Staff is very kind, courteous and understanding. I highly recommend this business as Ive been seeing them for years, their quality patient care never waivers and they know their craft through and through. Software is up-to-date and the facility is immaculate! Thank you Silver State Hearing and Balance.
I’ve been seeing Dr Henderson for over two years. This is my 3rd set of hearing aides, the 1st from Silver State and by far the best experience. The hearing test itself is through and just had a repeat Monday. Afterwards she tuned up by aides and I can hear better than ever. I really like her, she has a wonderful personality.
Amazing service and very helpful to the veteran community. I was treated very well and on my way to being able to fight ny tinnitus and hear better again!
Nancy gave me the most thorough hearing test I have ever had. Which includes 30 years in the military & 50 years of FAA physicals. Since I have VA benefits, she also recommended I be seen by them for my equipment needs.
Dr. Hodes was very personable and pleasant. Rarely do you find a doctor who explains the answer to your questions as he did. I was incredibly nervous when I arrived and the gal at the front desk eased my mind. They took me back to the exam room early. Dr. Hodes came in and talked to me, answered my questions, explained exactly what tests we were going to do. This is a spectacular office and the star attraction is Dr. Michael Hodes.
The technician was very pleasant and knowledgeable. I felt comfortable through the whole experience.
Dr. Henderson went above and beyond to help me. Id had a dramatic hearing loss in one ear and she took me back to her office and called my ENT immediately to see if he could get me in. She walked me to the front and made sure that the receptionist faxed my test right away. She even called me that evening to see if Id been able to get an appointment. I was devastated by the loss hearing, but her professionalism and caring made all of the difference in the way that my appointment went.
This appointment was for my mom who has severe hearing loss. She was so worried about this appointment and Emily Ball was just amazing! She was so knowledgeable and explained the options to my mom very clearly. I would highly recommend this place
My 96 year old mother and I share a hereditary hearing condition. The customer service, professionalism and attention to detail that have been exhibited by the entire staff has been outstanding!Most importantly to mom is they include her in discussions and don’t treat her as though she is not there.
My mother had her hearing aid earpieces damaged. We were fully expecting to need to purchase a new set of hearing aids. A quick call to Silver State Hearing resulted in a convenient appointment time from the courteous and helpful receptionist. Our visit was with Dr. Christine Schellin. Christine was personable and professional in a comfortable, relaxing setting. She was able to make repairs on my mother’s hearing aid on the spot and made recommendations should we need a new device in the future. Highly recommended!
We moved from a different state and I was concerned about finding a new Audiologist in Reno. Dr.Schellin is very knowledgeable, caring and personable! I highly recommend her.
Everyone was friendly and complete service. Gave me all the information I needed to make a good decision as to what I should do about my hearing. Thank you!
We love Dr. Zamboni. He is so understanding and helpful. Always has a positive attitude towards treatment and outcomes. Total recommend him!!!
Nice and qualified doctors !! BIG help THANK YOU !
Audiologist Christine Schellin was fantastic. Not only did she determine my general hearing history with detailed questions; she also delved into my tinnitus history and how it can complicate general hearing.When the testing was complete, Christine explained how and when I can hear and how and when I cannot.We discussed what causes spikes in my tinnitus levels. The team at Silver State H&B was superb.
Great staff and Doctor, clean rooms. Will go back.
Very nice, professional, accommodating and thorough. Nancy explained the entire process to me and took the time to explain everythimg at kept me at ease. After the test, she went over options such as hearing aids, etc. I was very happy and impressed with the entire process.
I met with Dr. Nancy Henderson. This was my first experience with a hearing test. She took time to explain what she was doing/did and what the results were. She is easy to talk to, professional and explained the different options for hearing aids. First rate clinic and doctor.
So pleased to have found these professionals!! After several visits, the Silver State team continues to excel in friendliness, ease of working with and ability to execute. I am now trialing a suggested hearing aid selected by Nancy Henderson, my audiologist. Her device selection rationale was impressively thougthful and empathetic. Moreover, it clearly demonstrated subject matter knowledge and the desire to fully meet my unique needs.Her support team are simply first rate in efficiency and pleasure to work with. Sometimes you just want to share the good news!
My audiologist was up to date on the latest research from reliable sources. He clearly communicated my diagnosis and started to explain the options. This was my first time visiting this clinic, and will be my permanent one from now on. The staff, the facilities, equipment and expertise are all 5 star.
Outstanding service. There is nothing they could have done any better.
