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ProSource of Sacramento
11265 Sunco Dr #100, Rancho Cordova, CA 95742, United States
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ProSource of Sacramento
Comments
Ki
Review №1

Just purchased LVP from here. Brandy was a great help in matching product to existing housing tile. Also she gave many excellent tips and referral information. Price was better than all other material quotes. Would highly recommend.

Ka
Review №2

Maria Paintner was very helpful. She spent a good amount of time showing me different carpet samples. I would highly recommend ProSource and especially Maria. Thanks!

an
Review №3

Emily spent a lot of time researching and educating me on all my materialOptions . My project is coming along beautifully her hard work is really paying off.

De
Review №4

Carolyn was super helpful and gave us great feedback with colors and floors. She has a designers eye! Carolyn capture what we wanted before we did. Thank you.

Ca
Review №5

We were introduced to ProSource through our contractor. They do have a good selection of Luxury Vinyl/Vinyl Plank, hardwood floors and tiles. We found them very helpful and accomodating. They are 1 of 3 different vendors we used for tile and wood for our home remodel. We worked with Carolyn who was responsive and super helpful. When we werent sure if our selected wood floor would have enough variety to get the look we wanted, she suggested getting a couple of boxed to see what we would get and decide if we needed to add lighter/darker stains to get the look we want. This was a great idea helping us make the decision.Carolyn also took time to look at her stock to help me pick the right tile...working via email. Her colleague Cindy stepped in when Carolyn went on vacation and also did a great job. The orders were accurate, arrived very quickly and they coordinated with the contractor for pick-up. Excellent customer service and selection. Would definitely use them again!

Er
Review №6

Extremely knowledgeable staff. Providing great assistance with all of our project needs.

Bo
Review №7

My experience with pro source is always a very positive 1. Great pricing, wonderful customer service Amazing show room. This company is one stop shooting for your flooring, window treatment & now kitchen cabinet needs.

V.
Review №8

Excellent service. Weve purchased from Prosource on 3 separate occasions and have been very happy with each purchase.

Te
Review №9

A+++++! This is the best experience weve had with a flooring/cabinet business and weve had plenty to compare. Each person was skilled, professional and creative. I highly recommend this business and the professionalism they exhibited!

Ke
Review №10

ProSource of Sacramento has over 350 Trade Pro members and is part of North Americas largest provider of wholesale flooring to the trade professional. Under new ownership in 2013, ProSource of Sacramento has won awards for the largest sales growth out of 140 ProSource showrooms across the country. This would not have happened unless ProSource provided the best customer service along with their low wholesale prices.

sl
Review №11

I worked with Carolyn at ProSource and she was great easy to work with will use again!

Li
Review №12

Excellent, knowledgeable help and great pricing here.

Wi
Review №13

I couldnt be happier ! I came to prosProSo for wood floors in my house and right when I walked in the door I felt at home . They have an excellent selection of flooring to choose from and very helpful staff . I highly recommend this store .

Ye
Review №14

We had very bad experience with these guys. We agree they may have good products. However, their service was terrible. On Monday, May 19, 2014 we visited the store, the lady (Wendy) was too enthusiasm. We just ask her to check if a maple nature engineering wood floor is available and the price. She gave us a price of $4.19/sf and said the one we want is available. She said she would hold 690 sf for us, but we have to put $2,100 deposit. We said we have not decided yet. She said “ok, if you call us Tuesday morning, I will place order for you, and have the products ready on Friday”. Because she was too nice and too enthusiasm that I have signed the order form and paid $2100 without reading the form carefully. I did not think why these gays ask for 50% deposit and this was the final order form. She did not tell us their ridiculous business rule, when she asked us to sign and to pay. On the next day, Tuesday, May 20, we were-visited the store and asked Wendy to cancel our order because we have found another store have similar maple nature engineering floor having identical, size (5x9/16), color and quality for $3.49/sf. She showed us the order form, the form reads “Once ordered, merchandise is not subject to change, cancellation, or return to ProSource”. I agree it was my fault, I have made a stupid mistake by signing the order without reading this ridiculous rule. In my entire life living in US for more than 30 years, this is the first time I had met this situation. She said they cannot cancel our order. However, if we can show evidence in written, they could bit their price. The next day, Wednesday, May 21, we re-visited the store, and showed a price quota from another store in Sacramento, They insisted the one in another store is not identical to theirs. So they cannot match their price. We have wasted a few hours arguing. Finally, they agreed to cancel our order but they need charge us $200 for “RETURNS-RESTOCKING FEE”. Ok, We paid the $200. We think the $200 is worth as tuition for these important lessons:Lesson #1: Never trust a salesperson easily, particularly when he/she is too nice and too enthusiasm. There must be a trap hidden.Lesson #2: Reading the contract/order form carefully before signing.Lesson #3: Never buy goods from ProSource because they service is so terrible. The return/cancel policy is so ridiculous. When you buy any goods in any other US stores, even you a car, or a house, you are always allowed to have at least 24 hour to cancel or return without penalty. In my entire life, I never meet this hidden ridiculous policy like in ProSource before. So I suggest people do not be fooled by this store. If you want to buy floors, I highly recommend EXPO FloorsSacramento. They not only provide good floors with lower price, but also very friendly return/cancel policy. For example, if you over bought from them, you can always return to them without charge as the surplus floors in an unopen box.

Mi
Review №15

Great deal professional treatment. I couldnt be happier

Ba
Review №16

Great selection of flooring

Information
56 Photos
16 Comments
4.8 Rating
  • Address:11265 Sunco Dr #100, Rancho Cordova, CA 95742, United States
  • Site:https://prosourcewholesale.com/showrooms/ca-prosource-of-sacramento
  • Phone:+1 916-252-9104
Categories
  • Cabinet store
  • Bathroom remodeler
  • Flooring store
  • Carpet store
  • Countertop store
  • Home improvement store
  • Kitchen remodeler
  • Tile store
  • Wholesaler
  • Wood and laminate flooring supplier
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
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