I give HOME DEPOT a 5 star this is my favorite store it has all of the supplies I need for my home excellent service and the employees are excellent.
I knew I shouldve gone to another location. Went looking for something that online said they had 84 items in stock and left empty handed since there was none. No Halloween decor either? Nah, not wasting my time here again.
Would have been better if they would have read my order correctly the first time. However they fixed it and were pleasant. Thank you
I am a pro so hopefully they recognize. My partner was upset that the cashier did not know that a pro could check out at her register and had my boss wait 30 min to be told by a pro cashier that he could ring there instead of waiting any more longer. Smh.
Helpful, friendly service in the store and at customer service. Cashiers could do less gossiping and more cashiering. I shouldnt have to ask if youre on break.
They failed!! I tried to purchase a mower. They were to deliver it between 8 and 10. At 12:30, I called them to find out where my mower was. They told me they couldnt sell it because it wasnt ready and had no belts and they didnt call me or anything. I still dont have a mower. The supervisor, Tyrone, tried to help but couldnt find the mower. He is to be commended, but as a whole, they failed.
It has always been a joy to shop at Home Depot on Highway 85 in Riverdale Ga. The Paint Department always have someone readily available to direct and assist with a courteous attitude. Ms. Carolyn always ensure that my shopping experience is 100 percent enjoyable by letting me know exactly where the things that I am shopping for are located. Please shine an extra bright light on the Paint Department for always doing an outstanding job making customers happy.
Super helpful staff, the store is very cleanSelf checkout is the best. Im going back to take pictures. This wonderful place sparkles, and shines.
Service is limited but of you read the signs youll figure out and find what youre looking for...convenient location
Customer service at the Riverdale store issub-par. The employees are very unhelpful and act as if Im inconvincing them and their precious time.plus, they have no knowledge of their products....LAZY AS F_!
Thanks to all of our wonderful customers for your continued business, sincere concerns/suggestions and your GREAT REVIEWS that you have so graciously posted!!!
Return some wood only. But I gave 5 stars for the customer service representative who appreciated my happiness. I approached the counter with so much good energy and she acknowledged her appreciation.
This is my favorite Atlanta location. They always have what you need and are extremely helpful. Plus they usually ALWAYS have a riding cart available. This is a big win for me. 😁
I was pleased with the service and friendliness of my cashier Sophia. Will definitely be back. The store was clean and well stocked, unlike the store nearby my home.
Talk about feeling disregarded, smh I waited on the phone for an hour for customer service.. First time and never again. My phone call was sent back and forth from one line to next, no one answered from the department I asked for. I had to get my daughter and physically show up to still find myself waiting to be helped. Mia and one other young lady from customer did do something(Thanks). I always spoke about Home Depot over Lowes, but this location isnt it. This started for me @ 5:04pm and here it is 6:22pm, and I was waiting to speak to Ms. Angela, but Im beyond done.
I know this store like the back of my handThis is my #1Store..True story..Cant say anything bad..wowMy old store, Midtown Atlanta store by Ponce City Market.. Will always be my true #1.. Store store tho.. They outfitted my moms home remodeling project..The Fayetteville,Ga store is where I go now since i moved in the area..
Wow! This particular Home Depot located just off Lamar Hutchinson! Has everything that youre looking for as far as what Home Depot offers & not to mention very nice Associates! so if you ever nearby this particular Home Depot I suggest that you check in & give it a try for you your entire family or your Company/workers or whoever that you might represent take care God bless & as always enjoy shopping at Home Depots everywhere! 🙏❤️👨👩👦👦:-)🤘😎💥👌🖐️✌️👍
Got in and out within minutes. Found all but 1 item I was looking for but, overall great service great prices.
Home Depot is always a great experience. From the layout of the building, to the helpful staff, I always find just what I’m looking for.
Service is nice. Get what you need and leave. Associates are nice but most do not go out of their way to assist.
Very good experience and the workers are very nice.
I was looking for flooring and needed assistance. The young lady in that department was very busy, but handled my request in a timely manner with a smile. Thank you.
Omg got me some nice plants better choices..
