This place is amazing. This is my 3rd time here. They measure your feet, have you stand on a scale-type device that shows how much pressure you put on your feet, and have you walk so they can notice things you do that might be causing you problems. Then they bring out LOTS of options and really patiently help you try them and decide. Theres lots of space so you can really walk around. Naomi especially was just a star today. She was briefly on her own today with three customers, but never lost her poise and managed to give everyone the same level of quality service and knowledgeable advice. Every time Ive been here, they always treat me respectfully and kindly, but she really impressed me today. Their shoes are high quality, help my poor feet feel much better, and last a long time, too!
I soon as I walked in the door, I was welcomed by Naomi. She made me feel very comfortable and welcoming in the store. She was very knowledgeable and professional . She knew her product well. Even though I just wanted inserts, I left with a whole lot more than just shoes and sandals. I left with the confidence that my feet will be feeling better soon thanks to Naomi. I give her 10 Star review, one from each happy toe!
All I gotta say is that I left with happy feet!! Danielle was helpful, checked my gait, foot pressure map, explained that I have wider feet and got me a comfortable and supportive pair of shoes. Definitely coming back for foot care needs.I brought my mother here with arthritic deformities in her feet. Shirley assisted her with choosing the right kind of shoes that were much more comfortable than anything she’s had before. Another visit with happy results!!
Excellent store! This store specializes in shoes to meet medical conditions. The staff is knowledgeable and helpful. They are patient, even when trying on many shoes. Jason helped us and he was an excellent salesperson. He provided many options for my mom, even when she was indecisive, he stayed with her. We got excellent shoes. Highly recommend coming here!
Been searching my whole life for the perfect fitting shoe, took like lady 5 min. Thanks, saved my feet
Today I had a terrific experience at this store buying walking shoes. The store manager Naomi Moreno was professional, knowledgeable, and really knew what she was selling. What a great customer experience and shopping pleasure to be served by Ms Moreno.Lucky feet sure hired a terrific manager and I highly recommend her and Lucky feet to all.
Naomi was thorough about helping me with shoes and orthotics. She was patient and showed me options I may not have considered. Her offerings were gracious and not pushy. We will be returning to Lucky Feet - Rancho Cucamonga.
Great local shoe store! My mom and I were helped by Danielle - she was extremely knowledgeable and patient. She helped me select a pair of dansko clogs and she spent well over 30 mins helping my mom select new walking shoes. Ultimately the shoe my mom wanted was not available in the store so we purchased online but I really appreciated how patient & thorough Danielle was with my mom, she did her absolutely best to find the perfect pair for her. My mom tried on close to 5 different pairs. The service is great and you can tell the employees are committed to finding the perfect shoe for your needs. Thanks again Danielle!!
First time visiting this place, we like the knowledge of the employees explaining in detail about the different products, took a little long but in my opinion is worth it, be prepare to pay high prices for shoes, sandals or inserts however it may be worthwhile to have comfortable feet, I do recommend this place and definitely will be back.
I hobbled into Lucky Feet in Rancho Cucamonga yesterday. I was greeted by Naomi. She was very helpful and knowledgeable of my pain from planters fasciitis. She showed me many options to fit my needs. Naomi never put any pressure on me to purchase the items she showed me, although I could tell she wanted to be sure I knew what was available. I walked out of there a winner!!! After one day, I am not pain free but it is at least 50% less than yesterday! I know in a couple of days I will be back to taking walks with my granddaughter. Thank you Naomi!!!
Thank you Tasha! Your service was so awesome. My poor feet had been hurting for months. You were beyond helpful and your sense of humor was great. Your knowledge and insight made me purchase my slides after my consultation. I will most definitely be coming back for my purchase and for my sister. You knocked the sale out of the park. You are a keeper!
My son and I made appointments for a fitting.I haven’t had a better experience buying shoes in years. Kelly took her time, asked the right questions and made recommendations and made sure we had the right shoes for our feet!A great experience. Thanks Kelly!
Kind and knowledgeable staff.The shoes and slides here really make a difference on your feet.
The staff are very friendly and informative. Not sure what the guys name is but he helped me yesterday and he was very nice. I bought 2 shoe inserts. Ive used them before. They are life changing. I definitely recommend coming here.
So I went there to look for some work shoes and received the best costumer service Ive had ever when purchasing shoes. Naomi was extremely helpful in assisting me with finding just the right shoes. She is greatly appreciated!
