The store is neat and clean. The Target employees are friendly and helpful. When you ask a Target associate for help, they want to help you, and they dont behave like you are bothering them. The shelves are kept clean. The products are reasonably priced. The produce section has fresh fruits and vegetables, and they are mangled. Cashiers, like Lawrence, are friendly as well as quick and efficient. It is always a pleasure to shop there. The Richardson, Texas store is my favorite place to shop.
As always, everyone was very helpful. My pal, Robert, at the door, put me onto a really good deal on 16 oz bacon which I got 2. I am, and will continue to be, a supporter of Target and, especially, this location. The employees are great, considerate and helpful. If they dont know the answer, they find someone who does and assists customers in any way possible.
Fantastic customer service and very quick process getting in and out
In the womens clothing this store only had pants and tops suitable for young people. I have been given gift cards and couldnt find anything to spend it on. Who wants to spend their gift cards on groceries, etc?
Really appreciate that they continue to disinfect the carts. Also appreciate that they still maintain senior hours on Tuesdays. Praying for the pandemic to be over so our supply chains will not be disrupted and we will get what we want on the shelves.
It had been a couple years since visiting this particular Target store and was happy I did! It has changed so much! The womens clothing is laid out wonderfully, and there were employees walking around asking everyone is they needed any help. This included sizing. It was like walking into a Nordstroms as far as the help. Someone/some people have done an amazing job making this store top notch. Wish the Target near us now carried half the womens clothing that this one does.
Paula, the lady that checked me out, is fabulous. good selections too
Well kept and clean store. Laurence was especially kind and helpful at checkout. Thanks again sir!!!
This is my favorite Target. Very clean store and friendly staff. Much better than going to Walmart.
Target stores are always stocked, clean, organized. You always find what you need and what you dont.
I want to compliment three of your employees. This morning I went to Target for the express purpose of getting a magnifying glass. I looked through the aisles where I thought theyd be, but I couldnt find any. A young man was stocking on an aisle close by so I asked him where I might find one. He stopped his work to help me look but he couldnt find them either, so he checked his phone and told me a box had come in that morning. He showed me a picture of the item and asked if that would be what I could use. I told him yes, so he went to the back and came back with just what I needed. I asked his name, and he told me Jason Evans. I went to the checkout counter and the checker, Paula, showed me the manager that I could talk to. His name is Jacob. I gave my compliment to Jacob and immediately he gave a shout-out to Jason over the intercom. So, all the way around, Jason, Paula, and Jacob were very professional and accommodating. I really appreciate that kind of service.
Fast, easy...no fuss, no muss. Shop online and pick up when your order is ready. Great selection, prices and speedy!
The Target associates are very friendly, the stores is very clean and well stocked.
I made an online order that I choose to do a drive pick up. When I got home one of my hygiene products was completely open (menstrual pads). I had to drive back to get out of my car, which I didn’t wanted to do in the first place. When I went to customer service I asked to speak with a manager and they called for Mikaela, who I truly believe is not a manager. When I told her what had happen she asked me if something was missing from the box, I explain to her that THE BOX WAS OPEND, and that is a health hazard.She didn’t new how to do the return and needed help from an employee. She didn’t apologize for the situation or for my bad experience. I did told her that she needed to learn who to treat better her customers and with obvious reasons I was with an attitude at this point.Upper management needs to be aware of their employees, their common sense and how they treat their clients when they feel that have been wronged.
Our local Target (Richardson Square) has been renovated and upgraded recently, and the grocery selections are better than they used to be, too.
Very organized, clean and good price and good customer service
I really love going to the Target in Richardson, TX. The place is clean and inviting. The staff are always so friendly and helpful. The lady that helped me today was great!
Easy with the return barcode in the Target app. No need for paper receipts or looking for my emails for the original order. Even on 3rd party sellers!
I like the people that work there very much theyre very professionalButThey say you get a free Chicken If they dont have one between 5 and 7 p.m. Good luck on getting one. I even showed a receipt showing I bought something during that period of time they would not give me one. I even gaven them the name of the guy who said there was no more chicken. I now drive 2 minutes extra and shop at walmart. They also have the same pies for half the price at Walmart. Small singles. Same bakery.
I came in and was greeted. I walked around picking up what I had come in for. I was greeted by several other associates.
