All my family love buying in this store. They are so helpful.

I like shoe inn because even if they do not have my size in a location, they are able to get it from another; which is exactly what happened, thank you for getting me my shoes!

Got some shoes as a gift for my gf and the staff was incredibly helpful, would absolutely recommend stopping in

Came to this store for the first time because it is the only store in the area to carry fiorentini+baker boots. The manager (Kim) ruined my experience. I came to buy boots which are hard to find and left without buying them because I did not want to give a dime to this location and ordered the boots on the store’s website instead. She was incredibly unpleasant, condescending and obnoxious. I came in with my sister-in-law and we were both shocked that someone so obnoxious could be working in sales, let alone managing a retail store. When I asked her about the return policy, she started highlighting a piece of paper as if I cannot read. It’s relevant to mention that I am a lawyer and my sister-in-law is a doctor and she treated us as if we were both illiterate. When I put the boots on the counter, she snatched them away from me as if I was going to run out of the store with them. I came with the intention of supporting a local business and left wishing I’d never set foot in the store. I can’t speak about the other locations, but I would recommend avoiding this location if possible.