I cannot thank Paul the Store Manager enough. My wife and I were in a bind and he personally helped me on both our trips there today. He came out to my vehicle and made sure the roof rack I was looking at would fit my vehicle and then worked through the instructions with me so I felt comfortable with it. Truly a manager who goes above and beyond. I highly recommend this place!
It was slow when I got there so I grabbed everything I needed quickly until I got to the checkout and realized I forgot am item. Jennifer was very helpful and patient as I scrambled up and down the isles.GREAT Customer Service
Jennifer was extremely knowledgeable and helpful, also very polite and friendly. On the downside, the main item I purchased was merchandised in the wrong location with the wrong price, which the manager chose not to honor, which was disappointing. But all employees customer service was excellent.
They always have a better idea so far so good
Went in to buy an item I thought was on sale until I got to checkout then was told I needed to have an annual membership $29 in order to get item at advertised price. I will return to shopping at Home Depot/Lowes where no annual membership is required.
Nice people clean store and had everything i needed
Man do they have everything u wanted and at a great price
Great place did not have what I was looking for, nail gun battery operated.
Nice place. A big store thats well organized.
Clean store nice selection
Excellent staff, very helpful to locate what you need. Fast checkout, very courteous employees. The only downside is the quality of the tools, but you get what you pay for and the prices are great along with the excellent selection.
Brought200.00 wroth of t9ols but wifey mad but Im happy lol
Didnt have what I wanted
Busy place. Good, cheap stuff.
Great deals. Usually have extra stock on hand. Download the app for coupons and sales.
HF has everything a mechanic or shade tree mechanic would love to have. The items are so cheap that anyone can afford to buy them. I really like shopping at this location. The parking is always spacious.
Everyone was properly spaced; masks were worn.
Most organized HF ever.
I love the place didnt know it was there and I will be back.
HARBOR FREIGHT TOOLS IS MY #1 PLACE FOR BUYING MY TOOLS.......& NORTHERN TOOLS COMING IN 2ND BEST FOR BUYING MY TOOLS....Idc about people claiming theyre too cheaply produced, & their quality is BS.... & that they wont last long........ Haa!!!!So?!?!?!! LITERALLY...... Even IF that were true.....The price you pay for this stuff, is SO cheap...... that I PROMISE you...... By the TIME you do break it, or wear it out, youve gotten your $9.99 worth out of it!!!!! gbust mefor your ¼.... Your ⅜....OR, your ½ Torque Wrench... I promise you....
HF was great. Very helpful associates and knowledgeable.
Great deals maaaan. Like Wow man
Found exactly what I needed at the right price!
I will always enjoy coming here for most of my hardware needs. They have a lot to choose from and decent prices. The place is clean and they are willing to help you!
Wide selection of various tools and priced to fit just about any ones budget.
Harbor freight has was you need but if youre someone who is not knowledgeable about tools youre in the wrong place Im not saying they have bad customer service you just wont find anyone to help you. So take someone with you that has knowledge of tools and you will have a more pleasant experience.
This is my spot. Especially when you have people there that work well together and it shows. They shiw the same team skills with you.they go above and beyond to help you at this location. Love it
Didnt know this place had so much to offer. Not just one thing, but a trove of treasures.
Great prices always a great selection always there when you need them
Nice People lots of good prices on tools.
It was clean and organized
This is a really nice Harbor Freight. Courteous and professional staff. Well stocked shelves. Unbelievable sales and deal that are there all the time and constantly changing. Price matching. Free catalog sent to you by mail. Very clean store.
Had what I Went after, got a discount, the salesperson was so so courteous, and helpful. I wish I knew her name.Much better store than Pearl, Ms. Their stock and the help was terrible. I will drive the extra miles to Ridgeland from now on. Sure glad I got my stuff there.
Very glad they open the location so close to my house, it was always a pain driving out to Pearl. Great prices on tools, much more affordable and then the Big Chain stores. My entire truck tool boxes outfitted from tools from Harbor Freight. Check out Harbor Freight if you want to spend a fraction of the price on high quality tools. You will not be sorry!
I love harbor freight they had gloves and everything thank u harbor freight
Very roomy. Good prices on Chinese tools. A better store than the Pearl store. And you dont have to worry about getting a ticket from predatory police department.
Had everything I was looking for friendly staff members will be back .
This store would get a negative rating if it was available. I waited on hold for almost 30min just to confirm that they have a transmission jack in stock, before I drive 45min from Vicksburg, Ms. 2 people put me on hold. Customer service is starting to suck now because people just dont care anymore.
