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sacramento motorcycle
3271 Luyung Dr, Rancho Cordova, CA 95742, United States
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sacramento motorcycle
Comments
Jo
Review №1

He did a quick tire change at near half the price of other shops. And checked the breaks. So I got a good deal.

Ch
Review №2

DO NOT DO BUSINESS HERE!! They lie, they will put used parts on and charge you for brand new ones. The mechanic (I use this term VERY loosely as his work is absolutely horrible) and his wife are unprofessional and when caught in a lie, will refuse you service. I will be reporting them to BBB and BAR as well. This business is potentially killing people. They sold me a used tire brand new that separated and I almost crashed. Then when changing the tire, the mechanic Johnny completely ignored the gaping hole the tire flap made in my air intake. Thank God Im still alive so I can possibly save others by letting you know this business is unsafe, unprofessional, and unethical

PH
Review №3

3 weeks ago, I bought the Prestige 150 cc Scooter, and am very pleased with my purchase. Jim is very knowledgeable, was friendly enough to me, and some of the reviews regarding their service are not accurate. And theyve been in business a very long time. They are doing things right, in my opinion. Just having lots of fun scootin around town! PM 2-2-2021.

Ja
Review №4

Jim and John are great guys that are always willing to help. I have an SSR250 dirt bike and it’s extremely hard to find parts for. Thanks to Sacramento Motorcycle I was able to get the parts I needed and get back on the dirt!

Vi
Review №5

Easy to deal with very friendly

Al
Review №6

These folks have been here for awhile, so that being said, their doing something right when it comes to customer service and repairs . I didnt buy anything, but man if Id had more funds in my pocket, I would have rode out on more that one. The hospitality was infectious . I went home to my wife and found myself more pleasant to be around . Of course we DNT see it, but our spouses will always catch something a little off. Id have to say THANKS ! To be that elated without a purchase makes me want too, Just be a better person . Me and my wife thank you. Is say keep up the good work, but I already know you will.......

Ja
Review №7

Had the scooter I wanted at a good price

P
Review №8

They werent that good didnt have a part asked them if they would no were or who would and he didnt even say a word were Hella rude

Jo
Review №9

👍

Ch
Review №10

Great place to buy motorcycle for Ryan who turned thirteen

go
Review №11

I have purchased quite a few scooters pink one with white. A red one. And a blue and white oneTheir owner Jim has helped me to customize one of my 150cc scooters and Jim is a very nice and approachable individual.Johnny is Jims technician I recommend him for various types of fixes on scooters/ ATVs / motorcycles he is a individual of integrity and knows what he is doing. He is like the best grease monkey in that neck of the woods, you can count on Johnny to do a excellent job a five-star⭐⭐⭐⭐⭐ I give Johnny for his ability to get the vehicles running and working order.I have recommended a lot of my colleagues and they have purchase various scooters .Sac cycle is a very reputable business I have bought three scooters there myself and their customer service is always on top shelf five star⭐⭐⭐⭐.I would recommend all of my friends and family to shop at this store.

Ch
Review №12

Looks family owned and are very helpful. Going back either today or tomorrow.

Hu
Review №13

Outstanding people. Very helpful and knowledgable. Have been consistent on price and availability of parts. I have recommended them over and over to all my friends who have bikes.

Su
Review №14

I came in looking for a particular scooter. Great selection of retro looking scooters difficult to choose a color however I settled on the blue and white. Very helpful, informative and honest guys. Customer service was top notch. If your looking for a retro style scooter at great price this is your place!

PL
Review №15

Great customer service. Quick response to any question

te
Review №16

It was kool found what i needed

Jo
Review №17

The yard is layed out well so cars are easier to find. Employees are very helpful and professional. Got the part I needed quickly at a good price.

Ca
Review №18

Hung up on me when he didnt hear what he wanted.

Da
Review №19

Small shop with great customer service. Great purchase experience.

Ge
Review №20

Good service work. Nice people. Fair prices.

Ma
Review №21

These people sold me the wrong part for my motorcycle and they said it would work and they said its compatible and I had it at a mechanic shop and they said that the part is not compatible. Do not ever go to these people they rip you off they refuse to give me my money back or anything. These people are a joke they have no idea what theyre talking about when it comes to motorcycle parts or service

Ma
Review №22

So a deal was made to purchase a older model Yamaha. When I came back out after pre paying for it the bike was completely stripped of the motor and anything that was usable except for the frame and a front Tire. I specifically remember seeing the engine block -2 carburetor amongst other parts they were just gone and I was made to feel it was an imagination. Yes they had taken a starter off of it just a few weeks prior hummmmm, what was it attached to?

dr
Review №23

Excellent customer service. They REALLY KNOW about scooters and fixing them..Great choices too

Da
Review №24

Their customer service on the phone was great (I called about a brake and light inspection). They even had someone who could come to their location for a vehicle vin inspection. I needed to put a blinker on my bike and they had someone do it prior to the inspection. All in all it was one stop shopping. I will definitely call them for any future needs and will do business here again!!!

Kr
Review №25

Don’t go there. Simple as that

Ma
Review №26

These guys are great! Very welcoming, knowledgeable, plus they do the first service on your bike for free!Would definitely recommend.-Matt

Do
Review №27

Called and inquired about a part. I was quickly told no when I asked if theyhad what I was looking for. As I started speaking, the employee abruptly hung up. Talk about rude. I was warned about this place. I guess I should have listened. Apparently their customer service ends with their inventory.

