My 27 year old Ford was dent free until a collision broke my bumper, fascia, grille, headlight trim and ....my heart. Luisa worked up a fair quote but I am retired on a fixed income. She proposed a less expensive alternative. If I sourced the parts, she would paint them, and I would bolt them onto the truck. And since the original truck paint was oxidized, she put a matt coating on the orange paint. Heres the result. Great match, great job, great price, great people. Theres no reason for you to go anywhere else.
First off, Luisa and Rey are amazing and truly made us feel like family. If we could give them 10 stars, we would. They worked with us to come up with a plan to get our 1941 Chevy painted within our budget. All we really wanted was for our car to just be one color, and what we got blew away our expectations. Everything they did went above and beyond, from their customer service, to the quality of their body and paintwork. Our car had rust repairs everywhere, and body filler 3/4 thick. They fixed all these issues and turned it into a car we will be proud to show anywhere. Luisa is a perfectionist and we would recommend RSM Auto Body Express to anyone... just look at the pictures its like looking in a mirror. We couldnt be more pleased and will be back for any of our future projects. I almost forgot, they did all this within a matter of weeks. I didnt even have time to clean my garage. Im sure any other classic car paint shop would have sat on it for months.
When time came to restore the body of my 68 Camaro, I knew it would be difficult finding a body shop willing to take on this magnitude of a project due to a lot of rust and poor previous body work. I decided to go with RSM Auto Body Express after doing some research and talking to them in person. I was hoping to end up with a rust-free car with a good paint job. What I walked out with was a show car, and at a price far less than what I would have paid for a standard job at the other shops. They brought me in to look at the car after every phase, from removing panels & interior, cutting out rust and welding new panels, priming, pin striping and final painting. The level of care for this car was far and above what I would have imagined. Luisa, Rey and the entire team have been nothing but outstanding. They are truly a premiere shop and they care deeply about the cars they take in. I highly recommend this shop to anyone, but especially those with high end or specialty vehicles and restorations.
Luisa was amazing and helpful throughout the duration of repairs to my daughters Mazda 3x. She handled All the details with insurance and was prompt and attentive to detail. Great professionalism and constant communication with updates.
I have a 2020 Corvette. I was hit from behind on the freeway. As you might imagine I was very unhappy my new car was now being held together with duct tape just to get back home. 😂 In doing my research for a shop, I found RSM Auto Body Express. I found Great Reviews and Customer Feedback Outstanding. I was not disappointed. I have 30 years working in custom service. I know what Great Customer Service is. These guys go above and beyond to insure they have not only meet your expectations, they exceed them in every way.
You will not find a business run with more integrity and professionalism than RSM Auto Body Express in Rancho Santa Margarita. The Owners are husband and wife, Rey and Luisa Monzon. I dealt Primarily with Luisa and her attentiveness to every detail Exceeded my expectations. I brought in my 73 Corvette for both bodywork and a full paint job. It needed a lot of work. Luisa listened to what I wanted and and fulfilled every request. She kept me informed on the work progress communicated with me every single step of the way. She never left anything to chance but always sought my feedback before moving forward.They are PERFECTIOINSTS bar none- not satisfied unless everything is perfect. They run their business with integrity, honesty and at a reasonable cost. They treat your car as if it was their own and will not let it go out the door unless everything is 100% perfect. I’ve not found this kind of customer service anywhere and I’ve taken my car to many places for many decades. Now done the car looks better than when it came off the GM line IN 73. I enthusiastically recommend RSM Auto Body Express for any classic car paint and body work.
Absolutely outstanding service. This wasn’t the first time going to RSM Auto body express and it for sure won’t be the last time either. The quality of work with the timely service is unmatched compared to other body shops. I had 2 small panels painted and they came out spectacular. 10 / 10 service with quick and awesome results 👍🏻👍🏻
Auto body express were some of the nicest most professional people to work with. They made me feel right at home and they were attentive to my service needed! They also made sure that I was satisfied with the outcome of my exterior install! It was definitely affordable, I didn’t feel like I was over charged for my service compared to other places in this area! I definitely recommend them for any auto body work!
Their prices were very reasonable and they were easy to work with. I would definitely use their services again if needed.
