We had used this place several times in the past and were always satisfied. Recently we paid to have 2 scales to be calibrated and when we got to our event in Texas, they failed and we had to purchase another scale for $300. While they did give us a refund, they will not recalibrate for free, which I think they should, given the additional cost.
Richard has always been over the top in customer service.I have called at different times and emailed and always has time to explain what I need and how to get it to me.Thanks for the continued 5 star service.Costa Rica
I called Gulfstream Scale on a Friday at 4:20pm needing a certified crane scale -- for the following Monday morning. By 4:45pm we had taken care of billing and shipping information with a label printed to be sent overnight to Fort Lauderdale.It was extremely easy to rent and work with Richard. The customer service, especially under the gun on a Friday evening, was spectacular.
We had to get some torquing equipment calibrated immediately for a project. The folks at Gulfstream Scale were able to get the work turned around quickly and professionally. I recommend them for calibration of your torque wrenches and hydraulic torque tools.
Very helpful! I was not able to use their services due to geographic location, but they helped me find someone in my area that could provide the same quality service.
We experienced top notch service and attention. The technician at Gulfstream has an unbeatable knowledge and passion of his field. There is no reason to go anywhere else.