Thank you so much for the SPECTACULAR body work you did on my Ford Explorer. God Bless Real Hard Working Men and Women. Would recommend you HIGHLY! Best Regards, Karen
Took in for collision repair and worked directly with insurance carrier. Like the gated facility but a tad difficult to turning into in one direction. Car looks excellent and turnaround time great. Although we chose not to get a rental car they provide that assistance/service.
Took good care of my friend car after their unfortunate accident. Geico chose a good company to repair their clients vehicles after their fender benders!!!!
The work that was done at signature collision was fantastic and quick. The woman at the front desk was very helpful and polite. They get 5 stars! But the review is 3 stars because of the blonde manager with the big nose. She needs to work on her approach with customers. She was rude and spoke to me like I was her child. She gets ZERO stars. The people who did the work, 5 stars. And the sweet woman at the front desk gets 5 stars.
I have a Mercedes Benz car, a rear ended accident. I was a little worried about the paint to be sure they match my silver color. They did an excellent job on the repairs, changed the bumper, lights, Right side and rear fender.I am very content with the repairs, Geico recommended this place as part as the insurance program. Only give 4 stars due to the date to be finish, apparently there were issues with a technician on sick leave, buy the way, a wish him speedy recovery. The secretary Ms Robles an excellent person kept me informed about the delay. I understood, thanks her for her professionalism, calm and smiling at all times, wonderful customer service
Is a very good place to take your car to get fixed because they do a good job and I think everyone that work on my car thank you so much
This shop was a delight from beginning to end,friendly, kept me informed and great work.Also able to rent and return my rental right there which was very convenient. Great experience
Dropped vehicle off for repair. Fast easy service. Should get my truck back soon.Very nice staff. Front desk lady nice but s little hard to understand.
The experience was awesome. They were helpful and it was fast and easy.drop my car off filled out paperwork got my car looked then I was in rental. Got the car back and it looked amazing
Great Job, they repaired the hood of my car and repainted it and had it ready for me in under 24 hours. Did a great job.
They do a fantastic job!
Did an outstanding job on the repair to our car
Not open on the weekends and close at 5 during the week I just be getting off at 4:30
Signature are the best Collision Auto repair and body work Company do great work but the Lady work the front deck lies and not professional
This was my second time using Signature Collision and both were good experiences—excellent work and customer service.
These guys were top notch! Fantastic service and I was kept well informed throughout the process. Highly recommended!
My friend works there an hes been there over 5 years very cool people that works there
Staff was very accommodating and kept me informed of the progress of repairs.
Very courteous and above all professional. I had a minor issue with getting the car repaired via the insurance, but that had nothing to do with this company. Nevertheless, James reached out to me personally to offer me advice on how to handle the insurance company. Much appreciated. Thank you for your good work.
Had a rear end collision. They repaired it and it looked nothing ever happened. Had someone hit me again so I went back. Enterprise is on sight. Great service.
Excellent Service. Rental vehicle was on scene, quick service
Excellent service and all ordering of parts and repairs completed in 2 1/2 days!!!!
Horrible horrible horrible service. First, there was no communication unless I was calling and harassing them about MY car.... Then they could never tell me anything. .. They kept it longer than it should have been there just to get it back and they broke something that was perfectly fine when I dropped my car off the first time. .. Next, I received my car back on e Or empty in my gas tank when I dropped it off with a quarter tank.. They continued to take my car to another location to get fixed. When I brought all this to their attention, they were very rude about it basically calling me dumb. Worst exp of my little... If you value your car and money you will not take it here to get repaired.. GEICO really needs to do better. The only positive thing about my experience was that the receptionist was exceptionally nice! She was the only one trying to help me the best way she could!
Outstanding repair job by all at signature, they repaired my truck ahead of schedule returned it to me cleaner than its been in years. Rob help get my rental and stayed in touch thru out the process. Very professional operation. If ever I need my truck repaired I will absolutely return to Signature. Yes I will recommend this business highly.Thanks again !