If you want a pair of shoes that really make your feet feel good then buy them here. Ruben, the store associate, really knew his stuff. The shoes aren’t cheap but they’re so worth it.
Thank you Tasha!! I’ve been suffering with ankle pain and heel pain. I am 60 years old and work 8-10 hours a day on my feet. The pain I was experiencing was exhausting. I’ve always bought what I thought were good shoes. After a lengthy visit to Lucky Feet I walked out with 3 pair of shoes and a pair of sandals. Tasha was informational and knowledgeable. As I tried on various shoes after her foot investigation I was amazed how suddenly I had absolutely no pain. I’ve been wearing my sandals all day today and I am not limping or hobbling around and I am experiencing very little discomfort. I will be taking my wife to lucky feet so she to can look forward to better days and better nights. I suggest to anybody who is experiencing foot, ankle or heel pain to go to lucky feet. I’m glad I did and my body is glad as well.
I wanted to give a shout out to Kelly. She was amazing. As soon as I walked in she made me feel so comfortable. I explained what I was looking for and she took it from there. She let me take as much time as I needed to get the right shoes and explained everything along the way. Kelly is very knowledgeable about the products she sells. My feet haven’t hurt for the last 4 days! I even went back today and bought the sandals she suggested. If you have bad feet, stop by Happy Feet in Rancho Cucamonga and ask for Kelly. You’ll be “Happy” you did😁
Very friendly and helpful. Didnt try to rush us even when the store started to get busy.
Lucky Feet was recommended to my husband due to his Diabetes and neuropathy. It was an eye opener for us both. The knowledge that all these associates have about the foot is amazing. With that knowledge they are able to provide fantastic customer service and select an assortment of shoes from casual to slippers and everything in between. We spent over an hour in the store and left with a pair of sandals and insoles for my husband. Great experience for our first time in the store. Bare in mind this store has high-end shoes and can be pricey. If your visit is due to pain in your feet legs than it’s worth every penny! If you’re the type of person who takes care of themselves and want to stay healthy then this is the place for you. Anything but that try another store but I guarantee you will NOT get the customer service or the knowledge of what shoe best fits your needs. It’s important to take care of your feet, after all they keep you standing!Thank you Lucky Feet see you again.
I would encourage anyone with unique foot issues to go to this store for a pair of sneakers or shoes. They take the time to listen and help discern what type of shoes will be best for you to wear. I spent a lot of time trying to find the pair for me, which I did end up finding. excellent customer service.
Super awesome service they have a sensor you stand on to check the weight distribution in your feet.
Love the store and their shoes, and now I know they have one in Redlands, even better for me. Maybe 10 minutes from my house. Whoop whoop
Amazing spot to get shoes. They were extremely knowledgeable and got me in a great pair of hoka ones!
Amazing service. Visited this place in Rancho on September 26th 2020 for my plantar fasciitis issues. Sales representatives Tasha and Naomi were very helpful and knew their job very well. My husband and daughter were also accompanying and along with me they both ended up buying shoes from this place. And after 2 weeks I wanted to exchange my shoes and they both were very helpful that day too.Really like the shoes I got from there and it helped me with pain management. Will return to this place whenever we need specialty shoes. So greatful I found a perfect place. Thanks Lucky feet team.
I came into this store expecting to find a relief for my plantar fasciitis since the reviews I seen about this place seemed to be amazing, I found a few things I didn’t like about this place. They DO NOT display any prices on any of their shoes (which they all cost over 100 dollars). Just be aware of that before you go into the store. They seem to buy shoes for half that price and increase the price so they make a profit). I recommend shopping for these shoes from Amazon, same shoes but way more affordable. They give you a whole speech about the store and then they bring you six pairs of shoes and force you to try them on. The whole experience felt forced. Jessica and the other lady that was there were making it seem like they just wanted me to leave the store with any pair of shoe at that point. (I came In looking for tennis shoes and they were showing me sandals by the time none of the tennis shoes were working). I also noticed that when the other customer that was there had foot problems but the moment she said she wasn’t going to buy anything that day they no longer cared for her needs. The management of this place should really re consider their selling strategies.