On time, nice- clean modern office, very personable people working there. Stop to talk to you & listen. Doctor explain conditions well & possible optionsWill be back.
Silver State Hearing & Balance is a very nice place. Service is always great, and I love the staff and friendly service. Thanks for always making this a comfortable place to come for my hearing needs.
Rich is so gentle toward his patients. He made our 12 year old son soComfortable. I really appreciate your efficiency and willingness to help him get better
The staff was amazing, friendly and courteous. I was seen on time. The doctor was so nice, fast, efficient and knowledgeable. I will be making an appointment for my husband. And I would recommend this office to any and all ages.
I’m glad I finally made the decision to go get my hearing checked. The process was smooth and easy. Thank you for the help and hospitality!
Dr. Hodes was fantastic! I had a wonderful and empowering experience from start to finish. I walked into his office with questions & insecurities. I walked out with confidence and solutions. I highly recommend Dr. Hodes and the Silver State Hearing & Balance team!
When I needed to get my hearing check, I looked at online reviews and selected Silver State Hearing and Balance, and I’m very happy that I did. The office consistently followed COVID-19 protocols which I especially appreciated since I’m a recent cancer survivor, and the office personnel were organized, friendly and very professional. I worked with Nancy Henderson, a certified audiologist, who was outstanding in conducting my hearing test and then carefully explaining the results. I would highly recommend this office if you need help identifying a hearing problem!
They treat my mother very well.
Very profesional polite and curteous I definatly recomend SILVER STATE & BALANCE.
Great experience at Silver State Hearing and Balance! The staff was friendly and professional and my visit couldn’t have gone any better. I was in and out in 30 to 40 minutes. Highly recommend this facility!
The staff and Dr. Hodes was friendly, helpful and professional. I was seen immediately with no wait time. I felt my exam was thorough and Dr. Hodes did a great job at explaining the outcome of my exam and tests. I would absolutely recommend them.
Staff is friendly & efficient. We were shown to a room quickly and the Dr. Hodes came in within a few minutes. He is knowledgeable & friendly. He adjusted our hearing aids answered our questions.
I transferred my special needs sister to here because they are such good people! Unlike Nevada ENT where my sister was just a number and they were otherwise annoyed. From day one these folks at Silver State Hearing have been enthusiastic, upbeat and happy. And you feel it too. My sister is well aware she is different and has some challenges. She really didnt want to go to another doctor. But they made her feel like she was their friend and she wants to be there! This is what healthcare is all about. Thank you guys!
Really nice people, clean, comfortable office and thorough experience with the exam. I could hear people in the other room in the sound proof box during my hearing test, however. It was corrected quickly, and I chalked it up to having good hearing! ; ) Its nice to have such a great, local resource to go to for this kind of thing. Thank you!
Dr. Zamboni is the best. I just wanted to say you make my day better by giving me a piece of mind. I am very grateful. Thank you much.
Very attentive, attention to detail, cleanliness, nice, everybody very nice. I am sure they where all smiling.... Under the mask 😷Thank you.
Silver State Hearing is the best place for your hearing needs. Dr. hide is excellent!
It was a pleasant experience. Everyone was friendly and helpful
Staff and Doctor both wonderful. Didn’t Quit until all problems were resolved. Many thanks. I couldn’t keep working without the assist from these folks. Many thanks to all of them. They have make my life so much more live-able.
Very knowledgeable staff, they explained their findings fully to help you make an informed decision on your hearing.
Very happy with visit. Office clean and staff knowledgeable and friendly.
Would have been 5 Stars but for the “office charge”. I was in the waiting room only till my test and the test was covered under insurance then as I was leaving, they presented a bill for office visit. Very sneaky. Usually you pay any copay before any services, not after. I will discuss with insurance company. If I buy a hearing aid from them they deserve an office visit charge for the fitting and programming.Just stating the facts. The technician that performed the test was friendly and informative.Thanks
Have been a patient of Dr Zamboni for years, hes great, Dr Johnson is too. Recently got hearing aids and like them but have had to call from out of state to talk to a tech twice but both times had to wait over 2 hrs for a return phone call. Last time was 3 hrs.
This was my first visit to Silver State Hearing. Office was very clean and the staff were very professional and friendly. Dr. Johnson tested my hearing and got my old hearing aids working better than new.I will definitely return in the future.
Appointment was to perform an initial hearing test. Dr. Johnson was thorough and took the time to explain, in detail, the results. I especially appreciated the doctors insight into what hearing changes to expect in the future. Very, very satisfied.
