This is the worst pharmacy. They gave me the wrong prescription and when I even asked about it and said my doctor prescribed me X they looked it up and said no it was Y. Paid and left. Called my doctor. The doctor even told me they dont know why they gave me that prescription because she clearly prescribed me something else and no it was not a generic, it was entirely the wrong thing. I went back and they didnt charge me for the correct pills.Then I had a 30 day prescription and another one that was only 10 pills. I picked up both at the same time. The one that was suppose to have 10 pills only had 4 pills in the bottle which I thought odd so I actually counted out my 30 day prescription as well and there were only 28 pills. I had to bring both back and they made it right but had this been for a painkiller Im not sure what they wouldve done.Finally I had enough and transferred my prescriptions to walgreens. I was supposed to have 4 refills, remaining, but when it transferred over they only gave me 3. Walgreens said I had to contact my doctor since CVS already closed out my prescription there when it transferred over.In short, they give out the wrong pills, cant count, and cant even properly transfer prescriptions correctly. They are completely inept in every aspect. I dont know what the pharmacist there is doing but they clearly need to be fired or better supervise their employees.

Canceling a vaccine appointment on the day of the appointment with no reason given nor a suggestion of what to do next is UNACCEPTABLE.If you want to be a part of the solution and care for the community, you will KEEP appointments made and or find alternatives for those who seek you for care.

I’m having a hard time decide where to start with this pharmacy.To start with, we all pick and choose pharmacies based on our convenience. This place offers you the opposite.They are extremely unorganized, rude, understaffed, and careless of their customers needs. I have noticed this dramatically for 2 years and I’ve tried giving them the benefit of the doubt because of their location, but it’s more of a hassle and headache to send your scripts here. Every three months that i pick up my medication, i go through the same hassle. They do not give me the correct ones- after multiple requests to note that I prefer the name brand I have been taking. Instead they fill the generic. They fail to call me and tell me they do not have my medication and if i prefer this on. Each and every time i go to pick it up, i need to wait for my prescription to be transferred to Haskell- to then wait, and then make the trip there. People need their medications at certain times of days and they totally mess that up for you.*Each time they have a routine apology and claim they’d make note of this for two years, yet never have.They also don’t have any plan for others in the drive up while offering their COVID tests. You simply wait 15 minutes behind the person performing the test. This is truly absurd.Lastly, if I have ever generally had questions, advice, or wish to use my GOODRx- they are bothered and rude. They huff and puff and act like you are below them and have audacity to be asking questions or advice. It truly makes me sick to think a local pharmacy in such a wonderful neighborhood could allow staff in this manner.I had good experience one time in 6 years living here, which is who I give my one star for. I wish i could remember my name but she was a lovely young lady with long blonde hair who I want to say is named Heather.I appreciate her help and am disappointed to have not seen her back again. I hope they do a clean swap soon and start caring about their customers and their medications like any decent pharmacy would.

I made a purchase of vitamins that were buy 1 get 1 free. When I went to open one of the vitamins I realized it had already been opened since the security seal was gone. I went in to exchange it for an unopen vitamin and was told that I was getting back $0 and had to buy the new one full price. What’s the deal with that?I’ll be driving over skyline drive to go to Walgreens in Oakland for now on.*3/23/21 Update - I was told to wait 24 hours for a call back from CVS Corporate for a resolution and we have yet to get a call. Maybe my BBB Complaint will get me a response.

I’ve been having a problemFinding an item in the right size fit my 91 year old mother . I called and chris answered found the product and brought it up front for me . Cassidy the young woman at the register asked me if I had heard about care pass . I signed up . These two are fabulous employees abd should be commended for the great personalities and workEthics

Just got off the phone with a pharmacist that works in the CVS Pharmacy in Ringwood New Jersey. Basically I received a text message from cvs nature throid is on recall basically there is not enough medication in here and severe side effects I was told by the pharmacist I can return the meds he would damage them but no refund this is very wrong I was paying out of my pocket and Im told return the meds to them but no refund and dont drink them... Very wrong!!!!

FIVE STARS for the employees and the pharmacy department. As for the rest of the store, this store needs an overhaul, redesign, and restocking DESPERATELY! Cant say how many times the store is out of stock on some very basic items...Time for the painters to hit this store, both inside and out - and the carpets.... yuck.

Pharmacy is the worst. Poor communication and extremely disorganized. Dropped off a script the morning before and wasnt told, called notified in anyway that they needed a pre auth. Blatantly lied and said they faxed over the pre auth to my doctors office. Horrible service. Lack of understanding that some people depend on their medicine.

Friendly staff, clean aisles and shelving

Around the time my script was due the pharmacy offered to make it a 90 day supply via text. I thought great, how helpful. The problem was it was an old script that had been replaced. My wife picked it up for me and the refuse to take it back.

Went to CVS in ringwood at 845pm with my grandsons script...he had surgery that day and the pharmacist was great. She fill the script even though they were about to close. At the drive thru no less. Thank you so much so grateful for your help

I very happy with service

Great help all the time when I need answers for my meds they allways are very careing and helpfull they are great especially the Ringwood cvs!!!

If I could score less stars, I would. Prescriptions are never ready within a reasonable time, it’s always very disorganized and frequent errors are made. I am switching pharmacies after only being a client of this pharmacy for a couple of months.

Your average CVS. Good location. Plenty of parking.

Lot of parking.

Pharmacy is wonderful!