Don’t normally do reviews and don’t participate in social media much but have give HYR a big thumbs up! I have been looking for a hard to find Honda all year. Came in earlier this year and felt comfortable with a price given and put a small deposit down.Would reach out couple of times for status and was kept informed by HYR on delivery status. I would inquire to other dealers and ask for quotes and given ridiculous high quotes. Not HYR. Once the unit arrived they honored the agreed priced, they did not BS me and tell me unit wasn’t arriving so they can sell it for a lot more. This guys were honest and I’m glad they do business the right way. Thank you HYR.
Just recently bought a yxz 1000r and I couldnt be happier with this dealership. I told them what price I was looking to pay per month and they got me exactly to where I wanted to be. They also delivered it for me which I thought was really cool of them. thanks guys definitely sending business your way
These guys are in it for long term relationships.I bought a new dirt bike from them a couple years ago and hadnt really thought about them until recently when I started looking for a new bike for my grandson. I checked around on pricing and with todays demand for anything off-road, dealer mark up was beyond crazy, except here. Kinda more typical otd pricing.I left them a deposit for my grandsons bike and a week later left another deposit on another new bike for myself.Everyone in this dealer is top notch. As long as my wife forces me to live in this state, I will only buy bikes from them.
Love this place. Been going here for years. Sales, service, or parts....they have never done me wrong. Friendly staff who know me by name. Always willing to take a minute to say hi even when they are on a break. BIG shout out to Sean in service.
One of my favorite places to go. Very knowledgable parts people. Extremely friendly and quite a good looking sales staff.
As a first time motorcycle buyer and brand new rider, HYR Motorsports & Indian Motorcycle in Redlands CA made everything so easy. From finding the right bike, at a great price, to choosing gear, and even introducing me to their service department.My salesman Robert Forbes is an absolute star, anyone looking for a bike has to got to go see him! Everyone was congratulatory, and just so excited to see me get out on the road!Youve got to see these guys, truly incredible!******UPDATE******I bought a second bike, a new Honda CB500F! The red one!Again, a very enjoyable experience. Robert Forbes was my Salesperson again, he answered all of my questions, had great knowledge of the bike, and eased the worries I had on my 2018 trade value.They made me such a good deal, that I actually had equity in my trade in! Another great experience, and an even greater bike!
Robert was awesome. Helped with all my concerns and questions.
Very professional staff walked in and was immediately greeted by a staff member, they make you feel very comfortable and arent forcing you to buy something I ended up leaving with 2 atvs
Every one was extremely professional. An i appreciated that
This honda dealership was amazing! The staff was very nice and knowledgeable! We had a great experience with them! Would definitely recommend! Thank you again HYR!
Great customer service beginning to end knowledge was key. !!!
Nice place. Beautiful atmosphere and great staff. Parking is a bit tricky but after you get the hang of it you feel more comfortable. I think a smart thing for them to do would be to post a very detailed map of parking options on their web page.
Owners take pride in their dealership to make sure that those that visit have a great experience. Sales staff are not pushy, knowledgeable parts staff and great service staff. We have been dealing with them for the past 20 years and no other dealership we have gone to comes close.
Best bike buying experience ever! We live a couple hours away. Skylar gave us a great price for a 2021 YZ85 over the phone. Took a deposit for the bike so we didnt have to worry about the bike being sold as they are hard to find and helped us surprise our son with his new bike when we got there! Will only be buying our bikes from HYR moving forward even though there are many closer dealerships. Thanks for everything!
I stopped by to simply ask some questions regarding my Scout Bobber that I recently purchased from a private party. I was promptly greeted with a warm welcome from Robert within 15 seconds of entering this fine establishment.After answering most of my basic questions Robert personally introduced me to Nich the “The Doc”. Again I was blown away with the knowledge he provided for the performance upgrade questions that I had. After looking for some swag I came back & Austin was able to help me with some Accesories I ended up purchasing prior to my departure.Folks if you’re near or simply looking for a chill & relaxed place for your motorcycle needs don’t hesitate to give these people a try.
In 20 or 40 years I have never had an experience like this while investing in small equipment. Six stars.
