The man who helped me was very friendly and professional. He took the time to understand what I was looking for in a mattress, and what mattered the most.
The service I experienced today was exceptional. I didnt know what I wanted in a mattress until I spoke to Robbie, a sleep comfort know-it-all who was mindful of my budget and committed to finding the perfect mattress to fit my needs. One could always take an online assessment to determine best fit, but it really doesnt compare to walking into a store and trying out a large assortment of mattresses, with an expert there to offer advice. I left the store with an order for a new mattress (two days shipping time!) at a great price. Thank you, Robbie!
I dreaded having to buy a mattress because my past experiences were terrible - it always felt like buying a used car. Robbie was very different. He was helpful, knowledgeable and not pushy. We still negotiated (it is a mattress store after all) and I believe we got a very fair deal. I would definitely ask for Robbie if I need to come back.
I had the most amazing sales experience at this mattress firm! Robbie was by far the best. He was thorough and patient. Made buying our first mattress such a wonderful experience!
My daughter and I had a terrific experience at our local Mattress Firm Store in Ridgefield.Robbie was extremely patient, he educated us on the proper way to purchase a mattress and he was respectful of our budget.I would highly recommend visiting with him to anyone looking for a mattress!
It was so easy to purchase my new mattress. I went in person to make my selection then I paid for it online. It arrived 3 days later. Set-up took only five minutes. Excellent service all around!
Robbie was very helpful in finding us a bed. We gave him strict criteria and a budget to follow. He stayed within that budget and found us a multitude of options. We were able to take a mattress home that day. Thank you Robbie for your help!
My husband and I were uncomfortable on a mattress that was too soft and not big enough for the two of us and our kids crawling in at night. We went to mattress firm of Ridgefield and worked with Robbie, the manager, to find the perfect bed for us. Robbie was very knowledgeable and took the time to walk us through the computer system to find the right style as well as letting us try out several different beds before picking the one for us. The delivery was quick, only a few days after we ordered and the guys that brought in the bed were troopers. They had to carry the heavy adjustable base and large king mattress up 2 flights of stairs. They didnt complain once. Weve been sleeping in the bed for a couple weeks now and my back is definitely less sore when I wake up. If you need a new bed, Robbie is the guy to see!
Robbie was very knowledgeable about mattresses and helpful during the entire purchasing process. I would recommend going to the store to purchase rather than buy online.
Robbie was great, explained everything, saved us money and gave great service. Got us a quick delivery day. Dont Buy On Line... Come into the store 90 Danbury Rd in Ridgefield and ask for Robbie.
Every step of buying our King bed from Robbie, at Mattress Firm in Ridgefield, has been an exceptional experience. He is so low key with no pressure while being very helpful. The delivery team was efficient, professional and friendly.
Robbie is the best. He took his time in educating us and giving us recommendations on the type of bed. We did two visits and highly recommend this store and Robbie. Thanks guys!
Excellent customer service. Come in and visit Robbie for great service with a welcoming smile! Highly recommend!!
Just back from the Ridgefield store. Robbie was excellent at helping me find the right bed. He took the time to listen and is extremely knowledgable about mattresses and all the things that go with a major purchase like this. I highly recommend him if you are in the market for a bed! Thanks Robbie, for your awesome customer service!
I was very impressed with Robbie and the service he gave us. I will recommend this store for future purchases.
Robbie was very informative and helpful. He knows his stuff when it comes to mattresses! He was eager to help and work with you. We were pleased with the service and happy with our purchases.
Robbie was great and took a lot of time with us to make sure we picked out the right bed.
My husband and I were referred to Mattress Firm, and, Robbie in particular, by friends who had recently bought there. I was apprehensive about mattress shopping, having heard horror stories of the difficulty in choosing one and the cost. Robbie was a wonderful salesperson for his company, making the experience a relief and a pleasure! Cant wait to get our new mattress in a few weeks! Thanks, Robbie!
Excellent and thorough assistance by Robbie. Not pushy. Provides fantastic education on mattresses will highly recommend Robbie and store.
Robbie did a great job helping me select a mattress, with different options and great follow up.!
