Just what you would expect in a small family homes hardware store good customer service, all the basic necessities plenty of knowledge for the do-it-yourself homeowner.
They have all your hard to find stuff. Thank you
Helpful & knowledgeable staff. Easy access from just a couple blocks south of I 210. Plenty of parking.
Always the best. What a Hometown Hardware store should be. Fairly close to my place of work but not nearly close enough to my home.
Quality products, help is everywhere. Family hardware stores are few and far. Hoyts has always been a great place. I have been coming here since 1985. They have everything you need except plants and giant lighting section.
Love this store the staff is always very nice and kind and go out of their way to help you
Ive been going to this Ace for many years. The owner ( Frank) is always very helpful. He sure knows a lot about everything in the store. I highly recommend this store.
Love this place been coming here for over 20yrs so convient with helpful staff alittle pricey but worth it not to have to go traipsing around home depot for just a few items
This is a good old fashioned hardware store with people who will help you find what you need. And if you need 3 screws/bolts/etc. you dont have to buy a case of 50, they will sell you 3!
Went in to get a wax toilet bowl gasket, picked it up and was back in my car in less than 5 minutes
Best hardware store out there
Nice family owned business and everyone is polite and helpful
LOVE this place!! Always helpful!!! Great place for replacing screens!!
Excellent customer service.
Great place for everyday hardware needs.
Love this store! Such awesome people, and they are very knowledgeable. 10/10 recommend
Its closer to my place. And they have most of I need instead of going to home depot
Fast and Friendly service.
Very nice hardware store they ask if you need help...
Love the vibe of this hardware store. Definitely different than the orange and blue big corporate ones.
Little high on prices but not bad after all I found what I am looking for thank you
Love going there always find what I need.
I love Ace. A place not like the big tool stores they do more things. They do all the other things the big box stores dont. Like re screen doors windows and have everything you need and more
This is my best Go to Place for all my projects. Jerry is the best guy to help you.Prices are always good.
Very nice old-fashioned little store, very friendly, helpful employees, good selection and willing to order if they dont have it. All the conveniences of home!
I was looking for a specific whisk broom. They had it. Reminds me of a small town hardware store.
I went looking for double sided tape but they didnt have what I needed. They did have several artificial Christmas trees though at a good price.
My go to for fasteners and just about every hardware imaginable
Love the people who work here. They help you find what you need. If they dont have what you are looking for they will give you places that carry the item. Friendly and helpful staff. Great location.
Very helpfull
You can find everything..in this place.
Great place to go for quick extras to finish the Job..
Love going to Hoyts, have a variety of items not found at Home depot or Lowes!
Local, Convenient, Professional. High quality products Offer. Lots of parking for ALL yes All Handicap parking and Assistance available. Prices are Reasonable. They have your needs cover. Very friendly place to shop 😎👍
Very helpful with making keys
Everyone in the shop was very courteous!I invited myself to go back for my hardware needs!!
Nice family owned hardware store. Friendly staff, makes you feel at home. Good stock. And while Home Depot is sterile and cheaper, Id rather support a neighborhood store. They actually have more hardware that the BIG stores.
They have a great selection there. They also have people to help that know what they are doing. The prices are a little higher overall but they have many items there that the larger stores dont carry. Its a great place for people to go if they live in older homes.
Been going there for 25 years. Love it
Store seems to be in distress and staff is not on their game.
Good place and helpful friendly customer service here.
Easy to find what I need. Would get 5 stars, but, customer service. Made me feel like an idiot when I ask a question on something I have never done before. Hopefully next time it will be better.
Great place to get stuff that home depot does not carry.
I love this store i always find good tools here
This place is great, old-school hardware store, so you know they mean business! Full of character with everything you could possibly need.The staff is super helpful they go so far out of their way to get you the answer you need. I always feel so welcomed here and trust their opinion.Ask for Frank he seemed to know EVERYTHING!
Help with my questions came quickly. Employee who helped me made good suggestions to help me out.
We have been going to ACE here for 30 plus years...they carry items that the big box stores don’t, especially items that fit some of the older hardware and plumbing for the homes in this area. They are always helpful and I have never experienced anything but the highest quality service from anyone there. I just wish it were bigger so I could shop there exclusively for garden, more home decor related items (love the collection of garden and regular flags, metal signs, etc) and local quirky items.
The service was nice and friendly. Neat and clean. Easy to find. Neighborhood is good. The price is okay. There is a plenty place to park. There is not a lot of Ace Hardware store to go.
Great Family run Hardware store. The young staff is awesome and very helpful. Been coming here for over 25 years and never been dissappointed.
Good service
The staff is nice. I went in to get my screen door fixed. They did an amazing job :)
I went to Lowes for a simple matter, they told me they couldnt help me.So I went to Hoyts ACE and they were more than kind to spend their time, first solving my problem, and then taking more time explaining preventive measures so it didnt happen again.No more Lowes, wont go to Home Depot, Ive found my new Hardware Store; Hoyts.
Always great service! Employees are helpful and knowledgeable
ALWAYS on their game. A to B. Easy. Great people, honest with integrity. With loads of the same things Home Depot has. So much easier to shop here!
