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Avalon Flooring
1111 NJ-47 South, Rio Grande, NJ 08242, United States
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Avalon Flooring
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Ro
Review №1

Best flooring company in the area! The sales group are very experienced and can help you with all your flooring needs. The guys in the warehouse are wonderful to!

Da
Review №2

Have used Avalon Flooring multiple times with great results. Latest experience was no different. Salesperson John Gillespie and rest of team we worked with were excellent. Highly recommend!

Ma
Review №3

My husband and I needed new rugs for our family room and dining room. We went to Avalon Flooring in Rio Grande because we had had an excellent experience with them in the past renovating our bathroom. Our salesperson, Sallie Rice, was a joy to work with. She listened to what we wanted and showed us rugs that we would like. We found what we wanted and Sallie made the ordering process simple. She was also very personable and as we talked we found all kinds of links to the past. If we need anything from Avalon Flooring in the future we would definitely ask for Sallie.

Ro
Review №4

Guys who did wood floors, were the best, did a great job. Sales person, Sallie, also was a fabulous sales woman, she is the best. Thank you very much. The ones who put down the rug, you can keep them.

De
Review №5

I bought my backsplach tile from Avalon Flooring, Sallie Rice was very helpful in making the selection. This product was a special order for the color. She followed up to procure this for me during the pandemic. I am so happy with the result.

Ba
Review №6

Sallie Rice assisted us with flooring, carpets and window treatments. We have been in many stores and have spoken to many sales people. She was by far the most knowledgeable, courteous and helpful person we have ever worked with. She answered all of our questions and she did everything to facilitate our decisions. We are doing extensive remodeling and plan to use her expertise and talent throughout our project.Thank You Sallie!!

Li
Review №7

Sallie Rice !!!! What can I say but SALLIE RICE !!!! She is AWESOME !!!From the first moment I walked into Avalon Flooring, shes been, by far, the person you want to talk to and work with. Her knowledge and sense of style are impeccable and dead on. The installers were so precise and meticulous, they also need to be commended..... what an excellent job they did. I will never use any other place. Avalon Flooring on Rte. 47 in Rio Grande, Sallie Rice, gets way more than 5 stars....Thats the place to go !!!

Bu
Review №8

Wife & i Went to the store today about 2:00 there for 45-60 minutes they were filming something. We are about to get a bathroom renovated so We looked around never saw a salesperson so we left.Not a very good showing of customer service. If we ever have occasion to go back I guess we need an appointment to get service.

Ju
Review №9

We ordered flooring and tile today at Avalon Flooring. Sallie Rice was so helpful in helping us make our choices. She obtained samples for us and went the extra mile. She is so efficient and knowledgeable.

Br
Review №10

Salesperson John Gillespie was excellent. He personally delivered our rugs free of charge because my wife and I could not get to the store by the pick up closing time of 4:30pm. Excellent experience and would highly recommend!

Su
Review №11

Avalon Flooring, Rio Grande, NJ (review 2/6/21) We recently used Avalon Flooring for our condominium flooring in Wildwood Crest. We ordered Karastan carpet (Cascade Views) and COREtec flooring (Grande Premium XL). We had a great experience with the whole team and overall are very happy with the products installed. Main team who helped us before and after the install:John, ManagerMichelle, SalesSteve, EstimatorPatty, SchedulerSubcontractor - Installed Carpet: Floorscapes by ThomasSubcontractor - Installed CoreTec: ASAP Floors (Marcus main contact)Had I not mentioned to John I was so impressed with how well everyone worked together, and seemed so vested, I would have never known they are all actually Owners. Sounds like the original founder of Avalon Flooring set that up before he passed away.Note: Ive attached pictures hoping they might help someone. Picture 1) The Karastan carpet has sections in two rooms that look like seams but they are not and they are not marks from the way carpet was rolled. Steve is hoping the carpet will relax over time. Steve did note it in our file in case it does not relax | for warranty purposes (fingers crossed). They dont just leave you hanging after install, they follow through.Pictures 2&3) This particular style of COREtec will need thresholds and transition pieces. Take time to understand the transition and thresholds ahead of time. We kept the original tile in our kitchen. Our dining room, living room and hall surround the kitchen. COREtec transition pieces only run a certain length so if seam(s) are going to bother you ask about it (I think they used T-Moldings). Picture 4) For bath threshold they cut and tweaked a Baby Threshold to fit in front of the marble. 5) For the bedrooms used a normal Reducer Threshold I believe. 6) We decided not to replace our floor trim so they added shoe molding (not a quarter round).We would use Avalon Flooring again.