Robbie is a great salesman. He made sure we tried out different mattresses to find the best fit.
We are so please! Robbie helped my 6 year old son quickly navigate the mattresses that were suitable for him. Thoughtful and easy! This is our second mattress purchase!!!
Great sales experience with Robbie. Helpful and knowledgeable.
Robbie was a big help. We mostly knew what we wanted but he further educated us and we ended up with a great product.
Had a smooth visit to Mattress Firm with Robbie Robinson as my sales associate. He was friendly, knowledgeable and helped me find a mattress that was comfortable and within my budget. I highly recommend!
DOREEN WAS MOST EXPERIENCED AND OUTGOING. WAS A GREAT HELP FOR MY PURCHASE OF A MATTRESS FOR A TALL MAN.
Robbie was amazing. Very knowledgeable and so helpful. Definitely go back. So pleased with our mattress purchase.
Friendly, knowledgeable and wonderful to work with. Competitive pricing and good selection of delivery dates.
Terrific customer service!! We were in and out with exactly what we needed. Robbie was a total delight!!
Mr. Robby Robinson was our salesman at the local store in Ct. He was a gentleman, very knowledgeable and concern for our health and safety regarding Covid during our visit. He insisted that we sanitize our hands on a regular basis and provided face and head shields to lay on the showroom beds.We were shopping for a new home in Florida. There was a Mattress firm store nearby for local delivery. Robby hooked us up with a great deal and delivery to the new home.
Robbie has been a great help to us with several mattress and pillow purchases, and we have loved all of the products he has recommended. We definitely will continue to return to the Ridgefield Mattress Firm store for any future purchases!
Experienced and expert help from the manager, Robbie. He knew everything we needed to help us make our choice.
Ez experience, lookin forward to sleeping
We just had a wonderful experience with Robbie. He is so knowledgeable about all of the mattresses and really took the time to find which mattress was right for us. He didn’t push any certain mattresses on us and really explained all of the different options in depth. He was sanitizing as we went along and wore a mask, which made us feel very comfortable. I would highly recommend buying a mattress here and make sure you ask for Robbie!
The sales guy is great. Engaging & helpful.The delivery guys are terrible. They 1st delivered a king mattress, but only 1 of 2 box springs. Then took all that back. 2nd delivery was brought to the billing address & not shipping address. 3rd delivery-we waited all day. No one showed. Management volunteered to discount the invoice to make up for the fact that it took 4 attempts to get delivery. Then to actually get them to credit my card back took at least 10 voicemails, 5 emails & more than 2 months. I’d shop elsewhere.
Robbie was very helpful and knowledgable. There was good selection in-store, they honored the online (sale) prices, and they provided us a great deal on delivery/pickup. This is our third mattress purchase through Mattress Firm, and we will be going back for our next.For Covid shoppers: the store was clean, gloves/pillow covers/hand sanitizer were provided, and the experience was just as good as it would regularly be.
I had a great experience at the Ridgefield Mattress Firm! I was looking for two twin mattresses for my daughters. The mattresses were a great price, felt comfortable, and were delivered quickly! The salesman (Robbie) was personable, professional, and very helpful. Thanks Mattress Firm!
Excellent service today with Robbie: efficient, polite and knowledgeable. Thank you!
Such a wonderful experience with Chad and Rob this afternoon! We bought a mattress online a few months ago and it just wasn’t comfortable. It’s so important to pick out a mattress in person. Even though you might be nervous to go mattress shopping in the age of COVID, don’t be! Every precaution was taken including disposable pads to lie down on. Would highly recommend!
Robbie was so helpful, very knowledgeable and really helped us pick out the right mattress!
Robbie was great. He helped us explore our options and find what would work best for us and were very excited about our new mattress!
Robbie has been amazing! He patiently showed us all the mattresses, and helped my mom and I pick out two perfect mattresses. Robbie made getting a mattress a breeze. He is so friendly and helpful. If you need a new mattress, you need to come to Robbie. Thanks!!
