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Boost Mobile
8630 Liberty Rd, Randallstown, MD 21133, United States
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Boost Mobile

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So
Review №1

Sarah was so friendly and accommodating. My phone shattered and l was having a terrible time trying to acquire my passcode to file an insurance claim. She remained calmed and explained other options to me. Well, because of Sarah going the extra mile and having great customer service and knowledge, l am the proud new owner of a brand new cell phone. Thanks Sarah for turning a chaotic situation into a pleasant experience!

Ha
Review №2

Sarah is the best customer service individual I’ve ever encountered. She was extremely patient. She helped me with all my needs & plus more. I’m so happy. I highly recommend her.

Na
Review №3

Charming Sarah was a wonderful help!She deserves a raise lolMade sure I was taken care of no matter how long it took. Wonderful worker even better person! Thank you Sarah!

Te
Review №4

Salesperson was good working with my phone. But got to check what she did was right thing.

La
Review №5

I came to boost mobile to get phones for my 2 kids and the person that helped me was Sarah she was so nice and professional. She really helped my kids out alot thats why I gave her 5 stars.

JO
Review №6

Sarah she had provided great customer service and she made sure everything works this employee is extremely nice I would recommend this person

Am
Review №7

I had my phone stolen and had to use Google find my device and put on a pin and for some reason the pin was reset else where and I could not for the life of me get into my phone. Already stressed and frustrated I called Sarah and she told me to come on in and she would try and help me unlock my phone and if she was unable to would be no charge. After 25 minutes or so she worked her magic and unlocked it for me!! I am literally only going to come to this location. Ask for for Sarah she really is amazing! Great customer service! Very clean store. I highly recommend this store!!

Ma
Review №8

Awesome customer service....made spending my money feel good....very helpful and knowledgeable....will be back

Ti
Review №9

I had Sarah today 01/28/2021 and she was a amazing help, from helping me purchase my new iPhone to transferring my data to my new phone she never gave up on me I definitely recommend if your planning on going to a boost store to choose this location and ask for her she’ll get the job done!!!

Ni
Review №10

Sara was very pleasant from the time I entered the store. Great customer service, she kept me updated on my wait time, and when it was my turn to be service I had her undivided attention. She helped me pick out 3 great phones. I was absolutely pleased with my decision. I will definitely recommend this location and will be a returning customer.

Ma
Review №11

Sarah was very patient and kind. She was able to explain my options clearly. This is my second phone purchase at this location and I definitely will come back!

Al
Review №12

Great customer service great communication my favorite boost location I drive here from the city

Ka
Review №13

I walked in to this boost store at all most closing time on a Sunday 1/12/2020 and let me tell you Sarah went above and beyond to set up my new phone for me. This young lady is so amazing and so lovely and sweet to be around. I must say I’ll be going here to do all my business for my phone... 🥰🥰

La
Review №14

This is the best boost mobile store ever. They work with you and will help you in every way they can. They are really friendly and they know what they are talking about i love them. Set my phone up and everything would not let me leave until everything was straight.

Ni
Review №15

Best Boost Mobile location I have been to so far!Sarah was helpful and knowledgeable! Helped me get my children phones for free! Recommend this location to everyone.

Hi
Review №16

I recommend that anyone with boost come to this location because my girl Sarah rock she will get you all the way rite I call her the one stop shop you need she got it she will make you so happy❤️☺️

Gl
Review №17

Just would like to say that we received excellent service from Sarah. The company struck gold when they hired her. Thank you Sarah for taking such good care of us.

Kh
Review №18

I called several stores and each store told me different until I called and the nicest young lady named Sarah gave me the deal possible for 3 iPhone 6s she was very kind and very thoughtful of the price...She referred a family plan that I could get that no one else recommended and I was able to save $50 plus more on activation..If your looking to come in please ask for Sarah 😘 She’s great!

St
Review №19

Sara was such a kind person and so polite. She was so helpful and answered every question I had, which was many ! I will recommend all my friends and family to go to the boost mobile on liberty rd. In Randallstown and to ask for Sara ! She was awesome!

gi
Review №20

Sarah at the randallstowns location was a pleasure to work with. She was patient and kind. Go to her for all your wireless needs!

Ja
Review №21

Upgraded to an iPhone thanks to Sarah. She transferred all my stuff over and gave me a discount towards my purchase. Come check this lady out for a new phone

An
Review №22

Sarah was very polite and helpful with all my movil and internet needs.Very outstanding service.

Mo
Review №23

If they could receive 0 stars thats what I would give. So I called in to find out the price of a phone. You asked in my eligible for an upgrade I tell you that I am you tell me that the phone I am asking for is $149 plus an additional $25 setup fee plus taxes. Im like okay thats fine but if I bought the phone myself and set up the phone myself how much would it cost in the phone will be $199 plus taxes. Now you are telling me that it cost me more to purchase the phone and put it together and set it up myself. I have never heard of such. They then go into stating that I will be paying full price for the phone. On the Boost website the phone is only worth 110 bucks. So you are already overcharging people in store. Buyers beware when going to this establishment. The online Boost Mobile is the way to go. Ive been a customer for over 10 years.

