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AutoZone Auto Parts
370 Pala St, Ramona, CA 92065, United States
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AutoZone Auto Parts
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sh
Review №1

Always have what you need or can order it relatively fast! Plenty of parking space all around the building.Polite staff, knowledgeable as well. Just gotta know what your looking for.Dont really take pictures of the place but heres a Pic of my turbo and a Pic under the hood of my truck.

Da
Review №2

September 2021Early evening.Had a burned out turn signal/brake bulb and preferred not to drive on curvy back country roads in the dark with missing lights.Dan C helped me out. He even came outside and we trouble shot to be sure which bulb required replacement. Bought the bulb and a universal screwdriver. Situation resolved in just minutes.Thank you Dan and Autozone.

Ro
Review №3

I very big shout out to Carolyn. ! she is amazing. Always there to help with any, and everything you need. I thought I was in need for a new rear wiper blade, but when Carolyn came out to help me, she knewthat was not the problem. All I needed was the plastic strip to be removed from the current blade. thank a bunch.. I will contuine to shop this store for all my auto needs.

Vi
Review №4

The best parts, products and staff. ... nothing like it anywhere else in Ramona.

Mi
Review №5

Very helpful employees they even got the parts right the first time, so no added extra trips.

92
Review №6

Had teh part i was after. Always gives me better service than the competitor across the street.

KA
Review №7

I would like to commend Becky for going above and beyond to assist me.When I called looking for a specialty tool, she took the time to look at all options readily available and sent me photos of everything.Unfortunately, what I needed wasnt in stock.She said shed call me back. She researched the tools I required thoroughly and called me back within 10 minutes with several options.With her assistance, I was able to find what I needed to complete the job.I want to personally thank Becky for her assistance. Its rare to find someone who will go the extra step.Becky did an excellent job and reflects very positively on Autozone.Give that lady a raise!😊Sincerely,Karl KirchnerCEOSan Diego Mailing Solutions Inc

De
Review №8

AutoZone Auto Parts, they either have my part in stock or when they have to order it the part arrives the next day. Big parking lot so you won’t feel jammed all together while you change the whippers or change that headlight bulb. Sometimes there’s a line but it moves pretty fast. Hey corporate office. STOP having the employees grab the phone when we made the trip to the AutoZone. Or, here’s a suggestion... take off 10% off our bill.ThanksDerek Wolf

Ju
Review №9

I was so pleased after I selected what I needed, I got a pleasant surprise. I got 20.00 off my bill,since I accumulated on my membership card

Br
Review №10

Becky at AutoZone helped me out so much yesterday!I went in not knowing what was wrong with my car except that it make a loud squeaking sound.I was a little embarrassed not knowing a thing about cars, or how to articulate what I needed, but Becky made me feel so comfortable and talked to me like I was a friend.She was able to figure out what was wrong with my car and recommended exactly what I needed.I was really impressed with her customer service, and knowledge. I can happily say (and so can the whole neighborhood lol) my car is now squeak free!I highly recommend this place for any auto needs!

Ra
Review №11

This store is impressive. I found some very unique Items I have not seen at other stores, and was very reasonably priced. The mirror I purchased is just amazing it has ajustable side mirrors on top of being a larger rearview mirror to begin with. The body glove visor organizer is very well made,and durable(has already come in handy. Lastly there is a net that you can peel and stick which is a completely new small storage area. I absolutely love my car so I was like a kid in a candy store here. I Highly recommend stopping in if you drive thru this little town.

La
Review №12

Matt H. was super helpful, even installed my battery for me. I appreciate the service!! Thank you!

Mi
Review №13

🤠👍Friendly, helpful, plenty of parking

JC
Review №14

Becky was very helpful, and knowledgeable. The Ramona branch will be my go to for all my automotive needs.

zo
Review №15

Supper helpful they helped me jump start my car

Er
Review №16

The girl I delt with new exactly what I needed they were very crowded and still managed to get in and out of there in 10 minutes and get everything I needed nice friendly and polite people

Re
Review №17

I came in to get my battery tested. Matt was extremely helpful from the information I needed to switching out my old battery for the new, even waiting while I ran to the atm across the street. Matt, great service...great hair!!! Fantastic customer service!!! Thanks!

