a lot of customers there. Highly recommended.
Very nice, friendly, & welcoming staff! Great variety of choices, quality firearms, & for good prices at that. Will 100% be back
Just got done buying a pistol from Mike and I could not have asked for a better experience!!! I have bought guns from the big box stores and when you stand around waiting for them to get to you then it feels rushed because you have others such as yourself trying to get someone to help and that is not the case with this company. There are plenty of counter help and from just standing around listening they all sounded very knowledgeable and friendly. They had a huge selection of handguns, rifles, shotguns, and ARs. Go check the these guys out.
I was in the store this morning 20 mins no one asked if I needed help nor acknowledged me when I walked in. The store was not busy what so ever.
The best gun shop Ive ever been to. Great service and staff. Competitive prices too. I bought an AR-15 there and there prices were less than anywhere I could find online for the same model. This is going to be my first stop for any of my firearms needs in the Raleigh area.
These guys are the friendliest, most knowledgeable youll find in the Triangle. Their selection is good (both new and used), and their prices are fair. If they dont have it, theyll get it, and if youre not certain what to purchase for your particular needs, this is by far the best place to go for consultation about available options. Give them a try; youll be glad you did.
This is how you do business. Great Prices Knowledgeable Friendly Staff. I have been here a few times and they are always great to deal with. They seem to always have ammo in stock and are able to help you get what you are looking for and not sell you something you dont want. I will be a customer for life.
Rare Old Fashion Customer Service.I have a Ruger 9mm Carbine and I needed some help getting the Magwell changed to my Glock Magwell. I walked in and Josh greeted me right away. I asked if he could help me and after a quick look at my gun he stated No problem Even though the store was busy he took the time to change my Magwell for me right there at the counter. In just a few short minutes my Ruger was ready and accepting Glock magazines. I Thanked Josh for the quick and efficient service and asked how much I owed him.Josh shook my hand and said its on me and Thanks for coming in today Needless to say, you would be hard pressed to find this level of customer service at any other gun shop. I am now a loyal customer and will shop Carolina Gunrunners for all my needs.
Grate customer service, one of the best store in Raleigh. Gun choice is not very big but you definitely will found what ever you want, they can order some for you also. Prices very dissent not to high.
Im certain this is the best gun store in the Triangle. Excellent customer service, extremely professional and polite. These guys are the real deal. Prices are very good too.
Staff is friendly and knowledgeable. It shows theyre in business for the long run and want to treat customers right, focusing on recurring business.Be aware - its not a big shop, and selection is somewhat limited - youre not going to find the same breadth as in other, bigger shops - but what they have is the staples of the gun business, so unless youre looking for something very specific, you should be ok.Whole process of buying a gun is complex, but the staff makes it as easy and painless as possible.Highly recommended - is certainly my first choice for local gun shop.
I have purchased several guns from Carolina Gun runners. Their staff is always helpful and very attentive to what you are looking for and helping you. Very knowledgeable about products and have a great selection and prices. Would recommend to anyone in the market for a firearm.
Drove well over a hour to go to Carolina gunbrunners today. I had been looking forward to it since I had heard that it is a good store. Got there at 245 they close at 5. But they had a sign on the door saying closed at 2 for inventory. I would think that that would be done after normal hours and not on Saturday since that is the day working people are off. Well now I am headed across town to give my money to a heartless big box store. It is a shame because I went out of my way to support a small business.
Overall the store is great. There were excellent selections, excellent choices, an excellent customer service. The prices are also reasonable. Everyone there was extremely friendly and very knowledgeable. I recommend the store to anyone.
I had a great experience. Mr. Bailey took my order for an item that wasnt in stock, it arrived several days earlier than expected.
Went in looking for a conceal carry weapon and the staff was very helpful and insightful. I was showed several weapons and I asked questions. I easily made a choice and will be back to purchase my firearm.
Outstanding selection and service. I have know many of the guys for many years and they truly are committed to the top service and an a full product line at a fair price. They want to make sure each person that buys a gun is an knowledgeable and responsible owner offering all they need from education to gun safes.
Carolina Gun Runners is an excellent shop. Their prices are extremely reasonable, the selection is great, and (unlike all of the other gun shops in the area Ive visited) the staff are friendly AND knowledgeable. I recently completed a class they hosted and purchased a pair of Costa 580s from Ryan behind the counter and I couldnt be happier. Raleigh finally has a good gun shop and Im looking forward to many more happy transactions with them in the future.
Am sure this place has its fan boy customers from around the way. But me and my friend came in separately because yes am Hispanic and he’s white. These guys didn’t disappoint🙄 no help at all. All I got was looks and they asked my friend if he needed help😂🤣 went to the glass counter and an old man was next to me and the old dude was asked for help and he said no, the guy behind the counter didn’t acknowledge me for nothing. He fellas I didn’t come in there to beg for stuff.....I came In there to buy. If your a local this place is fine I guess. Not for me....thanks “Customer Runners”
Great experience and very friendly staff. Just bought a Ruger SR22 for my son with the helpful insight of multiple sales people. Very willing to show me different guns and no extra fees to overnight the one they ordered for me. Prices are very competitive on top of it all.
Really good gun store. Dont let the size fool you, they have quite a bit of inventory and A LOT of expertise. Friendly staff willing to answer any question too.