Drove 30 minutes to pick up an item the employee on the phone said they had 11 of, get there, nothing.Ask an employee, oh yeah, people keep asking about those but we dont have them.So basically, you know there is an issue with your inventory and cant be bothered to fix it? And the employee that answered the phone didnt check the shelf and just said we have them. Thanks Richardson...
In addition to being proficient as a cashier, he is probably the best good will ambassador this store has in its employ.
Everything is laid out so its easy to find and the store is always nice and clean. The staff are alwaysfriendly so makes for a better shopping experience.
Everything was clean, easy to find. Employees were friendly. Easy self checkout
Very organized and clean store. I can always find everything. Only reason for 3 star is they dont have much variety of baby boys clothes and that area always a mess... I cannot find what I want unless, I other for pick up
This store is always sparkling clean. The cosmetics/beauty area has a great assortment and it is laid out like a high end department store. They have brands you wont find at Walmart. Although everything is more expensive here than at Walmart I do have a more enjoyable shopping experience here because the store is clean and less crowded. The biggest draw for me is a tie between the cleanliness and the SUPER FRIENDLY EMPLOYEES. Customer service is alive and well at this store every time Ive shopped here it was a nice experience.
Customer Service Rep. Ms Carmen provides me with excellent service. I really appreciated.
Great service by man at checkout, his name was Lawrence
Very friendly staff and reasonable prices and offers
It was a fast service. I enjoyed using the target app and the pick up order service was perfect... I didnt wait long when picking up my order. My order was ready in less than 2 hours before I went to pick it up. Thank you Target and the great staff.
I love this store! So clean, organized and just quiet like I like it. Asked an associate for a product in stock but not on shelves and she was kind enough to run to the back and get the item for me. That’s what I call top notch customer service!!! Love this place ♥️
I have always had great experiences in Target stores but this store is the most organized and clean out of all I have been to. I was very impressed with the layout of the store. Great job to the management.
I love the products and the value I get at Target
Love the service here very good deals and everything I need but I dropped a can of dog food on the ground and a old man came over and started yelling at me I got my food and starbucks and left 2 weeks later I grabbed a cart i didnt need and told the man I didnt need it I acidentally grabbed it and he told me in a very rude ton saying well that was a good idea and yanked it from me i will be coming back but you need to do something with these employees
I love this location but Im wondering if you all prefer another method of confirming drive up orders at the store. The last two times I showed my phone at the window with the confirmation number the employees working drive up looked at me like I was crazy and yelled through the window. 🤣 Ill absolutely be placing more drive up orders but want to make sure I do whats safest and most convenient for your employees and me.
This was a great place as it was very welcoming and was very friendly! :) as I went in there it was so nicely decorated for Christmas but also very clean and tidy. There was no trash and everything there was so nicely done even costumer service however, I would recommend this place as sale associates always love to help and how clean and tidy the store is 🤌👍
Clean environment & fully stocked
Yeah masks are not required anymore for us non vaccinated. And yes the fitting rooms are open. I called to make sure. Finally Target gets some common sense
Store is well run. Employees are nice. Safety is evident.
Friendly staff, organized store and speedy checkout
Shoutout to Ashley in Electronics. Super friendly and took initiative to help me find and purchase multiple items. Totally exceeded my expectations with how she communicated and listened to me and solved my problem. Target is lucky to have her. Thank you.
Since Covid-19 Ive been avoiding going into big stores. I love their drive up service. Last week I ordered 2 cans of Cherry Pie filling. I had the crust all ready for the filling. When my husband got home with the order we got a can of Cherry & the other Strawberry. My husband went back to rectify the situation & Targets customer service was on it. They apologized & some, which they didnt have to do. We just wanted the person pulling inventory to be more cognizant. Kudos to Target for handling it right.
Nice, clean store, but dont like the selection of grocery items or hot foods by deli.
Always with a smile and ready to help
Guest service team is incompetent and rude.
Great place to shop at. I go there often and they have mostly everything I am looking for. But I do have something to say, the staff takes forever to help you, especially in the electronic section and when you go there on the weekends you see a lot of people so I suggest going there throughout the week in order to maintain safety guidelines.
I absolutely love this store, they have the best customer service every single time I come in!
Consistent quality products, competitive prices
Friendly service and well stocked store!
