BEWARE…. This grocery store is not up to the mark. Initially I was really excited to have a online delivery service for Indian groceries. But over time I realized this is a money focused rather than a customer focused store. I have got items that have expiry dates in the past. The worst part is, this store puts a sticker on top of the actual expiry date in the product.

Ive been shopping here for a few months now, and believe this is an excellent store for the following reasons:1. Free delivery on $35+. This can also be supplemented with restaurant food order from a few places they partner with, so having enough items to qualify for free delivery is never a problem. (The restaurant prepared food is refrigerated and arrives cold, to be reheated at home).2. Excellent quality of produce, especially when compared with my local grocery store (QFC). Vegetables are always fresh, unblemished, and keep well.3. Delivery is very quick - I often place an order and have it delivered within a couple of hours.4. Great prices on certain things, especially seasonal veggies. Given that quality is better and prices are lower than my local store, AND I dont need to lug groceries home because they deliver - shopping here is a no brainier!

Greet place for Indian grocery shopping. Produce is fresh. Delivery is almost the same day. Price is reasonable. Purchasing for months now and Will be continuing to purchase in future too.

Best online Indian store.Has the freshest of items, and super fast delivery.Have to sometimes improve on delivery accuracy but great team, excellent selection and service

Great selection, nice people

One of the reliable place to get almost fresh veggies. We have been placing orders for veggies here since lock down and are totally satisfied with quality.Would love if they could expand variety of items and brands to pick. Totally recommend for any who are looking for Indian veggies.Prices are competitive. Shouldnt notice much difference in prices when comparing with other stores

Great selection wonderful service. Have been using them for years now.

Ive used shoperies a few times. Its probably one of the few places that does delivery of seasonal fruits like Lychee, Jackfruit . No other grocery store does a free delivery for a minimal order amount. Their customer service is highly responsive and efficient in handling issues.

Have been ordering from this place for last 2 years on and off; we dont have a car and its not easy to drive to the eastside. The products are mostly good, but once in a while the consumables turned out to be rotten/stale. The customer service is extremely defensive to accept negative feedback. They start putting blame back on the customers and not ready to accept. They also ask for all sorts of proofs. We ordered some fruits that turned out to be rotten when we used them. I called the customer service and informed them; rather than apologizing, they are saying that we need to report this within 24 hours. How can you expect me to use all my grocery in 24 hours, cut every fruit and see how it is inside. really bad. Produce quality is bad.

They are very good, all groceries were good quality and correctly priced they deliver within a day or two so that’s a plus.

I think the products they sell is in general of better quality than the brick and mortar based Indian grocery stores selling online. e.g. We used to purchase Okra online from a brick and mortar grocery store in the Bellevue area and had a consistently bad experience with those.But it was pleasantly opposite with Shoperies. They even honored our return when we didnt like the wheat flour we purchased from them.I believe their business relies on a consistent good customer service, quality good products, and customer trust just like Amazon. As opposed to the traditional brick and mortar shops that rely on their location to bring in customers. In that case those folks dont have enough incentive to hold on to their customer trust and innovate when necessary.

Update: The customer care reached out to us and the order arrived in multiple parts a day later. Updated the review.We ordered from shoperies for the first time to save time during the covid situation. There were quite a few problems with the order and communication. I have listed down a few below and I am not even going to talk about how bad their App or online order website was.1. The order delivery status in the App showed the items would arrive same day. However the items didn’t arrive and there was no email or text order confirmation sent us with the estimated arrival. We had to email customer service and someone responded back that they lll arrive the next day. We are fine with a delay given pandemic situation, but however this should have been communicated to us properly with an order confirmation2. More than half of the items were missing in the order. The order status incorrectly showed a lot of items were packed and delivered however what arrived was only fresh vegetables. The remaining items arrived a day later in two separate deliveries and didn’t reflect in the app order status.3. We weren’t again sent a communication of the missing items or given a refund automatically. Here I am trying to contact the customer care through email and phone to get a response. The updated bill arrived few days laterOverall this had been a waste of our time as we could have gone to the store, for the time we spent in ordering and follow up. Would not recommend this service to anybody who wants to order online to save time like us.