Being in customer service for over 13 years professionally, I truly feel it is important to recognize excellent customer service when you receive it. Although I have not at the moment purchased a bike from them I would like to recognize Skyler McConahy. On my journey to purchase my first brand new Husky, Skyler took time out of many of his days to answer any questions I had. Not once did I ever feel like I was being pressured into a purchase. I was always greeted with a smile and a social distance handshake. lol If you are looking to purchase a new dirt bike, street bike or just need some parts I highly recommend HYR of Redlands. You can tell HYR understands the importance of customer service and works hard to make you feel important. You wont be disappointed.
My boyfriend went in yesterday to buy his first motorcycle.GREAT STAFF !! We’re extremely satisfied w customer service . Greg showed us around & filled us in on literally everything we had to know . Robert & Hank helped us with the financial things. Overall would and will recommend friends and peeps that wanna buy a bike to go to Yamaha Redlands !:-) thank you guys !
Another bike purchase from here and another solid easy sale. Robert Greg and Tony are all great to work with and a big thank you for getting me in and out in an hour so I could ride my new bike! The whole team here goes to bat for you and just when I thought a deal couldn’t be made they called me and made it work then they found some parts I needed and called me back for those! Thank you guys. Stay local buy local or come from far to Redlands Indian Honda Yamaha Husky
So glad I decided to come here to purchase a quad. The process was exceptional and hassle free.Mike was very helpful, had plenty knowledge regarding the quad we were interested in. We purchased this quad as a late Father’s Day present. Will be returning to purchase my own quad!
Great store, awesome sales staff.
These guys ROCK! I have been stopping by for several months looking and dreaming of someday owning my own Indian Roadmaster. Robert would show me the features of the bike each time. Sometimes they would be barbecuing some burgers or tacos and I came for that. Test rode a few bikes too but never bought anything until one day I just stopped by and found the bike of my dreams. Roadmaster Classic. Bought it on the spot. All the people in this location are great.
Skyler and hank really helped me out. Good people. Awesome place nice bike selection would recommend to anybody
I went here to check out some prices on equipment I need after purchasing a new mc. The young man in the parts dept was quite helpful. He showed me a couple of different options. One of which I certainly will be following up on. Overall my first visit to this location was positive. I believe that you will be happy with the way that you are treated here. Good customer service.
Great Store Friendly people working there they have a lot in stock I go a lot for their motorcycle rides they have real good rides a lot of people go on the rides very safe and fun group
Great place service is really good and Greg the sales man is always greeting you with a smile and hes a good guy to buy a bike from easy if u want it go for it if not hes ok with that too.....
A great dealership. The staff there are very friendly and are not pushy at all. Hope to buy my next motorcycle from them.
The Best motorcycle dealership, service, and parts Ive ever been to. THANK YOU
Incredibly helpful. They go a Step Beyond to take care of you
I was super impressed with the service I received.as soon as I walked in someone was there to help. As a woman in a motorcycle store I was welcomed and I didnt feel like I got taken advantage of. Way to go HYR
They are friendly and helpful here, but can be understaffed. You might have to wait a while. After the wait, they are great.My experience is also that a lot is not stocked, so youll also have to wait for your parts, which is fine for a smaller shop.
I bought a new Yamaha R1 after 500 miles I was leaking oil out of the counter shaft seal behind the sprocket you can only guess how this made me feel. I called 4 dealerships in the Yamaha program every dealership gave me a different answer on the repair process. Some said they were going to have to pull the engine and Crack the Case others simply told me that I would have to drop off the bike before they could tell me what the repair process was. Because of the bad customer experience reviews I read on each one of these dealerships I was uncomfortable choosing one in my local area. I simply needed a straight answer. Yamaha corporate was unwilling to tell me what the repair process was so I decided to call HYR in Redlands and got the opportunity to speak with Zack in service. Zack went above and beyond in identifying the repair process, making sure they have the part on hand and scheduling an appointment for me so it could be done while I wait. His customer service and assurances put me at ease after 4 days of frustration. I am grateful for his concern and I am glad that I have found them. I will be taking my bike to them Saturday morning to get the repairs done. I look forward to meeting the team and seeing how this experience plays out, so far it has been great. They have showed concern for my situation, understanding for my needs and gave me all the information I needed to make my decision. I look forward to meeting Zack and his team in person. Thank you Zack
From the moment we walked in last December, we have had a great experience. Alex is awesome. Knowledgeable, professional and low key, which I like. I was initially considering a pre-owned sport touring bike, but JR gave us a deal we couldnt refuse on a brand new 2015 FJR1300ES. Between the two of them, our buying experience was so easy! Even though we had a couple of trades that were still titled out of state, they made it work for us.Since then Ive had my bike in for its first service. As expected, the service department is TOP NOTCH. My quote was right on, and everything was done on time. In addition, we stopped by to get a jacket and a couple of helmets and noticed the lock on one of the trunks had come apart. They took it in and fixed it on the spot - and didnt charge me a thing.And the parts department is no exception. Its refreshing to talk to people who know their products! We bought boots, 2 helmets, a jacket and a windscreen.Needless to say, but I will anyway, when we are in the market for bikes or accessories, and even when were not...we go to HYR. Thanks guys! I think my wife needs a bike...