I went to Mattress Firm to look at king mattresses. They had a good selection, good prices. The salesman, Robbie Robinson, was very nice and knowledgeable about his products. I bought one and speak highly of Robbie because he did not try to pressure me. The process went quickly. I’ll go back.
The Manager, Robbie is fabulous!!
I went there approximately a week now...I was welcomed with open arms and all my specific needs were met. My sale associate was Mr Kelly he was EXCELLENT. I love my new bed
Chad and Robbie are amazing!! Chad really cared about my son’s needs (back issues) and gave us lots of his time and shared his expertise to make sure we felt confident in our choice of mattress.
Robbie was an amazing help!! Gave me a great deal. Much appreciated! Go see him!
Robbie was great, he gave us a great deal on a twin mattress.
Vaughn was very helpful! Polite and curious. Very professional and informative. I’ve only spoke on the phone with Robbie who answered all of my questions. Thank you! Jill
My fiancé and I came to this location with the intent to purchase a tempurpedic mattress. We were greeted by Robbie who was super friendly and had a great sense of humor. He was patient, kind and let us make a decision that was best for us without the pressure of feeling like he was just trying to make a sale. We landed on a perfect mattress and Robbie was great the whole way through. Next time you go to Mattress Firm, ask for him!
Robbie Robinson was our salesperson in Ridgefield and he was a pleasure to work with. He was informative and helped us out tremendously. Really looking forward to getting our new bed!
Robbie is absolutely amazing!
I had Robbie help me and he was amazing! Such a people person, and understood exactly what I was looking for. Wide range of options at affordable prices.
Great and efficient visit!
Robbie was wonderful to work with and so helpful!
Robbie R. at the Ridgefield Mattress Firm store was a pleasure to work with and did his best to get me to the price and service I needed to win my business. I await my delivery and hope the rest of the company treats me as well as Robbie did!
Robbie was amazing!! I had such a great experience! They went above and beyond to help me get a bed that best fit my needs in a timely manner. I would highly recommend them
Robbie was super helpful with our purchase. Will will definitely be back!
I recently purchased a bed set at Mattress Firm in Ridgefield. I worked with Robbie. He was great - very professional and and extremely pleasant to deal with. I was called the night before the bed was to arrive with a 2 hour window for delivery. The bed was delivered exactly when they said it would be.
Robbie is the reason we keep coming back, they care so much about their customers!
Went in to buy a mattress and it was a quick easy transaction. Robbie was so kind and responsive to my needs. He helped me find the right product and his knowledge was extensive. Thank you Robbie!
Very helpful, knowledgeable, and best customer service in town. Thank you again Robbie.
Awesome customer service top notched I went in undecided and your experts use my personality to help with the decision making for my entire living room...thumbs up to Kelly man you made it alot easier, my wife loves it
Robbie Robinson was the best! He explained all the options, never pressured me to buy above my comfort zone and was very personable. Delivery was exactly as promised. I would highly recommend buying your next mattress here!
Robbie made my experience on getting a mattress amazing!!
Robbie Robinson was very helpful, polite and knowledgeable. There was no sales pressure (which we appreciated) and he allowed us all the time we needed to make a choice.Delivery was also quick and efficient, they arrived exactly on time.We are very pleased with the whole experience.
Wonderful service and great prices. Kwesi Kelly was a great help in maximizing upgrades and value.
Very helpful staff.
Come see Robbie in Ridgefield! Phenomenal service and great mattresses!
The salesman (Robbie Robinson) was very friendly and knowledgeable about his stock. I’m not a huge fan of the “sales” experience, but he made it as painless as it can possibly be. Interacted very pleasantly and professionally with my 12 year-old son.
We needed a king size mattress in the middle of covid and Robbie ensured we had a sanitary and safe experience, and ultimately we found the perfect fit for our needs. Thanks Robbie!
Robbie was so helpful to us when picking out our new mattress. He took the time to make sure we were able to test out a variety of mattresses, and he listened to our particular likes and dislikes about each one. He gave us the care and attention of a phenomenal store manager, and we are absolutely thrilled with our new mattress. We highly recommend the Ridgefield location, and we will certainly return the next time we need a new mattress!