I stopped by to get a quote to fix my car that was in a minor fender bender. The guy I talked was very nice. He took a look at my car and wrote up a quote to fix it. He was very knowledgeable and listened to what I wanted done. It only took about 15 minutes and he had the written quote for me. I was very impressed with his courtesy and professionalism. I need 3 quotes to satisfy the guy that hit my car. I believe the insurance is going to fix my car now. If I can I will bring it here to get fixed.
Great pricing for starters, professionalism and knowledgeable in their industry. I was in search for a local family owned shop to get my Jaguar XKR painted and stumbled on RSM and its been nothing but a pleasurable experience. I would highly recommend this shop for all your auto painting needs 100%
Unfortunately, Ive been in two small accidents over the last 6 months and both have left me without a bumper and severe body damage on both sides of my car. RSM came highly recommended and they did such an amazing job the first time, that I returned immediately. The work is better than any Ive had done ever (and Ive been driving for a few years!). Customer service is exceptional. They know how to work with insurance companies so everything my car truly needed was approved. I figure the best way to thank them is to steer customers here. It is a family owned and operated business and you can tell by the warmth they exude. Great work! Great experience! Give them a call....you wont be sorry.
I had a great experience. My truck was ready a day earlier then expected and it looked great. The customer service is wonderful and Luisa was the best ever. I would strongly recommend RSM Auto Body Express to everyone.
They are so courteous and enjoyable! Their work on my vintage 65 Toyota Landcruiser is amazing, professional, and a great value. Ive owned classic vehicles for 20+ years and this is THE best body/paint vendor by far. I will be taking my 81 Landcruiser to them for a full restoration as well. Its really nice to work with a family owned business!
Ray the owner provided me with excellent customer service, great value, and professional work at his shop. I will definitely bring my Camaro SS back for your services, thank you!
The price was reasonable and the owners were very nice, but I found a half inch wide and foot long strip of overspray on one of the adjacent plastic panels underneath the car. I was able to scrape it off myself with some acetone and elbow grease. It wasnt a part of the car you would normally notice unless you crouched down, but not taping it off was a corner that was cut. Hopefully none others were.On the other hand, upon very close inspection while doing paint chip repairs, I found that they had filled and touched up some dings in the edge of the door, so that was a nice little bonus.
The team at RSM Auto Body Express did a great job on our 2019 Jeep Cherokee. We had a damaged door and their pricing was reasonable and they performed as agreed in a very timely manner. We would recommend them to others for body repairs.
Never disappointed!!! I’ve brought my car twice to this location and RSM Auto Body always delivers what they promise! The most resent accident occurred when I noticed the passenger door in the right front side of the car was not closing properly. Upon further inspection I realized there was rocker, wheel and rim damage. I was very worried about the rim damage being that this was a brand new 2019 car, and I did not want to purchase a new rim. RSM Auto Body ensured me they would have the rim reconditioned and the door would be realigned with the rest of the car. My car did take an extra two days, but the managers at RSM auto body express called to give me this information and also took the initiative to call enterprise and extend my rental so that I would not be charged any out of pocket expenses nor covered by my insurances. This is my Auto Body location of choice, amazing customer service, very professional and the cutest little mom and pop shop I’ve been to in a long time!
Hands down the best paint and body shop in orange county! They are honest, upfront and very easy to deal with. I admit Im a customer who likes to pop in and see how my car is coming along and no matter when I show up without notice, I always see the owners walking around checking every car inch by inch ensuring they meet their high expectations. If you want a no shortcut no nonsense overall great results, then I highly recommend RSM Auto body Express!
Rey and his crew did an amazing job on my Tesla. Somebody backed in to the left side and there was a huge dent. Rey and his crew took out the dent and matched the paint perfect! They handle the claim with the insurance from start to finish.
Staff kept me up to date regarding the process. Very helpful and the truck looks GREAT!
This body shop is without a doubt the best body shop in this city. They handled my car with such care, and when I requested a quick turn around time, they were more than happy to accommodate. Beyond that, they show such professionalism and kindness and it was an overall incredible experience. I would recommend them to anyone that needs body shop service.
Really good People!! Honest fair work and prices.
