It was clean and the employees was friendly, courteous, helpful, and polite. I found a nice winter coat and a few other things. Its has a lot of things you can buy I really like the store. Giving it a five star ⭐ rating because the store was clean and the employees was awesome!!!
This is the best store that we visited lately!No comparison with the competency!Jerry was so wonderful friendly patient and helpful and his knowledge in every department deserves a special recognition.I cant forget the lady on the Liquor Department she was very polite and nice. ThanksI definitely recommend this Store.
Purchased dog food and other items. The cashier was friendly and courteous. First impressions count, it makes the shopping experience more enjoyable...good job!
I have been shopping at Runnings for several years. I had to return something recently. I had a receipt. You would think a receipt would be sufficient, from two days ago. The customer service girl had another girl double checking my item and had to call her manager. I asked her why is it such a hassle to return an item with a receipt? She had an attitude and was totally unprofessional. I am done. I will give the other farm store in Rapid all my business instead. Good job!
They always have a good variety. Their isles for pets are huge. I found the ammo I needed in stock as well.
This was the second time I’ve shopped here. So many nice folks came to help me find what I needed and load the bags of garden soil in my trunk. I’ll be going back
Always ample supply of beer & spirits. Although stopped selling the good Oban :(
Very helpful staff working at the Rapid City store! Thank you Lisa for walking me through my purchase this morning. Friendly customer service is not always the case in many stores these days...Runnings Rocks!
2 stars for the ability to find some things and a wide selection.My only issue is when your website says you have something in stock, and then i drive to your store and i get we havent carried that for months from an employee.That is why you get 2 stars. If you run a business that keeps inventory online, i expect it to run efficiently. Just really really poor efficiency. Which i believe says a lot about a company.
Great Customer service and theyve got everything farm wise you could think of! Great store!
I used to love our local Runnings store. The Rapid City Runnings is a mess. You walk in and its hard to find anything.
Great selection and essentially a locally owned company. But literally had the worst customer service experience of my life here. Reported it to the Home Office and they did not even bother to respond. Apparently not important to them either. Arrived 10 minutes before closing for a quasi emergency, and was kicked out by a half dozen of kicking and screaming employees because they didnt want to have to close at 6:00 ( it was 5:50). Me and my wife and five other people. Are posted hours not abided by, or you have a fluid closing time?
Noah in automotive helped me buy a Karavan 5x8 flat hauling trailer and even showed me how to attach everything in the parking lot. Super easy process, thanks!Also, tons of different chicks (chickens/ducks/etc) May2021! 5/5 stars
Love shopping at runnings, great friendly place
A really great farm store, ample products for outdoors to tools to guns to rv supplies
Visiting from out of town and this was a very nice hardware store.
Great visit today. Went in for one thing but left with something else. Bought 2 plastic Adirondackchairs for 19 bucks each. As I looked everywhere in town I can honestly say this was the cheapest price in town. Even wal mart was 20 a piece. Visited the summer green house and ladybwas very nice. Bought several flowers at again best price in town. Give them a try...never know what u might find at a great price! Cashier was very nice and quick as well!! I almost forgot, they do NOT have military discount and the cashier said they only have it once a year maybe. In a military base town and with other similar stores like Lowes offering a great every day military discount, the manager might want to reconsider. But overall visit was still great!! 👍👍 2 Thumbs up!!
I’ve stopped here quite often and had good service. Today was a bit different. I was looking for a cordless screwdriver that my dad wished for for Christmas. I could not find it so asked a worker. He snappily said: don’t carry those and don’t know where to find one. Guess I’ll keep looking.....
Nice staff, good selection, well laid out
Not going to Runnings with my fiance. We enjoyed the white selection of different things from gardening to shoes too close to Suites its your One Stop & Shop highly recommend
Good store a little high on stuff but good selection
Very big has a little bit of everything
Good variety, but some prices are high
I always find what Im looking for here
Just needed bird seed, in and out and n no time!
Just love Runnings. For such a huge store it is always clean and organized. They had several cashier lines to make sure you were checked out fast. The cashier Linda J was very nice and helpful. Several team members walked by me to ask if I needed help finding things we shop here a lot for our farm and ranch needs. You have everything. The bathrooms are very clean. I recommend shopping at this store
Ok store wasnt exactly what we were looking for..was trying to find khaki pants or brown pants and there wasnt any choices.