Had hearing aids that needed tlc they were wonderful fast just greatWont go any place else.
Nice office staff and Doctors. I enjoyed the Whole experience. Thank you
I certainly wish I could give them less than 1 star. They brag about the great reviews because theyre in it for the likes. I was sent to these folks by Voc Rehab as I am profoundly hard of hearing. I was diagnosed and fitted with very expensive hearing aids. That was the extent of their service for more than 5 thousand dollars. My hearing aids were never programmed...ever. Due to circumstances beyond my control, I was unable to return within a given period of time. Once my situation was dealt with, I could not find them...for months!! Once I did, they brushed me off and had no concern whatsoever about whether my paid for in full and insured hearing aids worked or not. Which, would have been my only concern had I been in their shoes. So, no...dont go here...they only care about the money....go to Lakeside Hearing...they are SO CARING!!!
This is Wayne Abbott. I have been very impressed for over a year with the staff,quality of care, Dr. Beebe, and everything else about Silver State. They are kind, helpful, professional and I have had very little wait time. I am very happy that I am able to use their professional services. They are awesome. 5 stars.
In the last nine months I have had appointments with 5 different specialist and doctors. I had 11 prescriptions prescribed, and 14 different scans and tests applied. Within 17 minutes of being with April and Dr., I was cured of spinning and had answers that no one else could give me.. thank you so much for making such a massive difference in my days!
I was able to get in to my appointment on time. The appointment was handled very professionally and answered any questions I had.
Friendly and courteous staff. My heating aids were fixed before I could express the issue, which goes to say how professional they are.
So nice and friendly definitely recommend them to anyone with little kids and even special needs children. Dr.Danielle was so good with my non verbal daughter. Give them 10 stars if I could.
The doctor and staff were very friendly.
I highly recommended this Office.
So they really made me feel comfortable for my 1st time. I have a hard time hearing I have a loud humming in my ears constantly. Hearing and Balance showed me they care, I appreciate that very much. Thank you
Good experience with the staff trying to find a reason for my Vertigo. Dr Hodes was great and removed debris from my ear and took care of it since it was irritated. The person who did my testing was great as she explained everything to me as she went. She made me feel totally comfortable. Her name was Martina and I want to thank her for taking good care of me. Nice clean bright office and good staff. No long wait either. They really cared to try to find the reason for my extreme vertigo issues. I would recommend them to anyone who needs testing done or need help hearing.
Drs. Beebe and Bush pulled me out of the depths of despair over relentless vertigo with their efficient and supportive knowledge of the Eppley maneuver. The world is a much better place when it is not spinning uncontrollably in my head. Thank you to these gentle, efficient heroines.
The staff was very knowledgeable and was very quick at the repair of my hearing aids. I dropped my hearing aids one day without an appointment and they called back next day letting me know that my hearing aids was ready to be picked up.
The staff as well as the Doctor were fabulous throughout the visit!. They handled my issues with excellent care. I am most appreciative for the care and attention to my needs during my visit! My thanks to you ALL!
My heart so happy right now after my son hearing test turn out ok. Thanks a lot
I was at Silver State to have tests for my hearing prior to hopefully being eligible for a Cochlear Implant. The Doctor who did my testing was very nice. She explained everything completely. The staff was courteous and friendly and the visit was nicer than I expected.
Fantastic Staff! Especially Karen and Doctor Zamboni. Would recommend for anyone!
Explained everything I did not know about my wife saying I dont listen........I cant hear half of what she is saying..........now the question. Hearing aids or not?Excellent service, thank you Dr. Mike!
Very fast and friendly. Treat all patients of any age with kindness and care. Would definitely recommend to others☺
I am please with their compassion and caring . Helping you to hear better and feel better about yourself..looking forward to a better future and toward goodness of life
Always super impressed with my experience here. Doctors are top-notch and so are all of the staff members. Highly recommend.
The staff is very responsive. One of my hearing aids quick working and they got me a replacement within two days.The best thing about this business is the friendly staff. It is an enjoyable experience and I always come away feeling better than when I went in.
Thank you I no longer experience dizzy spells. I really liked the friendly staff. It was overall a pleasant visit.
The staff and Dr. Beebe were friendly and professional. Awesome waiting room with beverages. I appreciated the time the Doctor spent with me going over the results and options. Would recommend this facility to family and friends.
Friendly staff and worked to get what needed to hear better.
Silver State Hearing and Balance has a very friendly staff, welcoming environment, and awesome Doctors. I went for the very first today after being recommended by my wife and it will be the only place I would like to visit for any hearing or hearing aid issues I may have. Again, wonderful people and a great place to go.