Bad customer service. They dont accept issues raised 24hrs after delivery.They crush all items into 1 bag and stuff will be half spoiled already.

Amazingly helpful customer service. Good quality products at competitive prices always delivered on time. Highly Recommend it to anyone who wants to buy Indian groceries online.

The worst Indian groceries online shopping service I have ever come across. They have delivered only half of the items and now dont even bother to respond to the issue. They also have the horrible customer care service because after sending them several texts and emails they still dont pay attention to the matter. Never gonna buy from this website. And I also recommend everyone not to buy from this site. I wish I can give them Negative Star.

Worst grocery delivery service. Couple of major issues, some items are missing from delivery and some of the substitution what we got are totally off and useless. This is definitely my last order. Taking advantage in time of Covid with terrible service and over charges/wrong charges.

We have been using Shoperies for years now, they are incredibly prompt, timely and have excellent service. Their customer service is amazing and they will even stock things you specifically request. Currently during the virus shutdown, we have used Shoperies even more to get our groceries and their crowd management during this chaotic period was outstanding. Overall we are very pleased with this service and would highly recommend!

Very rude driver. He had trouble finding my parents apartment and called to tell them he was just going to put the package somewhere and they should find it on their own. The place is not hard to find but he was on such a rush. Also one item was missing and another was incorrect. Never going to order from them again.

Good place for indian grocery.

Excellent selection of fresh veggies when they are available in the site.Easy shopping experience when everything is available. We have been using the website for over 3 years now and using there service for weekly Indian groceries has become a breeze.

Half of my items are missing and they refuse to refund me on these items. Irresponsible and lame excuses to get my money without providing the Merchandise. They’re simply dishonest and terrible at their job.

I like how they sms me after they miss my call as follow-up. I understand that they are a small business so dont have fully staffed delivery or customer service, which is ok. Their competitive prices and variety makes me a happy customer. Hope they lower the delivery minimum for Seattle area, $50 is bit too high (without extra charge). If its $35, I would be ordering very often.

The delivery guys are rude and always leave grocery outside the apartment. Everybody else atleast tries to deliver it to the gate but these guys just dont care about service. Never going to order again.

Theres no point in sharing phone number if they decide never to lift the call. Online delivery system can be improved, when I say improved not a little but by a lot.

They do have a good selection of Indian Snack, vegies and food but their delivery system is very poor and immature right now. They usually deliver on day to day basis but no exact timing of the day, also the driver could call you any time of the day but if you call them back, they could use foul words or just reject your call. Its basically like craigslist service currently and I hope they improve their delivery service in future.

Worst customer care service experience. They dont respond to emails and queries.

I remember they use to do good deliveries but nowadays I had very bad experience in terms of ordering groceries. Most of the groceries are ruined off. please avoid groceries ordering from them.

The quality of the produce that got delivered is terrible. The customer care is not responsive and doesn’t answer your calls or do timely resolution of your concerns on email.

Its does take only online orders....staff is very helpful...

I Really appreciate the way they acknowledge the customers situation. It happened me to place an order by mistakenly to my old address on moving out day, but they agreed to ask driver to pick up groceries from old address and reroute the delivery to new adress in redmond, on a last minute spin around.I dont see such responce from the other indian or asian stores.

Incredibly fresh and quality vegetables, raw milk, plus a wide variety of South-asian items!

Decent product collection and helpful customer service!

They are cheaters. I told them about items misisng, and they said they will refund soon. Did not receive refund. Now they are denying claims to refund.

If you dont want to wait in line somewhere to get food that many people have handled and picked through order through shopperies and use the extra time to unwind.

On time good quality

Veggitable quality is awsome