Came into Fremont Ford needing a vehicle as we broke down at the start of our vacation and the parts needed to be ordered. C.J. showed us the trucks they had. Not only did he help us find the vehicle we wanted he even got us the special equipment to tow our trailer, over night. We were able to make our family vacation. He and Laura made the purchase very streamlined. They went above and beyond taking care of us and doing all they could to get us on the road quickly. Highly recommend them.
Although I own a Lincoln which is the top tier of Ford products I am treated very nicely at the Riverton Dealership. This last time it happened that my window regulator went on the blink just when I was going to the dealership to have the oil changed in my car. When I arrived the Service Dept. helped right away find a new regulator and then after the oil was changed they actually found a place to keep the car inside since the window was half way open. The next day they got inside the door and found the regulator was done for and got the window put in the closed position so they could put it in their outdoor lot where it was in a fenced area where it was locked up for the weekend. Went back Wednesday afternoon and picked up the car after the new regulator was installed and paid for the service and repair to the car. Every one was super helpful, as well as being friendly and willing to go out of their way to help my wife and I get our car repaired. Overall it was a nice experience dealing with some very professional people and even jokingly how owning the Lincoln was almost like owning a Harley Motorcycle, which a couple of them owned. Five Star Experience!!
We purchased a new Ford Bronco from Fremont Motor. They made us feel like we were part of their Ford family. Everything was explained in detail upfront, was made simple and easy. This by far was the best experience in my life time buying a new vehicle. The salesman Jack was awesome. He got in vehicle with us explaining and showing us how to work everything from lights, wipers navigation,blue tooth,Sirius Radio etc. He made sure we were experienced with ALL features of the new Bronco before we left. He gave us his personal number to call if we were in need of any extra assistance .The General Manger Ricki was right there making sure this purchase was a positive one. We felt she truly looks out for the customer being No 1 in her dealership. The finance lady Laura explained in detail everything to the penny what you were signing. She made sure you were getting the best warranty for the money for YOU. I would have to say if you are looking a vehicle Fremont Motors RIVERTON is the place. Thank You
We absolutely love getting our vehicle served here. We always have a good experience and feel like we are important. It’s a hassle free and honest exchange and the price is great as well!
Very poor service. Bought a 2019 Edge. No front license plate. Plus hardware. And labor. Almost $130.00. Just got our plates yesterday. And we are still waiting on the owner manual. We were promised Oh yea bring it in ANY TIME for a courtesy wash. You pay extra for Fremont care. Salesman Jake didnt explain everything about this vehicle. Many things we figured out online. My advice. Be very careful what you spend your money on.
The detailing team is amazing! I have 3 dogs that are hairy beasts and they were able to make my car look like new. Rachel was professional, fast, and paid attention to small details. Would highly recommend!!
My daughter and I bought a 2016 Ford truck in a nearby town YESTERDAY, and TODAY the check engine light came on as we were heading out on a road trip to California. We stopped at Fremont Motors and they were amazing! They quickly diagnosed the problem and the technician, John, fixed our truck in less than an hour! Chantsy was a lifesaver at the service desk, helping us to get the place we originally bought the truck from to pay for some of the repairs. I am so grateful for the wonderful service provided to us in or time of need. Thank you so much!
I love the service at Ford, Ricki Coyle is so sweet and helpful!Rachel in detailing also made sure I was 100% satisfied with my vehicle before I left. I will always recommend, Fremont Ford genuinely cares, and they are all great to do buisness with!
Jack was helpful and walked us through the 2021 Escape we bough yesterdayCourteous, low key and good representative for Fremont Motors .. will work with him again and highly recommend Laura and the whole crew there.
The experience was out of this world. I called them at 8 am and had my truck by 3 pm. Help was excellent
Chris, the Service Writer always does a great job at explaining every thing, he is always very courteous and I have never had a complaint in the 11 years I have been getting my Lincoln MKS taken care of at Fremont Motors. This time, however, was different. I live in Lander and had an appointment at Fremont Motors in Riverton to have the rear shocks on my Lincoln replaced and to get an oil change and tire rotation. After a period of time Chris the service writer came and told me they were missing some of the bolts for the shocks and they wouldnt be able to replace them until they came in. So after going to parts and paying another 60 dollars they were ordered. I dont understand since, someone at Fremont ordered the shocks why everything needed to replace them was not included. Now I have to make another trip over to Riverton.
