I was so happy, I had been searching online for weeks, and didnt know size or drop, the folks at the counter knew what I needed, found a fan in stock that had all my requirements, and was same price as Amazon prime I havent had this kind of great service in years.
We’ve shopped at Fan Diego 3-4 times. We are filling our new house with ceiling fans. Despite the prices, it is well worth shopping here. We encountered a few different salespeople, all of whom were very helpful in explaining how fans work (yes, there is a science to it), not to mention they were extremely nice to work with.
Fan tastic service, knowledge, price, inventory, employees know their stuff.
This place is amazing. Terrific collection of fans and the service is wonderful. Patricia helped us and she was the best. She explained everything and made our purchase easy. She is polite and efficient. We will definitely be going back for our next fan purchase.
Very informative on types of fans and many different selections to choose from.
After two visits to the Rancho Mirage store and much deliberation, my wife and I decided on a fan for our master bedroom. We took it home and hired an outside electrician to install it, but when he opened up the box there was a wire detached from the motor. It was at the end of the day but I called the store and Patty agreed to stay open and wait for me to exchange it, which she did with a smile. She said it was one of the most reliable fans they sell, but when the second one was installed, it had a bad motor. I returned the next day and Patty & John couldnt have been more empathetic and helpful. They gave me another new one and agreed to have it installed for us at no charge. Some signals got crossed and the installer didnt show up when scheduled, but the next day he was on the freeway headed out of town with his girlfriend, but agreed to turn around so he could install our fan for us. Yes, we had some issues, but this company deserves five stars for their caring, efficient service after the sale. We just moved into a new house and we will be returning to purchase several more fans.
Fan Diego provides excellent quality products. The store ceiling is filled with fans of all shapes and sizes. They all look really great! The people here are very nice and helpful too. I came in looking to replace my old fan in the living room that’s been causing us so much trouble. No amount of services can save it now. The staff is very knowledgeable and honest with their suggestions. I ended up getting an Emerson fan and I’m really satisfied with it so far.Great customer service, great fans, great store. What can I say, this really is the best place to look for fans.
Fan Diego is truly a one-stop shop because of its huge selection. I had to replace two of our ceiling fans and had no idea what would be the best fit for the room. I did some research on some good brands and I really loved the Monte Carlo designs. Luckily, Fan Diego had the Monte Carlo brand in their store. I really love my new ceiling fans.
Such a very helpful and pleasant staff!
Smart staff with great products you cant get at the big hardware stores. They have a good website with a lot more selection than can fit in the store. This is quality stuff.
What a fine store! Fan Diego has an excellent assortment of fans. The staff here is very friendly and helpful. I came here looking for a fan with a very specific feel. I left with a wonderful fan and the most satisfactory grin on my face. Thank you Fan Diego!
Great store with extensive selection to shop for fans and lighting. They have 4 showroom locations throughout Southern California which is truly convenient for many people. Their customer service and product expertise are on point.
Welcoming owners. Many fans on display. Knowledgeable.
The sales staff are very helpful and knowledgeable. They have a large selection of fans at all pricing levels. There prices are reasonable. I highly recommend this store.
Great products. Quality not cheap junk. Fair prices. John and his team work hard to get you great fashionable products. They have fans you wont find anywhere else.
Great Place to get your fans from. They have multiple of selections. To fun to classy looks to wanting to stay in Havana looks with beautiful nice wood carving fans perfect for outside.Also Great costumer service..
Nice people, knowledgeable, super price!
Great selection and great staff!
The place 2 go for fans and lighting in the Coachella Valley, Great service, knowledgeable staff and Fan tactic prices.
4 1/2 years ago my wife and I purchased five fans, we have had excellent service from all five unfortunately we just encountered one problem I contacted fandiego and I received excellent advice from saleslady and their technician. I applied their recommendation and I was able to take care of the problem. I recommend this business to our friends and neighbors.
Very informative, helpful, and GREAT selection. Highly recommend.
Fan Diego has a HUGE variety of fans. It’s an especially great place to look for stylistically unique fans. It’s easy to see how one might be overwhelmed with the choices, but the staff here has been very patient and helpful with us. Unlike most other salespersons, they’re not afraid to show me a cheaper model that would actually be a better fit for my needs.I now have a beautiful Minka Aire fan in my living room. The whole experience has been very pleasant. I highly recommend checking out Fan Diego.
Good selection, good stocking and helpful staff
Great service, large selection, really great ideas.
Im always buying parts from here for customer ceiling fans. They always take care of me, and they are very easy to talk to.
Interesting and extensive inventory, great service with a great attitude.
Robert was very helpful in choosing a fan
I purchased 3 fans from Fan Diego, total cost over $1800, the sales experience was fine. One fan was not working well after installed, lots of noise. Returned to Fan Diego with the problem, and wanted to return the fan for another brand, We were told by Phil Murphy that a large restocking charge of about 30% would apply since it was out of the box. Phil suggested he speak to the manufacture and see if they will replace it. After calling Phil for 5 weeks in a row he finally said a new motor was sent for us. We had it installed and all works fine. I asked Phil, who would pay for the 2nd installment, he thought the manufacture would, and after 6 weeks and many phone calls we are still waiting. Either Phil, is very forgetful or the company has instructed him to drag this on till we go away. There are too many other companies to purchase from that have no hassle return policys.
Amazing customer service & great selection
Great customer service and a good selection of fans
Super selection...one of a kind
Very helpful staff.
Great store, great selection, great salespeople
Lots of fans to choose from