FROM ONE OF OUR CUSTOMERS:Thank you for expediting my quote for the Hammett hot bags. I have been ordering and using Hammett thermal bags since 1990. The quality and durability of the bags are unmatched and will continue to use them for Meals on Wheels. We have sampled other similar products, but none compare to the Hammett product.Our Meals on Wheels Program currently provides 2,300 hot home delivered meals each day through 40 nutrition sites and our volunteers and site staff package each meal for transport in the Hammett bags. Maintaining meal temperature is extremely important and with the use of the heat unit in the bags, we are able to keep the meals at temperature even during the cold winter months.Please extend my sincere appreciation for a company that values their products and takes extraordinary measures to satisfy their customers.I will be a Hammett customer forever!Sincerely,Joan SiavrakasWayne County Senior Services