ABSOLUTELY RECOMMEND this place! My salesman Felipe was EXCEPTIONAL! Buying a mattress can be daunting, especially knowing you are going to deal with pushy salesmen, but this place is not like that! Felipe was awesome! He was knowledgeable, extremely friendly, down to earth, answered all my questions and not once did he pressure or hover over me or seem annoyed that I tried half of the mattresses in the store and asked him a million questions. He was so personable and calm that it made my experience in buying a mattress so easy and stress free! I mean this is a big, long time purchase and he made the process so easy. I went to Jordan’s and was planning to go to a few other places, but you can’t beat their prices or their personable staff! Even better, during this crazy time, they have tons of stock and the mattress I bought today is being delivered tomorrow for FREE! If you are looking for a mattress, at a great price, with down to earth salesmen, THIS IS YOUR PLACE! I have a huge Italian family and I will be sending every one of them here! GREAT price, GREAT service, GREAT mattress and I will be getting a GREAT NIGHT’S SLEEP! Don’t forget to ask for my boy Felipe!
I absolutely love this store! My friend recommened to us. The guy was very patient and offer us good advise basic on our needs. The store also has a great delivery and set up service. I strongly recommend!
Staff gives you all the information you need without being too pushy. They are well versed in the differences between their mattresses and it didn’t feel like I was being forced to “buy up.” Delivery was inexpensive (I think around $40) and I was able to schedule for the next day. Delivery crew was good at giving a heads up call and efficient when they got here. Would shop here again.
I feel I got a great Mattress at A great price. I dealt with the owner Bill super nice guy I would highly recommend Mattress Superstore
I HIGHLY recommend Mattress Superstore!! I called them at 1pm to order some bed frames, and by 3pm the frames were delivered, setup with box springs and mattresses, and all other furniture moved back into place. This store is friendly, honest, capable, generous, and all around AWESOME!!
Bought two mattresses here. Great experience both times. No pressure sales. No men in lab coats telling us about whats best. Just buy the one thats the most comfortable by trying it out! Great delivery and removal of old mattress too. Thanks!
I went here today for first time I received exceptional customer service from Felipe Ortega it was a relaxed shopping atmosphere along with kind customer service thankyou felipe!
Amazing service, super friendly and helpful
So after moving into our new home we wanted to get new beds for everyone in the house. Went to several places for good prices and delivery options after looking at many local places I finally found the store of our dreams not only did they have everything we needed they were able to work within our budget to get the extras we wanted . The customer service is unparalleled. The products they sell are exceptional. I cannot thank the entire crew from the general manager to the sales man whom I cant thank enough. From the second I walked into the store to the final part of the delivery he was right by our side making sure he showed us the very best service he could. Thank you to the delivery staff for setting everything up and even help with removal . Moving can be very stressful but these guys made everything so seemless. I recommend this store for all your bedroom needs and WANTS.
I highly recommend this store. The owner, Bill was exceptional to work with. I was from out of state moving my daughter to the area and needed furniture fast. I wasn’t able to get to the store and Bill took the time to listen to what I was looking for and personally emailed me pictures of what they had. He made what could have been a stressful situation run extremely smooth right down to the delivery on the day and time I needed it for. This store also was the only place that had furniture in stock. All the big name places were back ordered for weeks or months. We were so impressed with the quality of everything we ordered. I couldn’t be more pleased. So happy I found this store. Thank you Bill!
Its has good mattresses day beds coits the staff is nice they will help u
Went to the store today for a mattress and box spring. The customer service was phenomenal. The employee was so helpful and knew what he was talking about. He never tried to pressure us to buy anything and the prices were listed on everything. We had went 3 weeks ago to sweet home furniture and got robbed. Best place for mattress and bedroom sets. We will be going back soon for more items.
Good 👍 deals and prices. Customer service is very good
The best place ever the service is perfect. Delivery is fast. Very Gentle person. I recommended and great prices
Philippe was amazing. Very professional and courteous salesman ask for him if you go here!
I got a mattress two months ago and Im just not getting a good night sleep. I know wish I never got rid of my old mattress... I wake up and my back hurts my body aches. I hate to complain but my body aches.. hi Im back I regret saying what I said I was impulsive and angry at the time having said that I received a message back and a phone call from the owner Bill and Bill was feeling bad that I wasnt getting a good night sleep and he reassured me that he would do anything to make things better for my sleeping. Im Happy to say hes a man of his word kind and very genuine.. And went out of his way to make sure I was happy... You dont find many business like that these days and I also like to add that his employees were kind and very helpful... Thank you very much to Mattress Super Store I cant wait to go to bed tonight. Sincerely Colleen Happy Holidays Bill and employees from my house to yours😊
Youre better off going to Jordans, much better quality.
Excellent price to buy mattress very professional with customer
Great experience all around. Easy ordering, next day delivery. The 2 men that delivered the box spring were veey nice, friendly and keep all parties informed of when delivery would happen. Thank youTracy
We had a great experience. The staff is friendly, knowledgeable, and has a no pressure approach. They were able to arrange delivery for us to Boston the next day!
This place is awesome. I purchased a mattress there 2 years ago and it got too soft. They told me to come in a pick another one and delivered it to me free of charge the next day! NOW THATS GREAT SERVICE...
