Everything you want from an auto service; honest, fast, honest, fairly priced, and honest. They seem to care about my Mini as much as I do. They are so good I was willing to buy another German vehicle because I know theyll be there to service it!

I like that they are honest mechanics. Not trying to sell work that doesnt need done or fast talking around customers. They do a good job at a fair price & treat their customers well.

We have now had three vehicles repaired by the great folks at Precision. We could not be happier with the results. All of the vehicles are running much better than before. Our daughters car had something going on that no other repair shops could figure out and Stan and his team diagnosed immediately and now her 4-Runner runs like it should!

Great guys here that do great work. They stand behind what they do.

I would highly recommend the guys at Precision Autowerks! They are very kind people. I really appreciate how flexible they were with me because my schedule is typically hectic. They were able to get me in and out in no time. They explained everything that I needed to know and gave me recommendations on what I needed to have done within the next couple of months. Ill definitely be back!

I DID NOT WRITE THIS REVIEW!I have been going to Precision Autowerks for almost two years now. After buying a Mini Cooper, I needed someone that had knowledge of foreign cars, but also someone I could trust. I did my research and found great reviews for Precision Autowerks. They have not disappointed me. They are honest, fair and aim to please! What a great place to call my new auto home!

Relatively new to the Raleigh area. We have a Mercedes-Benz and a Porsche. We’re particular for sure. Found Precision AutoWerks by their website. Checked around with other shops and decided to use PrecisionAutowerks. Why?They’re problem solvers, they use high quality parts, they respect your car, they cater to the customer( including questions), and they are very knowledgeable about European automobiles. Highly recommended .

I have been using Precision Autowerks for 16+ years for my BMW Z3. Besides having Master Mechanics that thoroughly know the major German makes like Mercedes Benz, BMW, Audi, etc., it is the level of honesty that I have witnessed a few times in those 16 years that has kept me loyal to this place. A good mechanic can be hard to find . . . so save yourself some aggravation and dollars and give this shop a try.

Great personal service for all imports these guys are as professional as they get.

Great group of guys who provide great service! Quick at fitting me into their schedule, fantastic at consulting on the needs of the vehicle based on their experience, and all around great to work with. I have brought in my Audi A6 in a number of times and they always do a great job. Highly recommend taking your vehicle to these guys!

They are mechanics who love being mechanics. It shows up in their work. They are honest and can be trusted to provide you with the highest level.of service and stand by it.

Chris and the team at Precision have gone above and beyond the call of duty this time! Called last minute from out of town with some problems they not only got me in right away, the had a loaner available for me, and to top it off finished the job in less than a day and got me back on the way. The only problem with Precision is they are too far away from where I live for me to be able to do all my regular maintenance with them. You cannot go wrong choosing Precision!

These guys are great!! Having been w/ the same trusted BMW tech in Sarasota for 14 yrs, I was nervous about not finding an honest & skilled BMW tech in Raleigh. Thomas (FL) got on the BMW Master Tech site and found these guys for me. Stan & Joe at Precision Autowerks are everything I was hoping for! Theyre experienced, friendly & honest!! I feel completely comfortable that my 525i Sport Touring is in good hands. If you drive a BMW, I recommend that Precision Autowerks become your trusted BMW tech!

I was extremely happy with the job Joe did on my truck. They were clear and upfront about what needed to be done. Very reasonably priced! I will definitely be back!

They do great work, at a good price

Im really disappointed in my experience with Precision. I brought my 1989 BMW to them with some minor oil leaks. They looked it over and found $3400 worth of recommended items including control arms, brakes, plugs, and other things, which was fine for them to suggest but had a lot of sticker shock. I talked with them about using high quality non-OEM parts for the suspension to save some money, and said Id do the brakes myself as they were quoting $400 for just the rears, which I told them seemed high. They didnt want to use non-OEM parts--again, fine, their call--so I said lets just fix the oil leaks at their quoted, non-negotiated price of around $400, and maybe do some of the other stuff later, and they agreed. A couple of hours later they called back and said they were unhappy with my questioning their quote, so they didnt want to do any of the work. Then they wanted to charge me $99 for looking over the car. I refused to pay for that and went and picked up my car.Bottom line is that these guys came off as indignant that anyone would question their prices and just have a conversation about less expensive options. Thats not how I expect my mechanic to operate and it made me very uncomfortable.They appear to monitor their reviews closely so Im sure theyll have some reply, but those are the facts of what happened.

Our 2003 BMW X5 is running and performing like new again thanks to Joe and Chris. If you have a high-end car that needs any kind of service done, this is the place to take it to. They know their stuff and the price is good to. They have a repeat customer with us. Thanks guys.

