Nicest head shop with gigantic selection in Richmond. Friendly and helpful stuff and knowledgeable. Rewards program you can sign up for. They carry kratom for a reasonable price as well.

Great place! Went in to look and experienced top notch customer service and a great experience. Definitely a place to check out if you havent been:)

Me and my girlfriend come here all the time and we absolutely love this place. It has a variety of so much stuff, and the best staff around. Definitely would refer anybody to them. They have excellent customer service, and the best people!

Great t-shirts, posters, jewelry they have a selection of incense and other basically hippie type merchandise. They have a cleanser if you have a lot of toxicity built up that seems to work fairly well. The CBD oil I believe you can sample, the staff is wonderful always helpful and always friendly. Location has easy access.

Love this place great people great prices all around great thanks guys we appreciate everything

Always great service. I’ve been a member of the rewards program for a minute now and it comes in handy. The staff is amazing too. 💗

I really like this place my only complaint is I feel like im bein watched like a hawk but I understand im sure theyve had alot of a**holes come in and take what isnt theres

Really lovely people working there. They always help with questions and recommendations. I’m always in there for crystals and Inscents and they have a really nice selection. Would love to see them expand the crystal selection and maybe even do grab bags with the bigger crystals. I love Botany Bay and I will always be a frequent customer!

I only gave this place 5 stars because there wasn’t an option for 10 🤣 but seriously this place has the best employees man and some great merchandise

Cool staff...tons of fun items...Was actually the last customer in the store because we werent aware they closing for the evening and still the staff was courteous

I rarely write reviews, However,, My wife & I went in and parted as she was interested in a different rack. the first thing i saw was a rack full of Natural remedies in plain packages I had never seen before. I was happy to pay the low prices. I remembered another ingredient in my Pappys medicine! Then I continue upstairs to see the pretty glass stuff. I even enjoyed the chalkboard walls provided in the relief room.. I love graffiti! ENCOURAGED BY NOW! I spoke with the upstairs man for education. and traded stories. Then downstairs to get another education. Super nice young guy well spoken educated me on a product I had read about for hours. I told him I wasnt interested in a fancy package and I found what I had only seen in pictures in my study.. He sent me away with what I came in for & an education paper. I accidentally left with your pen. Im sorry. Its promo pen. I will give it away. And I listened to a regular local guy for a great testimonial for the store. I received a discount at the counter, Again she looked very familiar and friendly. I live nearly 4 hours away. I would make the trip and probably will just to visit this 5 star place. I hope you 3 remember that old guy! Young or old, you need to see this Place. Let him who speaks evil of it be ashamed :) I did not leave broke. I hope & pray you make a gazillion dollars and build on! or form a chain!

Love this store, every thing about it. Visited the store upon receiving a friendly text message from this establishment. Employees are super courteous and helpful. Love there blacklight room and they always have great sales.

Love this store and the employees are so helpful and kind. Definitely filing this one in my favorites list

The staff was very helpful. I had questions about CBD and they discussed why I was thinking of using CBD. They recommended a brand, a form and dosage. I am very grateful for there help.

I love the employees here! They are so knowledgeable about everything in the store. Very fair prices. I highly recommend this place!

The workers are extremely helpful. Such a chill environment! Ive bought their jewelry multiple times (its GORGEOUS) and bought their CBD for doggos. Definitely a go to place for me. Go in, start a conversation, get to know these amazing people!!!

I love this place! It’s honestly the only store that doesn’t make my social anxiety flare up. All of the staff are such cool people, and they’re so, so friendly. Everything they have to offer is so unique, and I really think I could spend all day in there!

The person who helped me was incredibly friendly and very helpful! I always love coming here because I have such a great time and find great stuff!

The young woman that helped me was very knowledgeable about the merchandise. She was able to answer any questions I had and educate me on what else I might want to know. The others were also helpful without being in my way.And so far the merchandise has always been as good as the service.Thanks.

They always seem to have a knowledgeable pagan on duty and I personally appreciate that.

Love everyone there! Truly amazing and special place.

I love this store.Its more that stuff to do things with.It is also a place to do things with the stuff ya bought. And to share experiences with others doing stuff too. With things they bought.Ease go visit all three of these stores. They are helpful fun and friendly people. And some of them are hippys tooWell most of them ... I can not say enough good about them. And can think of nothing bad to say.Just visit them, youll live them too.But buy something when you go in.Tell them some hippy sent you.