Just bought a twin sized mattress today. The service was impeccable,and the employee really knew what he was talking about. This was my fourth mattress I have purchased between all my beds. I could not be happier.
My husband went there and was treated badly .he would not recommend this place to any one
Barley able to walk in the store, because of severe back problems that day, We were greeted by Bill....WELL just having someone ask how can I help. NOT WHAT CAN I SHOW YOU was great.!!! Bill listened to what I was looking for and was sure he could help with his advice and and knowledge of what he has for mattresses, we were able to find something to suit my back problems. I did not purchase till the next day only after trying the mattress again, and with Bills assurance if it wasnt right he would.make it right. They delivered it that day....its been 4 days and....I HAVE GOTTEN GREAT RELIEF.....I cant say enough about the way I was treated, This was not a sale...this was someone genuinely helping with the knowledge and pride in the product they have...We cant thank you enough.....GOD BLESS YOU Bill...The delivery guys also very respectful and quick..!!!!
Excellent fast very friendly service, had what we needed in stock, great prices, no used car salesmen bs.. would highly recommend 👍🏼 this is a locally family owned company.
The one and only! Great prices and excellent customer service. Thanks, Felipe!
Above & beyond customer service. Good product.
Great prices and awesome customer service ! Definitely recommend !
Good place, My mom get me a new bed. Its a hypoallergenic twin size bed. Its super comfortable and feels awesome! Love this mattress store. I say it is better than Sleepys and Mattress Firm.
Bill has always taken care of me. I have been a customer since a few years ago and he has always been fair, shown great customer service, and his selection has been the finest in the North Shore. I have a very sensitive back and my mattress that I got from his store was the best purchase I have ever bought. My wife and I love his store because the staff is so friendly and welcoming and there is no pressure to buy anything without your best foot forward. Thank you to this small business for helping me and mu family out and for making us feel like valued customers each and every time I have stepped foot in the store. See you soon and I am sure to tell all of my friends the next time they need any sort of bedding supplies. No one beats their prices, selection and quality. Trust me.
My 4 year old in a bunk bed was in need of a new matress. The salesmen were very helpful and we let our 4 year old pick the mattress. That night she decided it was not comfy anymore, and I called and got the same sales rep. He was so understanding, took back the mattress that day and gave us a great deal and recommended a great new mattress. The have super low prices, and excellent customer service! I highly recommend.
Customer service is horrible! Went there on a Saturday evening, the guy working there was helpless and a total jerk . What’s the point of running a business and treat costumers bad for no reason?!Update: of course you don’t remember me, you ignored and treated me like I wasn’t inside your store. Just red some of your reviews and seems like I’m not the first one to have this bad experience. Goodbye 👋
I just bought my mattress from this store from a amazing guy named bill ! He was so great, very kind and accommodating! I will definitely be bringing my business back here to him !!!
Excellent service very polite effective and efficient delivery and service set up!
Shopped here a few times and recommended them. Been very pleased with Mattress Superstore
Great prices, good quality mattresses, great delivery service. I would recommend to anyone looking for a new mattress.
Got a good deal. They were nice, but if they were a little more focus on me, customer service wise, I would have spent more money.
The staff at Mattress Superstore was very helpful in helping us choose the right mattress for us. We are VERY happy with the comfortable king mattress we got! Delivery was on time and they set up the frame and put the bed on for us. Would highly recommend them!
Just an in an out.
Boaught 3 Mattress, and the took the old ones away . No problems in and out very inexpensive .Worth the money . I recommend going to Mattress store . 5 Stars .. David Petruccelli
Great place to shop for matteress
For the last 20 years, Mattress Superstore has been mine and my families go to mattress and furniture store for all our needs. Conveniently located off of RT 1 in Revere, there’s no excuse to shop elsewhere. I’ve tried to place orders with Bobs Discount, Circle, Jordan’s and Bernie and Phyls, but their high pressure sales and inflated prices just made it for a horrid experience. The next time you need a mattress or furniture, make sure you go to Mattress Superstore. Ask for Bill Jr... he’ll greet you with a smile!!
Had a very good sales representative and am very happy with my purchases.
Salesperson Billy Hernandez help me out with all my needs and had good customer service! Most recommended
I dont understand how this place has good reviews Ive had friends and family members buy mattresses from here and within a year they start to sag and detoriate stay away!
Elias Valle was a great sales manager, found me a bed that fit all my needs at a great price, i highly recommend mattresssuperstore if youre looking for something good!!!!
Good prices employees were very helpful as were their deliverymen very professional and on time
Great serviceGood people
Good family owned business, knowledgeable, helpful, competitive prices(Maybe some discount too, if you ask)
Sale nice mattress, good price.
Edwin & will were awesome
Great customer service, good prices and delivery guys were very professional and helpful!
Best prices and great quality.
Service was great and delivery went so smoothly! Couldnt ask for a better experience.
Great people with great prices!
Great prices and great furniture.
Found the perfect mattress i love it!
Not much of a selection on name brands, but good prices and quality on what they do have
So good prices.
Good prices
Barry good customer service
They suck
Good prices
Good service
Felipe was very attentive and even when he was alone in the store he gave us his best customer service
Excellent place to get a good product
Nice
Bedtime with all comfort