Meka is the BEST! She has the best customer service and personality! I was having a hard time finding a storage unit. She did not stop until she found me the perfect unit at the perfect price! Very happy with my decision to rent at this location.
I enjoyed my experience renting with Public Storage. Janae was such a big help. Thank you!
An associate named Mercedes gave me awesome customer service she was very patient with me. I explained to her that it was my first time getting a storage unit so she walked me through step by step on everything down from personally installing the public storage application on my cellphone to showing me the unit that would best fit my interest. The weather was rainy and cold but she stuck it out with me anyways.
Janae was awesome. Make sure you stop and see her.
VERY GREAT experience. Elmeka was OUTSTANDING and professional. I’m glad I decide to come to this storage company and location.
Najah was very nice and courteous she have a great spirit
The manager was very helpful and assist me even though it was closing time when I arrived. Thank you so much
I’m amazed at the professionalismI received today at this location from ElmekaI travel abroad so customer service is essential for me and my constituentsplease acknowledge this blessing in disguise and don’t let this jewel of a persongo by the waist sidethanks for the quality customer service interaction
Meka went above and beyond. I rent storage units all over the country and she was by far the most pleasant, knowledgeable storage personnel I have ever dealt with. A great asset to the company!
Elmeka is an incredible young lady this young lady has been helping me from start to finish Elmeka goes above and beyond to help out her encouraging words this young lady makes a great asset to the team as a manager dont overlook this beautiful young lady.
Great customer service. micka and chantelle was the greatest. They took care of us. They were very helpful and would go above and beyond to make sure everything was straighten out for us. General manager step in later to help us figure out our parking situation . They get a 10 star from me.
Came in this morning and witness amazing professionalism after the customer was rude to the girls at the desk. And when it was my turn to be help they continue helping me with a smile and answered every question I had about storing . Chantel and Meka you are awesome continue your amazing customer service
Meka really did a great job at finding a deal quickly! Really satisfied with the 5 star customer service! She stayed later to help me close my reservation. Kudos!
The employee acted like I was bothering her! Im like arent you working? I am a customer. I cleaned out my unit. They remodeled but its only the outside. The units are cruddy. I threw away my things because who knows what was living inside my unit since the walls were cracked!
Im intrigued about the great customer service and professionalism I received from Meka shes very helpful, respectful, caring, down to earth she give me great motivation and strength has a customer i feel a sense of security and peace whenever I visit public storage on in Riviera Beach Meka is always smiling she make me feel alot more overwhelmed with my kids I understand that but she is very hard-working and is very outstanding with her great customer service skills I believe that Meka would be a great asset to the company because shes the most knowledgeable employee that works at that location. Keep up the good job Meka .
With the way the economy is right now I must say that Chantelle and Elmeka have the most amazing customer service and contagious smiles . I came in stressed about my move and they assured me that everything will be ok!
Had the best service from Lashawn! Very fast and efficient!
Ive worked with Elmeka For my last transactions and shes been fabulous, she helped me get the right sized unit and figured out the space i needed with everything I needed. Also had to get boxes and she advised me to get the damp check so that my furniture and winter stuff wouldnt get ruined. Will definitely be sending more people her way.
Thank you so much Chantelle for your excellent customer service.
Dana is the absolute best! I mistakenly rented the wrong type of storage unit online and was worried about how the Florida heat would effect my furniture. I went to the office and he helped me decide which type of unit would be better by explaining how everything would fit inside the unit, why climate control is better for what I wanted to store and took me around to show me all my options. Then seamlessly transferred my lease agreement to my new unit and I couldn’t be more happy. I have rented from public storage three times and have made a customer for life with how attentive they are. If you ever need any type of storage go see Dana at Blue heron. Thank you again for all your help!
Chantelle was awesome! Thanks so much
Had the best of customer service ever 😘her Name is Mika and she went above and beyond to help me I can think her enough she knows her Job very well . overall my⭐️⭐️⭐️⭐️⭐️⭐️ ⭐️ Is for her God bless you Girl you Rock 🙏😘✅🌹
Service was fantastic. Elmeka provided and afforded every convenience. They are polite, clear and understandable.Thank you for good serviceThank you fir good people
Amazing customer service. Meka was the best ever made it very easy. In and out in minutes
Meka was so helpful and nice very reliable. Do recommended her, nice young lady.
Misha and Denise were both great and very well versed in the product. They made me feel like I was part of the family. They treated me with respect, answered all my questions and even explained everything in detail.Misha took very good care of me even had gave me lesson on how to open and shut my unit properly make sure it was locked and explained the hours how to get in and out of the area.It was my first time ever using a storage facility I recommend this public storage facility
Janae was very helpful and quick.
Elmeka was a kind young lady very helpful. When you stop into store ask for for. Will recommend her.
Excellent customer service from Chantelle and Meka
Dana was very helpful and found a parking space for my truck. Thank you . Will recommend.
Today I went to Publix storage the service was excellent. Andres was such a big help in helping me decide what storage size would best fit all my furniture. Then he gave me the best promotion deal available!! Thanks for all the help Andres!!