...these were the only guys that would take me out for a test ride on the Indian Scout Bobber; I just recently picked up my M1 endorsement but Greg Jeffreys was awesome and make the entire experience very rewarding
Great customer service
I just wanted to give a fantastic shout out to the service department at HYR Yamaha in Redlands their service manager Wes and the service writer Shawn did such a fantastic professional job along with their great mechanics and took care of my 2013 VICTORY highball and got me back on the road again I’ll definitely be coming back
Just bought myself a brand new R3 yesterday from HYR, All of the staff were friendly, informative,and helpful in this purchase. My salesman Mike was attentive and understanding that I had a goal and did not give the usual run around, Ben was quick and pushed this deal through for me even after hours, and Hank made the finance process quick and painless. 10/10 would recommend, and buy from HYR again!!
This is the place to go if youre looking for a sweet deal and an overall great shopping experience! Huge shout out to Skylar and victor for selling me on a 18 Husqvarna TE 300 the best bike Ive ever owned, Ben and Greg the gentleman that made the deal happen gave me an awesome deal and went above and beyond to earnmy business! The guys in parts Nick and Andy hooked it up and were very knowledgeable on their products. The gentleman in service were very thorough on the break in process on my new bike and ran me through all the new features and gave great advice. This store has got it down, the in and out process was flawless! Ill be coming back to HYR for life.
I called HYR Redlands some months ago to get a quote on a job and they told me they would be able to bleed the front disk brake and add fluid on my plated 2008 200cc Chinese enduro for $120. I called recently to set up the appointment and he had to speak to his service manager - they told me that didn’t want to deal with It and told me I should take it to a “scooter store in Riverside” without giving me an actual referral. The bike is sentimental at this point and I just wanted the job done right. I have enough saved to buy an Indian but I won’t be buying it from HYR Redlands. This was not the level of premium service I had expected and HYR has a reputation for. I’ll give them another chance with small quick stuff, that’s about it. I told Quaid what happened and they said to bring it on by.
Great Customer service. Took my bike in for 5000 mile service. The experience was exceptional. The personnel were friendly. The store is well supplied. The waiting area was very nice. And the service was completed in the time that they told me.
Best Service dept Ive been to in awhile definently going back again quoted me 350 cost me 250.
Bought my first bike from here (Indian Scout Bobber). Besides oil change, I go to their maintenance department for everything else. They have aggressive tire prices, helpful service, and a beautiful lobby to look at the bikes I dont need while waiting for my tires to get out on. I usually go to Kevin for all my maintenance inquiries. He even drove an hour away just to get brake pads that they had out of stock and dealt with Indians warranty department to get my speedometer fixed. They also have a very helpful parts desk and a beautiful showroom floor. Never left here unsatisfied.
They are awesome!! it feels just like visiting family, The Manager is super cool and honest. Wes from the service department and his team are like a Mad Scientist lab. The parts team are always there to hook you up but it all starts from the friendly sale staff, Robert and others are awesome. Love that they have the Indian brand, would live to see more unique brands like Norton, Ural etc.
First time buying a bike but I had a great experience here. Rarely do I take time to leave reviews unless I really feel the experience was worth it. Staff was friendly and fun to be around. Never did I feel like I was being pressured to buy. I came and visited multiple times before I decided to make a purchase. Options and pricing were good. I loved working with the whole staff but shout out to David who sold me my bike, great guy and awesome to work with most of all if your a first time buyer.