Harbor Freight Tools is a neat store. It is fun to look around and get tools at the cheap prices. However, it is important to keep in mind that you are getting what you pay for: cheap tools. I personally prefer another brand that is more expensive, but has a quality feel to them. I would get something from Harbor Freight if I could not afford a name brand or needed something short term in a pinch. Still fun to stop by and browse every now and again.
Really good prices and very friendly staff. The manager went above and beyond for us and we are very appreciative.
Pretty much my favorite store. Super helpful staff.
A good place to get tools inexpensively
Great store for the hobby DIYer with decent tools for a reasonable price. HF should figure out a better plan than those crazy coupons.
Nice prices find anything you need if doing construction.
Love that store
Fair prices, some items are cheap but overall you cant beat the price
Can always find everything were looking for.
I always go to the Richland store. The pearl store wont worenty items u buy from them. They told me they dont keep up with tickets after 90 days. The manager and staff gave me a hard time. I will never go there again. My brother bought me a vacuum pump from them and it went bad and they said they had no records of my brother buying anything from them.I believe they just didnt wont to worenty the pump. But I know they have lost a customer for life.
Wide selection, good prices, friendly service
This store was out of three of the four items I wanted to buy
Great Prices. Easy to find what youre looking for. Fast Checkout.
Great prices on tools. Make sure you have a discount coupon.
Great price and awesome service.
First Harbor Freight trip for my grandson. He loved it! I hope there will be many more in the years to come....
Great selection of tools for the people who are diy. The staff team not so much, but nothing to complain about. Price point seems to be average. Clean and organized.
Have every tool and housing utilitys you could think of.
Great place to buy tools they offer Extended warranty on most products and they actually do honor there warranties
Everytime I visit harbor frieght I walk away with a great deal and it does help that I save a lot on name brand tools. Harbor frieght has a new line of tools and a great selection just added today. Its a bonus they have an app dedicated to HFC coupons to help you save. Just bought a new 15pc screwdriver set today for only 24.99, add the 20% off coupon plus the free gift of your choice ( with valid coupon) and I feel like it was a steal. Add on top of all the great customer service, all I can say is, take my money.
Good,cheap,clean,and limited. When giving phone number if not member the computer forgets it so if no receipt no cash only gift card
The prices are good
Where I can get the tools to do whatever DIY project Im working on.
They always have something I can use. The question is how long will I be able to use it
Stores always clean customer service is good love the cashier there everyone is very cordial
I really love this business, they have great tools and a good staff. Their returns policy is really helpful when you buy the wrong thing and I have always appreciated how helpful they are when you need to exchange something.
Has everything you need at a great price!
Good service and Customers service.
Their prices are very reasonable with excellent warranties.
Always awesome customer service!!!
2x as big, and 2x as nice as the one in Pearl. Friendly and helpful staff too.
My next best place they almost have taken me away from home depot
Cheap tools good deals. Always can find some diamonds if you know where to look.
Great store but be careful of what you buy
Great prices, clean and orderly display if products and quick checkout by the employee with a smile. Customer service is not dead and I will definitely return to make other purchases.
JUST GREAT, IN SERVICE AND STOCKED VERY WELL. VISITS ALWAYS GOOD. DONALD D. ADCOCK.
The lady whom helped me knew where everything was in the store is located. Awesome service!
I love this place. The low prices plus coupons equals happy customers.
Nice people, quick service, no hassle
Put goodwill and a hardware/somewhat furniture store together and this is what you get. The stuff heres super cheap.
The staff is very friendly whenever I need help theyre there. I knew nothing about this app but one of the girls have the counter hipped me to it thank you so much. I just like this store.
Lots of, merchandise..great prices..helpful staff
Great place to shop for any kind ofbtool or fastener. Made
Women go shop there. 5 stars
This was the cleanest HF I have been in
Good store great prices
Love their low prices on functional tools.
Good tools even better prices
Nice employees....very helpful
Employees need to be a little more knowledgeable of their inventory.
Lost my phone...other than that services were good
There arent many varieties of tool it just the necessary
Great deals every time I go.
Went in, got what we needed and got out. Helps to know what you want before you go in.
Easy to find, plenty of parking. Harbor Freight has almost any tool or accessory you need
Found everything with no problem prices was awesome, cant wait till next sale !!! Happy customer 😘
I buy for my husband and brothers. They have Great prices!!
Love this place has great coupon deals.
Has everything i need at a fair price
Very rude cashier.