I love it here and come all the time but there still isnt contactless payment beyond Kroger pay which no one uses.
I love the way this grocery store is clean and organized. However, 2 stars were given. The main reason is because Liz, a manager, is the rudest customer service worker I had ever come across. Not only is she extremely slow when the line is 6 carts deep, she is off-putting & passive aggressively rude. I avoid going to her checkout lane after experiencing way too many nasty encounters with her.
Best pumpkin cookies ever.
Fantastic Stephanie of the Quick Pick department!Tuscany Frosted Spruce 18oz candle3 or 4 she was searching it out.Thank you.Public: remember to say a big, masked, sincere: THANK YOU!Your checkout clerk is exhausted physically AND emotionally too.Thank you! Monica
Pretty good selection, not too crowded
Very friendly and helpful staff, convenient hours, good product selection and quality products. There is also an asian veggie section.....It keeps getting better and better. I am so happy this well-managed Ralphs is in our neighborhood and highly recommend it to everyone!
Did not have toaster stroodles... big disappointment
Great place to grocery shop. Workers wear face mask and are good at social distancing.
I was thinking that most staffs are very friendly and kind here, but I just met a staff member who is very unkind. He threw my receipt on things I bought nonchalantly. Well, maybe he was too busy, I guess. But, they had a wrong price tag with higher amount so I appealed that to the staff. So he checked that price, its wrong and gave me back the different amount without any sorry but coldly. Please check your receipt before you leave the store!!
I’ve been shopping at this Ralphs for the past 35yrs. Was always friendly wonderful place to shop. In the past year it has gone down hill considerably. Today there was 4 everyday things on my list that they didn’t have. I asked a guy in the milk department for Knutson cottage cheese and he basically told me “not my section”. The checker I went to acted like he was in a horse race. Wonder how many mistakes he makes a day? Had to go to Pavilions to get the things Ralphs didn’t have. Guess that will be my new go to place.
Good quality. Fair price.
If you shop here, expect to be waiting in long long lines, or waiting around to be assisted with no associate present for long periods of time.
Don’t buy frozen foods and pack a lunch...you’ll be here a while waiting in line. Peak hours typically have two lanes open with dozens of people in both lines.
Isaac was very helpful. Great employee
I bet this is the best Ralphs anywhere! Its big but not too big, well-stocked, nicely lit, and with lots of friendly and helpful employees. I am grateful that it has self-checkout lines so that I can avoid waiting in line, but on those rare occasions when I do wait in line, theres never a long wait. Its a great store!
Love my neighborhood market! Nicest people going!Update: 5 months later, anything less than 5 Stars would be wrong. This place is as close to perfect customer service as i have ever seen in a retail store. They are either really desperate to keep their customers happy (What a concept) or they just get it. Either way i win, and shop here 3-4x a week. thanks!
This is the best Ralphs in Southern Cali. Large, very clean. Friendly employees and check out process is OK / those tabloids magazines help/🤗 They have large bakery and Starbucks inside with several tables to drink your coffee.
Compliments to Carrie who works at the deli counter! Carrie was so kind, helpful and professional. Out of three deli counter people helping me that day, she was the only one I had a positive experience with. I had bought some carrot salad when I first got there but the guy in deli didnt tape the lid, so when I was doing my shopping, it went all over my cart. I went back to the counter to get more, and had another negative experience with a second employee - although he saw that I had taken a number, he began helping another customer who just walked right up. The part that got me was that he gave me a knowing look, like he knew I was right to be annoyed. Guess he could have told the other customer, Sorry sir, I believe shes next, but oh well. Luckily Carrie saw this and said, Dont worry, I got you! And she gave me some replacement carrot salad at no charge (after checking with her manager). THANK YOU, Carrie!!!
Excellent service by friendly support staff. Competitive prices on a wide selection of fresh fruits, vegetables, fish, and meats. Good deli section with prepared salads. Excellent cheese section.
A little crazy right now, I think theyre handling things well though. Customer service is always great here!
Great grocery store. They had everything I needed, and it was well laid out. Great customer service too! Since I was from out-of-state, the guy checking me out was kind enough to remind me that my Kroger loyalty card would work here too.
Seems well maintained. Clean and had the majority of items we were looking for at decent prices as long as you have a club card which is free. You just have to sign up for it. Interesting that the check out lines are not at the entrance/exit. Couldnt find contact solution which was strange.
So good, always go at midnight for the nicest employees and great atmosphere. Pretty girls and chill people. Great selection of beer with music
Very good place for shopping and conveniently located.
I always find everything I need at this particular Ralphs. Bonus for being close to the ocean in beautiful Ranch Palos Verdes.
Great customer service! Great prices on discounted items that you find in every Department of the store! I got a bag of tomatoes and zucchini for $0.99! They Mark the produce down because of bruises Etc and I got four bananas for $0.24 total.
Beautiful Ralphs, inside and out. The back parking lot overlooks the ocean. Got an AWESOME view during a recent lightning storm over the ocean!
The atmosphere at this ralphs is warm, rich, and uniting. Its like coming home for Christmas and discovering all the fine foods and fresh baked goods awaiting a weary traveler. When I am on town, I always make a point to stop by for lunch and a triple hot blonde espresso with a splash of steamed breve from the Starbucks inside the store.
Great place to get all the stuff on your shopping list or to get something quick. Has a fast lane check out as well as a starbucks and bathrooms. :) Also has organic fruits and veggies!!
As a deli its eating area is very very nice, beautiful and airy even when scorching hot outside or cold and foggy, as it often is even when the rest of L.A. is scorching hot. Large selection of food but taste is soso. Coffee has improved. Ive been going to this market since 1972 (Hughes).
2 check out lines. 30 customers with full carts. Worst Ive ever seen
Excellent parking. We liked the tasty samples entering the store with cheese and crackers.
