Very polite staff and organized really well.
Dont have their website updated with store hours. Looked them up online, said they close at 8. Walked into the store at 5:45, got told we need to do hour shopping within 15 min because they close at 6. Futher more, they didnt have any boots in stock other than what they had on the shelves, so if you want to buy a pair that they dont have the right size. Just go down the street to Murdochs Farm store. Theyll Prolly have it
Awesome customer service, really like the welcomed feeling that the staff offered
Love Boot Barn!! People are great. I needed my hat shaped and sized and she did it while I waited. Love the merchandise and the atmosphere. I will be back!!
They were friendly helpful and were able to get me what I wanted
Change your online hours...google says you close at 8:00 but after driving from Lander we discovered you close at 6:00
Bootbarn has a lot of great Western clothing as well as a great selection if Western Boots
Amazing customer service and the prices have finally dropped a tiny bit. The employees are extremely knowledgeable totally enjoyed the experience
I really do enjoy this place. Ive been here many times and it never gets old.The staff are super friendly and know what theyre talking about. Their products are diverse and high quality. Of course, with quality comes price but its worth it.They obviously have a nice selection of boots but they also sell nice hats and shirts and jackets. They have good gloves and name brands and all sorts of good stuff.The store is neat and clean and not too crowded with merchandise to make it feel cramped.I suggest the place. 🙂
Customer service was amazing amd quick. We found what we were looking for in no time!
Really bad experience with the clerk here. I stopped in to buy a work sweater for my husband with my 2 year old and 4 month old baby. My 2 year old needed to go pee.. he’s potty training I asked if he could use the bathroom. They said no. He ended up having an accident and was really upset about it. I also asked to sign up for their rewards program at the checkout and the clerk didn’t help. Probably won’t go back.
The Boo5 Barn has always been a great place to go for boots, hats, clothing. Very friendly staff. A great place.
Only place in town that had what I needed
Bought a gift card for 200. Didnt use it right away, still have the receipt, they will not honor it. Thats alot of money to lose. I wouldnt give them any stars!
Great place friendly people!!
Good Stuff
Great selection of western wear.
Nice store. They are things that I needed available at good prices. And Jasmine was a very good salesman
Way too expensive and staff is rude and not knowledgeable. Inadequate to be working at a Boot Barn in my opinion. I had to special order a hat that was damaged on the shelf since they didnt have another one in my size. I was informed by the clerk that I had to pay now before they ordered the hat but if I didnt like it when it arrives I could be refunded. After waiting for a week for the hat to get here I had to go-to the store to pick up the hat It was the wrong hat and color. I asked for a refund and the same clerk told me in order to receive a refund I needed to sign up for the membership and give all my personal information. I later called Boot Barn customer service and was informed this is not policy. I found the same hat at JC Penney for way less. I wont ever give Boot Barn my business again.
Kasey has been the acting manager for the last week and i wish he were here full time. He helped us exchange a pair of boots, stretched a comparable pair because the ones we wamted would not be available. All the time he spent with us was enjoyable. He even cleaned and steamed Joes hat. Thanks Kasey for making our experience this time awesome!!
Walked in saw a great sale and employee explained why. I walked out with 2 pair of jeans i needed!
A very nice place to shop. The people are very kind and helpful.
Friendly staff ckean didnt have what I wanted but was definitely helpful
One of the favorite places to go. Great stuff in the store and always want to spend more $
Staff was friendly and helpful! Great selection of apparel and boots!
The girls at boot barn were awesome thanks you. Kortney.
Because the employees are helpful and will greet you as you walk through the door
Good place very helpful and nice always get what I want
I wish they had a better selection of tall boots for women. After all, this is ratler country,..
Dumbest hours ever known to man kind.
Great service, awesome customer service.
Nice selection of boots, Western clothing, and winter clothing
Good service friendly pretty ladies
Good sale items and staff is helpful
Expensive but people are friendly and helpful and its clean
Amanda rocks love my new boots! !!
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Very nice clothing, quality, good sales!!
Great loyalty program!
Expensive! I loved almost everything!
Cashier was a little rude. And got NO help from anybody.
Very helpful
Friendly service
Glen Burden is the man!
Very friendly staff!
Lovely time was next door to the boot barn at tge PAWS annual garage sale! Great bargains,great people for a great csuse