Target had everything I needed. I feel at ease shopping because the staff is friendly, and you are sanitizing baskets and registers without me requesting it. This lets me know you care about my safety, and I greatly appreciate it! Thats why I keep coming back, and will continue to do so! Plus, you have great prices!
The prices on everyday items are reasonable
I had my husband drop me off at the front due to no lights on in the parking lot, making this TARGET look extra sketchy and we both felt unsafe. We called the store to make sure they were aware of the parking lot lights werent on, when I got out of the store the TARGET sign was off. Please fix the parking lot lights, it is starting to get darker quicker and with everything going on in the world today, this is not safe.
Always fast, friendly and multiple options for getting products (delivery, drive up, pick up or shop)
Very fast and easy
Hello, I am a Target RedCard Holder and I will be closing my account ASAP for I can only buy ONE Sports Cards Item.(baseball, basketball, and football cards).This is America and I have beliefs I should be able to buy what I can afford.Dumbest thing I have encountered. HELLO WALMART!
This store has been updated and now its a more pleasant shopping experience.
Beautiful remodel. The store looks great! Staff is friendly, even though they arent always super fast.I will definitely shop here again.
I am a 63 yr old woman who appreciates you so much. You still maintain social distancing, require a mask, widened the aisles and disinfect all shopping carts as they are used by customers. Thank you so much! I feel safe in your store.
It was a very fast transaction! I will definitely continue to shop here using the app with pickup! Thank you.
I usually can find what I am looking for.
The customer service was great, very minimum wait time. The prices for the items purchased was comparable to prices of other department stores in the area.
Love the new look! Very clean store! Only thing i have to say is they didnt have a item that was suppose to be on the shelf, ugh! I needed it! But other than that customer service was great, found good bargains, got my Mango Dragon fruit chiller and Im straight!!!!
Review based entirely on my experience with in store pickup staff. Staff was quick and very nice. Would return if needed.
The store is pristine both on the inside/outside and the customer service is superb!
When I arrived at 2:00pm I was told that the laptop was not ready in customer service and the lady helping me aside from not understanding her because of her foreign accent, she was not helpful at all in fact she told me she had no way of saying how long it would take for me to get the laptop, it could be 4 hours or even days she stated. At this point I was very concerned and disappointed because I had driven 50+ miles to get to this Target and pick up my online purchase. I went to electronics and they were not helpful at first. After a much wait finally I guy by the name of Michael at electronics found the person in charge of the online purchases and was able to get the laptop but I still had to wait another 30 minutes or so for that person to finish filling up his cart with other orders, then take them to the back of customer service in the storage area then scan the laptop. It took about 90 minutes to pick up my purchase. Very very disappointed with the service.
I love target. The variety of items are so different from most stores, especially the clothes and appliances. The employees are always pleasant, and ready to assist you, and I will continue to shop there!
This Target is amazing!!! Friendly staff everyone seems to like their job. At a time of need when it comes to finding items the staff is always their to assist. Keep up the good work Team Target Richardson location. And thank you for keeping shelves stocked. ❤️👍
The best place to shop....anything..love my target🤩🤩🤩
Although I didn’t find what I wanted cashier Dana was extremely friendly and helpful. She was very nice to me, my wife and my 4 year old done. She’s the sole reason Why my visit was 5 star experience.
I always come here because I feel safe, and it feels like a judge free zone, but not anymore . I went to by feminine Pads products for myself and I asked for assistance from An employee, which was the only one I saw there and he looked at the product then at me like I was nasty, and the first time he straight up ignored me . I think he’s new cause I’ve never seen him before but it’s just not right to give an attitude while assisting customers. I didn’t even do anything to him to act this way, I don’t understand why he works there if he dosent like helping people.
This was my first time at this Target location and my visit couldn’t of been any better. I was in the beauty department looking for a new foundation bc the one I currently use broke me out. While trying to find a foundation I was approached by Tia who was very helpful and amazing. She took her time and made sure I walked out with the best foundation. For anyone who visits this store for any beauty products ask for Tia.
I love this place
Dana was kind and friendly. When I got in line Dana was ringing up another guest before me. The customer had entered the incorrect phone number for his rewards. Dana offered to void the transaction in order to begin his transaction again so he could put the correct number. When Dana was ringing me up she took extra care of my items and made sure to bag my items so they wont get messed up.
