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Boston Harley-Davidson
649 Squire Rd, Revere, MA 02151, United States
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Boston Harley-Davidson
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Review №1

We shopped around for weeks before settling on Boston Harley Davidson Revere. The sales manager Neil was always busy but he ALWAYS called right back. Have us good information. Honest and transparent throughout the buying process. Perry was or sales associate. He was patient, knowledgeable, friendly, relaxed, and never pressured or rushed us. I highly recommend this place to buy your dream bike!! Very happy customer!!! Easy 5 stars!!

Je
Review №2

In a particularly challenging situation looking to ship a bike from overseas for trade-in and purchasing a new bike at a time when inventory is historically low, Boston Harley couldnt have been better to work with. In particular, Neil Anastas was excellent at regular communications to ensure that I had a bike ready and waiting once I returned from overseas. He was flexible and accommodating to challenges with shipping my old bike. I highly recommend Boston Harley for your next motorcycle purchase.

El
Review №3

I love it, is the best of Boston...

Tr
Review №4

I dont normally take time to write a review about places but with the time that Ive spent with Boston Harley Davidson in the last few months, I cant say enough good things about them!From Sheryl, Kurt, and Mike in the Learn to Ride Academy to Kyle, Sean, Heather, Cheyenne, Chris, and Mike in sales, finance, parts, and merchandise. Everyone who works here are friendly, patient, and knowledgeable and will help you with any purchase that youre looking to make.Thank you BHD for making me feel comfortable about motorcycles and thank you for my first bike purchase!

T
Review №5

Im so happy I went here!!! Joe, Dave, Heather, Neil, and Shawn were amazing to work with. Thanks to them I have a brand new 2021 harley iron 1200XL and Im loving it!

Ta
Review №6

Absolutely amazing staff. Every one of them were very helpful, and friendly. Made my first buying experience stress free and exciting! Felt like I was part of the family!

Pa
Review №7

I got a great deal on a great bike and was treated very good by the staff and managers. It was a pleasant time threw the hole process as a second time buyer at Boston Harley and they addressed all my concerns. I will continue to do my business at Boston Harley for years to come

Ni
Review №8

My whole life I have wanted to ride. I was always intimidated and scared by the whole process. Every person at BHD made me feel welcome and comfortable. Adam in sales was hugely helpful guiding me through the different styles of motorcycles. Liz, Kurt, and Dan were amazing instructors and taught me so much in such a short amount of time without any judgement or anxiety. 10/10 would recommend the dealership and the riders course at BHD.

Br
Review №9

Heard the bell ring while we were there. Visiting family while up from LA, so I had to get my husband a new shirt. Great selection of shirts!! And the bikes werent bad either😉

DR
Review №10

Big selection of bikes parts and apparel. Went to get a dealer shirt and poker chip for my visit never was asked if needed help even though there were two employees in the department. Picked my shirt, chip and left.

Tr
Review №11

Very nice place. The people are super friendly.

Ro
Review №12

Place is great, very welcoming and not pushy at all. I highly recommend them and especially my sales rep Joe “Cowboy” Brooks who was there to thoroughly assist me through the whole process from the beginning to the end and knowing it was my first bike he made sure it was more about what fit me right then the sale.. highly recommend 5 star across the board

Jo
Review №13

Awesome selection of t-shirts and other apparel. The selection if bikes was impressive also.

Br
Review №14

Very happy with my purchase of a 2019 Heritage 114 (3k miles). The Sales and Service Teams were VERY nice and helpful! I feel I over paid slightly - but due to COVID - there werent many Bikes for sale there (compared to past years).

Mi
Review №15

Paid 30.00 to uber here only to find out that they were closed but nothing was stated in website about them being closed. There were several of us there too and its a shame to have wasted time and money for nothing. Well I guess I should have checked for events but I wasnt looking for events going on I. So shame on me I should have called to confirm hours.