We had a great experience at Silver State hearing and balance. I took my six-year-old there for a hearing test on a referral from his pediatrician. They were extremely kind, patient, and knew how to handle a child of his age very well. They were extremely kind, patient, and knew how to handle a child of his age very well. You would think that they were a pediatric specialty hearing center! The doctor of audiology did a great job explaining the results and the the process going forward. We were very happy and would recommend this business to anyone needing their services!
Professional, friendly, and knowledgeable! I will definitely be going back for any ear heating needs! Thanks for being just a great team!
Very pleasant waiting room. All the staff are friendly and helpful. Every thing was explained in detail and in a very understandable way. I’m very happy and satisfied with the service they provide and happy to recommend them to family and friends.
Super satisfied with my visit a couple days ago. Went in for wax removal and the audiologist I worked with was very kind and professional. Will be back in another year Im sure.
My hearing aid needed to be repaired and I took it to Silver State Hearing & Balance and my hearing aid was sent off, repaired and back in four working days. The staff is knowledgeable and would advise anyone with a hearing problem to check this place out. Very professional. 2-21-2020
My comments cover not only todays visit but my association with Silver State for several years. There is not a single area where I would not give every one that has worked with me, especially Dr. Beebe, my highest rating of excellence.Thank you!Gerry Medvecki
The staff is so very friendly. The waiting room is comfortable & even has the coffee pods & water. I didn’t have to wait long as they are very conscious of running on time. A pleasant experience.
They do a good job
They were so great and got my daughter in so fast! I thought the doctor took a lot of time to thoroughly do her testing and I was very pleased!
Nancy Henderson is a very thorough and honest audiologist. I would recommend Silver State Hearing and Balance to all who inquire. They do not try to sell unnecessary hearing devices. They truly try to help you get to the real problem.
Great service. I really recommend this place.
I didnt want to go in, but I needed to! All I can say is they do an excellent job and I feel confident it was the right choice!Dr was great and very clear in explaining my issues. The staff is very supportive as well!I feel I was treated great!
I highly recommend Silver State Hearing & Balance. They are very welcoming, from the moment you walk in to the moment you walk out. I was well taken care of. And I really liked Dr Beebe.
The staff was SUPER friendly and my wait time was acceptable. The waiting room was exceptional! They even had a charging station for my cell phone. I also like that they donate to our community. Dr. Beebe made me feel at ease and explained everything that we were going to do for my care.
This is the best, knowledgable and compassion service i have received from any other hearing service. always on time and attentive, informative and helpful. can not recommend more highly. give them 10 stars if possible.
My experience with Nancy Henderson was excellent as usual. She helped with my Hearing Aids, in order, for me to hear out of them real good. I would recommend your Office to my Family & Friends or to anyone who asks me where I got my Hearing Aid from Silver State Hearing & Balance, Inc. who I love very much for their great attitude towards the patients.
Our Audiologist was Dr. Henderson. She was not just efficient and professional, she was also very good answering questions and was patient as well as personable. Altogether a very quality experience.
Excellent service from the moment you walk in the door. Nancy Henderson, certified audiologist will go the extra mile to insure you get the best. I made a mistake of getting low cost hearing aids at lower cost, at a well known wholesale store - and paid the price. Back to Excellence!
The staff is always very courteous when you walk through the door. They greet you and make you feel comfortable upon arrival. This company is one of the best places to go for hearing issues. What an awesome staff!
Lovely Staff! Punctual and efficient!The testing was quick and easy.
Silver State is a great place to get your hearing tested with EZ parking and the Appointment was on time...
Excellent and efficient staff. Really appreciated their professionalism and expertise.
I have been a patient of Dr. Zambonis for over 10 years and he is amazing! I found all the staff at Silver State to be wonderful also and very helpful and polite!
I met with Dr. Hodes regarding a hearing test before seeing an ENT about my tinnitus. He was very knowledgeable about tinnitus and very professional. If I end up needing hearing aids, I will return to Silver State.
Highly professional and cheerful staff. I left the office with a clear understanding of my diagnosis and my options
Nice people and a nice office. The exam was thorough and the explanations were even more so. I am very happy with their reports. I plan to buy my hearing aids from them in the near future.
Had a referral from my son’s Dr and Nancy was very efficient, cordial lady who took time to encourage and explain what was being done and the results. This is one of the TOP audiology offices I’ve ever experienced to date, and with my own history and 2 of my sons, that’s quite a few.