Got a groupon deal and gave them a try. I make an appointment and got there early, but they still got started as soon as they could (before my appointment time) which was good. As far as I know the oil change was done with no problems and it was supposed to include a tire rotation but Im pretty sure they didnt do that. Oh well, I need new tires anyways so it wasnt a big deal but still. As far as the oil change goes it was good, but that was it. They didnt look at or tell me anything else so...
Great place to get car work and oil change, really fast and friendly with A/C waiting room
Been coming hear for a couple of years now and always a good service. Marlon is always friendly, helpful, and honest when answering questions. I was never pressured on any recommended service. When I had a minor leak in my steering fluid, which I already knew, he would let me know and just top it off when I get an oil change. I have other shops thats a lot closer to home but a good shop is hard to find so Ill drive the extra 10 miles.
Marlon and Jose are great! Always super helpful and they do their best to get you taken care of as quickly as they can. Definitely my go-to mechanics when I need some work done on my car.
I went here to get an oil change that I got on Groupon. Avoid at all costs. Marlin is probably the only good thing about this place. I got an oil change and they misplaced my power steering wheel cap and my steering wheel started to make a whining noise. When I opened the hood the power steering fluid spilled everywhere and there was smoke. I refilled it and covered it with a rubber glove and called them and talked to Jose. He didn’t say sorry or that they made a mistake. Then when I went in, he hadn’t ordered a cap or have it in stock. I essentially drove back my car in that condition just so he could open the hood and believe what I was telling him. Then I returned again and I had to request a few times and they still didn’t even clean the fluid spilled everywhere. This is one of the worst experiences I’ve had and I usually don’t leave reviews but it was such a bad experience that I had to. All I wanted was them to fix what happened but the manager was very unhelpful. Again, Marlin was very nice and dealing with him was great but I’m disappointed with the standard and the customer treatment. Make sure you check the work they do.
Manager Marlon was more than helpful to assist me and my wifes car/tire needs. Would highly recommend this establishment to all my family & friends.
These guys have outstanding service and quality work.Marlon is the man! He will explain the work in detail and then give you a competitive estimate.
Been using this store for years but recently felt something wasnt right: The last 2 times I went for an oil/filter change and tire rotation. I marked the tire and the filter and sure enough neither time were the tires rotated nor the filter replaced. I guess I will find another mechanic.
Marlin and Jose are awesome always very friendly and honest. I recommend anyone to have work done there. I have have gone over there for many years now and always great honest service. Love that place...
I have gone to Quality Tire for 8 years or more. I would NEVER go anywhere else. It is a 45 minute drive both ways to their shop but, I trust them without question for all my auto needs. I highly recommend them to anyone who has any car care needs. They treat you like family from the very first day.
Great, honest auto shop. We went in for a flat tire repair, and they took great care of us. Office and waiting area are clean and air conditioned, with free water and coffee while you wait.
I went in for an oil change and it was very quick. Instead of trying to get me to pay for the most expensive one he was actually suggesting I use a coupon. Great customer service
This my second time here and they did not disappoint. I went in to the office, they greeted me and asked me my name. It popped right up on their system and the gentleman quickly saw that I brought a different vehicle this time. He asked me what I was there for, wrote it up, and let me know about their waiting room. It seats just a few people but that hasnt been a problem.They get me in and out of there in a timely manner. The room has fresh coffee, cold water, and a place to sit while watching TV. What more can you ask for? I even struck up a conversation with other clients about something we saw on TV.
Israel and his staff are friendly and professional. They will go out of their way to make you have a pleasant experience getting your car serviced or repaired. They are honest and trustworthy. They have serviced my previous vehicles, 91 Toyota 4x4 pick-up and 09 Toyota Corolla LE. They currently service my 2015 Toyota Camry SE. They will not stear you wrong. They will let you know what needs attention right away or what might need servicing or repaired in your next visit. I have been taking my vehicles to them since 2005.
Always great service at this Goodyear. Quick service and all the employees have great attitudes!! Ive been coming here for 4 years. Come check them out!... Ive even used Groupons here and same great attitude from everyone!
Marlon and the crew are great at what they do... Ive been getting my services done with them for 3+years.... Ive never had a complaint. Highly recommend!
I have been going here for about 2 years. Really nice, straightforward personnel. The only thing I wish was a little better is the bathrooms. I understand its a car place, but some air fresheners, soft tissue. Maybe a picture on the wall. But I do like the place and the service is great.
Been coming here for a while, and the service never disappoints. Being a lady, getting car services can sometimes be scary, but the guys here are always so helpful and polite. Wait time is always about 2 hours, but its worth it.
Best place to get work done on your car if you live in the area!
Excellent courteous service...been there a couple of times.
Excellent service! Marlon and his team are extremely knowledgeable and skillful. Thank you all for your professionalism and for exceeding my expectations.
Great customer service an people you can trust. Been a customer for over 15 years an would recommend anyone who needs any kind of services on their car.
Appreciate the quality service and the outstanding prices. One of the most trustworthy places Ive ever been to. Definitely recommend them.