Its so nice to avoid the big box stores that have put most of these small businesses out to pasture. Friendly personal service with speciality items not available everywhere. Ive been shopping at this store for many years, and will continue as long as they are there.
There always very helpful and polite.
Place looks sparce but what is on the shelves are some things you would never find in Home Depot or LOWES. The items there are specialty items, for the guy or gal that knows what they want and what they need and they dont want to walk around an abandoned warehouse trying to find help, to find it. The people there, are very knowledgeable and attentive. Its my version of a hardware google.. They just get it! I recommend this place, if only to be charmed with the memories of how previous generations used their minds and hands to get things done. I really like this place
Great place I just wish they stayed open a little bit longer because sometimes you just need that one part or that one item and you dont feel like going to Lowes or Home Depot
Its a Wonderful local hardware store family owned and operated Frank and Jerry are brothers and extremely kind and helpful and above all honest and fair I shop there whenever I can Has it certainly more convenient and quicker then going to Home Depot or Lowes they dont carry every single thing but they usually can make it work
Great shopping experience. Helpful employees are knowledgeable and polite
Very nice and helpful young man named Garrett made our trip to the hardware store a true adventure. He was patient and listened and offered suggestions for our issues. We really like this store..
Friendly staff and very helpful good places to get what your looking for for all your hardware needs
Even though I could have gone to Home Depot for this, I decided to try supporting our local hardware store instead. I needed acrylic sheets for our fluorescent light panels cut to a certain size. We called ahead and found out they provide this service. I selected which sheeting I wanted and saw that in the box the sheeting was still clean and white. After they cut it and brought it to the cash register, I saw two of the three sheets were chipped on the corner and all three sheets were covered in black particles and scraps of something. I asked them to redo the chipped panels and make sure the sheets were clean. They were able to recut the chipped panels but the sheets were still covered in black stuff. I asked them to clean them and wondered why they were even dirty in the first place. They said they cut the acrylic on the same surface they use to cut screens, so that was the residue. They didnt want to bother cleaning off the dirty surface before cutting something white. I had to micromanage the cleaning of my brand-new, white light panels and they still werent clean to an acceptable level even when the employee said he was done. Something you buy brand-new should not dirty. It took them over half an hour to get the job done and it wasnt even done correctly.
I have been going to Hoyt for over 10 years. Even though the cost might be higher than the giant stores a little further down the road, the service and help you get here are worth it. Have you ever tried asking for help and one of the giant places?The only negative is that they hire young kids that are mostly great, but sometimes theyre goofing around a bit when the boss-man is away.. But even with that, the service is still great.
Best customer service, always willing to help.
Very friendly and very helpful
Rude people.
Just needed a few things perfect thank you
Really friendly and great customer service
Love this hardware store they are very helpful and they give you the feel of family, small town hardware store with great service.
Excellent quality and service the associates are very well rounded and knowledgeable
Could use better assistance when trying to find things
Everytime I have visited this store they have the parts I needed... at first I went to Home Depot and Lowes but I was unable to find part and nobody really helped me... on the contrary Ace Hardware employees are happy to help until I find the parts I needed! :)
Store pick up was quick and easy! Everyone was friendly!
Havent really been able to check it out, but seams like a good old-fashioned hard ware store to me.
Very nice custumers they ready to help you out on the things you need to
Very helpful employees and very kind not like the big hardware stores. I love this mom and pop place.
Found was I was looking for great people always ready to help unlike the big guys they scatter when you look confused
Love ace always have what I need
Great thanks place for a quick hardware run. Super easy, fast has a lot of tyings.
Excellent service. Love this cosy store.
Had three keys copied today. One for my truck and two house keys. All worked great!
Poor customer service for an ACE. That is usually their strong point.
Fantastic place to do shopping for hard wear Goods.
Hoyts Ace Hardware is a real hardware store that is staffed very knowledgeable people. Their staff helps customers find materials and tools to complete most home improvement jobs.
They carry some hard to find discontinued parts so I check there first. I also have asked about items I saw on the ACE website and they were kind enough to order them for me. Nice people.
Great local hardware store. Friendly and knowledgeable staff.
Been going here for over 40years it so much better to be welcomed and help you at the same time.
Clean store and helpful tanks.
I arrived at this location on Christmas Eve at 4:00 pm the sign on the door stated they closed at 6:00pm to take advantage of the 20% off sale and support small businesses, well, when we arrived the store was closed!! So I called back and spoke the the owner Frank thinking he would go ahead and make good on the sale,,,, NOPE! So much for trying to support local small businesses,, off to the BIG BOX store I go.
Very helpful staff. I prefer to come here for various items throughout the year for my house inside and out.
Great having a local store to grab what I need in a hurry staff is friendly and helpful
Hope my order arrives quickly! So easy. Thank you
Hi I been gpiog to Hiyts Ace Hardware since moving to Rancho Cucamonga twenty one years ago. Great selection on tool, electrical, plumbing, and wood.
Always have the odd things I am looking for.
Sooo many parts to browse...I believe they have a solution for any project you have underway.
The same friendly, knowledgable staff I have come to expect on the East Coast. Really went out of their way to get me what I needed and back on the road.
A small step up from home depot and Lowes. Employees need more training.
Love this store. Are your basic hardware needs and a helpful staff.