Good selection of most things you need on the farm
Very nice and very helpful
Great people and inventory. Always have what I want. Thanks.
Lisa and Carly in the outdoor garden and plants dept were very helpful and so kind. Lisa was very knowledgeable on items that were available and was able to help me find the fencing I needed. Awesome good people. Went later to get a cub cadet riding lawn mower and Jerry was super helpful with my purchase. He went out of his way to tell me all about the features and what he thinks of the mower. Very nice guy and knows his stuff. Thank you.
I love the variety of birds they have here. So many varieties of baby chicks that I usually have to order in large quantities online. Being able to pick a few of each is so much better! I also found pheasants, quail and partridge here. I cant wait for the latest additions to my flock to start laying eggs. Keep up the good work!
I purchased some shoes at Runnings in Rapid City and then I found a different pair I liked better and chose to return the pair I bought from Runnings. It has been over 30 days and I still have not received my refund. I continue to get the runaround from the managers, they say they’re going to call me back but they never do. They tell me it might take up to 30 days, we’ll it has been 30 days. It is extremely frustrating! I would not recommend shopping at Runnings if this is the way they are going to operate.
Very played back calm no high pressure sales and lots of tool knowledge I really enjoy shopping there.JGWJr.there
Didnt find what I wanted but is to be expected these days
Its a great general purpose farm / ranch store. Prices are competitive and the selection is pretty vast. Much better than competitive stores.
Very clean! Taylor in the gun dept was amazing! He was very friendly!! Great place to shop!!
I love to shop here awesome selection but I have to say the service is slipping a bit it used to be a LOT better. Lets work on that guys and you will get your five star rating back for sure!!
Went from Sturgis to Rapid City because the person on the phone at RV runnings said they had the decoy owl from the weekly ad.They had zero Owls from the weekly add,not happy.
I love coming to this store. Pretty much a one stop shopping experience with great product selection of top quality items. The store clerks are great and know their stuff. They definitely put some effort into making the customer happy.
We enjoy Runnings! Great prices and variety on snacks, fun old timey candy, nuts and mixes. Cheap spices for the kitchen was my funnest surprise. Competitive prices on bird seed, runs about the same as Bomgaars. Plenty of helpful and nice workers. No mask requirement (10/12/20)
Very helpful and friendly people
Better than Farm Fleet by a long shot
Clean, well stocked, organized, & full of helpful associates :)
Seems they have just about anything and everything here
Always great customer service.
I was pleasantly surprised during my first visit to Runnings. A wide range of products and clothing.
Runnings offers products that I want. variety of products good quality brands
Little bit of everything at fair prices and great staff.
They carry a wide selection of items. Hunting, ice fishing, ATV equipment, dog food, grass seed, toys, etc.
This retailer is easily visible and accessible from the streets it is located on. It is a very well organized clean store that is adequately staffed with pleasant helpful people. It is easy to find a department you are looking for by the overhead signage. This retailer offers a wide variety of quality merchandise at affordable prices. Personally I feel very fortunate to have such a great retailer in my city. I would rate this retailer a 10 on a 10 scale.
This store has everything including live baby chickens and geese.
Nice store, plenty of folks to help you find what you need
Great prices and friendly environment
How many Runnings employees does it take to ring up potting soil? Apparently 2, and 15 minutes worth of making other customers wait.Their veggie plants were all dry and dying too. Over all, not happy with my shopping experiences at this store.
Absolutely love this place! From western wear, tools, chainsaws, camouflage, guns and so much more, it is a great store to feed your needs.
Lots of choices, friendly and knowledgeable staff.... Love the old candies and pop!
Great place to find things,that no one else has.
Runnings has a good selection of items you cannot find at your typical hardware or work warehouse.
This place is a great store has just about everything you need.
I go there for a lot my yard needs. They also carry Tekton tools that are made in the USA. Customer service is pretty knowledgeable.
I love the variety of products that they offer. The only problem I have is the parking lot. Do you really need half of the parking spaces to be handicapped?
I love this store, lots to choose from, great selection of childrens toys and books. Great cowboy store too...boots, jeans, belts and jackets.
Great selection of everything and I have always found someone to help
I like Runnings. Wide variety of good quality items.They also have a great selection of candies and soft drinks.I find the staff helpful and willing to find whatever you need.
This is one of my favorite places and the staff are ALWAYS so nice and helpful.
Came to browse, ended up with .22lr ammo, mini propane bottles (great pricing here), and a pelican case for my pistol.