The staff are awesome, helpful and very kind. They go above and beyond to help you to find what you need.

They have fair prices to be sure, but I keep going back because of the knowledgeable, kind staff.

The best place around to buy things to do stuff with.

I always have an amazing experience here! The workers are super helpful, patient and don’t mind educating you if you’re new to some of their products. I travel all over the country, and still make it a point to stop here for my goodies!

Love there new location, surprisingly I just went in it for the first time. But as far as creativity and service you couldnt find a better place. Still a little expensive on some items which they always have been.but here you are guaranteed to get a good quality product. So like the old saying goes you get what you pay for. But I absolutely recommend the Botany Bay, theyve definitely got something for everybody.

Guy that waited on me was very nice and helpful. Went in for a cbd product and prices were at 30% off, good prices.

Great service, knowledgeable staff. My go to spot to get things to do stuff with! Today I bought a Tibetan singing bowl that I am stoked on!!!

I have been coming to the Richmond location for years the staff is great and the products are amazing

The people that work at Botany Bay Richmond KY are very friendly and knowledgeable about any items in the store and they are always willing to answer any questions I have. If they don’t have what you want in stock then they will order it for you and also have a decent selection of EJuice for vaping. Lots of different things in the store so stop by and check it out you won’t be disappointed.

This particular location lacks the oddities that use to draw me into it..love most of the Lexington locations though

Best shop ever if your new to buying things to do stuff with they are more then resourceful and educated in what they carry and sell.

I love it there and they make u feel welcomed and help u with anything and any questions u may have

I love these peoples!!!! They are all always great by helping me with my questions I might have, even the off-the-wall ones 😬 - and Ive never felt dumb, looked down upon or felt like I wanted to turn and run, lol! Sincerely, great staff - thanks guys!!

Great place to shop at something costly but great customer service💪🏾

They are always super friendly and helpful. Treat you like family man.

Best people. Awesome place. Knowledgeable and the most helpful.

Love this place, they have great selections at reasonable prices very helpful friendly staff!!

My Botany Bay visits are always eventful and satisfying. I always leave with my intended product plus something new and intriguing. The staff are always pleasant, helpful and in a great mood. The store always smell great, stays stocked, has a great points system and is well lit and lively. The owner is engaging, caring and has made a wonderful investment!

Good vibes, many products, helpful employees.

I’m a return customer for a reason!! I love the feel of the place, and the majestic beast who work there make it even better.

The Botany Bay-Richmond is always amazing! Employees are knowledgeable, friendly, and super helpful! Lots of cool stuff!

I know Steve! 😂 Love the Richmond and Lexington locations. Very informative and friendly. Great selections, prices and product quality. Im a frequent flyer 😁

They were very helpful and eager to help me find the thing I needed. I will always return.

I am always greeted with a smile and the staff is always willing to help. The Bay is amazing.

Relaxed atmosphere with very knowledgeable, down to earth staff. Great experience every time Ive went.

Great customer service! Has a lil of everything for everyone.

1000% awesome. Very helpful and knowledgeable . Locked my keys in my car and the ladies called AAA. Above and beyond.

Cool merch and friendly, helpful staff - loved it!

Everyone was super friendly and helpful!! Love this place!

Great service.. very nice an relatable people. Will be future visits..

Knowledgeable, friendly staff make it pleasure to shop there! Love the variety of products they offer.

Most helpful and friendly people around. They know their products so your comfortable and confident your getting a good product.Thanks Botany Bay

Great customer service and LOTS to choose from.

Love this place. Great customer service and they really know theyre stuff about the things they sell for us to buy to do things with lol

First time visitor and purchaser. Large store, wide selection of items, friendly (enough) employees, overall unobtrusive experience. Prices are aight... Would visit again. Recommended.

Super helpful friendly staff, wonderful experience every time I go there. Their reccomendations are changing my life for the better!

Always have what I need from car stickers to smoke accessories and the staff is always friendly and knowledgeable. I have to say the girls look pretty good and well Steves hair well Im jealous.

Shout out to shonda cooly and Steve. Go get yourself some new body jewelry some smell good or a new Hoodie. For real nicest place nicest people

They have a very wide selection of metaphysical items for sale from CBD to a small selection of clothing. I shop there for my crystals, needs for Moon activities, including incense and candles. The staff at this particular store are always friendly and ready to help!