When they say mom and pop, you envision a cordial treatment and honest customer service. After speaking with their staff and coming to good deal terms, then it becomes apparent they care about the customer. Many of us come jaded from past experiences but they work hard to show why they should be your place to shop. Piece of mind means something here. Youll understand what and how good mom and pop customer service.
I was on a distance ride and need a service for my Wing. I sent an email, they called me back and we set up a time that I could bring the bike in.EVERYTHING worked perfectly.The team was excellent to work with, customer focused, professional, and just plain NICE!Thanks guys!MJO
Great family business, Skyler knows his product. Lowest set up fees compared to anyone else. I will return and buy from them again
Awesome people work there, kind curtious and very very helpful.
Mike took good care of is
The staff and owners are extremely helpful, they make deals make easy to out on new bike.
Went, saw, bought.
Great experience all around. Bought hubby a Grom for his birthday today. They were fast and efficient. Guess service top notch. We will be back! Will refer to everyone for sure!
Danny from service more than helpful over the phone. Legit 🚤
Very friendly group. Went for the demo ride on the 2019 Honda Goldwing. They let me take out both the manual and the automatic. Great ride. Dealership is not too big but they have a good selection of both new and used bikes.
This is a motorcycle dealer and service company. Everyone working here are riders. They have always been straight forward and fair with me. I go past several other dealers and service companies on my way to this place because of the positive way they treat me. They dont know me. Im just another customer but they do what they can to treat me right.
These guys are great. I had a slow leak on my Goldwing rear tire thanks to a nail I picked up. They were busy but were able to fit me in which was great as my bike is my main form of transportation. Price on the tire was really good too. Big shout out to Wes and the service team for helping me out. Salespeople are very knowledgeable and friendly too. I live in Riverside but I will take my bike to HYR for service from now on
I love the contrast between the old time warehouse feel and the long rows of sexy new bikes! How often do you get to shop for gear while walking on vintage hard wood floors? The staff is incredibly friendly and even offer you an ice cold bottle of water from one of the coolers by the parts desk. Plus the mechanics downstairs are very professional and well trained even though half of them look like they could moonlight as MMA fighters!
If your looking for a bike or quad, go see these guys they will take great care of you!!!
Beware of this company. They did a poor job and will not return my calls or emails regarding there poor work. I just want them to make it right, sounds simple enough but are not interested in taking care of their customers. Only interested in getting paid.
Got our brand new dirt bike from here! Financing was super easy, without any funny business. Everything was clear and laid out. Fantastic place! I will defiantly be buying from there again :)
Got my R3 here a while back. Just now writing my review. The staff here is really friendly and professional. They worked with my hectic schedule to get my bike. Thank you for being awesome.
Dont let their size fool you. For a small local shop they have tackled some of the biggest tasks.Ive been doing business with HYR for about 2 years now.Purchased 2 bikes and have trusted them with almost 20k in maintenance. Never have I ever been disappointed.The staff is extremely knowledgeable and friendly. The maintenance depart even as close as we are are extremely professional.They do a great job at taking care of your needs. If they cant they are humble enough to refer you to whom can.I recommend to anyone to check them out. You will not be disappointed.
Great place! Staff is great! Way better than any motorcycle shop around!! Store cares and staff wants to help. By far the best service in the I.E.
Great service, awesome people, overall the best place I have ever taken my motorcycle to get work done on! Prices are great and they always give an overview of your motorcycle before handing you the keys just to let you know if anything might need replacement soon! If you get the chance speak to kevin or sean down in service, great guys!
Bought two scooters from Honda Yamaha of Redlands and I gotta say, compared to other local dealers, they are much better. The first time buying I was so nervous to take it home and the OWNER actually threw the scooter on the bed of his truck and delivered it there and then. How awesome is that.
I went in to pick up some parts that I ordered and saw that they were having an Indian motorcycle test ride day. I talked to Ben about the Indians and he was very friendly and knowledgeable about them. Every time I go in there, the salesmen and parts guys are very friendly. You can definitely tell this is a place to bring your family to buy a motorcycle. If you’re in the market for a new Yamaha, Honda, Husquavarna, or Indian motorcycle, I strongly suggest you skip the hassle and pressure from the salesmen at the bigger dealers and go to HRY.
