Unfortunately until recently I would have given these guys a 5 star review. We trusted them with multiple home stereo installs and we’re very happy with their work. But when we recently went back for a car stereo install, I’ve been forced to change my mind.First, they accidentally sold the stereo that they initially sold us, leaving behind the only option that the manager told me, “I wouldn’t install in my car,” but only AFTER it had been installed. OR they could install a significantly more expensive stereo that didn’t have the things that we needed. And then the first time we used it, it broke and wouldn’t navigate without a hard restart of the whole system. The backup camera that was installed also failed the first time it was used. They installed 2 different systems, each time promising that the system would check off all the things that we told them that we needed, and none actually came close to what we needed at all, despite their guarantees. They told us that they replaced all the speakers, only to find that 2 hadn’t even been touched. And then when they called to say that the vehicle was ready, I arrived with the door panel and uninstalled and the window detached, with a significant amount work that still needed to be done. The speaker still doesn’t work, the stereo is brand new but unreliable, and when probed about their confidence in the system they cussed at me and treated me like a child.They don’t seem to be familiar with their products, they aren’t able to follow through with standard customer requests, and we have no confidence that the work done is reliable, quality, or functional.

Can’t recommend them enough, I had a head unit installed by them. The head unit was defective out of the box, they had me come in, replaced the head unit, added a back up camera, AND wired up the subwoofer I had sitting in the back of my car for me! Great guys. Always making it right with the customer!

These guys don’t know what they are doing and if they damage something they blame it on you and the only way they will take responsibility is if you have photo proof or receipts and time stamps for issues… DO NOT USE THESE GUYS THEY WILL DAMAGE YOUR VEHICLE AND BLAME IT ON YOU. Don’t waste your money with In Tune.

The technicians, workers, whatever are definitely not qualified or competent. They screwed up a job of mine and when the guy in charge tried to find out who did what they just pointed fingers at one another. They eliminated a switch without being told to do so but Im not about to let them touch my rig again to replace it.

I had speakers installed in my daughters mustang. I also had subs and stereo installed in my mustang. Brandon installed my stereo in 8 min. I was amazed at the knowledge and service these guys have. Great job guys even cheaper than quoted who could ask for a better place and prices are amazing. Brandon was very helpful and a grate guy I appreciate everything hes done. I wouldnt go anywhere else. I will definitely recommend to anyone. Thanks again.

The guy working there was very nice and helpful over the phone!

Branden and cam and Josh all are super nice and helpful plus all the rest of the techs and help...11/10 recommend this place

Quick installation and they even did it for less than the quoted price. What more could one ask for? Well done!

Cam got me in and out quickly easy fix and had no problem figuring it out quickly with a pleasant customer experience thanks a lot guys!

Love these guys. The best in the business.

Had a Kenwood stereo installed. They did a great job installing it. Highly recommend checking them out.

Great service and very knowledgeable. Highly recommend.

Jason at In tune has been the ONLY shop I will go to for my electronic/technical purchases. I have been a customer of his since he first started his business. Trustworthy and thorough. Something we dont see these days.... I recommend in-tune for all your service and installation needs.

Them guys sure know what the hell they are doing. I will be doing more business with them and will recommend them 👌

We bought a car stereo system a couple of years ago here and I recently needed help with it. They were friendly and very helpful, got me going again in no time, and were wearing their masks. System is working great and we are happy customers!

Great shop and. Fair prices. Had an in dash navigation unit installed in F150. Very happy with it. Thanks

Knowledgeable and helpful, great place to do business with.

Always get great service from the guys there.

These guys are absolutely awesome!!! Not only do they have the knowledge of everything to do with audio and video but they back it up with quality customer service, unlike those other guys, they actually take the time to talk with you and explain things in a way that you can understand!! Their prices are the best around and you can be assured that whatever you have these guys work on, it will be done with professionalism and quality. Their wide variety of services is amazing, from car audio to boats and even your house or shop, these guys do it all and guaranteed it will be done right!! Huge thank you to jason, cam and jose!!

Visited this shop in Redmond to get a quote for replacing an in-dash radio system. Was shocked that in the small enclosed shop, that none of the employees were wearing masks. While indoors, customers on the other hand were all wearing masks. We will not do business with a store that does not follow state mandates and does not respect their customers enough to protect them.

Outstanding experience getting a new head unit for my Toyota. Cameron guided me to a good choice without any pressure. And Dow found a way to use my current backup camera saving me over $170. Great guys. Highly recommend In Tune.

I waited a month to afford me time to reflect on how badly In Tune ripped me off! I will never recommend them 😥 I brought my RV in to have them resolve an issue watching movies on LR TV via my BR TV dvd/bluray player. Cameron + a novice tech worked on my rig. Cameron charged $175 (he said 1 1/2 hours labor.). first of all I was on premise 1 hr 20 min, second he was either in the shop or on the phone 50% of that time! W/O going in to detail suffice it to say after they worked on my issue I had to call Winegard to reconfigure my TVs to watch DirecTV. I called In Tune 1st and was essentially told oh well😨

Audio equipment and staff are excellent

They did an excellent job and when we encountered a speed bump along the way they took care of me and went above and beyond. Definitely plan to bring my car to them for future installations. Highly recommend these guys =)

Wasnt here to buy stereo equipment. But I was here for other legally obligated subscribed services in my vehicle. Staff is very easy-going and not judgemental.

