Dave is a life saver! I went into his store with a broken headlight from a hit and run accident! He helped me with no hesitation! I had my three year old with me and his entertained him! Taught us so much knowledge about vehicles and gave my son some candy! Such a nice guy I promise if you go to this store you will not regret it! He has an awesome sense of humor and amazing personality! Do not HESITATE! I promise he will help you with anything you need. He saved me from being possibly stopped & made sure my son and I were safe. Be thankful he works here to each and everyone!! Again thank you Dave!
I went there for help for my keys. Jarmal the store manager told me he wasnt allowed to take the batteries out but he helped me by showing me how. He was very helpful. He explained it to me clearly. If I could give him a 10 I would. He has very good customer service skills. 😊
My weekly stop friendly staff plenty of parking exceptionally clean.
This place tend to operate at the mercy of the employees. Some days, some staff is helpful and moves customers in and out. Other days some employees hang in the back or outside and customers cant simply check out and create unnecessary lines. So its a hit or miss.
Great customer service. Love the fact they take care of your car while there. Fully stock with products for your car. I recommend.
Very nice and helpful people.
I was sent to this store to pick up a part that no other advanced auto parts store had.this place is like a warehouse store.great people and good parts for a good price
Always a great help!
Excellent- thought I needed new battery.Turns out I need starter
Always friendly and helpful staff! Dave is awesome!
The employees there are friendly and very knowledgeable about cars. Everyone is willing to go out and take a look at your car no matter how cold is it. They installed wiper blades on my car free of charge and sent me on my way! Highly recommend this store location to anyone with car issues in the area
Excellent service
I had to give a star to write a review. I would give a negative 5.Horrible customer service. Manager knows little.about parts even with the computer in front of him.Wont admit when theyre wrong and will argue with you when proven wrong. All employees outside at times working on cars. Horrible place. Never again.
Great customer service about auto parts. The staff was excellent and helpful unless you give the paper to the service.
The employees here are courteous and helpful. The manager is understanding and returns are easy if the parts dont fit. Online coupons take 20-25% off and are better than the nearby AutoZone - youre best off ordering online to pick up in store. Overall, this is a good Advance Auto location and is a valuable asset to car owners in Randolph.
I have consistently had excellent service with Advance Auto Parts staff. I particularly enjoy using the online coupons that I receive through email. Saves me on average 20% when I buy things online and pick them up at the store. I recently need it to buy a new battery and a staff member named Annie was exceptionally helpful courteous professional and did the job without complaining about anyting. My battery was in a very difficult place to get out and I must say GM made a lousy design when they put it where they did. But that did not deter Danny he dealt with the situation did it extremely efficiently presently and with a smile. It was true customer service as I was when I go to Advance Auto in Randolph.
Customer service horrible. Ignore you as you stand there instead of saying be right with you or etc.
Very helpful staff
Great staff.
Advance Auto Parts always comes through in a pinch. The staff really takes pride in helping you find exactly what you need.
Excellent 👍 the store was about to close and the very nice Manager help me to get Chevron Fuel Injector Cleaner. They were on sale so I bought 2 of them. 😁
Christina was very helpful and knew just what to do to fix my key fob. She was kind and professional for the first customer of the day. I appreciate her help.
I live in Brockton where there are three advance auto parts stores and I still drive all the way to Randolph to visit this store. The people that work here are very knowledgeable and nice. By far one of the best advance auto parts around
Great service very polite will shop at advance auto again.
Buy online and $ave at this store. Pick up. Great prices on oil and parts.
I was looking for a break to which they did not have and they referred me to a nearby sister store that had the tools available for rent so they save me a lot of time and trying to find the tool and were very professional courteous and friendly will definitely go back!
Its a cool place to get car stuff price is right.
Visited 2.10.2019 @ around noonStaff were super friendly and helped me out right stepping into the store.Unfortunately I did not bring noodles this time :/
Anything you need they have it, any job you need to do they can advise you of it.
Went there to get my battery load tested, tech was very professional and helpful.
They were very helpful in parts that I needed
It was great. Got the parts I needed.
Very helpful and knowledgeable. Good people
It was a great experience. Beautiful landscape and accommodating staff
Good place for your car parts.
Everyone here actually knows what they are doing and seems to care about their jobs. A bright, clean store.
Great products, great prices and great service
Good
Gave me the wrong part, I had to return.
Rude service, continued when casher demanded a phone number.
I Waited 20 in line, and still no customer Caring
Great auto parts..low prices
Nice place, still scoping it out.
Had what i needed and friendly service
Great shop for vehicle products
Great price and friendly staffs
Great auto parts
You have to gets yours parts somewhere.
Very helpful
Great customer service
Kind of hit or miss on whether the staff can answer your question or find the part you need on the computer.
Great Customer Service!
Good stuff too
Sold me the wrong part
People were friendly, but slow service
No counter person for 15 minutes.
Lots of parts all in one location
Amazing
Awesome price
Great
Very high prices
Friendly staff
Poor service
Fast and efficient service