Ka
Review №12

We worked with Gladys and she was absolutely amazing! I never felt rushed or pressured to pick anything. Picking out tile and flooring for a new house is overwhelming but Gladys took us room by room and made it seem so simple. The price was also much less than a previous quotes we had gotten other stores and the service was incomparable to the customer service we received from Gladys. We were very happy with our whole experience!

Re
Review №13

The only thing better than the store was the sales person, Sally Rice! She was amazing, took the time to show us options, go over prices, and answer all of our questions and concerns. After the purchase she followed up with a rendering, product availability and delivery. She is a true professional and we cant recommend her enough- if you want to be taken care of, ask for SALLY!!!

Vi
Review №14

Sallie Rice is amazing... very knowledgeable and extremely helpful...after just 5 minutes with we knew we were in good hands. She made our time very rewarding. She was extremely helpful with our selection of vinyl flooring. Sallie is well versed on the different types of material and construction.We purchased vinyl floor tiles for our living and family rooms. When it came to selecting carpeting for our three bedrooms… Sallie knew what to show us which made our decision easy. She explained the different fabrics, padding and textures.It was a real learning experience for us; something that you don’t get at most retailers. Sallie was so patient that we really felt important! There wasn’t anything that she was unable to answer or recommend…amazing! She’s very dedicated and enjoys dealing with customers. We ordered the flooring for our 5 rooms that very day.Thank you, Sallie for making our Avalon Rio Grande shopping experience, satisfying, pleasant and enjoyable!OH… Make sure you ask for Sallie Rice!Vito and Vita Maria

Pe
Review №15

Great place to do all your shopping for flooring needs. Staff is awesome to deal with. Highly recommend to anyone who is doing any type of home renovations.

Jo
Review №16

Just purchased tile for my bathroom project sales associate Sally Rice was of great help suggesting and guiding us through all of the overwhelming choices thank you

Sa
Review №17

John Gillespie is totally awesome, very knowledgeable and always able to get product fast and accurately. Will be recommending him to all my family and friends.

Th
Review №18

Avalon has a dizzying selection of carpet, tile, flooring, and window treatments. If you go, I recommend speaking with John Gillespie. He made us feel like family; patient, helpful, just a great sales rep. He showed us samples of what WE needed based on our application. Were looking forward to our new sunroom carpet thanks to John G.

Si
Review №19

The store has many options and the best sales person. Thank you Sallie Rice for helping us, you were excellent!!

Ty
Review №20

As a contractor, I work closely with Gladys at the Rio Grande showroom! She is always professional, helpful, and goes above and beyond to make sure the material is available for our projects! Great with design and highly organized, she takes the stress off of designing your dream bathroom! I am thankful to have her and the rest of the Rio Grande team in my corner to make sure our clients receive the best service when selecting tile and flooring!

Ma
Review №21

John Gillespie, sales representative, at Avalon Flooring in Rio Grande, NJ was extremely knowledgeable about flooring products as well as offering helpful advice in choosing the perfect selections. Great job, great customer service!

Li
Review №22

Mike P. Was so very helpful! Love, love, love our choices!!

Do
Review №23

Sally Rice was wonderful to deal with. I will always go to her for any flooring needs

De
Review №24

Sally Rice played a major role in our 2 bathroom renovations. She is was so very knowledgeable and patient with me as I made my selections and the results are perfect!

Ni
Review №25

The people of Avalon Flooring in Rio Grande were professional, knowledgeable, and willing to accommodate our unique needs. Over a two year period they have facilitated, with a smile, our completion of a daunting task that was made more complicated by these crazy COVID times. Thank you for a job well done.

Ly
Review №26

I was feeling overwhelmed about a upcoming project . I Called the rio grande store and the salesperson(Yvonne sam ski?) was extremely helpful and patient. Can’t wait to come in and get started!!