Ma
Review №18

The whole team was very helpful in helping me with a tough job on my truck. They were courteous and patient helping me out!

Ru
Review №19

Helpful staff, reasonable prices, great selection.

ch
Review №20

After leaving another auto parts store I went to AutoZone. The other store didnt really help me or didnt take the time even though nobody was in the store. I was looking for an oil filter, for a generator that had no writing on it or anything. I stood around looking for like 10 minutes when Rebecca came and asked if I needed help. she took the time to look it up on the computer and help me find what I was looking for. I didnt Express how important it was that I found this filter, which needed to be the day. I was so stressed out but I appreciate the way she took the time to help me and make sure I found the right part. Thank you thank you Rebecca and AutoZone

Da
Review №21

Had broken a tool and they replaced it free of charge!

Ow
Review №22

Great customer service

An
Review №23

The associate was very helpful what would I needed in and out very sweaty was very happy

My
Review №24

Always friendly and the store is always in order!

Br
Review №25

The lady was very nice and helpful. She worked away from the main register but was eager to reach out and help me.

Ch
Review №26

Had a part U needed for an ATV the fuel line shut off valve and for a great price of like 4 to 7 dollars

Da
Review №27

Awesome customer service! Very friendly and knowledgeable!

Ri
Review №28

Ive never had a problem here, the people here are usually knowledgeable and able to help.

Ro
Review №29

Good place to do business. Large inventory of parts and if they dont have it theyll get it for you the next day. Friendly, knowledgeable and helpful employees, clean, neat store. Always have a range of prices for the budget minded customers. Very good on the phone too. Highly recommend this store!

Pa
Review №30

This store was great they helped me take out my battrie the guy put in my new one just very thankful

Bi
Review №31

Had the part in stock that I needed and ata reasonable price. They were also open late on Labor day. Score one for Auto Zone! 👍

Do
Review №32

Always a good experience.

ES
Review №33

The people are so kind. They help you out when you know next to nothing about cars !

X
Review №34

Very helpful, knowledgeable, courteous. Nice guy named Joe helped me first on the phone, then a while later, when I was able to get to the store.One morning my battery was dead, not even a click from the starter, which I thought was unusual. I called Auto Zone, and got info from Joe about my batterys warranty, about replacement, and so on. He said he would run a diagnostic check on the battery and charging system.After a long wait for help to arrive, I got the dead battery jump started. Then I drove around for a while, before I went to Auto Zone. I shut off the car and immediately restarted it. Seemed fine now. I told Joe about the situation, that I thought the battery was actually fine. Nonetheless Joe went out to my car and connected his meter to the battery, and got readings for the battery, the alternator and the voltage regulator.Yes, my battery and the charging system are fine.It was a pleasure, and I was fortunate, to have Joe attending to my business with Auto Zone in Ramona.

Jo
Review №35

Ill start with the good. AutoZone is very gracious in the sense that they loan out tools and are willing to diagnose problems with your ride be it the alternator, battery or even a check engine light. I recently had a check engine light come on on a Sunday. I had no idea how to figure out the problem. The car started losing the ability to accelerate. I drove directly to AutoZone and had it diagnosed. Bought the new throttle body and limped it back home. Problem solved! Saved my bacon. The bad: it always takes forever when doing anything in AutoZone. Slow service for some reason. Also, lesser quality parts that dont last as long as I think they should. Id rather spend a little extra cash to get a more reliable part.

Do
Review №36

Easy access and friendly staff. Go to place for all my car parts.

Ro
Review №37

Always helpful.

Ca
Review №38

I was searching around all day looking for assistance to find the issue with my car. This AutoZone has the nicest set of employees Ive encountered in awhile and not only did they help me pen point the problem, but helped my with the equipment to solve the issue. The best part is that it was all free! Even the tool rental and the car diagnostic, all free. AutoZone has really proved to me they are out there to provide a great service that more people need to take advantage of.