Fa
Review №28

A great place to buy a scooter or small cc motor cycle.

CH
Review №29

Do not buy anything from these people they are very unprofessional and I believe they will try to scam you if they can terrible customer service poor products they always break down and then when you go speak to them about something breaking on a brand new bike they proceeded to tell me it was something that you did,I would not buy anything for me people they’re very unprofessional and just really rude in Shady

Pa
Review №30

Always great service, I bought my scooters there very fare pricing I would and have recommended them to others

Al
Review №31

Took a chance on a cdi for my 600rr. Not only did it work the part was very well priced. More than likely with buy from here again

De
Review №32

Fast and friendly.

Te
Review №33

My wife and I just purchased two 150ccs scooters today. The BMS Prestage are very nice, they ride great, and we got a pretty good deal. The guys stayed late for us to do the paperwork and help my wife. Everything went very smoothly with no issues. We took them home and we a great ride.

Vi
Review №34

Inquired about a front rim for my gsxr 600. She said please wait (putting me on hold?) I said okay and she hanged up. Did not receive a call back. I won’t be calling back either

La
Review №35

Great people very knowledgeable They have lots of parts good prices i bought a used gy6 motor for my vintageBello Lance scooter i will u date the outCome with pictures when completed Larry Rancho Cordova

Vi
Review №36

The customer service was trash I called to ask for a part for my Kawasaki and the guy who answered was extremely rude and then started to lecture me about my own bike.. anyways my friend warned me about the customer service.. I should have listened never again

Wi
Review №37

I purchased a brand new scooter for my wife who is a beginner rider. She took it for its first ride and when she returned the headlight had fallen off and the handlebars were dangerously loose. I tightened everything myself giving the dealer the benefit of the doubt. At 96 miles on the odometer it broke down. I called them and the mechanic walked me through the fix. It ran for 1 more mile then broke down again. I brought it in and was told it was my fault because of the fix the mechanic had me do. I paid the invoice and will never return.

Jo
Review №38

TERRIBLE customer service. Arrogant over the phone. Act like Im troubling them to make some money. No wonder amazon wins. Small business owners need a punch in the mouth. Anyone hiring for that?

Se
Review №39

Amazing staff and customer service. Just got new atv for my kids!

Je
Review №40

Is business so good that they can afford these kinds of reviews. FYI folks anytime a business says BRING IT IN WELL TRY AND MATCH IT UP thats your first red flag to say ok thanks and never call again. They sound like a hobby shop playing business boy. If its your last resort take your part in with you but unorganized means unprofessional which means lazy which means you get what you pay for. What part is more broken is their motto.

Do
Review №41

This guy is great atleast to me and fair

Au
Review №42

Good place to buy. Used Scooter parts

Gr
Review №43

Super friendly, very quick service, exactly what I needed. Thank you!

Ja
Review №44

SOLD ME WRONG PARTS... BAD CUSTOMER SERVICE I WILL NEVER SHOP THERE AGAIN...

J
Review №45

Called asking for parts, was very polite and unable to help. When I began to ask questions the gentleman got rude and hung up on me.. I was mid sentence. Will not deal with this dismantler in the future.

Ra
Review №46

Over the phone these guys are virtually useless, and rude. Not even worth the trip out there. Viva online shopping....

Be
Review №47

Very friendly staff.

Ke
Review №48

I bought a scooter almost 2 months ago. I still do not have my plates. Did they ever send that to DMV? Taking too long. Was supposed to be 4 weeks or so.

Sy
Review №49

These guys don’t have mannersZero Coustomer service. Highly prices I would never recommend to go there

Ro
Review №50

TERRIBLE CUSTOMER SERVICE. I would not trust my bike getting repaired or even touched here just by the customer service. I just called to see if they had parts for my bike, the guy was an ass hole for no reason said hed look for the parts and call me back, never got a call back so I called again about 45 mins later said he didnt have what I was looking for, I called one last time cause I found an alternative for the part I need and wanted to see if they have that and he rudely mumbled something hung up on me. Screw that place.

Su
Review №51

Terrible customer service!RIP retro Scooter died at the hands of those mosnters

ma
Review №52

Do business with place only if you have to.They flat lied to me about a pair of valve covers for a older BMW.Twice they told me they were in very good condition.I drove from Citrus heights to rancho cordova only to find out that they were no better than what I already had.The bottom line is this,if someone is going to stretch the truth on one thing,their apt to stretch the truth on anything.These are not the kind of people I want to deal with.

G.
Review №53

Same horrific experience as a # of these reviews...called them up...super unhelpful, insulting, and rude. How can a place like that stay in business?

Mo
Review №54

? Find a nicer person to answer the phone the girl is not so nice or helpful.

da
Review №55

The mopeds are the best

Am
Review №56

Best place to buy a scooter

Ja
Review №57

This is the place to get yourself a scorer or pitbike

Je
Review №58

Just called to see if they had a part, lady was super rude and hung up on me.

Iv
Review №59

They have lots of MC parts

Jo
Review №60

I went here to check out scooters made in China. Not very many selection of bikes but pretty much representative of the models available in the market.

Ro
Review №61

Needed a hard to find part and they had it

sa
Review №62

Terible service

Jo
Review №63

Summer

Information
19 Photos
63 Comments
3.4 Rating
  • Address:3271 Luyung Dr, Rancho Cordova, CA 95742, United States
  • Site:http://norcalscooters.com/
  • Phone:+1 916-852-0100
Categories
  • Motorcycle repair shop
Working hours
  • Monday:Closed
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
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