I want to give a huge shout out to Michael. He did an excellent job diagnosing and fixing the problems with my vehicle. He was able to explain what was wrong in a way that made sense to me. It was great to have a knowledgeable technician take the time to explain the issues rather than just trying to make money. Its nice to know good mechanics still exist.
Service department was very helpful with handling of repair and explanation of the completed job.
The team at Fremont Ford Riverton is awesome. Very good people.
Love the staff here! Very friendly, professional
I ordered a new 2021 superduty From Fremont Ford of Riverton, and the whole process was a breeze. Jeremy in sales was great, the communication on his part was top notch. The General Manager Ricki was on top of things as well, any questions I had she would promptly reply. I highly recommend if you are in the market. Thanks Fremont for being awesome!!
Laura and her sales team worked tirelessly until they found me the perfect vehicle. They have extreme patience and they listened to what I wanted and what my budget was. No hassle, no high pressure tactics, and I got to drive away In a vehicle I love! Highly recommend this team if you’re in the market for a new or used vehicle.
Great place! Hard working dedicated people!!
CJ did an excellent job finding the right vehicle to meet our expectations. He went above and beyond to make we were satisfied. It was great pleasure working with CJ.
I have bought many vehicles over the years, and this was one of the worst experiences Ive ever had at a ford dealership.
Every thing was great !!
Great support for Rivertons Youth and fair.
Some of the best customer services I have ever seen. Chris has always gone above and beyond to provide excellent customer service every time I take my SUV in for routine work or a recall part. As long as I am in this area I will continue to go there.
Been having issues with our Ford since about 20k miles. Couldnt get answers at the shop over here in Casper and kept getting the run around, finally said screw it and took it to fremomt Ford in riverton and we got the answers we needed within an hr thanks to luckyWill be coming back
Very polite, thorough, on time. Will use them again.
Laura the Finance Manager is fantastic! Always willing to help the customer however she can and is very nice! 10/10 would recommend for anyone looking for a new or used vehicle!
Jay Collins did an amazing job finding the right car in my price range. He, along with the rest of the friendly staff made the process of buying a new car smooth and easy. Hands down, the best dealership experience I have had!
Laura is absolutely amazing and made purchasing so smooth! I will go back here again because of the excellent customer service and high quality vehicles.
Great selection of vehicles and if they do not have it they will find it and deliver to your door. Customer Service was AAA+, could not have asked for a better car buying experience!!! I bought a commuter car then referred a family member and they bought a car. Both were delivered to us free of charge. Highly recommend Riverton Fremont and Matthew Kinight our salesman.
A friend leased a car for us when we were down on our luck and having vehicle issues. The sales team was very attentive and took the time to come to my office to make sure I would be happy with what they chose. Over the past two years, the service team has been top notch. Its always a pleasure to see Chris. Hes so upbeat and on top of things. Thanks Fremont Motors Riverton!
Thank you Mike for your excellent service and superior mechanical skills.
For the most part, I always get good service from Fremont Motors. I have sent many referrals their way over the years.
Camryn caines recommended me this place and it’s amazing! amazing detailing/service and amazing prices on vehicles
Thanks to Jay Collins I got a great vehicle I love and he worked amazingly and made sure we were 100% satisfied. He went above and beyond to make sure every need was met while staying in budget. I highly recommend working with him if your looking for a vehicle!
Camryn detailed my truck and I could not have done it any better myself, awesome work!
Camryn helped me out with finding my new lambo but unfortunately the didn’t have the color i wanted but Camrynconvinced me to buy it anyways he is by far the best salesperson Fremont has ever had
Definitely worth every penny. Special thanks to Camryn for the great service!
Great service, worth every dollar. Chris was great, explaining all the charges. No Surprises.
Camryn Caines suggested I get my vehicle serviced here, I was really impressed with how well i was treated and how quickly they serviced my vehicle.
Everyone is awesome. Chris was great. Wonderful service and saved me the drive to Lander. Although I love the folks over their too.
CJ Williams is your goto guy at Fremont. He works very hard at finding the perfect vehicle and will get you the best deal possible. He will get the job done..
Fremont was able to get me in the next day for my oil change, just as I had requested. My cars oil and filters were done in a mannerly time along with a quick wash from their detail team. They had no problem checking my tires for me and informing me of everything they did. Always smiling and helpful!
Service was great and Camryn Caines was a really good guy making me feel welcomed.