Do not use this center. They are unprofessional. You will NOT receive your car back when promised. They initially promised it would be completed in two days- (called us several times over a nearly 3 week period stating that car would be ready and each time the day changed). When told it was finally ready, my husband went in to pick it up and THEY HAD NOT COMPLETED THE WORK. They only had to repair TWO paint scratch areas - on small area on the hood and one larger one on the bumper. They completed one, but not the other!! My husband ended up leaving it with them again, but I was not happy about it at all as they had already had my car for two weeks. They promised the car would be finished the next day - it wasnt and this was on a Friday. My husband went to pick the car up on Monday (yesterday) and it was returned DIRTY! It has wax marks and fingerprints all over the hood, and windshield. Unbelievable - We were extremely patient without throughout, the least they could have done is return my car clean!We rarely have to take our cars in for any type of repair outside of normal checks, but when we have had minor issues, we have always used reputable centers who did the work well and was completely as promised. I have never had anyone have my car for nearly 3 weeks. The timing wasnt the issue - it was the fact that they kept calling up to say the car would be ready, but it wasnt and that when my husband went to pick it up the first time they didnt even complete the job, and the last time, they returned it dirtier than when it was given to them!Never use this shop. They are sloppy, unprofessional, and just outright liars, who will give you the run around. Do business the right way or dont do business! I cannot stand to give undeserving unprofessional people my business or money! There are more deserving businesses. We do not need them, we ONLY used them because they were recommended by our insurance. NEVER AGAIN! I will be making a complaint to our insurance as well. I cannot imagine how long they would have kept my car if we had any type of major damage! Save yourself the trouble.
Theyre very professional and will give the best price in a timely manner.
2-5 day repair turns into a month almost. Not willing to work with a very understandable client. Very disappointed with service and treatment.
Disappointed. We had a claim through Geico with our service van, which is fully stocked. For 6 days ( after 2+ weeks)the van was promised by end of day, which we would make arrangements to transfer equipment from the rental van.When we were assured it was complete and went to pick it up, no, it was not done. Very unprofessional, non communicative and the customer service woman who answers the phone is not pleasant. If it was going to take longer, just let the customer know so they can make appropriate arrangements, not keep leading them on or not return calls.
Very nice place. They treat you like royalty.
I was in an accident about a month and a half ago and smashed in the front of my car (not my fault ... Just sayin). I have Geico and they sent me to signature collision center. Not only did they fix the front of my car but the also repaired, painted and installed my new truck lid too ... for the cheapest cost I could find anywhere in town. I was worried about the paint matching but i cant even tell where the accident was anymore. I couldnt of had a better experience.In fact ... I just had them,replace my headlight on the drivers side and it was under 100.00. Ive had the best experience with them and i will go NOWHERE ELSE BECAUSE THE WORK AND CUSTOMER SEVICE ARE TOP NOTCHThank you SCCCory
Great service
GEICO chose this facility and towed my Jaguar there so that damage to the undercarriage could be examined on a lift.Mike Ramsey, the GEICO adjuster who has his office at Signature Collision, refused to perform an inspection unless I agreed to sign a statement allowing Signature Collision to complete the repairs -- without letting me know what work they wished to perform! In fact, he continued to refuse to put the car on a lift even after his supervisor directed him to do so.I was also asked to sign a statement releasing Signature Collision from liability for any items stolen from my vehicle while in their care. Sound suspicious? After two days holding my Jaguar, it was returned to me minus $500 worth of items that were taken while in GEICO/Signature Collisions possession. I filed a police report, but both Mr. Ramsey and Signature Collision denied any responsibility.Years ago, the last time I had a claim, a GEICO adjuster came to my home, performed an inspection, and wrote a check on the spot. How times have changed.I will update this review should any of these issues be resolved, but dont hold your breath.
Great customer service and even better with the cars
I had to take it back to the honda showroom to fix the instability of the steering.
I had to take my car back to them twice and its still not fixed. I went in for a front end collision and came back and my wipers were messed with. Very poor service, always pushing back deadlines.
They fixed my car, but someone also stole money out of my console.
Great service
Ok
The best professional technicians, working to deliver your car in optimal conditions, the service is excellent, highly recommended !!!