If youre looking to get a street bike tire the other bigger guys in San Bernardino tried to sell me a $300 tire that I didnt want and kept telling me how the tire that I had asked for wouldnt work very well for me and I wouldnt be happy here they said if u want it we will get it for u and half the price for Mount and balance Ill never go anywhere else. I should probably add that I absolutely love the tire that the big guy in San Bernardino told me I wouldnt like thank U Redlands Honda Yamaha you guys are the greatest
Small shop but has always done great by me. I have 3 bikes that get regular maintenance done here, wont take them anywhere else. Prices on tires are unbeatable and they always offer a military discount. They also have appointments on Saturdays and have never been late on delivery.
Wonderful place for a new or used bike. They offer rides monthly - just ask at to be added to the list. Friendly & knowledgeable parts and accessories. Reliable repairs.
Small shop with huge customer service. Just purchased our first side-by-side, a Honda Pioneer, and they made it painless. We stopped by other huge warehouse type motorsport places, but no where was as nice or friendly. Well worth the drive from Sage. It was also nice to not get overcharged.
Service department is great a good bunch of people work there. The are fair and honest. I recommend the shop to anybody in need of motorcycle repair or service
Had my GSXR track bike valve adjustment done here. Very professional and even went to the trouble of showing me the specs on the adjustment they had done. Clean shop. Very important!
Very friendly and knowledgeable staff. Thank you for the hospitality yesterday. I will be returning here for future purchases.
Caleb was great! He was very knowledgeable and shared so much about all of the bikes in the store! Very personable guy!
Everyone working at HYR is friendly and helpful. I really appreciate all the effort put into customer relationships here. Stand outs are Alex in sales, Nick and Jacob in parts, and Kevin in service.
Very nice, knowledgeable sales staff. Salesman Skyler super nice guy, very helpful. I will buy a bike from him when ready.
Very quick shipping on parts, better than chaparrals service
I went in looking for a dirtbike, Dave cane and helped me and did a great job, we sat down and talked about getting preapproved for the bike, I’m 18 and new to all this. He talked to me gave me life tips on how to improve my credit, suggestion great things to make me more successful later in life with my credit, he was great! Great service all around love that place and thankful for him taking time out of his day to help me out and give me life tips and talk to me!
I just bought my second motorcycle from here. They did very good both times. I was hesitant about bringing in my trade because I expected to take a huge loss. I got a great value for my trade and I was able to avoid the whole private party sale experience. Every employee is professional and friendly from sales, parts, accessories, to service. The only experience I have with their service is when they prepped my new bike for the road.
Great selection of products. Parts and service for even small items like my Roto tiller.
Awesome people and super friendly, not pushy sales teams and honestly a really chill dealer
I had a little issue with these guys. When they found out I wasn’t happy, They reached out and made the effort to make it right. Seems like a good, caring staff.
You got to love hyr a smaller motorcycle business that gets to know you personally instead of a number great staff willing to help nice showroom floor
Went in today just to look and a bike and new helmet. The staff was fantastic!!! Skyler helped me look at the new Indian scout bobber, I told him I was doing my homework on the bike. He was more than helpful on everything I asked. I will be coming in soon to get this bike from him. He always introduced me to Marco in the parts department. He was super helpful. We went over new helmets and all the options I had in my size. Its been a long time since I needed a helmet and bike. I told him act like Im brand new to this and it was a great experience. Great to have not pushy salesman and very knowledgable in there fields. I cant wait to go back and get this bike and new gear.
Great people, great service !
Have to call alot to get services department
I have had my bike serviced here and they did an awesome job. My girl got me gloves pants and boots here and there were a couple issues so I took some stuff back and guess what these guys did?... Replaced everything, helped me pick out better stuff and were totally helpful from start to finish. They really spoke highly of the Tourmaster Boots I bought and I have had them for about a month. I was involved in an accident last week and the only thing that saved my foot from being totally crushed and maybe ripped off were the boots that they suggested. Thank you guys so much!!!