Ke
Review №16

My boyfriend & I previously bought from another Harley Dealership & had a horrible experience. After much convincing from my boyfriend, I agreed to try shopping at Boston Harley for an upgrade to a new touring bike. We were not sure which one would be best for our riding needs (Road King or Road Glide or Street Glide). We met with Joe (Cowboy)! What an amazing salesman. He was very knowledgeable, patient & has an amazing personality. Most importantly (& rare) was that he listened to our needs, asked us questions & provided above & beyond information & customer service to help put us on a bike that is perfect for us. Our test drive proved to me that everything he said was true & he definitely knew what he was talking about. The experience was beyond great & he even followed up with us to make sure we knew he was still available to answer questions or express concerns. I highly recommend him & everyone at Boston Harley for their outstanding service. From Joe to Dave to Neil. Sean in finance & Chris in parts. Every one of them really listened to us & made the deal happen to where we were happy all around. They have a fantastic selection of merchandise as well. BEST Harley Dealership! Go see them. If youre a fan of Harley, you (like me) could spend ALL day there! Go see Cowboy Joe! You will NOT regret it!

An
Review №17

Great experience! Started my process at another dealer and it was awful. Walked right out. Go see my man Perry at Boston Harley-Davidson! You will not be disappointed! Thanks to Perry my Sales Professional, Sean S., Sean W., from the management team, and everyone from Parts and Accessories. I cant wait to service my 2021 Fat Boy with you!

Mi
Review №18

Great place will go again 2nd to none customer service.Thank you

da
Review №19

I recommend Harley Davidson the most beautiful motorcycles in the world and the best staff and service

B.
Review №20

Friendly staff and had great costumes.

Se
Review №21

Alright so if you’re looking for a great deal friendly people great customer service awesome financing team go see Neil outstanding Manager and knowledgeable fit specialist Kyle probably one of the best experiences I’ve had and this was my first time financing anything they help me out a lot definitely would recommend

Te
Review №22

Not sure where to start!! Our experience at Boston Harley was wonderful from start to finish. Went in to just look at a bike, and ended up buying another hours later. The staff here is so accomodating, I could never dream of going anywhere else...and we live an hour away. We may not have gotten the greatest deal, but the deal we did get and the overall experience made it worth every penny!! To the staff at Boston Harley...you all rock. Thank you so much for one hell of a day!!

sc
Review №23

Nice place first time there Nice people.

Ro
Review №24

Everything is great in Boston!!Boston Harley Davidson is the best store with the best people!Such an awesome selection of anything and everything you could want!!

Da
Review №25

I am impressed to see a Harley Davidson so close to a city with horrible traffic 90% of the time. I am an often returning customer of the Harley Davidson Boston location, and I have used all of their services. I attended the basic rider course earlier this year hand learned a lot about proper operation, some maintenance, riding techniques, and most importantly safety. Our instructor Sheryl was extremely patient and shared a lot of her experiences to the class. I still keep my journal and pen on my bike even though it’s almost full already. The course includes a written test and a riders test. After the course they were able to provide me with all of the necessary paperwork in order for me to get my license. Being an official residence from outside of Massachusetts, they were very helpful to provide me information on the process.The dealership is amazing. They do have a large selection of used and new bikes. Word of advice, do not buy the first bike you sit on, get the bike that you cannot take your eye off of . . . but make sure it’s comfortable. I got my first motorcycle from this location, and I am glad I followed this advice a fellow biker gave me. My Road King Classic felt like a steal because it was such a great price. David was my sales person and he truly made me feel like part of the Harley Davidson Family. He introduced me to almost every employee at each department, gave me advice and tips from his experiences and others, and went out of his way to make sure I got the best customer experience. Thank you Dave!The financial department offers great interest rates on both used and new bikes. I recommend using them as opposed to your bank. I personally used my bank for financial payments and am kind of upset at myself for doing so (long story, involves the gov. shutdown). The sales department has a large selection of gear, safety equipment, and merchandise all for good prices. I do recommend signing up for their MVP as you get so many discounts which makes the pricing that much more impressive.The motorcycle parts and accessory department (I am not sure if it is actually called that, but typing it felt right) will work to get your orders in at the soonest availability if they do not have it in stock. This is probably my favorite department at this location as I always get great customer service. I will be swinging by here more often in the winter while the bike is in storage for further customizations.The service department surprised me. Having this being my first bike, I was expecting to get ripped off at the service department like every car maintenance shop, not here though. I received great customer service, and the maintained was completed fast. Under-promise and over deliver, and not as expensive as I was expecting. Overall, this is a great Harley location. Ride safe google users.