My daughter took her car in for an oil change because she found a coupon.They told her that the car had an oil pan gasket leak and an axle boot tear..Total estimated cost of repairs over $400..I talked to someone there over the phone and declined the work. I traded cars with my daughter to have hers looked at. When I got the car, I discovered the air filter laying on top of the battery and the air vent wide open...Not a safe situation...I have since had the car looked at by a mechanic I trust. There is nothing wrong with the axle boots. There may be a small oil leak but not in the oil pan gasket..He suggested that the shop may have sprayed oil to look like a leak. I saw that there were some decent reviews for this place from some folks and then some very bad reviews. Bottom line is they recommended work that was not needed to a young lady who would not know to question this and left the car in an unsafe condition after the oil change...No Bueno..Shame on you
I always come here for an oil change but today I get here and they aren’t open (yet) and it’s already 7:30am. Their website says they open at 7:30. That’s bad for business and unprofessional especially since it has Goodyear’s name on it.Other than this, they are good.
Goodyear in Rialto is the best honest place to get your car repaired & or new tires.
Dont buy from here. And never buy a Goodyear Douglas tire. Thats what they sold me. I dont like places that give me cheap crap. Ill pay more for better stuff, but Im not coming back here. Tire lasted only 3 weeks, didnt even get 700 miles on it. No warranty.
I have been coming here for a very long time the service is awesome from the owner to the service advivosers are very helpful highly recommend prices are very reasonable and are willing to work with the customer excellent customer service
Great customer service. They get you in and out. Also they are really personable and makes you feel welcome.
I went in for a routine oil change. Immediately after leaving the site, I heard a LOUD screeching noise coming from my SUV. I turned around to inform Israel Meneses (store owner) about my concerns. I was informed that I had a break pad problem that it could be fixed for an additional costs. Distraught, I informed Israel that I DID NOT have loud noises coming from my SUV prior to receiving service at his store. He did not offer any other resolution and walked away from me while I was trying to talk to him about my concerns...Quality Tire Auto Service Center, Goodyear is a dishonest business. I will NEVER take any of my vehicles there again. I also plan to sue for the cost that I will incur for fixing the problem that occurred at their site.... I went in for a routine oil change... Left with severe break problems.
Friendly,nice selection of magazines while i waited.They were finished with my oil change in no time.! Id definately go back.
Daniel has great/excellent service.
I bought tires here only 3 months or so ago and the service was ok the manager here was nice but then I met the owner and let me tell you he was RUDE! I HAD TO GO BACK BC MY TIRE HAD A HOLE AND HE OWNER WAS MORE RUDE BC I WAS EXPRESSING MY FRUSTRATION ABOUT THEORY WAY HE TREATED MY SISTER THE DAY BEFORE HE DIDNT CARE AND I WAS DISGUSTED BY HIS ATTITUDE DO NOT GO HERE!!!!
I buy may change of oil in groupon walk in and out within 40 minutes and i only paid $16 dollars/,compre el cambio de aceite en groupon entre i salí en el término de 40 minutos y somo pague $16 dollares me encanto..
Thanks to the guys from Quality Goodyear for inflating the Tires with nitrogen on my 2018 Toyota Prius. Rides great!
Usually an hour wait but theyre nice and do a good job
Went there because of a groupon deal for an oil change. The guys are really nice, helpful and not trying to sell you services you dont need. Regular prices I have seen posted were a bit on the high end and due to this place being 20 or so miles to my home, unfortunately I will not be a regular. But if you live in Fontana or Rialto, consider giving them a try . You are not going to be disappointed.
Lovely staff and quick service, cant ask for much more than that!
I have been taking both my cars to this shop for about 5 years. The owner and managers are helpful and they remember you personally each time you come in. Being from a small town, that familiarity allows me to trust a service.I am writing this review because yesterday I went to the dealership for an issue with my VSA and TPMS systems. Honda dealership wanted to charge me $600 to replace these two sensors. I took it to Quality Tire to get a second opinion. The manager wasnt too busy, so he personally diagnosed the problem, analyzed that the VSA wasnt in fact damaged and reset the computer codes. He spent an hour total on this and didnt charge me a cent!!! The Honda dealership had gotten a diagnostic code and wanted to charge me to replace a part that wasnt damaged; they werent interested in analyzing the actual problem.This honesty, familiarity, analytical intent, and customer relation mindset will keep me coming back for years to come. Thank you Quality Tire for understanding the long term benefits of good customer service!
Great service!!! Very honest and great prices.
Great service, quick and easy to get new tires.
I was really pleased with the personal service and reasonable prices
Horrible place, the telephone operator is very unknowledgable about the products and service they offer. Big waste of time.
And Jose’s rude, He answered the phone in the middle of our conversation. Also, he told me there was going to be an additional cost. I did not want to hear that first thing. And he kept calling me guy instead of sir.
Consistent in helpfulness each time. They got your back 👍
Never coming back again.to. expensive
Nice people they will work with you
Great customer service & honest expectations.
Good service, long wait or an oil change
Tire repair was quick and easy!!! Thanks Dan, you rock!!!!
Does not treat paying customers well at all. Very rude workers and managers. Turns away customers who have already paid.
Good honest work
Great work ..
Nice customer service but expensive tires
Honest mechanics with reasonable prices
Good service
Been going there for 10 yrs.. no funny business here or shady stuff..
Very helpful, and professional.
Good price
Pay attention to what one asks and honest
GOOD PLACE TO BUY RIMS WITH YOUR EXTENDED ROAD WARRANTY !!!