Jessica was our sales consultant- she was very professional and cheerful.Jessica was very familiar with her product lineI explained to her what I was feeling as in feet and ankle discomfort.She explained the different shoe options and first had me try on there arch supported socks.As a result of her product line knowledge I purchased the following:2 pairs of sandals, 2 pairs of socks and 1 pair of tennis shoes.My wife also purchased 2 pairs of socks and sandals.I put 2 other items in my profile so in 2 months I can come back and purchase .She was great !!⭐️⭐️⭐️⭐️⭐️
The staff was courteous, very patient, very helpful & wasnt trying to sell-you-a-pair of shoes but offer a great shoe-wearing experience.
I absolutely loved the service I got here. I was educated on why my feet hurt and had shoe styles picked out for me to match my style. Jessica graciously stayed open after hours to help me with my foot pain needs. For quality shoes and wonderful customer service, Lucky Foot is the place to go!
Had a wonderful experience with Jessica at the Lucky Feet shoe store. My doctor had recommended I go there to have my feet tested so I made an appointment online. Found out some areas I needed help in and got the shoes for my lifestyle. I’m looking forward to returning closer to winter to find some cold weather footwear. Jessica the employee who assisted me was outstanding even with a crowded store and I’m very happy with my purchases so far.
The employee Tasha was very helpful. They have some nice shoes and go out of their way to find the right fit for you.
Went in this past Thursday and while they were mainly taking appointments, Tasha was more than happy to assist me. She helped to break down why certain areas of my feet were in more pain that others and how to help relieve said pain. Per her recommendation I picked up a new pair of shoes, sandals, and inserts. The relief was immediate even with issues stemming from my diabetes. I can’t recommend the store enough, and an even bigger shoutout to Tasha. I will definitely be back.
It is always a pleasure coming into Lucky Feet and receiving service specifically tailored to the customer. Keep in mind, it is important to understand that a visit can be upwards to an hour because of all the information that is given to the customer. That being said, Jessica is AMAZING and knowledgeable of foot ailments. I’ve seen her juggle 3 customers at a time with grace. I’ve visited Lucky Feet 3 times in the last 2 months and she was able to recommend shoes that were comfortable and stylish. She takes the TIME to go over the foot ailment and show how its affecting normal day to day and active lifestyles – ie: pin pointing where it hurts in the body after extended amounts of walking and running. By understanding my foot issues, I am able to better take care of my feet aside from wearing more supportive shoes. I greatly appreciate all of her help in guiding me to understand and find what fits best for my feet and lifestyle.
Visiting this store is always such a pleasure because everyone is so welcoming. Katrina was very helpful when I called for information. After some looking around, Naomi was very helpful with every detail of fitting my oddly sized feet with proper shoes, noting both comfort and appeal. Although I only bought two pairs today, I look forward to a return visit for casual sandals and sneakers. I brought a friend with me and she, too, was thrilled with the customer service and looks forward to coming back.
I have been trying to find a shoe with great difficulty that a brace would fit into. Jessica B was very patient and helpful. She was knowledgeable and went above and beyond. I will return to Lucky Feet because of Jessica!
Visited Lucky Feet for the first time today and had a great eye opening experience. Jessica explained exactly what the best type of shoe/flip-flip is best for my feet after surgery & for flat arches. I will definitely return for additional types of shoes.
Jessica was very helpful and personable. She explained things and wasnt over zealous just trying to make the sale.....Thank you.
Yesterday was my first time at Lucky Feet Shoes yet I know it wont be my last. From the moment I stepped inside, Jason was extremely attentive to me and worked with me to help me find out what my feet specifically needed. I have a few health issues including walking with a leg discrepancy, but Jason worked with me every step of the way and was patient, helpful, pleasant, and never made me feel like he was rushing me or just wanted to make a quick sale. He was quite in tune with my unique situation and was even more helpful than several doctors Ive seen. Please check this place out and ask for Jason! He has such an eye for this and I can tell is truly passionate about helping people. He is the reason I will be back again. To know I will be walking normally without limping is a feeling I cant describe and something Ive waited for months. Thank you, Lucky Feet Shoes. Thank you, Jason!
I had a wonderful experience af lucky feet! The sales associate jessica is very knowledgeable. She was able to answer all my questions and find me the perfect shoes! My feet feel 100% better. I highly recommend coming here if you have any issues with your feet!
Mike our salesman was very helpful and knowledgeable. He gave me different brands to choose from. I took my doctors recommendation, Mike knew exactly what I needed. Thank you Mike.