These guys do a great job. I bring all of my cars to them for anything from lightning on my truck to remote starters to stereo systems. They have installed 3 stereo systems for me and will be doing another one soon. Thanks to the whole crew for doing a great job on my trucks.

Jason and George are great people very knowledgeable in what they do. Ive been coming to Intune for approx 8 years or more. I recommend them to anyone in the market for sound equipment. Jason is an absolute wizard with electrical. Above all these guys are down home good ole boys that treat people right.Bill Billings

The guys who work here are very helpful. They are considerate of your time and try to get you out the door in a timely manner. They will answer any questions you have about the products they sell.

Best deal,best service & best quality in sound at a great price!! Best customer service! Go see George,he will give you a great deal!!

Sent a few cars over now from Epic Automotive and no issues whatsoeverThanks so much for the Help

Very professional and great people!!

Dont waste your time or money anywhere else! These guys are the best and undeniably honest

Great service and very knowledgeable about installations. Highly recommend them!!

Love the speakers Im going to be getting Installed and for an awesome price cant beat it

All the stuff you need for car and home audio. Legions above factory audio.

These guys are fantastic! TV Mounting, hookup of speakers and all TV functions. Corrected problems from a previous installation left undone. Can’t say enough good things about them.

Awesome guys, great customer service. These guys know their stuff. Wont take my cars anywhere else.

SO FAR i’ve had them install 4 separate sound systems in 4 different vehicles, & they’re so awesome at what they do! The staff is also very attentive & courteous, & willing to work with yuh. Fast installs, very communitive & they really do go the extra mile in helping you! They’re now the only place I’ll go for any sound system inquiries/installation/question. Highly recommended to anyone who’s looking into any sort of speaker/sound installation or even just asking a quick question! Thanks InTune!-Brandon

I went in to upgrade the JBL premium audio system in my 2019 Tundra. Nothing premium about it! Replaced amp and all stock speakers with JL audio C2 speakers in front and rear, Kenwood 901-5 amplifier and JL FIX-86. System sounds AWESOME!! Had to go back once to do a little tweaking to lose (I mean really LOSE) those speakers in the dash. WAY TOO BRIGHT! Super friendly service. More than ready to tweak to my liking! Highly recommend!!

They install my viper remote starter on my manual toyota Tacoma it has been a little while in they did a good job thanks guys

Horrible. Walked into the store to talk about a stereo and alarm. Nobody in the store but me and a guy on the computer, probably the owner. Didnt greet me walking in and as I stood in the middle of the store with no other customers around, he didnt even acknowledge that I was there. So, I walked out the door. Not very in-tune.

Knowledgable staff and excellent customer service!!

Thank Bob, I had my iPad with me on my trip to Redmond; Id thought I knew where In-Tune was, but it was in the completely opposite direction! I laughed when I pulled up to the store - it was a LOT CLOSER to Hwy. 126, than Id visualized and very convenient to get in and out of, when coming from Sisters.Its a, Mom & Pop store, as the gentleman who helped me, told me (I think he was the owner) and the attention, care and humor with which he addressed each customer and their inquiries/needs was refreshing.The facility itself (I only saw the showroom, not the install bays) seemed relatively small, at first, but the longer I was there, the more efficient and well planned-out it seemed; probably one of the best car stereo stores Ive ever seen. (And I used to sell home and car stereo, too.) The speaker/stereo demo room looked fantastic!I only came in to order a new antenna and installation for my present auto, but Im seriously considering going back and looking into pricing an Alpine system; Ive had one before and it was awesome.The only caveat I might have, is that you might have to be patient; at the time I was in, there was only the owner at the front counter and he was on the phone, trying to help somebody whod gotten their framus cross-wired with their do-hickey, which was about to cause some sort of inter-dimensional, sonic ka-blabbitz! (Dont worry, he worked it out with the customer.)So, at the time I was there, the store couldve really used another body in the showroom (a live one, of course), to help, but once the gentleman was off the phone, he was quick, efficient and very pleasant and knowledgeable.I cant wait to go back!

Best and most honest stereo techs in central oregon

They were a huge help with a truck stereo problem I was having.

Great place and priced just right

👍

Thank you George for the great customer service

Top shelf service as always

Very capable. Highly recommend.

Awesome customer service.!!

Check them out!! Great service!

Fast service!

The only people that I trust for my car audio needs, ask for George.

Awesome people

George will fix you up!

They hook it up, then back it up!

George is a bumbling idiot.

Love it

Great job guys thanks!!!!!

Fair