I just had a complete paint of my front bumper, but they got it done by next day. I was also pleasantly surprised that they included a terrific detailing of my car as well at no charge. Luisa & Rey, you exceeded my expectations. Thank you.
I loved their service and punctuality!Since I bought my car, the bumpers front and back had a different white than the rest of the body and it bothered me a lot! At least two times I took it to others body shop places but the color was never matched! until I took it to Luisa and Ray’s RSM auto body. My car looks like new! the color matches perfectly! I recommend to everyone that wants the best for their cars to bring it here! also they are super friendly you feel so comfortable and welcome every time you go to their shop.Thank you Luisa, Ray and all your staff for straightening for perfection!!
We are so Happy on the work that was done, It was so nice to have a wonderful job done the first time. Will use you guys agian
Rey & Luisa were great. They helped me to buy all the parts on a vehicle that I bought. There was a lot of damage and the found aftermarket parts and used parts to help me fix my vehicle with in my budget. The car looks great.
RSM Auto Body Express is top notch! They worked very fast and efficiently on my bumper for my Honda and gave me an unreal price as well. If you’re looking for a shop with integrity that does great work, this is the place I’d recommend!
Rey was great from the beginning- very personable. The car looks new! Everyone was so nice and helpful. The price was good too / excellent experience
UPDATE.... I was one day away from picking up my Jeep when I wrote this. Boy was I wrong.... Three moment I got the gas pedal I could feel something looseb in the drivetrain. I Made it 100 ft before transfer case went. The smashed my windshield and roof and never told me or asked for my persmission to continue their work. My sunroof was stuck open. There is body filler all over my leather interior. Sanding dust everywhere. and to top it off I just had to spend 2200 at dodge to fix the engine mounts and transfer case that were perfectly fine before the accident that was bad enough to bend the frame. Anyways its way to long to get into but basically sending my car here was a giant mistake thats cost me thousands already and it still shakes so badly on the highway the stealing wheel rips out of my hands. So much for being loyal to a small family owned business. And because I picked them out of the kindness of my heart because they needed the work progressive wont do adamn thing or let me take my vehicle somewhere else................ This was the review I left before....... From the moment my wife and I met the owners we wanted our work done in their shop. Just down to earth good people who also do great work. Their work exceeded our expectations as they went above and beyond what was expected. I wouldnt hesitate to recommend them to anyone. I never rate or review but this was one of those times when both personally and professionally a business stood out.
Luisa and the team at Auto Body express were very helpful working with me and with my insurance company to get my car fixed and paid for. My car looks just like it did before my accident. I am very happy with RSM Auto Body and would highly recommend them for all your auto body work.
What a great group working here. All aspects of this shop exude knowledge and professionalism. There are no corner cuttings here, they do the work the right way and are very cost conscious. What a great experience, they have earned my business moving forward!!! Thank you!!!
I dont write reviews often but when I do... amazing work first off. Color match was spot on for a 10 year old car. Painter and prep guys were awesome and so accommodating. The owners are great people. I would highly recommend them. Side note. I have show cars and cars that have been in magazines so Im not an average consumer ;).
Ray and Louisa were wonderful to work with. My car was delivered on time and they managed to salvage my bumper that the local big box body shop quoted to replace. Car looked as good as new in the end. Thank you to you and your wonderful team!
This shop is amazing. They were able to fix a dent in my car and finished it off with a beautiful paint job. The owners are very friendly and professional. I would definitely recommended!
Very nice place. They were efficient, matched the paint perfectly, and the shop was clean and seemed very professional. Definitely recommend them for good body work!
Very great quality paint job, and done for a low price. Matched the color perfectly, which was a difficult color to match.
Luisa and Ray, very nice persons; Luisa took care of my pick up and did a good work, beyon than expected, I’m glad for the result on my truck, looks like a brand new, I will recomend this body shop, very profesional, thank you, Ray and Luisa. God bless you both
RSM Autobody Express has been a wonderful experience for me. Our Hyundai Genesis had dents and horrible stains in the bumper areas. After RSM Autobody Express, we have a brand new car! With excellent customer service from Ray and Luisa, i couldn’t be happier! Thank you so much!!!!!!