This is a great store for people like me who have feet and back problems. Do you need arches in your shoes they have them. The price you pay is worth it. As soon as i started wearing my shoes from Lucky Feet i had no pain in my back and circulation came back on my whole left side especially my foot. Happy, Happy, Happy. Lucky Feet will be my shoe store forever🍀
Jessica was excellent. She helps me with my hips alignment. She knows how to fit me correctly. Ask for her when you come in and shes not just selling to sale.
I managed a orthopedic shoe store in the 70s. I came to lucky feet on milliken and met Jessica. You have an amazing sales associate working there. I will be coming back.
What a wonderful experience I have had with Lucky Feet. Jessica who helped me with shoe selection was friendly, helpful and knowledgeable about the right shoes for my feet. Awesome customer service!!! Thank you Jessica for your help!
Came into lucky feet today. My son gets tired while walking and doing normal activity. Jessica was the person helping us. She is very knowledgeable and set my son up with two pairs of shoes that he is already loving. Thank you happy feet and jessica for your help
Today I had my first experience at Lucky Feed shoes. Jessica took care of me and she was fantastic!!! I’m so glad for that. She’s great 👍🏼👍🏼👍🏼Miryam
Came here earlier this week and Jessica b was being very annoying because she was trying to up sell me, when I only needed one specific shoe. The shoes here are pricey and the sales people work off of commission so they are very pressured to sell you more then what you need and it really shows. I’ll be sticking to the riverside store where the ladies there are Genuinely friendly and helpful.
Although I spent a fortune it was well worth it. Jessica was wonderful. She listened and was very observant. She had me try on several different styles of shoes and explained why my feet hurt so much and what would work best for me. As soon as I tried on a few pair of shoes I could immediately feel the difference. I ended up leaving with 3 pairs of shoes and a pair of comfy slippers. If you have ill fitting shoes, foot, knee or back pain check out lucky feet! What have you got to lose?
Jessica B. was absolutely amazing!!! Super professional & sweet!! Helped my Mom find shoes that will help with her ankle and feet. My Mom now has comfortable shoes for work!!! She is amazing!!!!
Went in to see if they would price match. The prices online were $10 cheaper. The girl that was there was definitely not interested in working with me. Said it was the owners policy that they didn’t price match. Guess I will go online for $10 cheaper and no shipping charges. This is why brick and mortar stores are going out if business. You give them the opportunity to earn your business and they send you to the online stores.
After full knee replacement surgery Jessica and Taene helped my find shoes that really support my feet and knees. They are thorough and patient. Such great customer service!!! Thank you!
Jessica was very helpful getting my Dad the proper shoe to go with his strange arch. Very satisfied with customer service!
Naomi was steller. Friendly, customer satisfaction driven, and knowledgeable. The shoes for us ducks are cheap. You get what you pay for. I was presented with many options and in the end given the freedom to choose. If you trial the shoes in house and they dont work, no problem after 30 days. People here arguing about ten dollars online! How about considering the local economy and not the billion dollars online sales industry.
Jason was amazing! When I first walked in, he was singlehandedly helping four people at the same time, calmly and attentively, not rushing anyone. He spent literally an hour helping me find shoes that would allow me to walk without pain and meet my new work dress code. It was such a huge deal I had to hug him when I left and then scurry out before I started crying. I didn’t even know comfort like my new shoes was even a possibility for me any more....I will be back.
Jessica was very informative and very patient!! Welcomed me immediately and literally bought out about 10 pairs of shoes for me to try on.Thank you Jessica!
Jessica helped my mom and I. We came close to closing time & she remained patient & was very helpful. She also gave many recommendations to fit the needs of my mom and she had a very positive attitude. My mom tried on about 8 pairs of shoes and ahe was getting discouraged that she wouldn’t find a shoe that was best for her. Jessica came to the rescue and she found a shoe perfect for her!
Jessica was so sweet and helpful! Im going into a military academy and needed shoes, didnt know where to start but she set me up with orthotics and told me what I needed to help my legs and knees. If you need new shoes I highly recommend you go and visit Jessica at Lucky Feet!
Jessica is awesome. She was gentle and very knowledgeable. She handled every customer with various foot issues with such compassion. This was the best customer service from any shoe store.
Jessica was amazing!! She gave me and my mom so many wonderful tips and life defying changes that we should have done a long time ago!! Thank you so much Jessica!!