Good produce section. Decent meat and seafood. Staff not always available or entirely helpful when I had a question.
Great grocery store with some great views from the parking lot. The store is clean and organized. Staff are quick to help and friendly.
Still the best Ralphs Ive ever experienced, for many reasons.As mentioned in my 2013 review, you get panoramic ocean views from the parking lot. There are actually 2 big parking lots, one by each of the 2 entrances, & both lots have amazing views.At this time of year Im at this Ralphs buying helium balloons. The reason: birds building nests above my covered patio. I love birds but nix on those nests & resulting poop all over the outdoor furniture. There are all kinds of bird repellents but what works like a charm is a balloon.The gaudier & more reflective the balloon, the better.I just tie one or two to a chair.Small size balloons at Ralphs are 5 bucks & they last about a week. Then I replace them.So far this nesting season my balloons have included Hello Kitty, Happy Easter & my favorite: SpongeBob SquarePants.I saw birds heading for my house, then they spotted SpongeBob waving in the breeze & literally made a u-turn in mid-flight.Balloons scare the birds away. At night the balloons have even scared me. The birds are currently nesting in the neighbors tile roof so theyre fine, btw. I give them water in my birdbath.Today I splurged on 2 larger balloons for 8 bucks each cuz theyre pretty, covered with a spring flower design.At Ralphs Ive also been buying vinegar. The reason: neighbors cat comes around my yard at night to taunt my indoor cat thru the windows. My cat was going crazy, even hurled himself against a picture window & cracked the glass.Cats dont like the smell of vinegar. So I spray vinegar all around outside every day & no more offending cat invasion. My cat still keeps a vigil every night, waiting for the intruder, until he finally passes out from exhaustion.The scary balloons & the vinegar seem to keep skunks away, too.So yeah, Joans house is quite an interesting place. Visit at your own risk. If you end up running away, blame Ralphs.
Everyone makes you feel like you are their family or neighbor. Great customer service.
Very clean and cozy store. Have coffee shop and dining area.
The African American lady in the meat market is very disrespectful and doesn’t know what she’s doing
The people that work at the store are so nice and so kind and considerate I really like the store and I like the people that work there theyre very helpful to me thank you
I find anything I need . Friendly staff, nice and clean .
Very expensive, poorly organized, and restricted choice. This is my least favorite local grocery store. Unfortunately, its also the closest. The pharmacy is good. They are speedy and helpful.
Great store, lots of inventory, nice & very helpful employees that actually walk you to an item your looking for!
A mega Ralphs market, clean and orderly, and a great friendly staff.
The store is very clean and the staff is always kind and helpful.
Love the choices of merchandise, the awesomeness of the ambience and the super friendly crew, oh and the beautiful store
This has been my neighborhood market forever. I enjoy their selection and find their prices to be reasonable. Everyone that works there is friendly and the store is also very clean.
Fantastic market
New, updated supermarket, with wide aisles and a reasonably good wine/beer selection. Great parking front and rear.
The best Ralphs that I have ever been to o. Has a great selection of fresh produce, good bakery, and has a really good selection of fine cheeses and wines
Great place for groceries and deli... with a great bakery.
A nice grocery store. Has some upgrades like a Starbucks kiosk inside plus chairs and tables for lounging. Still has a ways to go in bakery section - poor selection of breads. Need to improve selection of gourmet items - cant get SM canned tomatoes here or DOP certified goods. Considering the socioeconomics of this area, hope they can make the leap. I really hate BFs. They have practically a monopoly up here and behave every bit like it.
One of the best Ralphs Ive been too, they have everything and more.
Great place shop very clean and the employees are super nice
My go to grocery store on the Palos Verdes Peninsula. Good selection of food, good prices and the managers are some of the friendliest and most helpful of all!
Great place to shop. The employees are very friendley
Im in alot of grocery stores, and this one is my ALL TIME FAVORITE!! Theres nothing I dont like about this particular Ralphs!!
Super friendly staff, great customer service, fast checkout. Cant say enough about how great this store is.
The layout can be confusijg but its a great place to shop at
Average selection balanced by always being well-stocked and fairly clean.
Nice and clean with very good quality
Love it here. Such a beautiful ralphs.
Hands down the absolute best grocery store in the universe.
Very big clean and open store. Super friendly staff
Great selection, prices and helpful staff
Good selection, flower stand inside, Redbox, good seafood selection, easy access.
I the better store for my Family
Clerks are nice and helpful, I found everything I need it really fast
Extremely friendly and helpful
Good prices when you have the Ralphs card. The people are very friendly.
Well put together, neat and clean, beautiful flowers.
Excellent service. Clean shelves filled
Love my neighborhood grocery store!
Pleasant and clean shopping place
Great selection and prices. Friendly people
Nice little back entrance ;)
Baby good very good
Nice to have food court here.
Great selection, very clean and friendly employees
It was fairly well laid out...
Great market. Very friendly staff.
This is a perty big store. Didnt have what I needed. Took forever to check out. Bad area. Try another Ralphs.
Beautiful well organized store!!
We didnt stop in for much, but I like the unique setup for the store. It wasnt too busy that day, which made it very easy to shop at the time (around 4 p.m.)
Spacious,lots of cheese selections,friendly staffs
Best produce in the South Bay!
This is my favorite Ralphs in the South Bay!
Friendly atmosphere, great selections, good prices
Love this place, always go there
Best Ralphs in PV
Great produce...
Rude in produce and very little desire to help.
Rosalie and Angie are wonderful!
Ralphs always has an inviting atmosphere, p
Friendly cashier, clean and organized place
Friendly service.
Clean lots of good prices
The very best
Conveniently located for folks living in Rancho Palos Verdes