AN
Review №26

If you love anything Harley Davidson this is your place from the salesmen and women to retail, and the absolute best riding school there is..... Only place I would buy a bike plus yeah Everytime I go in I come out with something next time I riding out

Lo
Review №27

Best experience I have ever had. First time Harley owner. I will never purchase from another store.Boston Harley-davidson

Ja
Review №28

Great selection! Mens and ladies garments!Awesome novelties!Worth the stop!Oh, and the bikes, Outstanding!!!

Ja
Review №29

One of the more proud harley dealers I have been too. Not the same level of customer service as I am use to.

Er
Review №30

Top notch experience. Staff was friendly and made sure I got into a bike that suited what I was looking for. Big thank you to the Boston Harley crew!

mi
Review №31

Excellent service. New exactly electrical voltage regulator putting out too many amps

Pa
Review №32

Traded in my beautiful Softail for a new touring bike today. The team is great but the parts manager is the shinning star and help me close my deal. Very patient and helpful. Beautiful store all around.

Ke
Review №33

Purchased two motorcycles this year, and attended the riding academy to develop confident riding skills back in March. Sheryl, Mike and Kris in the Riding Academy is an outstanding teacher and very supportive. Joe Rivera and Tony made the bike buying experience top notch, Felipe and Chris in parts always very helpful, Montana, Bill and Joe in service keep everything in top running order. The team at Boston Harley have made lifelong memories for our first riding season. Thank you all. Ash & Kelley

Ja
Review №34

Great staff from walk in to pickup,the team worked great together to create a good low pressure experience, they are respectful, professional, and most of all accommodating

Ka
Review №35

This review is an average of service reflecting showroom and sales (5 stars) and the service department (1 star). Let me start with the good. My husband has bought three bikes from this location with great satisfaction with each purchase. Great selection, sales staff are genuinely friendly and good sales are hit or miss on the floor.Now the bad: the service department. I wish we had something more positive to say but this dept has been a repeat offender in the unnecessary length of time it takes to conduct simple maintenance checks even if you have the priority plan, parts have gone missing, or most recently was returned with a directional literally dangling by the wires.Looking to buy a bike, new leather or helmet - yes, great store!Looking for an oil change or bike repair - sorry to say, take it to another location.But thats just our opinion.

Ge
Review №36

Picked up some items while on vacation. Staff was awesome and helpful!

M
Review №37

To many employees and not enough customers but the place was kept clean bathrooms and tidy.merch area. Staff friendly, Yvonne was so nice. They did not take the pandemic serious enough for me so we left early. Overall was very good store.

FO
Review №38

It was a good experience. Less of the Hard Sell. Than their other dealerships. Moyorcycle Inventoru is low but prices were reasonable. Ill go back.

th
Review №39

This place recently had my bike for 5&1/2 weeks for a cracked oil tank, which was under warranty. only to find out it was mis- diagnosed and nothing at all was wrong with my bike... seemed very sketchy so even though they told me what happened i dont trust it and will still be getting my bike looked at by someone else. Another time they didnt have the right parts to finish a passenger peg install, and a 4 hr job turned into a two week one. This is the second time ive used them for service and the second time they have burned me real bad. STAY AWAY

Mi
Review №40

Saw some awesome rides but the bling shelves are real thin lot of back orders

To
Review №41

I purchased a 2020 Heritage Classic at Boston Harley Davidson. The experience was great. Excellent team effort at the dealership. My sales rep was Joe Brooks. Joe did a great job walking me through the whole process and offered knowledge and advice helping me make my final choice of model and accessories. I felt welcome and appreciated from the moment I walked in. Evonne was at the reception desk and greeted me warmly and pointed me in the right direction. Joe closed the deal. Sean was very helpful and thorough with sales and financing work. Rich in parts gladly helped with my needs and the guys in the shop got me up and riding quickly. Ive been back several times and everyone still remembers my name and addresses me when I come in.