My family came to just look at shoes at Lucky feet in Rancho Cucamonga. We came 1/2 an hour before closing. Jessica was helping other customers in the store so I was just looking around. She saw my Brooks shoes Ive had for 1 year and told me they leaned too much. So she recommended the Hoka shoes. I tried them on and absolutely love them! So comfy! Jessica is very knowledgeable and will help you find the right shoe for you. She even stayed open past closing time to make sure we got good service.
I went to Lucky Feet because I struggle in finding the right shoe for me. I have a wide foot but a medium arch (not flat feet like most) and plantar fasciitis. They offer personalized service with a complete assessment of your foot. Then they match you with possible shoes and orthotics, offering advice on how to care for your feet based on your normal activities. Jessica was very thorough and address every discomfort while trying out new shoes.I read many reviews before going there. To address some of the negative reviews about price, this is not a shoe store for fashionistas (although they had some nice looking shoes). This is a shoe store that sells shoes that are good for your feet. Yes, you will spend $150ish on a pair of shoes, but it is a shoe that is right for you. My foot needs has me spending that much no matter wear I buy them from. At least, with Jessica and Lucky Feet, I am not wasting my time trying on shoe after shoe with a salesperson that knows nothing about feet and cares little about my satisfaction. Well worth it!
This place has the worst customer service! I spent over an hour here because of course they force you to do a whole foot analysis when I specifically told Jessica I did not want one. She made me try on about 12 pairs of shoes all of which i didnt like but she kept pushing me to buy a pair. I bought a pair of aetrex shoes which i hated from the beginning but hoped they would relief my pain since they cost me 140$. I tried to use a coupon but it was really weird she tried to make me write a good review about her! and then she would give me 10 dollars off. When i refused she didnt give me the discount. The next day I returned the shoes (which was another hassle) because she wanted me to exchange soo bad since she didnt want me to get my money back for some bad shoes I would never wear. SAVE YOUR TIME & MONEY PEOPLE
I was helped by Jessica, and she was absolutely patient and helped me figure out everything I needed! Definitely, will return back.
It was the best thing I ever did I always had trouble with my feet my feet struggled to find the right shoes Millard AlanWas great took his time to care for my feet his a great customer service got my inserts my feet don’t hurt no more thank you Alan
Jessica was amazing. I purchased many comfortable shoes. Thank you
Very nice experience here at the Rancho Cucamonga Lucky Feet location. I was helped by Jason and he did a great job at listening to my needs and finding me the extra wide shoes for my feet. I have high arches so it is difficult to find the right wide shoe that has supports me enough but he did fantastic.
Jessica was the best in experience, explaining how the shoes work, she took her time with us and answered every question we asked, my husband and I cannot explain enough how wonderful she was talking, explaining to us.Thank you Jessica you are the BEST 🥰🥰
The lucky feet store in Rancho Cucamonga, with Jessica is totally amazing,,she know what to do. and I feel confident to came back
Jessica is hands down the best sale person I have dealt with for shoes. She didnt rush me and actually listened to my concerns. I was able to find the right shoe and I feel like my life is changing being able to walk longer distance with little to no knee pain. I couldnt be happier with the time she took to make sure I had what I needed.
Katrina was very good assisting me with my problems. I highly recommend her. She is very friendly and good with customers. She is very informative and good.
I would definitely recommend lucky feet. Jessica was amazing, very friendly, professional and very knowledgable. Jessica took the time to know me and what my needs were and made excellent recommendations, all of which I am very happy with.
Great customer service. Any foot problems this is the place to go. Please see Katrina and Jessica to get both the best service and the best fitting shoes
Jessica gave me a personilized attention. She let me make my own decision w no pressurewhich I appreciate.
Jessica was very helpful in teaching me about feet and their needs. She fitted me with shoes and inserts that feel great. Thanks for your help Jessica!
Sentineya helped me today and was so awesome. Also Jessica was so helpful and I never left a store with my feet feeling so amazing!
Jessica and Brad were absolutely awesome. The personal attention they showed us and their knowledge just earned a lifetime customer.
Jessica knowledge of my foot needs were impressive. I appreciated all her help and will return to shop.
Everyone at this location was extremely helpful and welcoming. Even though I was having issues find the right shoe for me they did everything they could to help and were very patient. Eventually I found a great pair and I couldnt be happier.
Jessica was fantastic! Very attentive and informative. Great products!