Vi
Review №24

Sarah was able to trouble shoot the problem I was having on my phone. She truly is a magician, she magically fixed the mic on my phone! Please come check this lady out if you have any problems on your phone

Gw
Review №25

This location is fantastic. Sarah helped me get a phone for less and set it up for me. Would definitely be coming back

Me
Review №26

I love that they are still open. Very friendly and clean.

Th
Review №27

They have xfinity boxes available here.....Great Service They are OPEN!!!

Do
Review №28

I had a great experience with Sarah fast and very helpful

la
Review №29

Ive been trying for the last few hours to activate my phone Sarah was a big help I know I was a pain but she stuck in there with me!! Definitely coming back!!

Ch
Review №30

Sarah is a awesome sellsperon she goes out her way for the costumers

ja
Review №31

Sarah was awesome! Much appreciated. Go see Sarah!

Ti
Review №32

Decided to switch over from At&T to Boost Mobile, Sarah made it easy and was extremely helpful in making it happen. Recieved a free Samsung phone and had all my personal data switched over for me. Please come check this location if you too decide to switch carriers.

Sh
Review №33

Sarah was very very helpful and patient with me, she is a true blessing

To
Review №34

Sarah has a very good personality, she was very polite,patient and was very helpful

Ca
Review №35

Excellent customer service, she was so nice and very helpful....

An
Review №36

My girl Sarah in this location of Randallstown hooked me up with a good deal for and iPhone 7 talk about professional at its finest I as very patient and kind as well took a long process and decision making for what I needed and she met all of my concerns and needs in one sitting. Plus she has a very loving heart and her customer service manger or whomever sees this because she did an absolute wonderful job helping me out. Not rushing taking her time. I will definitely be thanking her in the long run. I have been with Boost mobile since 2016 and I will continue to be with them very nice cell phone company Awesome location to go too. Thank you soooo much. 👍🏾👍🏾👍🏾❤️❤️😊😊😊😎😎😎

Te
Review №37

I went to the Boost mobile store to add a phone. The sale lady was excellent, very knowledgeable and had great positive energy .She handle the phone calls and all the customers that came into the store. I am leaving a very happy customer. ❤ the service.

Ro
Review №38

Thank you for your kindness and patience. Truly grateful

Ev
Review №39

Sarah was very friendly, professioal, and extremely informative and wonderful and very cheerful the best sales person I have ever encountered now I got to go to work post Im going to call Sal

Ja
Review №40

Recommend this boost mobile to whoever is looking for a decent quality phone and amazing customer service. Walking out a happy customer

Co
Review №41

Sarah helped me transfer data from my old phone to my new LG Stylo 5 which i recieved for free when i switched to Boost Mobile. This location was very helpful.

Ja
Review №42

My phone was messed up ...sarah was the best ...great customer service ...she is the best ever to have at the store ...

Sh
Review №43

Recieved excellent service at this location! Would recommend coming to this Boost Mobile

Br
Review №44

If you are with boost or looking to switch I highly recommend the boost store in liberty court shopping center! 8630 liberty rd randallstown MD Ask for Sara she is the best boost mobile rep I have ever met! She helped me order and set up my new iPhone I had a problem with iTunes account and it wouldn’t let me down load my apps but she took care of me and even offered me beverages and food! Such a sweet girl! I will never go to another place again! Thank you Sara you are the absolute best! I owe you lunch! 😘

Sa
Review №45

Good service.

ta
Review №46

Boost mobile on 8630 Libert rd gave me awesome customer services Sarah was great she helped me with everything I needed and was very friendly I highly recommend this boost location to everyone.

De
Review №47

I like comming to this location because of the experience and hospitality I receive. The lady is helpful and direct. Also has many deals available.

ch
Review №48

Ever have any trouble with your phone please come to this location and see Sarah. She works wonders with phones.

Ad
Review №49

At this location Sarah was very professional and patient. She has done what many people was unable to do despite working for boost mobile. She changed two accounts and transferred all contacts and photos. Thanks

le
Review №50

The lady helped me transfer all my data over.

Ke
Review №51

Had a great experience with shara

Ro
Review №52

The staff person was no help with no solutions. She side she had never heard of a Boost phone being unlocked! What???

Da
Review №53

Great customer service

Information
3 Photos
53 Comments
4.8 Rating
  • Address:8630 Liberty Rd, Randallstown, MD 21133, United States
  • Site:https://boostmobile.com/stores/offers?utm_source=google&utm_medium=lastmile&utm_campaign=0018000001LXWBMAA5
  • Phone:+1 443-657-7120
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:11AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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