Robbie Robinson delineated very clearly all the cost details regarding my purchase and how to take advantage of the sales. I ended up getting more bed for less than the original bed i looked at. Furthermore, he was very personable and patient. As for the delivery, Mr. Regisford and his associate were on time and set everything up in 9 minutes. Very pleased.
The store manager, Robbie, went out of his way to make sure all of our needs were met. He went above and beyond to satisfy our needs. We will definitely recommend this store to any friends and relatives that need a bed and a great experience.
The shopping experience turned out to be pleasant and answered all my questions, thanks to Robbie Robinson. Im sure the delivery and installation next week will be just was problem free.
The service was great. The prices were very good and we got delivery the next day on time and with no problems and very efficiently. Management has obviously put a very good service program into play. Good job.
Robbie was awesome! Took the time to educate and properly fit me to my bed. Super excited about my sleeping experience with my new bed! Thank you Robbie!!!
Robbie was fantastic! He took the time to understand what our issues were with our old bed and expertly helped us make a selection we love. Thanks Robbie!
Robbie was great and helped tremendously to make sure I made the right choice when buying my bed. Couldn’t have asked for better service.
Not a bad place to buy a mattress. But to get a decent, competitive, price you need to bargain hard and be prepared to walk out if they wont negotiate. They have a great selection from inexpensive to very expensive Tempurpedic. Ended up with an inexpensive one and am happy with it.
I had a good experience picking out a new foam mattress which I preferred to buy from a store since I hadn’t slept on one before and had some questions. Angelo was able to point out a popular (and surprisingly affordable!) choice that is working out great. Delivery was easy and timely.
Robbie was a great help and really payed attention to details when I was looking for a comfortable bed. I highly recommend coming in and talking to him about the new bed you need.
My husband and I went to get a mattress for our trundle bed and had a very negative experience. When he walked in the male salesperson was outside smoking no big deal. However when he came in in after us he immediately went to the back of the store made a phone call and was yelling at someone on the phone. The other female salesperson was with someone else and informed us that the man would be with us in a minute. After about 5-10 minutes she yelled for the male salesperson to get off the phone and come help us. He lingered and then car to help us. My husband made it very clear that we wanted a very cheap stress for the trundle bed but the man insisted on showing us very expensive beds. We finally looked around on our own and found the cheaper mattress and chose from those. Even after we chose a mattress the man continued to try to have us get a more expensive mattress. Probably wouldn’t go to this location again!
Salesmen Tom and Robbie were great, absolutely no pressure but very knowledgeable! Looking forward to sleeping in our new bed
Angelo was very helpful and knowledgeable about all the different products. Great experience. 👍👍👍
Recently went to this location to purchase and decide on a new mattress. Angelo was incredibly helpful in both helping me find the best fit for me and in giving a good price
Highly recommend Ridgefield Mattress firm ! Angelo is extremely knowledgeable and sold me my dream mattress ! Ive had it a week and its beyond wonderful
Kudos to Mattress Firm Ridgefield--aimable, responsive, professional.
I had an awful experience with this store. I ordered a mattress and they put the wrong mattress number in the order. So I received a mattress I did not order. Then when I called to rectify the situation the lady Mary lied to me and then when I caught her in her lie she said she was mistaken. Then they said they would send me the right mattress. The day of delivery I checked the website to get a better time frame and I couldnt get an answer. I called another store in mount kisco because they opened earlier and they told me the order was never put in correctly so my mattress was not coming! The mount kisco store was so helpful and got my order fixed. I would NEVER shop at the Ridgefield store again.
Doreen was very helpful and spent a lot of time with us to make sure we found the best mattress for us.
Good experience, I bought a mattress there and they were very helpful and nice.
Great experience- Doreen was super helpful guiding me to the right mattress and pillow to address my back pain. Would highly recommend.
Ask for Robbie!
Angelo was extremely professional and knowledgeable in helping us to find the mattress that met both of our needs.Simonne & Wayne Hewett
Robbie was very helpful!
What a great shopping experience at Mattress Firm. Easy and quick
Wonderful salespeople and mattress selection.