Friendly, knowledgeable staff. Jessica was very helpful. She spent alot of time helping me. Very patient.
Jessica was very professional and informative. I am a new customer for life. I would recommend her for anyone experiencing sciatica problems.
Jessica was so very helpful and knowledgeable. She will definitely be my go to girl for shoes. I’m thrilled that she was able to help my plantars fasciitis and got me into sandals and tennis shoes and wedges and my feet don’t hurt!! I’m so glad I discovered this store and Jessica!!!
Jessica was very helpful. Finding the perfect shoes for my feet and needs. I have found my shoe store!
Naomi was very helpful and patient. I wanted a shoe for work. She listen to the need an, we found a shoe that works for me. Thank very much.
I got Plantar Fascia a few weeks ago and found the Rancho Cucamonga location on the Web. My wife and I dropped in and Jessica was very nice, helpful and certainly knowledgeable! We both walked out with Happy Feet!
What a great shopping experience! Great selection, knowledgeable staff, and a special shout out to Jessica Ballard for patiently and expertly helping me pick a great pair of shoes
Sentineya was AWESOME! She was very thorough and found some great orthotics and shoes for me! Definitely recommend!!
Excellent customer service from Jessica. After a gait test, she recommended excellent shoes that support my over pronation for running. Couldnt be happier!
Jessica was terrific! She spent more than an hour helping me figure out how to support a bone-on-bone ankle from an old injury. She tried many styles, many sizes to get the right fit with and without the AFO. And to top it off, she sold me a fashionable pair of Eccos to help me feel cool after all that orthotic business.
I have one word for Lucky Feet shoe store in Rancho Cucamonga on Milliken Ave, Awesome!. Katrina the sales specialist is very knowledgeable and very helpful, she was very patient and kind. I will recommend you visit the store, dont forget to ask for Katrina, she will glad to help you. Tell her Tony sent you. Lol......
Today was a much better experience thanks to Lisa M. Thanks for letting the customer decide what shoe is best for their feet.Thanks Lisa M.Lisa should train other Lucky Feet Representative/sakes associatives in great customer service.Thanks again Lisa M.
Naomi is a Fabulous person with great knowledge of feet and shoes. She took like 3 hours with me to fot me correctly. I found my store and girl. Yay!!!!!!
I have had plantar fasciitis on and off for years. It came back really bad this time. Jessica put me in the right shoe. Now I will walk without pain.
Jessica was amazing and so informative on what support I needed for my flat foot. She had me try on many styles and I decided to purchase the Hoka, an orthotic and flip flops. I am a teacher and I cant wait to be able to not be in sk much pain on field trips.....Great customer service Thanks Jessica for helping me. 🦶❤
Awesome place, Kartrina, was so good at fitting my poor aching feet, left with 2 fabulous pairs!
Jessica is Awesome! Very helpful finding the right pair of shoes.
I came in with feet problem and I was very fortunate to find Jessica. She is very knowledgeable and my feet feel lucky.
2nd visit from this store my wife loves it. Jessica showed us a lot of shoes to choose from. I bought shoes and sandals for wifey.
Jessica was/is the best! My first time at a specialty shoe store and I didn’t know what to expect but she was so nice and attentive that I didn’t want to leave! Great customer service from Jessica, even thought she was helping 3-4 other customers at the same time we didn’t feel like she was ignoring or neglecting us.I came in to get some good running shoes after buying a random pair of Brooks and then doing a 5k. My arches hurt and my feet went numb a couple times. I met with Jessica and she measured my feet, showed me how i distribute pressure, and watched me walk to see my gait and pronation. She recommended some sandals, running and gym shoes (for CrossFit and HIIT exercises), AND some business casual shoes for work which I LOVED!What I also liked is I brought my mom with me and she has neuropathy in her toes as a result of doing chemo. I wasn’t sure if they would be able to find something for her since she’s pretty sensitive about her toes but Jessica asked her if she wanted to take a look at any shoes or do a foot analysis. My mom was a little nervous to tell her about her feet but Jessica said “don’t worry I’ll fix you right up.” I was so thankful for Jessica’s customer service, especially with my mom. Walked out of the store with a new pair of running shoes for me AND my mom! My mom was really happy and so was I! Definitely going to come back for more shoes and I highly recommend for anyone interested in finding more comfortable shoes for your feet for any activity! Ask for Jessica!