Went looking for Francisco sourdough bread which the app said they had but I couldn’t find. Edward helped me not only looking it up on the Target app but looking in the aisle and finally, because we couldn’t find it, looked it up online to find a store that had it. Excellent customer service. Thank you Edward. And also a thank you to Chris who checked me out. Kept that good customer service vibe going.
Enjoyed shopping here until they remodeled it. Its hard to find things since its all in a different spot now. I decided to go to a different Target where the layout is similar to how it used to be at this location.
Good customer service and the store all the time is clean. I like this Target!!!
CVS Pharmacy in store is 5 ⭐️ Wonderful caring, professional staff. The rest of the store is well staffed also. Very courteous & friendly. Prices arent all as reasonsble as Id like though. Also some brands I prefer are na
My husband and I frequently visit your store. Mr. Lawrence Schultz is absolutely the BEST! He always has his Awesome smile, and hes always ready to help! We literally go to the store in hopes of seeing Mr. Lawrence! Hes absolutely Amazing, one of the sweetest people you could meet! Mrs. Tameka is also incredible! Shes one of the managers. Shes also super sweet, and she always has her Beautiful smile as well. Thank you so much for always having the most wonderful people, genuinely they are family! God bless yall! :-)
I love the way it reminds me Im not in wal mart
Omg I always loved to shop at Target.. the store is just remodeling and it look very updated...
I can use my health card to purchase anything in the pharmacy section. The store was kept very neat; and the employees were smiling, attentive, and helpful. 😁
This is the worst Target I’ve ever been to. A lot of the employees that I’ve encountered are rude and disrespectful, and have a bad attitude (even when you’re speaking kindly to them). Some won’t even say a simple hello, but instead just look at you meanly for no reason. Some won’t even acknowledge your presence, and just ignore you. Honestly, if it weren’t for the great items and good prices, I would never come back. Which is why I’m giving one star. Although, I understand times are tough right now, your employees need to treat customers with kindness and respect. Plain and simple!
Its usually pretty easy to find what youre looking for here. The wait times at the checkout are always slow, but seem to be improving. So glad they are finally giving this store a much needed update. The employees are always friendly.
I had the best experience today at Targets Super Store in Richardson Square Mall. Customer service Clerk Carmen J. is the best!!
I am very impressed with the overall feeling and mood in this store when it comes to the associates. They really do care about their customers. They take the time to help out in any way they can and they do it with positive attitudes and kind words.
I normally have good service with Target but this situation was very upsetting. Their employees set out funko pops that have a street release date for 1/20/2019 on the shelf for sale with today being 1/7/2019. They messed up and vould not sale but would not make an exception to hold either. I understand that Funko would not allow the sale but seriously they could have made an exception to hold considering they messed up.
Great Customer Service! Mason F. was super helpful and helped me locate everything I was looking for. He also helped me purchase a garden bench I saw online. Carla was lovely at check-out and generally every sales associate I came in contact with was super nice and really helpful.
Very clean and organized. Staff was great.
I love this Target. Texas is sizzling hot several months of the year, so in the hottest months many afternoons my wife and I take our daughter in her stroller and walk here. We can get almost everything we could want or need - groceries, home supplies, Starbucks, prescription drugs, or even contacts!I also love how diverse this Target is; weve struck up conversations with other customers and staff from all over the world.Lastly, Miss Tameka ROCKS! She was super kind at customer service last Wednesday when I had a complicated return.
Very clean store, well decorated, good prices and very friendly employees and mgmt.
Target is my favorite store! I love target!
Helpful employees - finding items easily - FRIENDLY checkers
Young racist employees who profiled me and all but denied me service. I left my items at the front of the store and took my money to Albertsons. I’ll never spend another dime at this Target. It was beginning to look like the store was going to shut down a few weeks ago. I don’t think I would have been disappointed, but I am in their degree of service, or the lack thereof. Since you now KNOW BETTER, please, DO BETTER! Your money is better spent in suburbia... GO FURTHER NORTH!
Roven in the toy department is a very helpful and professional employee! He took time to help me and I appreciate his time! He is a great employee! I hope you thank him for me! Sincerely, Victoria Bean
Have to give a high five... Im super excited to walk into Target and find a front and center display of Black History stuff... I cant even Fathom the happiness in my heart. Big shout to the CORPORATION for deciding to do this. Ill be back.