I love Runnings, its a great store with really helpful staff. They carry a huge assortment of items, from farming to firearms, and they have chicks (baby chickens). The prices are some of the best in the area.
What a joke. I mean, maybe had I been in-store and not called in, I might have had my answer in a timely manner. But instead I hung out on hold for 10 minutes...not driving in from Sturgis if they don’t even know the items they carry.
Great place to shop
Prices have gotten higher and limited items.
Something for everyone here. We especially like the old fashioned candy selection.
Very friendly and helpful staff. Reason not for a 5 star... Overpriced products!! But they have quite a selection of goods. Overall definitely recommend!!
The store is very nice and stocked well. Employees and customer service is another story. Not horrible but not caring. Walking across your path, while not greeting you. Talking with other employees making you wait until they are done visiting etc. Will go back but not because of employees. Sorry
Employees were knowledgeable and helpful
Great selections, had what we needed
Great place to shop for nutrisource dog food the best and good for your
Great store for hardware and tools, has about anything I could need and Im happy with the prices.
What a great place to get cool soft drinks and guns.
Huge store and decent prices. Enjoyed our visit.
I go for cracked corn 🌽 but the process are higher than others
Pet supplies are plentiful here.
We used to love Runnings. Until we wanted to return some boots that were supposed to be for work in the North Dakota cold. My hubbys feet froze. The wouldnt take them back because they had been worn once. HOW ELSE ARE YOU SUPPOSED TO KNOW THEY DONT WORK !!
Farm and Ranch store with camping gear, pet supplies, firearms, etc. Friendly staff, fair prices.
Nice store. Fast unloading
First place Ive seen and bought seeds for herbs. Always good folks to extend kindness while checking out at their assigned station. I live across town but knew Id find a pair of ski gloves to keep my hands warm while shoveling the driveway drifts. Even this late in the season! Great place to shop. I think they have everything! A.S.
Runnings is such a great store filled with helpful and knowledgeable people! The variety of goods is unbeatable. I am always impressed with what they have. When I have had trouble finding a very specific item, they are ready and willing to find and order it for me. Their prices are competitive with everyone in the area and most of the time match or beat the internet. I shop here regularly and will continue.
When the Rapid City Runnings used to be in its old building, I did not care for it and rarely went there. Now in the old Sams Club building, this is my go-to store for almost everything. Actually a pretty good tool selection (tons of DeWalt and Milwaukee if you are a yellow or red user) including hand tools. Tons of pet stuff and even a good liquor store! When I can get a blade for the tractor and a Guinness on the same check it is a good day. Friendly and helpful to boot!
Nice place. Prices somewhat higher than some other places. But they have items and brands you cant find in other big stores..
Very poor inventory.You cant sell something if you dont have it on the shelf.However, the salesperson was extremely helpful and courteous.When he couldnt help me I went to Menards and they were completely stocked. I was in and out of there in about 10 minutes.
Very helpful
Price of ammo was better. I paid 12.95 at fair Fair Deal. I had to get some 380 ammo cause pawnshop was out and noticed they sell there 9mm $2 dollars cheaper.
Friendly, very helpful, reasonably priced. We always enjoy shopping here. Before we leave, we aways go by their specialty soda aisle and pick something out to try or retry.
I enjoy Runnings overall. It is one of my favorite stores. However, when trying on some clothing today, I noticed that a camera faces into the top of the womens dressing room. Even if its not a functioning camera, I felt weird and exposed. I mentioned it to the cashier. First she didnt believe me. Then I showed her a photo. Then she said she was sure it wasnt real. Then she finally said she would let someone know. Hopefully thats the case. Even if it is not real it is alarming to see while youre mostly undressed in the womens dressing room. I cannot believe no one has ever mentioned this before. I will not be trying on clothing at Runnings again until this is resolved.Update: I received a call from loss prevention representative. He assured me the camera would be moved immediately. He also said it points forward and does not catch most of the dressing room area. He was friendly and understood my concern.
Prices arent the greatest. Last time I went was a 20 % off sale, heard the ad clearly on the radio at least 5 times, get their and it was only on clothes and shoes. They were also having a ladies nite out, which was nice but I wasnt going to stand in line forever no discount.
A good store. A little pricey for some items but quality brands.
Very helpful employees.
Employees are nice, selection is good, stock on what I needed was rather low. Ended up having to go to ACE to get the last two parts to finish my order.