Thank you so much for helping my dad and fixing his lawn mower! We struggled with finding help but Beverly and Charlie were able to assist him and got his lawn mower working like new! Thanks for taking care of my dad! Highly recommend Nouveau for repair work that you need!

Do not under any circumstances bring your equipment to Nouveau Packaging. I had spoken to Beverly on the phone about service to my Husqvarna lawn mower that was under warranty. I explained I would need the mower delivered after service and she agreed. She told me I needed to bring the original proof of purchase and warranty information with me. When I showed up with the info she asked for, she started complaining about taking on the warranty work and whether they should even take the job (2 days after our phone call.) Her husband told her hed take it. They did however complete the repair faster than their original time table, which I was happy with. But when Beverly called to tell me the service was finished, she complained about how much time and money they lost doing the work for me. When I reminded her the mower needed to be delivered, she said she had another customer on the line and had to hang up abruptly. When I spoke to her the next day, she said that the person who does deliveries is on vacation so I needed to figure out how to come pick up the mower and then again abruptly hung up. When I called back to express my disappointment about how this transaction had occurred, she got defensive and said it was my fault I was not informed enough to have purchased my mower from a better dealer. She continuously spoke over me for 8 minutes until she finally said the conversation was over and that she had a customer she had to go help. I still have no idea whether my mower will be able to be delivered.

Great customer experience received at Nouveau Packaging & Power. My small generator recently stopped working and required service. Beverly and Charlie repaired the unit and it was back up and running in less than a week. I also received helpful instructions regarding fuel, maintenance, and general care.

Drove up from rhode island to take advantage of a deal they had on redmax back pack blowers. Awesome experience Beverly and Charlie are both extremely nice and helpful. They had lots of other good deals on the best brands of outdoor equipment. It was worth the trip I highly recommend them.

They carry a great line of products and are very friendly people.

Very helpful and polite

Had the part i needed, were very freindly

Best ever great people bought snow thrower there, have lots outside toys. Go there prices same as home repair stores

Worst people to do business with. Husband and wife owners, both rude, ignorant, no customer service. Will never do business with them again. Horrible experience with them.