Ke
Review №42

Extremely friendly staff ; I highly recommend Joe Brooks he went above and beyond service! A great representative of the Boston Harley dealership.

Dr
Review №43

Amazing staff, I shop there on my visits to Boston

Ka
Review №44

Bought my first Harley today the experience was wonderful everybody that works there absolutely wonderful kind pleasant answer every single question I need it I would recommend anybody to go there and I have never driven a motorcycle before but I just bought a 2020 Harley

Gu
Review №45

Such nice prople! A lot to look at. Everyone there was very nice and very helpful. I felt right at home. This may be where I buy my next bike!

st
Review №46

After visiting and speaking with multiple other dealers, my experience with Neil and the whole team at Boston Harley Davidson was Amazing, and by far the best price.I have owned many Harley”s and purchasing this one was by far the most pleasant experience i have ever had!No pressure, just information.No game playing, just a great price right out of the gate, and the deal was done.

Vi
Review №47

I just wanted EVERYONE to know. That I DO NOT DO REVIEWS. Maybe one or two ever. But I had to let EVERYONE know about the Exceptional Job, Integrity, Honest, Straight forward, Empathetic response to my needs. Joe Juice Faria and My mechanic Robert THE MAN McDaniel stepped up and handled my issues with exceptional service and customer care. MY Gs. Thank you My BROTHERS.

Be
Review №48

My bike broke down and they sent someone right out to get me. Thats really appreciated.

Mi
Review №49

Easy Pie. Next to Harley great food and atmosphere!

da
Review №50

Just picked up my new bike from Boston Harley. I hesitated going to them in the beginning because of the ride from the South Shore, I met Joe Brooks my salesperson and he was my convincing reason to purchase there. Joe is very informative and helpful, also a shout out to Chris in Parts and Dave Romanow. Thanks guys for a great experience. If your looking for a great deal and a great salesperson see Joe Brooks! Thanks guys.

Da
Review №51

The best harley-davidson dealership in mass. zack the salesman and the staff was great with the help of purchasing my 1st bike no pressure answered all my questions

Bi
Review №52

Great selection and customer service. BHD rocks!

Ja
Review №53

Met Friendly staff while doing the tourcard

El
Review №54

They got everything you need for a real bike! If it is not in stock they will order it for you. Very welcoming and friendly staff at you need. I went they as a totally new rider with as little information as none and they lead me to make the right decisions.I recommend to everyone!

da
Review №55

Excellent experience at Boston Harley. I can tell you, my friend and I went to every dealership looking for the best deal on our bikes. We could of saved a lot of time had we just went to Boston Harley. We went to High Octane and Manchester Harley which were absolutely miserable experiences. When I went to Boston Harley, it was a friendly environment and every one was great. We got the best deal on a 2019 Road Glide Special and 2020 Street Glide Special. No games, transparent and an easy process. If you are shopping for a bike, go to Boston and speak with Carlos I promise you wont regret it and you will leave with you dream bike at the right price!

Ri
Review №56

These guys received our 11 motorcycles having been shipped from Seattle for a 3500 mile ride back. The shipper put the bikes on an OPEN trailer. Tofer and crew replaced windshields, repaired other damage, and washed them all before we arrived. Has to be one of the best H-D dealers in the country, and we visited many on our ride back to Seattle. And 3 of the bikes were not H-D! Many thanks Tofer & Boston HD!

Vi
Review №57

Amazing riding coaches. Love the atmosphere and the guys.

Di
Review №58

Everyone is so friendly. Such an at home feel. It doesnt matter if you buy new or old or just shopping around!Joe did everything right! He kept us posted on every bike that came in that we would be interested in. Everyone is friendly and great to deal with thanks Erik and Joe!