Writing this while still here. Taylor approached us at the door with assistance. He told us where to go and even met us there with the item. (Took us some time to find it)I only saw the “lor” on his apron. But that was superb service.
Found what I was looking for; but took a lot more time, not getting no help every time you step into that store😞
So thankful for the strong gentleman who loaded all that mulch into my truck! Everyone I encountered was friendly. Prices reasonable.
I ordered a dishwasher and an oven from Home Depot and have not had a satisfactory experience with them. I was supposed to receive the products back in March. The dishwasher was broken before it even entered my home and I was told I would have to wait more time to receive another one. It is now May and still no dishwasher. Home Depot has done nothing to handle the matter appropriately. Anyone looking to get appliances should go elsewhere. I do NOT recommend going to Home Depot.
Fast convient. Customer service was good. Easy tool rental process.
I had a great time at home Depot today service was great found everything that I needed great job to the sales personnel keep up the good work will be returning my favorite store home Depot how about that God bless Reverend Ross be encouraged always
The experience I had with Home Depot is that I had to seek out assistance. Hardly anyone is available to help customers. Its a shame that customers almost have to beg for help. I wish I could give Zero.
They always have everything you think you need, fast service, and decent prices, at least for what purchased.
This location was great on customer service and everything was good to go...
Got LEDs for my outdoor theatre here along with a fire pit 💥
Been there twice in one week. Great products and services.
I was in and out with no problem.
Hone Depot is always convenient and usually well stocked.
Good customer service and great item selection
The managers are amazing. Its usually really busy here so your gonna have to seek out help if you need it. Curbside pickup takes a while so dont get your groceries first. If you call your gonna wait on hold for a while as well. But the managers are perfect so if you have any issues ask for a manager and they will make it worth the hassle
Everyone in there had on a toolbelt and a flannel shirt. Even the babies. The Dads in there had beards on their beards and no one took cash. You had to either barter for goods and services or fend for yourself.10/10 great store.
Great service. Professional and very courteous. Thank you.
Great selection, very courteous associates, very knowledgeable about their store
This place has very professional customer service I luv to come here all the time great 👍
Great service and very friendly staff.
The clerks here really tried to assist me. But what I needed was not in stock. There attitudes very very positive. They searched in the computer, and even checked other stores. The product was not their.
Love it! We took our time looking around the store, and the workers there were very helpful.
Plenty of useful things for the home owners and contractors.
Love home Depot I just cant get enough of all the diy possiblities available there‼️💅🏽 I cant wait to share a projects few with everyone. 😉 oh and the staff members and crew are really friendly and helpful too. My apologies for not having any pics but Ill take some on my next trip there.
I have mixed feelings...when I called to ask about a tub & surround, I kept getting transferred...ugh! After I expressed my frustration the staff member (Ms. Sandra in tubs) was SUPER helpful. I did encounter an issue with a HomeDepot.com order and when the agent called the store to try to get me help on my shipment another manager was super helpful (I forgot her name :( ) My issue was that the persons answering the phones seemed too busy to actually speak with you on the reason for your call and that is not cool. I work in hospitality (and have for the past 17+ years) so I understand customer service. Otherwise, most in-store staff was helpful, the store was clean and items were in stock that I needed.
The only bad thing about the store is the sales people be running from you scared that youre going to ask them a question I try not to bother them which makes my trip to the store a lot longer than necessary because we all know how big home Depot is. Wish they were a little more friendly at least if they speak to you you wont feel so bad or leery about asking them a question.
Everest, in the tool department helped me locate a tool called an All-in-one tool. They look into their cell phones to locate where items are.
This Home Depot was excellent. I was very proud of the brand. Pro Services ran smooth. They even had someone to help me get my equipment onto my truck I would recommend anyone who is a contractor to this Home Depot
Chris was absolutely amazing. I placed an order and was having my contractor pick it up the next day to install. Chris noticed that one of the items was not in stock but the system said different. He called me as soon as he noticed the issue and told me he would go and pick up my item from another Home Depot so I wouldnt have an issue with my install... this was 5 star customer service and I really appreciated his assistance!!! Hes a model employee!!!