They reached out to me personally asked if I was interested in trading in my vehicle. I mentioned they did have a vehicle on the lot I was interested in. They asked me to fill out the application and I did so. Since than I havent been able to get ahold of anyone. Im assuming they are no longer interested in my service and if so I will no longer be shopping at this location as noone reached back out to me as stated nor can I get in contact with anyone... terrible service
The service personnel, mechanics and other staff at Fremont Motors in Riverton, Wyoming have earned our respect and all future business. Customer oriented, family friendly atmosphere and sincere care for our vehicle and ensuring all our needs were taken care of. We have dealt with many other locations and companies but have found a group of people who truly do care and will talk to you about your car/truck and make recommendations. When we describe that family type atmosphere, it is as if we were related to them, which we are not. We rate them with 5-stars and only one word describes this group of professionals and their performance and that is…..EXCELLENT….!
All I had to do was sign papers. They did the rest. Including delivering the truck to me
Thanks for all your help jeramy Mejorado 😃 your the best salesman...
Will go here for my detailing needs! Camryn does a great job!!
My favorite dealership ever. The people and service are the best.
Staff are always friendly and courteous. Car wash included with oil change. Great service!
Great service, I live in Tennessee and needed a vin checked. That took care of my request.
Very nice people! They were willing to work with me, and didn’t make me feel like I was a burden. Refreshing to meet very nice and understanding people!
When Im ready to buy a vehicle Ill be sure to go to Nick Hughes. I like his personality and he was totally truthful. Thank you Nick!
Excellent customer service!! Kept us informed of all repairs and the length of time it was expected to take. Followed up with answers to our questions, explained everything we needed to know and allowed us to use a loaner car while my car was being repaired. Invaluable!! And when I picked up my car, there was a bottle of cold water waiting for me to make the trip home with. Courteous people, too. Thank you for making what could have been a bad weekend smoother and nearly painless! :D
I would like to write a review about Chris Saxton. He is always upbeat and friendly and very knowledgeable, whether it is an oil change or another type of service. I have noticed when I have been there, he is always attentive to the customer he is dealing with and attends to their needs first before he is distracted by another. He is just an all around friendly and knowledgeable employee and sincerely cares for the customers!
Michael did a great job on my vehicle
Jackson runs a terrific crew here at Fremont Ford Riverton. He and his team go the extra mile, and the service department is very contentious and are very good about communicating. They have always been easy to work with and do a great job explaining everything to me.
Everyone at the Service/Quicklane Departments are incredibly friendly and knowledgeable. The work was completed on time and came with a free full vehicle inspection AND complimentary car wash. I use them for all of my service needs and would recommend them to anyone (Ford owner or not).
The guys in the quick lane and service department are up front and honest with you. I would highly recommend them for any vehicles servicing. Even the sales guys are great. I brought my previous vehicle in for service a few months ago and wound up needing to buy a new vehicle. They went out of their way to put me in a vehicle that not only fit my budget, but also met the needs of my family size.
Jamie Frazier and Brad Lehman made our vehicle purchase professional and enjoyable. Their knowledge of finance and vehicles made it an enjoyable experience. I appreciate they found the exact vehicle we wanted and had it delivered to Riverton for pickup in less than 24hrs.
Fremont helped me find a car in my budget as a college student. They were really easy to work with and were very patient with me as a first time car buyer.The service department is also excellent every time I went in to get my oil changed, they would get me right in and out. I strongly recommend Fremont Ford in Riverton!!
Very nice place and the people are great to do business with.
Awesome gift giveaways! I won the auto care package and it was awesome 😎 Thank you Fremont Ford you all ROCK 🤘
Excellent service. I would highly recommend. Staff was knowledgeable, friendly, and did the job right.
Jackson and Mark at Fremont Motors in Riverton have gone above and beyond today to help us find a vehicle for our daughter to drive in high school and on to college. Theyre vitality and passion to make things as easy as possible for our needs goes beyond the standard. Id like to thank them both for truly making our decision to support Fremont Motors worthwhile.
Fast oil change.
My experience with these guys, was amazing! They let me know exactly what was wrong, very knowledgeable! I recommend them to all my friends and family!
Wonderful customer service and I love the speedyness and or execution of there reliability. For instance had a problem with the service and needed a car to drive in and they put me in one right away after filling out a bit of information... all of the staff have been friendly and are on top of there game :)
Great place and great service and excellent and friendly employees. They fixed a recall I had on my Ford Explorer. They did an excellent job and in a timely fashion. Thank You Fremont Motors in Riverton, Wy.