La
Review №59

My Experience with Boston Harley was a Excellent one! Cowboy Joe put his best foot forward to make sure I had a great experience. Awesome Team work! Will recommend more Riders to come.

ma
Review №60

Boston Harley, full of energy, an many many bikes, great events, great staff

Sh
Review №61

Would recommend to Anyone Looking for a Bike! They will fit you Perfectly! Guarenteed.

Ze
Review №62

Friendly, informative, low pressure sales staff. Well organized dealership.

Jo
Review №63

Bought my ride here, love my freewheeler trike, Bob in service always sets me up right and the women fit me perfect, especially with the cold weather riding gear!

Mi
Review №64

Sales and service department are top notch. Dave Barbetta is, and continues to be attentive and professional. Montana, Todd and Big Bob are the best.

Sh
Review №65

Was visiting my brother that works at this particular Harley Davidson so I got to have a look at the storage rooms as well. Very organized areas and nice staff. Very pleasant experience even just as a tour around the buildings.

Bi
Review №66

The store and show room are A1. I took the Harley Davidson learn to ride clas here and cant say enough good things about it. Coach Sheryl, Kris, & Kurt are all stars. Thank You All for helping me find my personal Freedom 🤟🤙 You will see me again!!

Ti
Review №67

Customer service is comparable to the average Boston personality. Being from NH, people in Mass just dont have the pleasant demeanor that I am use too. Aside from that, even the clearance prices are some of the highest compared to most all other H-Ds in all of New England. We go because it is a part of the tour card and because it is close to in-laws, but certainly not my favorite and I usually buy little to nothing.

Ju
Review №68

Had fun looking at the variety of bikes. And on top of that, we had a free Cold stone ice cream sundae.

Ch
Review №69

The salespeople jump at you as soon as you walk through the door

mi
Review №70

Personal service and care are put into your motorcycle purchase.

Fr
Review №71

BEST HARLEY DAVIDSON DEALER IN THE EAST COAST!

He
Review №72

Largest HD dealership Ive been to.

Be
Review №73

Working with Boston Harley instantly made my life better; from learning how to ride with Sheryl and Mike to Joe R helping me find the perfect bike for me. I always felt comfortable and heard. Thank you for making my dreams a reality!

Ka
Review №74

Beautiful showroom. Friendly and helpful staff. 1st time and I cant wait to go back.

Le
Review №75

The Customer service here is unmatched. Laurel Ferraro and the whole parts department have gone above and beyond to help me on numerous occasions. Highly Recommend.

Pa
Review №76

I bought a bike last year and it went pretty much hassle free and took no time at all for finance and all the paper work. Since then I lost my keys, so I called and talked to Chris in parts and we ordered them over the phone, nice and easy. The point is, they take care of you and get you going as quick as possible with no b s.So I highly recommend Boston Harley Davidson

Ra
Review №77

It was a great overall exp. The girls in the clothing dept were first rate.

St
Review №78

They had all the dealer logo souvenirs we were looking for.

Jo
Review №79

Great dealership. Most of the employees are pretty chill.

Am
Review №80

Joe Cowboy Brooks was fantastic! Boston Harleys service is outstanding. Look no further, come here and Joe will help you out for whatever it is youre looking for :)

An
Review №81

The buying experience was fantastic. Amazing, knowledgeable and fun staff. Felt like hanging out with friends rather than car salesmen.

kh
Review №82

I just had my motorcycle class there, the people are truly amazing, they really care about their students and they take their time with each student and make sure you can drive safely and gain the necessary skills, Sheryl and Kurt are the best, they made the class fun and exciting, I highly recommend going there.

Lo
Review №83

Nice layout.

Jo
Review №84

Very Professional Accurate Responsive Reliable Dependable Friendly and Fast with service .

