I purchased a Premier Pro Cut chefs knife as a gift for my roommate. I needed to modify the engraving option I had selected, and I received a response to my request in no time on a Saturday night. My roommate said it was the best gift hed ever received. Cant thank David and Tom enough for their level of service. Excellent customer service and craftsmanship.
Great Product, Great Customer Service. I decided to finally invest in a good set of knives, did a lot of research and the Gunter Wilhelm Executive 2 line looked like a great match of affordability and quality. The knives look great on our counter, have a nice weight / balance and are very sharp. Purchased the 13 piece set (and steak knives) and I anticipate being able to pass these on to our daughter one day. There was a minor problem with the initial order, however Gunter Wilhelm’s customer service folks expertly handled my questions and promptly resolved the situation to my complete satisfaction. The folks managing GW have a great knowledge of knives, a passion for producing a quality product and were a pleasure to work with. I recommend Gunter Wilhelm knives for your kitchen or as a gift and I have a lot of respect for the individuals running the company.
Very friendly and knowledgeable stuff. great service. Had to replace broken knife few yrs ago and this was one of the smoothest transactions in my life.Defiantly worth spending premium money for knives knowing that company always back them up. Bought first knife about 10 yrs ago, 2 more in a yr or 2 and then bought one more set about 2 yrs ago. Love all of them.And to make it better - Called in and asked how much does it cost to sharpen and to my surprise they sharpen there own product for free.
I am absolutely obsessed with my premier procut knife set. I’ve tried a couple other “high end” brand name knives at my in-laws or a friends house and always come back to these. My brother actually has some experience in pocket knife manufacturing and loves my kitchen knives. Like anything nice it all comes down to caring for them. Honing the edge, hand washing and drying, and they will last a lifetime!
My first time at the store, dealing with David was an amazing experience. He is a wealth of knowledge and was extremely helpful. Picking up 20 knife kits for our cooking school was truly a humbling experience. WHile there David gave me a tour of the store and spoke about his products and people using the knives. I will be purchasing knives for myself for personal/professional use, and look forward to working with David in the near future. Thank you David! The knives are awesome! Having used knives from various manufacturers, these really feel right in my hand. The scientific aspect of how they are made, (ask David) I cannot explain it, really took me over the top for wanting these knives. If I could personally afford the black pans, I would own those too, but on my salary, that will never happen... I wish it had not taken me 30 years to find these, but glad I am here now.
Met with Tom and he was attenuative and understanding to my requirements for my folding knife collection. He did razor sharp edges with different degrees per side as I asked and I have hard use tested them with cutting and carving of wood and the blades slid thru like butter, great Job Tom! Keep honing (no pun intended) your skills and lots of luck. I will definitely be back with more. And they were done in 2 days, fastest turn around I have experienced.
Your customer service Dept. Was extremely helpful. Very quick response to my need. Love my knifes have them for 15 years and still looks brand new.
I have owned two if these knives for years and stopped by the new show room to expand my collection. The new retail showroom is stunning and the new product line is impressive. These are a must for any kitchen, especially if you like luxury.
I bought this set for my son, a sous chef. He LOVES them! The buying experience was great. I always knew what was happening with my order. I highly recommend this company!
I am well pleased and impressed with the quality of my Gunther Wilhelm cutlery I purchased and will purchase more in the future. Ive recommended them to friends and family. M. Reed Sr
Top quality knives. I have several of these knives and am very happy with them. Much better than an other brand I have used.
Great products. Top quality and craftsmanship. Wised they have an even broader selection. Very pleased with the purchases of knives, pots and pans.
Excellent knives. If you use the steel every time before use, they stay sharp. I have been using them for 5 years and love them.
Fits perfectly in my hand and is well balanced. Not to mention the cutting needed no touching up when they arrived. Id recommend to anyone.
My knife snapped in half. Not cool. But whats very cool is the warranty process to get it replaced. Id never hesitate buying another knife from then.
Top notch workmanship. Perfect balance. Have not had to resharpen so far.
After 5 years, one knife broke. It was replaced as promised. Quick and easy. Shipping was prompt, quality has been excellent.
Came back after using a Gunther William product for quite a while. Its awesome.. worth the tripThe service and experience is number one👍
As a chef you try so many different products out there 1 I picked up a few years back that I fell in love with and it ended up being Gunter Wilhelm. Their products are so wonderful that I joined their team because I love every bit of their products I have all of their cookware and knife wear and I recommend it to anybody upgrading the kitchen!
Of all the knives in my kit, my GW has become my favorite. Nicely balanced, comfy handle, seems to hold its edge longer than other knives. I give it 5 out of 5 🔪🔪🔪🔪🔪
I have been using the steak knives for 6 years and they still look like the day I bought them. All my friends comment on the quality of the steak knives.
Products a re excellent, as is the customer service. When I ordered the wrong sheath they promptly sent out the correct one at no charge!
I love the weight and quality feel of my paring knife in my hand. Beautiful design too!
Ok, so this my second time purchasing with you all.The first purchase was the Executive series Chef.So this time I purchased another Executive (gave first as gift).As well as a pairing, and boning knife.The Executive is a straight machine ! When I pull it out at work the other cooks just look. I catch my Chef peeking.I work on Embarcadero in SF. Big tourist spot. Jason and Michael Myers came together to eat at the Restaurant where I work. They both complemented it then asked where did I get that knife from ?
Weighted well feels good in the hands and holds an edge -- overall great knife
Using the executive series for years. Never an issue using this fine cutlery.
They are the best knife set I have ever Used
We use our fillet knife to fillet salmon. The boys and I tested and approve my our team. It travel to Alaska with us now.
Excellent knives. And if something breaks, they are very prompt in replacing the item as they stand by their guarantees
Very happy with the quality of product fast and prompt shipping.
Love these knives! Also love the deals!!
Great quality knives have several love them
High quality steel that keeps its edge.
High quality knives. My favorites
Great customer service.
Absolutely love this knife.
My shipment was lost by the Carrier, - however Gunter Under insured the package and refused to cover my loss.
Love these Knives!
Excellent service and product
Great place