Ju
Review №39

Great customer service

Fr
Review №40

Good store with a convenient location too. I have been in this store a few times and have always been treated well as well as found what I needed. I have gotten loaner tools for things I didnt have, as well as consumable parts you need during a project gone sideways. My last trip there was for wiper blades and I walked away with a 25% discount thanks to a promotion.

Th
Review №41

Auto zone ramona, pretty good staff on hand. Generally pretty helpful. One of my local go to spots for the supplies i need for the d.i.y. projects. Decent deals here & there. Been going there for some yrs now. Havent been burnt yet. So, good track record so far.

Sa
Review №42

Good service but lacks the products needed for our cars.

Ta
Review №43

New battery quickly installed.

Ri
Review №44

This website sucks! Its so difficult to locate parts

Sh
Review №45

They didnt have what I needed in stock,

Le
Review №46

They were knowledge and helpful. They got the right part at a great price. They were able to answer all my questions, it made the install go incredibly smoothly

Br
Review №47

Always helpful

Ri
Review №48

Fast friendly service. Products marked well and easy to find. Top of the line products.

Li
Review №49

Its the best auto parts store in Ramona! Great prices, great staff and great stock on hand! My husband needed tools to complete the brake job, they have a tool kit to rent so he didnt need to buy tools we wont use again for years. Awesome!

Dy
Review №50

One of my favorite autozone. Staff is helpful and intelligent. Sometimes I feel like they need more help. Phone rings off the hook and they seam to always be busy.

Cr
Review №51

Very helpful staff, and autozone provides many services for free that are immensely helpful 👍

Ne
Review №52

The only negative is that there always seems to be a line here. Good quick service, Ive always gotten exactly what I need. And theyre open until 10!

Ed
Review №53

Excellent service. Got me what I needed during the lilac fire safety power outrages. Big thanks to Ignacio for getting extra items from nearby stores so I could pick the next day.

ri
Review №54

Service is always good. Some parts they carry that arent name brand ( windshield wipers, headlights,etc) are poor quality and dont last. But overall if you stick to the name brands they are better then average

YO
Review №55

The staff is helpful, prices are decent. I recommend staying updated on their sales to save the most

Bo
Review №56

Great service

Ma
Review №57

Great service, friendly workers and non stop beautiful work

Br
Review №58

Good group of peeos

Ju
Review №59

Autozone staff always extremely helpful and knowledgeable. Great customer service both commercial and regular. Always greats with smile and make ypu feel welcome and at ease knowing they are there to help.

Bo
Review №60

I purchased a deep cycle marine battery from them April 19th. By May 12th it refused to hold a charge. Took it back & they tested it & replaced it, no charge. The same thing happened with the replacement & 2 more over the next 12 weeks! Bad line of batteries. When I took the 4th one back I asked for a refund & without hesitation they gave me back my cash & apologized. Bad batteries, great staff, EXCELLENT SERVICE.

Ti
Review №61

Friendly folks, want to give you best bang for your buck!

Bu
Review №62

Very helpful. Had what I needed in store. Were able to answer all my questions.

Ke
Review №63

Always a long wait just to buy something. Usually the counter is backed up with phone calls. Their warranties are very good though. And they always keep track of them for you.

Ja
Review №64

Friendly service good people.

Al
Review №65

Jaime was so helpful and has knowledge of his job thanks for having people like him

Gl
Review №66

There was a customer in there without a mask on and the employees didnt do anything

Ju
Review №67

Great customer service and knowledgeable staff. All u need from an auto parts store.

St
Review №68

Have my parts at a fair price.

Je
Review №69

This is my go to place.... They have everything (mostly in stock) for my cars and trucks and if it isnt there I have it by the next day.

La
Review №70

Great people help us get the right part we needed

Ca
Review №71

New store, very nicePersonnel was friendly and knowledgeableIts easy to miss as you drive down the main street, its off to the east side and hard to turn around if you miss it.