Do
Review №85

Was looking to test drive new live wire, our salesperson Tony, was super helpful. But there was another salesperson or manager (McDick) that was extremely disrespectful and rude. We were attempting to test ride a couple bikes when salesperson Mcdick became almost belligerent over multiple bikes going out on test rides.When attempting to sell $30,000+ motorcycles, a little respect and friendliness goes a long way. Will never return to this dealership and will be making my purchase elsewhere.

Ed
Review №86

As usual, all went smoothly. Kenny McPhee and Sean Walsh are the best. Always professional and knowledgeable. The bike is awesome too!!

Pa
Review №87

Always a great place to shop and the people that work there are sooo nice!

Jo
Review №88

This is my 3rd purchase with this Harley dealership and its always a warm and exciting feeling. My shout outs go to all the folks that were involved in this purchase. All the way from the internet sales desk and sales person Joey r. to the final financial associates Sean and team. The reality is....if you want no hassel sales...a great team to work with...then Boston Harley is the best place to buy.

Ke
Review №89

Bikes,decent people. Did I mention bikes?

Jo
Review №90

They have let me down so much I may give them ONE more shot at installing stage 2 and seeing about getting my bike running better. So far not happy I will update after I see them again.

Ab
Review №91

Good place, nice sales team Got my motorcycles here.

Ja
Review №92

Bought my first bike here. They are all awesome and extremely helpful. Really took care of me !

ra
Review №93

Poor service. They dont make you feel welcomed and just want to rush you away. They dont care about your concerns or your experience. My bike stayed there for a month to have a simple leaking gasket changed. I called 6 times to see when would it be ready and no body would return my call. The bike came back more dirty than how it was. Even the simple wash was not done. Also I had a loose mirror that I reported, that was not addressed, I doubt that they even do the multi point check.. not a happy customer.

Du
Review №94

Just bought a 2020 Heritage from Joe “Cowboy “ Brooks at Boston Harley Davison. I was having Forward controls installed on my Roadster. While waiting, I kept checking out a used Dyna on the floor, Joe asked if I wanted to test ride, so we strapped on the buckets and rode. Cool bike, Joe and Dave Romanow worked up some numbers and suggested for a few bucks more the 2020 Heritage would be a better choice and they could give me a better deal. So Joe took me on another test ride...... Oh yeah, I was sold. Joe “Cowboy” Brooks made sure I was comfortable riding the Heritage and gave me his personal number to call him later, after I took the bike home to let him know how my ride was and to make sure I was satisfied with my new purchase. Highly recommend Joe and the Boston Harley Davidson crew, everyone really do make you feel like family 🤘🏍🤘

Sc
Review №95

This is a great dealership. I was shocked at how big it is and the huge selection of new and used motorcycles they have to choose from. The sales staff was very friendly and super helpful. The knew the products and could easily explain all the details. I was also impressed with their parts and accessories department. Again, so much to look at. The number of stocked items was astonishing. Revere is not in my usual travels, but Ill definitely make it part of the journey next time.

Je
Review №96

The warmth, camaraderie, and humor I experienced in the assistance of my purchase was 2nd to none. Kudos to Dave Romanow and Joe Cowboy Brooks for their great attitudes and humor. A seamless, pleasant experience.

Gl
Review №97

What a awesome place to be super friendly....

Dr
Review №98

Closed on Mondays, found out the hard way. Ended up going back Tuesday, awesome shop!

Ca
Review №99

I recently bought my 3rd Harley-Davidson motorcycle from Boston H-D. Every purchase has been an enjoyable experience. Everyone on Kennys staff is very helpful, professional, and friendly. This goes for people in the sales, parts, finance, service and clothing departments. I strongly suggest that you go to BHD before going anywhere else. Carl

Ge
Review №100

Great service!

Information
100 Photos
100 Comments
4.6 Rating
  • Address:649 Squire Rd, Revere, MA 02151, United States
  • Site:http://bostonharley.com/
  • Phone:+1 617-389-8888
Categories
  • Harley-Davidson dealer
  • Motorcycle dealer
Working hours
  • Monday:10AM–4PM
  • Tuesday:Closed
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–3PM
  • Saturday:Closed
  • Sunday:9AM–5PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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