Great experience! Carpet looks wonderful. Installers were very friendly and professional. They also did a fantastic job cleaning up after they were done! Amanda helped schedule everything for me and made the process super easy! Would certainly recommend!

I was less than impressed with GM Flooring. My salesman did not let me know that my quote did not include moving furniture. The furniture to be moved was two beds, nightstand, small two shelf bookcase, and a child’s desk. The installers said from the start they would not be able to move the furniture that day, but I find it odd they didn’t have a problem going into my three bedrooms, and moving the furniture they said they weren’t going to move (nothing was in its place after they left). The installers boss called and stated they would send installer to finish the bedrooms on Saturday morning. The first set of movers (3 people) damaged my wall that was professionally painted less than a week ago. The second installer cracked the frame to a closet in a second bedroom and broke the top off the nightstand, I had shoved in the bathroom, so the carpet could be installed. As I keep finding issues, the second installer left at least one item under the carpet (hard round area under the carpet). The installment quality is just not there (at least not for my installs).

A few days ago a client of ours finally got around to installing some LVT he had ordered back in December. Unfortunately they made a few too many bad cuts and ran a box short. Its currently out of stock for us to order directly from the manufacturer. I posted in a flooring dealers group to search for a box out of desperation for the client and Kristin from GM Flooring came thru within minutes! She was easy to communicate with, very speedy and efficient with her response, had a freight quote to me within a few hours, and shipped it out immediately.To get such care and service from a fellow flooring dealer was amazing. I can only imagine what great service this wonderful store is able to offer their local clients. Ohio is lucky to have such a valuable resource for all their flooring needs!

Easy to get what you need here friendly environment Ill be back as needed thx guys

We use them all the time for our rentals. They do an amazing job!

Matt destroyed my property and was unable to finish the job in a timely manner. Completely ruined my companies time and day.

We love the carpet and flooring.. Employees who did the work did alot of damage to our walls and trim which had just been painted. No remorse by the owner for what was done. Sorry I used this company

They dont show for appointments, they make excuses, and they are incredibly rude. Do not shop this company!