Good place if you absolutely need something. Outdated floors, out of stock on things I needed and I swear I seen a rat run passed me. This place has seen better days!

I went in today to check out the paint and trip on a broken piece of tile! Scuffed my shoe. How is this a hardware store and it’s raggedy. Everything is very dusty. Come on Lozon’s y’all be apart of this community to long to not have the best store in town. We appreciate having a hardware store now give us something we can be proud of!

Always helpful and have most you home repair needs.

Went for straw but they didnt have any. They had good suggestion for what I needed.

Hey sis the place with the helpful hardware people Ive been going there since I was old enough to see over the counter and well be going there for the rest of my life

This location is okay for a quick stop to pick something up like I did furnace filters... the store is dirty cluttered and just not appealing to the eye... its dark I really thought a rat was going to come out... they have cardboard all over the entrance and exit doors... for as long as this store has been in business seems like the owner can renovate this place for the community GIVE BACK AND STOP TAKING FROM THE COMMUNITY THEY MATTER.... THEIR MONEY MATTER TO YOU!

I stopped by for keys. I asked how much and was told $2 each ( I saw the blanks sell for$1.49 so like $.51 for the cut) but they didnt have any of the keys I needed. I also had 2 car key blanks that I needed duplicated so I had the man take care of that. I went to the register and the woman said, to my shock, that will be $20. They wanted $5 per cut(2per key) because I brought my own keys. Thats TEN times the amount for the other key cut for each cut on my keys. If they would have told me that price (sorry it will be not $1 or $2 or $4 each but $10 per key) prior to my keys being cut, I would have walked out the door so fast it would still be swinging back and forth

Store is dirty not well kept or staffed. Poorly stocked

Excellent service fair prices

The People were really Helpful and everything is easy to find!

I was able to ship via UPS and purchase items I need it from the hardware store at the same time

Nice little hardware in our Community where they know your name!

Great people who is very helpful

Got in and out with merchandise within 20 mins

We always try to shop local and support our community. Lozon is always such a friendly place to shop. Everyone always makes an extra effort to help us find what we need or come up with other solutions to meet our needs. I look forward to shopping there because they always treat you like family.

Got a Screen fixed and had a Key rekeyef.

Great customer service.

Way Over priced but convenient

Great staff working. Very knowledgeable and very helpful. If things are not in stock they will normally get your item by the next if possible. I purchase all hardware needs from them as much as possible.

New managementGreat service

Very helpful

Love the place

Scott and his employees are the best. They help guys like me that need parts for home improvements but dont know how to do some jobs. They dont just grab the parts they explain how your goona use the part, what to look for and basically explain how to do most jobs. Excellent for guys like me that need help with plumbing and so on. Excellent customer care. They all hit ya at the same time. What can I help ya with today... Unlike Home depot where they just tell ya. Youll find what your looking for in Aisle 3....Love this place...Love the staff....Love supporting local Businesses.....

If they dont have it theyll order it !!!!!!!!nice place to shop

Always friendly

All the workers are so kind and friendly

Staff will go out of their way to be polite and helpful, and they always have what I need. If I lived closer to the area I’d never go to lowes again for hardware

Very helpful

Old fashioned family run store with REAL people who actually WANT TO HELP YOU! Stocked full of every odd or end you need! And prices great. Couldnt believe I just brought in a nice sized window and to replace the double thermos panned glass was only $50!! And they install it! Very happy.

Lozon is a family run business. Ive been doing business their for over 50 years. Their a great bunch of people working there. I don’t agree with this now. Heaven forbid you have to return or exchange anything. They will give you a hard time. I told young clerk the grass seed is no good. He said we can’t give you your money back it open. Of course it’s open after 2 weeks no grass. I just wanted to exchange for something better but didn’t get that far young clerk threatened to call police. I said Lowe would take it back no questions. He said you’re not at Lowe’s . From now on I will take my business to Lowe’s or Home Depot. It a shame I’ve lived in River Rouge for 71 years. I shop at Lozon when they were on Henry street.

Very helpful

Great local hardware store. Very friendly and helpful staff each and every time you are there. Staff has always shown an interest in whatever project Im working on. Its the kind of place where you run into your neighbors and a 5 minute run turns into a half hour neighborhood chat .

I had a very old and outdated wooden frame and they were willing to make a screen for it.

Deena helped us out with our old 4 claw bathtub/shower.. just a fitting for our shower 🚿 and she said that if this didnt work that it means that our shower is not a real four oclock bathtub shower that it was rigged up. Well the fixture fit and we now no that we have confirmed an antique four-claw bathtub/shower!

Nice cashiers

Great people. Very helpful on all my projects around the house. They will help you with any project you have. Show you the parts to get. And they take the time to show you how to do the project. Not like Home Depot at all. I love supporting my local businesses. These guys are the best of the best. .....

Excellent customer service. They have things no one else carries. Also dont hesitate to ask about outdated items for old plumbing. They have stuff in their basement from ages ago.

Good service! Always been asked if I needed help and never had a problem! Great staff!!

Very good service

Some of their prices are higher than other stores but when you have no way to get to another store its ok. They are always polite and very helpful. Just tell them what you are trying to accomplish and they will do their best to get you everything you need for the job.

Good

The help was awful its in my neighborhood I thought it would be nice to shop in my neighborhood not a good experience Will not not be going back your lost

Great staff. Great store. Always helpful. Easy to find what you need to take care of business.

Great service every time.

Good service and good people.

They have stuff the big box guys dont ! Great people too 😀

Good hardware store, still family owned after all of these years. Good supply of stuff and services.

Great local hardware store and knowledgeable staff on where everything is located always helpful and polite

Great place to get all of your hardware! They have everything ! Great service and employees!

Employees on phone while checking me out at register. Prices are high in comparison to other companies in the industry. Only go when I truly need to

Deena is awsome. Was very helpful and thorough

Its ok I guess nothing special

I feel very comfortable there the store clerks are very helpful and paitient

Great Hardware Store. Great service!

Friendly & knowledgeable employees, family owned business, clean store, & some hard to find at other stores items.

I have been going to that store for 50 years. Always had good service.

Great service, convenient, reasonable prices, local business.

Great

Best hardware shop downriver. Family owned. Theyre Great! !!!

Slow

Keys

Good

They usually have what I need if they dont have it then Im at the wrong store for it

Its nice to have a local hardware in the city, friendly employees and have what you need.

Great family owned business

Good customer service.

Always my place to go. Customer service is on point.

They are all kind polite Employees

Friendly staff. Have just about everything you could want or need.

Great store and employees!

Compact and and

Alwats a pleasure

Nice people

Helpful, short staffed.