Ma
Review №27

We had a very nice experience today, the staff was very friendly and their store is stocked with beautiful rugs, counter tops, cabinets and it was very clean.

jo
Review №28

What an amazing experience I had with Gladys S! She is an asset to your team. I was overwhelmed with Avalon’s selections. Gladys was patient, helpful and extremely knowledgeable. She provided superior service. She assisted me with selecting my kitchen and bathroom tile. I highly recommend her. She went above and beyond what was required. She even spoke with my contractor and extended her service should he have any questions about installation. Kudos to Gladys. Thank you Avalon Flooring!

An
Review №29

This place has great material and products. The sales people are very nice and ask if you need help. Todays pickup of 1100 square feet of flooring couldnt be a easier.

Al
Review №30

Just finished ordering commercial carpet for two units of our resort property. Steve fit us in his busy schedule and came out to get the measurements right away. Bryan helped us pick the carpet that was a perfect fit for us! Ordering was taken care of quickly. Thanks for the fast and great service guys!!

Al
Review №31

Great service and amazing tile selection. Knowledgeable staff. Will help with any question. Im glad to deal with Avalon flooring for the last 5 years. Keep it up!

El
Review №32

Everyone at Avalon Flooring did an amazing job with our bathroom! From our first contact with Jim at the showroom to the guys who removed and installed our new tile! It looks amazing! Cant wait until they come and put in our new wood flooring! Thanks to all

An
Review №33

The store have nice stuff and plenty of choices. However, the sales rep ( woman with bad hair and bad clothes boots and flannel shirt on Memorial Day weekend) was pretty rude. Was with my friends helping to pick up marble and she proceded to start a confrontation about my taste and my friends one. So rude. Most likely will still but the product but will love to see her go. Sallie ... RUDE.

Ch
Review №34

As home remodelers we have visited Avalon Flooring many times over the years and have bought laminate flooring, tile of every description, and carpeting for both the project homes and our own. The selections are great and their design ideas are always on point. Just exactly the look we are going for. Need a rug installed? Their remnants are fantastic and after several different installations by several different contractors we couldnt be happier. The staff is helpful, friendly and most importantly knowledgeable!

ma
Review №35

Excellent customer service as soon as you walk in the door! John Lombard assisted me and my wife with purchasing carpet for our whole second floor. The material we picked was perfect and within our price point. The installers showed up on time and did a fantastic job in a timely manner. We couldn’t be happier!

Ca
Review №36

JohnJust wanted to let you know its been a pleasure dealing with Avalon Carpet. After two years your store was called on to repair a problem that was caused by a pet creating a pull in the carpet. You sent Steve to do the repair who is definitely an asset to Avalon Carpet and did a great job.ThanksAgainFrank M

Ke
Review №37

Had carpet installed in mid April 2019. The salesperson Artemis Ondrejka was very patient with us. The carpet installers were Efren and his helper were very accommodating and did an excellent job. I have never been so happy. Recommend to anyone in the Cape May County area.

Ro
Review №38

Impressive showroom. Quality decorAllows you to visualize products in Your Home. Inspires Ideas and possibilities. Knowledgeable, Friendly staff from the Salespeople to the reception/check out desk.If you are Looking for something a Little More you must visit this Establishment. It is an Experience!

Ge
Review №39

Very large selections of carpets, tile and wood flooring plus plenty of parking. All store personal are knowledgeable and helpful. Certainly a very welcoming atmosphere to look for your home upgrades.

Mi
Review №40

Excellent service and the best selections we found in the area. Thanks Sallie!

Ge
Review №41

We had a great experience with the professionalism and knowledge of Avalon Flooring. Artemis of the Rio Grande store made the process of getting new floors so much easier. She helped us with our project from the beginning and saw it through, always available to answer our calls and always kept us updated until it was complete. I highly recommend Avalon Flooring!

Sh
Review №42

The flooring people did an amazing job. We had some issues with different height with the floors & they did an amazing job accommodating us & fixing it the same day. We will definitely be calling them again in the future with other work that we have planned. Thank you guys.

Ja
Review №43

Wonderful, spacious showroom with a great selection of products for a home. The layout provides the opportunity to see many types of flooring, wall tiles, and window treatments.