Love the Bay! Everyone is always so helpful and knowledgeable.

The people in here are so nice and very helpful! I went to get stones and crystals and they helped me know which ones were most helpful for me (and based on my zodiac).

The staff here is always extremely helpful and courteous. They’ve made many honest recommendations to me about different products to ensure that I received the product that was right for me. I couldn’t recommend them enough!

Wonderful couldnt ask for any better service love the employees

Love the atmosphere always positive and helpful employees that really seem to love there job and what there doing.

I love the atmosphere and people that works here. Great vibes and amazing people that make me love coming in Botany Bay!!

Always come here for new glass. Dennis was freaking awesome! He was constantly listening to what I was looking for and he pulled everything with the description. Loved his energy! Will definitely be back and I always recommend

Staff are always friendly and great deals on anything I need.

Staff are super helpful and prices are great. Amazing selection as well. What else do you want?

Very helpful and friendly staff.

Good friendly service. People friendly. Met a nice person their and they were awesome :)

Great place for all your needs,

Always a pleasure doing business here! Staff is very helpful, knowledgeable, and friendly!

Was awesome..nice staff and awesome variety.

As always, a wonderful experience. Well mannered and knowledgeable staff. Had Dennis help us out (we are picky people lol) and couldnt be happier with his suggestions and advice. I always recommend this location in particular as Ive never left unsatisfied.🤗💓

Very friendly, knowledgeable, and helpful staff, welcoming environment as well 😊 will be visiting again ❤

Parking is awkward. But, great products. Excellent customer service.

Although ive always considered Botany Bay a smoking tools only shop for the longest time, ive recently started to shop there and been pleasantly surprised. Of course, the workers are always great. Helpful, knowledgeable, and beaming in positivity every time i go in. But ive recently began to ask about products they dont currently carry. Not only did they apologize for not having them and listen to my rantings about the lack of metaphysical shops and supplies in this town, but they also wrote down the things i needed to their list of inventory to be ordered! Simply amazing customer service and very pleasant people to have to mingle with, especially to someone who avoids people.

Everyone is amazing! When lock down was over, first place I went and the guy running the store let me listen to my sons band! While I shopped!!

My boyfriend and I are in there at least once a week. I’ve grown to love the place and everyone in it. What a great place!!

Good selection of products and friendly, helpful salespeople.

I love it here so much. Last time I went I was looking for one single gauge, every worker in the whole store was trying to find what I was looking for♡ and omg I just love tho whole vibe here

Very friendly staff, great environment, good prices, great selection

The staff are always very nice and super helpful!

Great people, awesome place to shop and never disappoint!

I had a good experience the people were real nice was very helpful and tochter time to explain when I had questions

Nice sized store, large for a head shop. But it gives more room so everything isnt crammed in and customers have a bit more room to walk around. I bought some incense and jewelry for gifts and a Zippo for myself. Good prices

They have a little bit of everything and if their is something your not familiar with or really dont know about they will explain it to you this is where I always go. They have anything and everything from Quartz Crystals to Vaping liquids. Stop in and see for yourself they have stuff for any kind of person. Lol😝👍

So many cool things and a great knowledgeable staff. I was super impressed. Will be back for Wiccan accessories.

These are the nicest most polite, respectful people at the richmond store, they always remember you and go above and beyond to serve you. I actually enjoy saying hi and stopping by unlike any other business I go in.If you are looking for something natural to try they are knowledgeable and make you feel comfortable. My wife and I both visit and always leave feeling like wow a business that cares to treat you well.. awesome job richmond ky store! Aw&sw

Great people and great service very helpful

The new store is amazing everything is spread around for easier viewing.

Everyone here is always so great and helpful. Great selection of crystals, herbs, and cool jewelry.

Every thing U could want!!!

Knowledgeable staff… Fantastic customer service…A+

You wont find a friendlier more knowledgeable staff than at The Botany Bay in Richmond! Doesnt matter if its been a week or a year between visits they always make your feel welcome! Huge selection of products for whatever youre into! The only place Ill go for things to do stuff lol

Ive been going here since about 98 or 99! LOVE this store

Everybody was chill and very helpful I bought the biggest zong bong there 😎

The only place to go. I drive from London to Lexington just to go to the bay.