My X5 runs like a charm! Very knowledgeable folks- I liked them mainly since they don’t get to your pocket, and recommend service exactly what is required. Trust & quality of service is what counts for me! Thanks Guys!

I have been a customer of Precision Autowerks for about 21 years...so that should say something. My experience has always been positive. It is important to me, as a woman, to be able to take my car in and know without a doubt that I will get an honest quote without unnecessary repairs being added. If Stan or Joe says something needs to be fixed, I know it does. I would definitely recommend Precision Autowerks. They are true professionals that offer great customer service to all their customers.

Much like the guys working there, dont let the outside fool you. This is hands down the best service Ive ever had. These guys are super knowledgeable and you wont have to sell your first born to pay for it

I went to Precision Autowerks for brake pad replacement this summer for my BMW. They handled the replacement promptly and professionally. Car works without a problem.Rated 4/5 instead of 5/5 because its a newer shop and they were still renovating/finishing the office. Thus, my wait in their office and waiting area wasnt as comfortable as it could be.Still very satisfied overall.

Didnt care for the attitude I got from a staff member. I felt like they didnt want my business mid way through our conversation. Sad, because I heard the knowledge base was strong in the european cars.

Recently brought in my Mercedes SLS AMG Coupe that I just got, to replace the struts on the gullwing doors which were dangerously low on pressure. One day, the drivers door unexpectedly came crashing down on its own, scaring the heck out of me. So I had a nice chat with Joe, and a couple hours later the doors were operating perfectly, with a slight spring-back action. It was a good experience and I highly recommend them.

I just use them for the first time for my sons Mini Cooper. The best compliment I could give them is I will definitely use them again. Theyre extremely knowledgeable, courteous, and reliable. Highly recommend.

I acquired a great 1991 Mercedes 350SD Turbo Diesel that had been neglected and that I am trying to get back to good driving order. In order to be able to acquire parts and service this Mercedes requires a mechanic and shop that is interested in working through all the complexities (aggravations) of an almost thirty-year-old mercedes. I was recommended to try Precision Autowerks when I needed to have my air conditioner repaired. I took the Mercedes to them and they immediately impressed me with their knowledge about my vehicle. They kept in communication with me and repaired my air conditioner. They also clearly explain their costs, which are very reasonable and explained the repairs. I came away quite pleased.Several weeks later I then contacted them about a much more difficult problem. My hood latches were rusted out and broken. Clearly a safety hazard that I needed to get fixed. This repair seems simple but finding parts (especially these parts) and dealing with all the rust/corrosion is quite difficult. Precision, rather than just throwing up their hands, worked hard to find the parts at a reasonable price and promptly solved repaired my hood. They also solved my car alarm going off when driving problem as well as repaired my parking brake. With my Mercedes now much more drivable (and safer) I again came away as pleased as I have ever been with automobile service. Additionally, they are able to help me to prioritize future repairs (luckily nothing urgent right now) to get this wonderful Mercedes back to where she needs to be.Seriously, over the last forty years of car ownership, I have never had a better experience with an automobile shop. These guys are experienced, professional, collegial and completely trustworthy. I cannot recommend them highly enough.

Five stars are not enough for this shop. They got my 09 Mini Cooper running better than when I bought it. Theyre almost 50 miles from my house but I wouldnt go anywhere else. Nice people who are really good at what they do. Dont take your German (or any other) car anywhere else.

Stan and Joe are right on target with everything. If I have a problem, they always get the diagnosis right over the phone, before I bring it in. Their knowledge and integrity are unsurpassed. I have had many Mercedes, and I have never had more appropriate and reliable service. They make sure that everything is checked so that I dont get surprised on the road.

Stan and Joe are the only folks that work on my cars - a 1997 S320 (365k miles) and a 1988 260E (316k miles). Great service, fair prices and a willingness to really dig into a problem and fix it. I recommend them to all my friends with Mercedes, BMWs and other fine car makes. They dont even charge me extra when I try my hand at wrenching and then need them to fix my fix. You will be very satisfied if you become one of their many loyal customers.

Absolutely wonderful staff at precision: knowledgable, personable and committed to quality. I would look no further for your automotive needs. My E class won’t be seeing any other shops for routine maintenance or otherwise.

I took my car in to have the timing belt, and related parts, replaced. This is my second time using them, and just as the first time I am highly satisfied with the price, quality of work, and the promptness with which the job was done. I highly recommend Precision Autowerks to anyone who has a German made car and is looking for quality work at reasonable prices.