Cy
Review №44

Staff knowledgeable,prices ok, sale prices help good selection

Va
Review №45

I had an awesome experience with Avalon Flooring. My carpet and hardwoods look amazing. I worked with Michelle Olson and Steve Bradley and they were extremely helpful with my selections. I highly recommend using Avalon Flooring.

SJ
Review №46

This was my first visit and it wont be my last. It was easy, staff very friendly and choices available were perfect for what I was looking for. The installers are professional and cleaned up before they left. I have been referring them to anyone who asks where can I go for?

Ca
Review №47

Being a developer who comes in contact with many different suppliers I wanted to take the time to praise Avalon Flooring in Rio Grande NJ. Not only do they give you their professional help and great pricing they go far and above to do whatever they can to please all there customers. Last Friday at 3 pm I needed to have my tile delivered to my job site in Strathmere and the next available date wasn’t until the following Thursday. Unlike many other suppliers this would have been the final word and we would have had to wait. That didn’t happen, thanks to John L he went to his driver and his back room dispatcher and MADE IT HAPPEN. We had our tile and the price to deliver my tile was FREE. Thank you guys and as usual another job well done.Sincerely,Jlc

Pa
Review №48

Bryan, At Avalon flooring went beyond in helping me and my wife.At

Li
Review №49

Wide selection of tiles ( my interest). Lots of vignettes to view tiles in bathroom settings. Michael was super helpful, extremely knowledgeable.

Sa
Review №50

Eighteen months after having purchased a Karastan carpet for several rooms in my home parts of the carpet appeared to change color. Avalon worked with me and for me through the process of having Karasten evaluate and propose a replacement of the carpet. John, the manager of the Rio store and Efren Services the, the capet installers sent to replace the faulty carpet were exceptional in their service. They were professional, understanding, fast and efficient. We could not be more satisfied with our purchase from Avalon Flooring, Rio Grand.

ji
Review №51

Donna was terrific. Very helpful and knowledgeable!

AL
Review №52

Management was very helpful in coordinating installment and the installers were excellent

Ga
Review №53

Super busy on Saturday. Hard to be able to talk to sales person. But their products are gorgeous!

Ro
Review №54

Avalon flooring was a very nice experience they were there to help when needed but didnt hound you while we were looking.

Ba
Review №55

I have worked with numerous Avalon Tile locations and the Rio Grande location far surpasses all others. I worked closely with Tyler Prince and he did an amazing job addresses all of my concerns and ensuring that I was 100% of my final material decisions.

Ap
Review №56

GREAT JOB AVALON ....we recently purchased carpet and installation from avalon flooring in Rio Grande NJ and we are very happy we did. We picked an in stock Karastan carpet and ungraded pad. The sales staff (Donna and Francine) and Steve the estimator were all very helpful and made the process very simple. Our installer, Shawn and his helper did a great job installing and they where on time! Bottom line...great people and service! And, super price! (they were lower than Home Depot). I highly recommend Avalon Flooring and will most definitely use them again. Thank you for an amazing experience and flawless service.

Ri
Review №57

Very knowledgeable also alot of options to choose from

Ge
Review №58

Knowledgeable people great quality products

Wi
Review №59

Great store, very good selection. Friendly sales associates.

Ed
Review №60

Nice helpful did not have what I needed

Ge
Review №61

Big store with a whole lotta of nothing.

M
Review №62

Not to helpful.

Ma
Review №63

Great selection

Fr
Review №64

Stands by their warranty.

Sa
Review №65

Awesome.

Mi
Review №66

High prices

Information
100 Photos
66 Comments
4.6 Rating
  • Address:1111 NJ-47 South, Rio Grande, NJ 08242, United States
  • Site:https://avalonflooring.com/locations/rio-grande-nj
  • Phone:+1 609-465-3051
Categories
  • Carpet store
  • Blinds shop
  • Carpet installer
  • Flooring store
  • Flooring contractor
  • Rug store
  • Tile contractor
  • Wood floor installation service
Working hours
  • Monday:9:30AM–6PM
  • Tuesday:9:30AM–6PM
  • Wednesday:11AM–5PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–3PM
  • Sunday:Closed
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Service guarantee:Yes
Payments
  • Credit cards:Yes
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