Customer service is always helpful, polite, and knowledgable about their products.
Ms. Angela (Assistant manager) is AWESOME! She was so helpful and knew the entire store layout and very knowledgeable about so many items! Thanks so much!!
Awesome staff knowledgeable and friendly was helped by Don Christopher
Terrible experience with online order delivery. Delivered four days after the confirmed date and left in the street. Mary was great at tracking down my order but the entire experience was frustrating. I had to call multiple times to let them know my order was not received and then was placed on hold for over an hour on multiple days. This is not my typical experience with Home Depot. I will not be shopping at the Riverdale location again.
Its hard to find an associate! But I like the store and I can return anything if I bought the wrong thing.
Very good service a very good team of workers helping customers
Mrs Tifany at this location went extra mile to help me find a magnet when I explained I need it to clean my back yard for the safty of our kids. Than you Tifany and all. Please keep it up.
Just bought a house so we shop here more then we ever did and the staff is always helpful
Best HD @ always have a great lumber
Home depot everywhere I visited, has always been a great experience.
Found everything I needed. Short staffed because of mothers day but thats a plus and not a minus. Wouldnt have been mad if they were closed today. Happy mothers day everyone!
Very poor customer service. I was looking for a certain item and was told by 4 different associates 4 different locations, after extensive searching I finally found it myself.
Went there to pick up an online line order. Didnt wait long and the box was huge . They got it in the car with no problems!! Thanks guys you did good.
OooooH ❗❗ I love it❗❗ Home Depot 💋💋💋💯💯 the best💪👍😍🎯💲❤️
Love being followed around
Went to garden shop. Personell walked me to everything I was looking fir
Most things you need to build or maintain can be found here.
Still my go to store for housewares, plumbing, and other supplies.
Love love love it there, they have what you need and more
Found all that I went for...had to wait in line to checkout...no issues with location.
I ordered my supplies a week ago, and finally picked them up today. It was a curbside pickup order, and the process was very smooth. I can appreciate not having to walk around the store and shop for the items myself.
Great Greeting and customers service. Sanitation station fully stocked. Very happy to see theyre working hard to keep employees and customers safe while shaping in store
Today There were many problems with the attitude of the staff who came to deliver. Never again will Home Depot deliveries be used. never..
Home Depot stores are universal, you can never find anything and the agents run opposite direction. Overall, I love shopping there
Too hard to find stuff for new customers
Great shopping experience. Love the garden center.
Curbside pick up worked. The store was so crowded with folks going in and out that I was ecstatic that I chose pick up! I would not have gone inside with that Saturday a.m. crowd. Although I had to wait for a while, it was understandable due to the number of people I saw. Appreciate that curbside pick up is available! Well-marked parking and good signage.
Some employees need more know-how experience about their own products
POOR SERVICE! ASK FOR A MANAGER NO ONE NEVER CAME TO ASSIST. I WAITED FOR ONE HOUR. Ridiculous
It was a good visit I needed to get a fire extinguisher and some light bulbs. I had a few minutes waiting to check out.
Mrs.Carolyn in the paint department is excellent! She’s not only helpful but also very knowledgeable about paints and other things in her department. She always make my shopping pleasurable!
I usually avoid this Riverdale Home Depot simply because the Lac of dedication among employees and especially the pro loading Associates.However this time it only took four Pro loaders to pass me up as I had three cart of material to load and finally Jose offered assistance.Thank you Jose Pro loader of the day!Looking forward to using my new toys!
Jan 3 21Riverdale, GAWe came in to order a special designed door. We requested assistance twice. We waited 40 minutes for someone to assist us in the door section/area. No one came. We left.Simmons
Needed some plug in plug it in .... And yes Home Depot on 85 in Riverdale glad plug in cheaper then dollar general heads up just saying ❤️❤️
So much better than the Home Depot in Fayetteville! Always fully stocked, friendly and available staff and good customer service!
Great service! Thank you.
Thank you HEROES!!!! The curbside delivery was painless and fast. I appreciate you. God bless you and keep working hard!
Lets build something together. LOL! I love this story. Today was a good shopping day. Lots of good tools on clearance. 😁