Almost all of the customers were wearing masks. However, there was only one employee that I saw wearing a mask who was Alex. A young man who was very polite, knowledgeable and quick to answer my question. He alone is to be commended for following safety protocols and procedures. The other employee merely stated it was not mandatory. During this time of uncertainty there are many stores requiring employees wear masks. I patronize those stores as I feel a bit more comfortable in looking for certain supplies. I will not be doing business here and will be ordering on line for the products I need that cannot be found at other hardware stores. Border Town still requires masks - no mask no service. They had what I needed. Thank you.

I always get good service.

Alex was very helpful getting everything that we needed. Extremely knowledgeable about answering our questions on issues we were having at the ranch. He found the products that we needed. He was so careful with the baby chicks. Happy that he works at Tractor Supply. I’ll ask for him next time I go into the store. Nilda Norma Leza

Suggest you not go here to get propane refills on the weekends. They definitely have refills. We were told twice to wait for service. After about 15 minutes sitting outside baking in the sun in 95° temperatures, the first time, we went back in to see what the delay was. Were then told they have no one certified there to refill. After complaining to the manager, Mr. Hernandez, I was told if I waited 20 minutes till 4pm that a girl on break would be back and could fill my tanks. 25 minutes later on going back in I was then told, oh, she is not certified. Weve never had a problem filling on weekdays. Id think if youre going to offer a service, you need to make sure youve got trained people to provide that service. Definitely dont have people told one thing, twice, and not deliver.

Still havent gotten the hang of it. Still only one item on inventory on many items. So if you need more than one item your in the wrong store. Youll find many items, center of county and at good to great prices.

The employees are nice theyll be there to help and we got some baby chick and they are doing great no problem at all but one we got keeps on losing its feathers not sure if its the food we got from there that its not reacting well with her or the others are being a bully

The staff is awesome. Love the place, like the deals and love the verity on the animal products

Great supplies and friendly staff. Always a pleasure when I stop by and buy my stuff.

Love thia place. Great prices and staff is courteous.

We went to the monthly pet clinic and the Vets were amazing with our dog they were so patient and caring

My favorite place great prices very convenient has a great variety

Very helpful and great service 👏

They have very good people working there and very nice and polite

We buy our food for some of our animals here.Employees never come around to help uou.You have to ask.

Friendly staff. Have most of what we needed. Helpful to direct us in the right direction if they didnt have it.

Great prices always have the things I need

The employees there need to be replaced i would not recommend this place

Found lawn & garden items less expensive than Wal-Mart & staff a lot more helpful

Excellent customer service! Have not seen that here in the valley ever! Thanks tractor supply Rio Grande City Tx!

Got almost everything. I like theyre business hours. Opens Everyday!!

Always clean. Has great assortment of stuff.

Good place for country living folks. They have a little of everything and the staff is friendly

The best place in the area to buy propane.

Everything I got today is so cute, and it was all on sale!

I love coming to the store for the great prices and deals.

Management sucks Christina Longoria does not have management skills and does not respect her employees or customers. No one is ever available to help because there are not enough workers and it all goes back to poor management.

Nice place to buy things

Tons of stuff...even live stuff. Prices...ok depending on what you are buying.

Good place, great ranch supplier. I like it.

Love getting my pet food there

We love tractor supply, we find everything we need

Easier to find. Nice people.

They treat you right

Fast and friendly service helpful staff

U can find tools lawn mower weed eater lot of things like boots jeans and more!!

Love this place.

Love coming to these store, very friendly people!!!

It was an ok place the young men helped put the bags into the back of the truck.

Its a good place to get what you need but you need to know exactly what you need to get, most of the staff are not well educated on outdoors things and materials, also if you ask for help expect to ask sevral times before someone actually helps you

Staff was friendly and welcoming.

Nice place a lot to get from

The baby chicks needed water real bad feathers was all fluff up . .....water water plus lamps on them needs water for sure......told a worker hope they water is was 103 degrees there today ....WATER AND FOOD!!!!!!

I have been there it has almost all the things you need for farm or ranch needs. I like it.

Glass broken at entrance, CSR not to helpful, needed to ask for help loading.

Awesome customer service...!!

Manager on the floor helping customers. Thanks

Put my on hold for 7 minutes and they hung up

Good shoping experience

Nice and friendly service

Always helpful staff

Roses r dieing and still full price.

Always knowledgeable, friendly, service!

Always courteous and friendly

Good place to shopper

Great place for feed

Love it

Nice customers service

Great places

Great product

No service at all

Go to place for ranching needs

Great place

Everything you need is here

Excellent

Found what I needed

Nice friendly

Hardware Store

Fine

Very good for ranch people. I like it

Very good place to go shopping there and I recommend everything

They serve very well

I LOVE THIS SHOP AND ALSO WITH EXCELLENT SERVICE.IT IS UNIQUE IN ITS STYLE IN THE AREA.

Good attention from the staff that works there.

Very kind I liked the attention they gave me.

Very well

Good place

It is a good place where you find everything

Excellent treatment you find everything you need

Because almost always I dont help the things Im looking for

I like it

Nice

Excellent location

Good

Yeet