Dont pay a bit of attention to the one star review. This company is punctual and knowledgeable. I work in storage so you can imagine how many times i have had to call southwest doors. Always fast always friendly. Sheldon is great and takes great care of us. Joseph is the man! No job too small or too big. I have nothing but nice things to say about sw doors. Call them for your repair or install you wont regret it.