Went to Precision Autowerks for my 06 BMW. I was getting the run around from everywhere else and really didnt want to go the the BMW dealership due to prices, upselling, etc. So I gave Precision Autowerks a try. Gave them a call yesterday, explained my situation, and they scheduled me in for today. They were great. Appointment didnt take long and they were able to clear the codes my car was throwing. Service engine soon light is now off... Thanks guys! Very appreciated.

We absolutely love the guys at Precision.. They are the best around!

Stan and team have been working on our car for around 12 years now. The shop is exactly what you hope to find in a mechanic: honest, telling you what needs to be done and what can wait, and fixing what can be fixed on-site cheaper rather than just dropping new parts in automatically. Wouldnt take our Mercedes anywhere else!

Great auto shop they treat u like family. Best prices in town!!!!

Most often when your car breaks down it is unexpected and sometimes you may not know where to turn because you are worried about who you can trust to give you honest feedback and actually fix the issue. My family and I were referred to Precision Autowerks from a local mechanic located on Poole Rd. (Knightdate NC). When I called, Mr. Stan listened to me, offered to take a look at the car ASAP and then provided services to repair the vehicle. I was kept in the loop about everything! He even told me what had to be done NOW and what could WAIT if we needed more time. I felt like he and Mr. Chris were just as determined to get my daughter back on the road as my husband and I! There was NO PRESSURE to do anything that we did not want to do and we felt like we could trust the staff at this establishment. They even waited for my daughter to arrive via UBER to pick up her vehicle...this is what I call going the EXTRA MILE! If something else goes wrong with our VW, we will call Precision Autowerks!! Thank you all for outstanding service!KA

These guys always do their best to get you in and out. I have never been treated anything less than exceptional anytime I have visited this location.

Service and personnel cant be beat for any price! Took my 85, 300Turbo in for a rough idle..turned out to be a rare case of burnt exhaust valve. They made the repairs and it runs stronger than it has since I bought it! Just cant say enough good things about this shop...you can trust your car to them.

Great staff and service

May look unimpressive from the out side, the guys in the garage are very knowledgeable about what your car needs, or as I called it hey whats that sounds? Do you know?

When you are tired of wasting your money at a dealership, call Stan and Joe. These guys know cars and their fees are reasonable. I highly recommend.

I took my 2005 Chevy Colorado in for some repairs and was very pleased with the service I received . Joe was able to determine what the problems were that I had and then quickly complete them and more importantly correctly !!!. I would highway recommend Joe to others and plan on returning soon with other vehicles.... Thanks Joe !!!!

After being swindled by a certain mercedes dealership i took my car to Precision AutoWerks & instantly my faith was restored..Joe spoke with me for about 20 mins telling me detail the steps he was going to take to figure out the causes of the display errors. One..dealership diagnosis was incorrect...Two..They saved me $1000 !!!

Let me start off with – wow these guys are great! I have had numerous bad experiences at BMW’s service center on Capital Blvd. I always leave feeling taken advantage of or spoken down to. So when all I needed was to replace my 2007 X3 battery, I thought I would try and find someone in the area that specializes in BMW. My colleague sent over a link to local BMW service centers and I randomly chose Precision Autowerks. Boy was I happy with my decision!I was greeted by a very friendly staff. Explained that the guy from Advanced Auto had suggested a battery that would work in my car, so I had purchased it ahead of time and took it with me for the swap. After further inspection, Joe took me around back and showed me the battery I bought and the battery in the car. The one I bought was literally twice as large. Instead of making me feel like an idiot, he very calmly explained that they had a distributor of OEM parts 10 minutes away. And he would highly recommend using OEM parts whenever necessary.. and the best part? The battery cost slightly less money than what BMW had quoted me.The lady at the front desk drove away immediately to get the new battery. While we waited, I asked Joe to take a look at the fuse box and help get my cigarette lighter to work. He switched out the fuse and even marked the replacement for easy finding next time! From my arrival, to the battery snafu, and replacement – the whole thing took maybe an hour, and I left paying what I was initially quoted for labor – which was less than half of what BWM asked for btw.The whole time the staff felt very consultative and friendly. And the best part? After explaining the odd boxes in my car, Joe even offered to host a toy drive for an organization that I volunteer for. How cool is that?!

I have been doing business with Joe and Stan for a long time. They are the best period.

Chills guys. They gave me a loaner car for a few hours because I had no one to pick me up.

Very friendly and helpful.

Took my car there for an oil leak these guys changed a coil and charged $345 like what in hell does that have to do with an oil leak ? My car runs worst when i picked it up then before i dropped it off, to make matters worse i picked up the same coil pack on Amazon for $ 28 these people will rip you a new one 🤔 just be aware!!!

Good people