Lo
Review №72

Casey in Ramona was amazing! We had an emergency and were rendered carless with the mechanical difficulties of my vehicle - bl;own heater hose (rquiring special toos to disconnect/reconnect). It was repaired last night and she stayed to help. I have court this afternoon to finalize a multi-year dissolution. My not being in court is not an option.Because we are a business and there were 2 deliveries near us she personally delivered the critical parts we needed with the tools to remove/replace the heater hose.. We found Casey to be personable, knowledgeable, and profresional. We will go to Auto Zone first for all of our vehcies needs. They carry Sea Foam, too! That additive makes an engine run like a dream. Casey turned an upleasant event around and was invited to the Spaghetti Open House for our local volunteer fire department in Julian. Ten stars!

th
Review №73

Don’t go!Go to O’Reily’s!They don’t deserve a star.Auto Zone looked up and gave me the wrong size windshield wipers. I asked if they don’t fit can I bring them back.Their policy is, if you put wipers on your car, they will not take them back. I measured them along side of my wipers and saw that they were 2 inches longer. When I went in to return them, the young man tried to persuade me that I was wrong to my face. Even said they were only 3/4 of a inch longer. When they clearly 2 inches longer. All with a stinky attitude!A few days later I went to O’Reily’s, where they lookup and gave me the right blades then put them on my car to make sure they fit!It’s their policy!!!All with a great attitude!Old school helpfulness and kindness wins every time.God Bless them for their helpfulness.

Am
Review №74

Employees are very helpful. Excellent customer service.

Ke
Review №75

Employees are always quick to provide helpful service.

Jo
Review №76

Always go to auto zone better prices then those irsh boys

Am
Review №77

Easy checkout. Good service.

Lo
Review №78

Incredibly helpful

Ad
Review №79

Conveniently located store that carried all of what I was looking for and surprised me with some others I didnt know they carried. Friendly staff to boot.

Ke
Review №80

Plenty of parts knowledgeable techs good prices

no
Review №81

Love the deals. Shopping for my new car!

do
Review №82

They always help me add fluids & things to my car which is really good since Im not mechanically knowledgeable.

Ar
Review №83

Very friendly and knowledgeable. My go to for car issues.

Da
Review №84

Its AutoZone whats not to like!

Ju
Review №85

Awesome customer service and great knowledge!

Ma
Review №86

Seems ok for what it is. I find OReillys across the street better.

Ke
Review №87

When I need auto parts this is the place to shop.

Vi
Review №88

Out stock

Da
Review №89

Great customer service. Will try to get anything you need.

Ky
Review №90

Friendly and professional staff. Dont be scared to ask questions

Ty
Review №91

Great help!

Te
Review №92

Great and knowledgeable employees willing to help.

Mi
Review №93

Friendly service 😁

M
Review №94

So I went in to get a battery and some other tools to change out my battery for the first time by myself. And I guess you could say Im a newbie at doing self car stuff. I was expecting it to be routine, tell them what I needed they make recommendations and Id be in and out quickly. I didnt expect them to go above and beyond as they did. The girl at the counter told me that there where tools that they let their customers use if you needed them. She really wanted to help me because I told her that I didnt know what I was doing and didnt know how long it would take, but she said it was okay and that she would stay and help me along the way. Needless to say she kept her word and now I have a new battery and I have confidence to change out my next one. The service at the AutoZone in Ramona is amazingly awesome and now I want to do everything myself for my car!!

Sa
Review №95

Good place to buy parts

Ro
Review №96

Always a pleasure most helpful

Ri
Review №97

Very Attentive and Knowledgeable Staff

hi
Review №98

Great store

Ch
Review №99

Good store, knowledgeable staff.

Er
Review №100

I got in the Zone at Auto Zone...

Information
28 Photos
100 Comments
4.3 Rating
  • Address:370 Pala St, Ramona, CA 92065, United States
  • Site:https://autozone.com/locations/ca/ramona/370-pala-st.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A2845&y_source=1_MjQ3MTM2Mi03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 760-787-0489
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:7:30AM–9PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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