This dealership rocks! I have had my vehicles in for regular service multiple times and every experience has been fantastic. They are the best in customer service in the Big Horn Basin and this attitude that the customer matters follows across the dealership in all departments. Lots of hustle, great communication, all in all the best.
Absolutely fantastic sercice and customer service. I was 2500 miles from home with a F350 towing 15000 pounds and four Montana dealers would not even evaluate my shifting problem for over a week. They were too busy. Fremont saw the urgent nature of my situation and Darrell got me scheduled the next morning. Matt took over, evaluated the problem, and had it better than when I first bought it in a couple of hours. It was solved because people at Fremont cared and did something to get it done. I am almost home in Georgia and the truck is doing a great job. Thanks to Darrell and Matt!!!
Fremont Motor Riverton is always a pleasure to do business with. Everyone there is great. Mark Elliott has given my family and I many miles of smiles.
Chris in Express Lane is the most patient person in the county. Great service and patience! Who could ask for more??? Keep up the good work. You are appreciated!!!
Professional, competent, timely, and friendly staff!
I have had great experience with this dealership. From sales to service the employees have gone out of their way to help me when I have had an issue. The onlydownside is the warranty I purchased was advertised as a ‘bumper to bumper’ which in reality it is an extended mechanical warranty, one star off for not being fully knowledgeable on sales ad ons.
Really good service! The Fremont Care package is great, having the free oil changes gives me a good incentive to keep my car up to date on all its devices.
I brought my truck in to get the oil changed. I was told that it would take 45 minutes, and it was done in just under that time. The team was very friendly, efficient, and informative.
Took vehicle in because radio stopped working, their diagnosis was that we need a new radio. Didnt have them change radio, went home. A few days later are vehicles battery went dead,cold weather, so we charged battery, started vehicle, and radio came on and has been working ever since. Basically we rebooted the computer! Thanks fremont, but we will find people that will diagnose correctly.
The technicians at Freemont Motors found several things that were missed several times at Greeley Nissan. We are very pleased with the service that we received. Thank you!
The Sales staff are very knowledgeable and friendly. I never once felt pressured when I was there. CJ Williams worked very hard to get me the best deal we could. Thanks a lot for the stories and the new Jeep.
There Finance department is amazing!
Brad and Mark were awesome! They sold me my dream car! And the service department is pretty good too.
Great store that takes care of their customers. Ricki Coyle and her crew do an amazing job answering questions and helping find the right vehicle for you!
Needed an oil change as my light came on. I am from Sheridan, WY, the personal where very courteous and professional. I was in and out within an hour. Thank you for the pleasant experience!
We were coming through the Bighorn mountains on 16 from Buffalo. Made it all the way past the 9666 foot mark. Stopped to take a few photos and checked all the brakes on our F150. Everything AOK. Passing through the three tunnels we heard a scraping, jingling sound and identified it as coming from the front left rotor. When we finally got cell signal we looked up the closest Ford dealer(Fremont) and gave them a call. Even though they were very busy they said to stop in and they would try to take a look. We arrived and unhooked our Airsteam.Will Mathews was the great technician that put it up on the lift and in about 15 minutes let us know that everything was alright. There was a rock behind the backing plate and the rotor causing the noise. Thanks also to Chris Saxton the quick lane advisor. All of this GREAT service and there was no charge. That’s WY I stay with Ford.
Very friendly and helpful folks!
Everybody was nice they threw in some extras and I left with in my opinion the best truck ever made and a huge smile. FORD
Made my appointment, came in got done and everyone was friendly and helpful.
My husband and I had an absolute amazing experience! We worked with hai and chase they worked hard to get us into our dream truck! Thank you guys for everything!
Mr. Saxton was informative and knowledgeable of my vehicle and the services preformed and needed In the future.
We have been working with our sales girl Coral for about 4 months. Got our 2019 truck yesterday. We have bought every vehicle we have owned from them. The service has already been exceptional!
Chris in the quick lane was amazing and we were in and out fast. Love it.
Great service! I still get calls from the guy who sold me my car and they are really good about making sure that they develop a good relation with the customers
Great staff! Super friendly! Best dealership in town!
They got me the car I needed at the price I wanted, completed my financing. A no-brainer! Great customer service.
Helpful amazing staff! All around great dealership!
Took my My F-150 in for a transmission recall fixed and out of there within 45 minutes and a free car wash great service
Great customer service! Always there to help with a smile! Definitely recommend Fremont Ford Riverton!
Everyone was so helpful and nice. After being at other dealerships around Wyoming I will forever be a return customer!!