I went their this past Friday and made my first step into being a gun owner. They had excellent customer service and I feel like I got a great deal on my first rifle as well. I will definitely be going back in the future.
I had some old guns to sell. They were able to quickly offer a fair price. Fast, friendly and professional. Well done.
Ive been to CGR 5 or 6 times and gotten nothing but good service. They have a decent collection of new and used guns as well as a store full of accessories. Today I went in to get some help with switching out the end cap on my AR, Casey jumped right on it and about 15 minutes later the job was done. I highly recommend giving this store a try. A+
I had a really good experience here.The guys here are very personable and spend time with you to help make an informed decision. They are real pros who are focused on great customer service. I am impressed.
Great gun store. Staff is very knowledgeable and interested in finding the right gun for you. Took CCW class through here and it was well taught by retired law enforcement professional. Skip the big stores when buying a weapon. For individual, personal advice based on your weapon needs visit Gunrunners.
Recently made a purchase from this store. A process that no matter what store purchased from takes a little bit of time and waiting. This location had a seating area to both fill out paperwork and wait comfortably. They usually have stock of commonly wanted items, some hard to find at other local locations. Mike and staff were polite and courteous, most importantly professional and fast.
Great guys, very knowledgeable and professional. Highly recommend anyone to check them out. Prices are very competitive. Always plenty of cool stuff to look at. Definitely one of my favorite stores in Raleigh!!
Nice selection of guns, parts, and accessories. Helpful staff without any hint of attitude. Competitive pricing on the AR parts as well!
Does it get any better than this? Nice to have a shop with a real 1911 and parts selection. The fellas that work there are great guys that are patient with the beginners and have conversation for the old schoolers. Great selection and prices for pistols and long guns. I got my Solo from them when no one else in town had it. Got a green CZ Duty that I didnt even know existed. I even changed where I get my pizza from just so I can stop in to see whats new while I wait.
Great people that work there. Helped me with my first pistol purchase and explained everything I needed to know!
Great shop. They seem to have everything gun related. I needed a quick trigger guard service and I was quickly assisted. Will definitely be back.
Just bought a Glock 43x there - the staff is awesome - super friendly, very knowledgeable and helpful and on top of all that, the gun was a fantastic price!
I was directed to Carolina Gunrunners by my conceal carry instructor and I am very glad he did. Purchased a shotgun for my son and new handgun for my self. The staff was very attentive and knowledgeable. I will recommend Carolina Gunrunners to my friends and family. Will be a return customer guaranteed.
Just bought my first gun from here. Very friendly and informative staff. Nice selection, and competitive pricing. Would highly recommend.
Excellent little gun store. They always have very interesting items in their used section. The staff is very friendly and helpful. The only thing i regret is that they do not have gunsmithing services on site.
Traveled across town to check out this place and the folks behind the counter were quite rude except for the one helping someone else. When I asked to see a KelTec Sub 2000 the salesperson failed to CLEAR the rifle before I asked to see it. How can you have a gun shop and fail to perform the most important safety process. Everything I asked something about the firearm the salesperson grabbed the rifle and then would hand it back.Ive visited many gun shops in many states and this is one of the worst ones Ive visited. They had a good selection of firearms but safety and customer support is always the most important thing for me. I can purchase a firearm anywhere so the gun is not the biggest part of firearm sales.
Very knowledgeable staff and I got good vibes just walking in the door. After lengthy conversation with Brandon, I made a purchase that I am thrilled with. I will surely be returning for future purchases.
Had a good experience turned bad. Went in bought a rifle everything seemed good and was happy. But I changed my mind after I purchased it decided to go with a pistol. Went to go return the rifle and they wouldn’t refund me the full amount. Even when I was going to buy my pistol right then and there. They gave 200 dollars less than what I purchased the rifle for. Never used the gun and was still in the brand new case. Horrible service! Bought my Springfield XDS at another local gun shop and have returned there ever since to purchase any firearms. Not to mention get a free range pass everytime I buy a gun. I would highly suggest against Carolina Gun Runners.
I ordered a Henry Golden Boy from these guys and it was there exactly when they said in just two days. It is my first rifle purchase I could not be happier with it! Great salesmen and service!
Check it out for yourself.
Best of the best, these guys are the most helpful and pleasant people I have encountered in a gun store . I highly recommend Carolina gun runners . Update .... I have made many purchases at this store and will continue to do so, its a very safe, friendly, fun environment.So far I have bought 3 pistols and 3 rifles and many parts for my AR builds, optics, sights, triggers, lowers, uppers, barrels, muzzle devises, rails, furniture, bolts and carriers, magazines, charging handles, picitinny rail sections, buffers and springs, ammo, soft rifle cases, holsters, grips, pistol parts . I will ad more as I remember everything . Great place !
These guys are great! Very friendly and helpful. Went to triangle shooting academy first to have some things shipped and they were very rude, needless to say i made the extra 30 minute drive to come here. Definitely worth it.
Great store with awesome selection. Employees will answer any and all questions, and make suggestions on what will work for you. To the guy complaining that he couldnt return a rifle, you cant return a firearm once you buy it, its the law, not the stores fault. Learn something before bad mouthing a business because YOU were uninformed.
Best place to purchase or sell a firearm. Outstanding professional service at fair prices.