Andres, the property manager was phenomenal! He went above and beyond the call of duty even when I thought I was bothering him (which I was) he couldn’t have been more patient and kind. He gave me the best customer service I have ever had anywhere!! I’m a happy customer of PUBLIC STORAGE thanks to ANDRES.Denise Hammer
Andres did a wonderful job helping me find a perfect unit for my storage needs. I was very impressed with the storage units and Andres knowledge on the products offered. I am very happy to have gotten a unit through him. My card wouldnt work to pay at first cause its metal and he did some awesome bag trick to make it work i was applaud!! Amazing experience look forward to doing business with you guys in the future! Very happy with my new 10x15 unit.
Meka and Chantelle are 2 awesome young ladies they took the time out to help me with my rental and also walk me threw the app do recommend these two young lady.
Hello to whom it may concern, I’d like to acknowledge Misha at the Riviera Beach Public Storage, as she has been very helpful and honest. I accidentally gave her an extra $100 for my payment and she returned it to me. Moreover, she has helped me with other things that has been very beneficial. In her absence Andres too has shown much hospitality.
Prices are great, other than that, its a storage place. What else ya want?
There was a small problem and in a heartbeat the nice young man took care of it, with no hesitation. Very happy 😃
Great service, quick and efficient. Misha was such a pleasure to meet and work with. They got me all set up in a nice clean storage unit. Thanks Public Storage & Misha!
Came to public storage on blue heron Blvd. Misha was very helpful. It was an easy transition. Thank you for all your help. They only down fall here is that they don’t have the flatbeds to move your stuff around. So you have to make several trips with a hand truck. 😫Misha stated people steal. So I’m assuming they don’t have cameras on the premises.
Najah was a great help
Nicole was my personal angel!!! I am writing this two days late because life got in the way. But I can not sing enough praise for this woman. My sick and disabled mother had trouble getting her account and payment under control and so when I got POA and came into the branch asking a million and one questions and Nicole was saint getting it all taken care of! She even called later to let us know final updates went through and asked if we had any further questions! She was better than I could have ever hoped for.
I can’t figure out why these units have an almost 5 star rating. My storage unit was broken into the same day we moved our stuff there. This happens all the time there and You can see the blue locks everywhere from where the owners lock was cut off the units and they put on one of thier own blue ones on. When this happened to us they call to tell you and I missed the call so they didn’t leave a message or anything and said “sorry we aren’t responsible for anything because you didn’t get the insurance” horrible experience
Janae was awesome! She helped me thru the signup and answered all my questions! Great employee with a great personality! Thanks Janae
Andres was so patient and explained everything so well. He was very kind and considerate to my needs.
Misha was great he greeted me with a smile and a hello as soon as I walked in. He asked me what was I storing and gave me options on what size unit I should use. Over all it was a great experience. Thank you again public storage.
Andres was amazing. He took care of all my needs I would highly recommend this location.
Andres was very accommodating and professional and gave me a wonderful suggestion to make my move even more efficient and less stressful!
Love the girls that work there
Misha is a professional woman. Very respectful and does her job very well. I appreciate this woman. Thank you for taking care of me every time I come in.
This location was home to many stuff for a few months. The sign up was easy, Andres was super kind and helpful. And upon move out, list my keys for the lock, Dana went above and beyond to ensure I had access to my stuff!!! I would recommend this location to everyone!
Brooke was a fabulous young lady. Thank you very much.
Misha is very pleasant and knowledgeable of her job. She was wonderful, showed me a few units with ease. She definitely deserves a promotion.
I would like to personally thank Misha for the great hospitality as soon as me and my boyfriend cane through the door. We were greeted, There were smiles out entire conversation, everything was explained to us. A good price and was even given a tour of our storage we lost out business during this pandemic but our visit helped us forget about our troubles for a moment. Thank you so much ❤️❤️❤️
These guys are simply amazing! They helped me so much over these past several months insuring that my bill was adjusted, that I wouldnt lose my unit! I know there are several Public Storages in the area, however, this is the one to come to! The property is immaculate, the staff are kind, friendly, and eager to go above and beyond to help you!!! I will always recommend them!!!!!
DanaWas great very patient and helpful. Thank you so much and have a happy holiday
Misha was a perfect assistant. She make sure I got my unit when I had already give up hope. Good job Misha. Thank you😁
On my visit today I spoke with Misha, she was very courteous and polite and explained everything in detail to me about the unit and even helped me with other accessories that was needed. Thanks Misha youre awesome!!!
Chantelle had amazing customer service
Good genlement Dana very nice
Great, clean facility with friendly staff! Would definitely recommend them to everyone!
Misha was an outstanding agent with exceptional customer service and communication skills. Help me get a unit that worked for my needs.G
Our house was damaged by hurricane irmo and our landlord decided to sell. We were stuck and had to move out of state while I was 5 months pregnant. We were assured our belongings to our 4 bedroom house were safe with them. Then I had complications with my pregnancy forcing us to have to leave our stuff for 6 months. We paid over $300 a month to them. I had the baby and them we came for our stuff only to find EVERYTHING WAS RUINED. we had water damage from a leaky roof, our couch and clothes and boxes were chewed so bad by rats and were covered in rat poop and urine, we had 3 dead and decaying rats in our unit and because of this it was infested with roaches and maggots everywhere. They told us they couldnt refund me the 2+ grand I had paid them. They said it would be covered by the insuramce policy WHICH ONLY COVERS $200 FROM RODENTS. My couch and mattresses for myself and kids were only 6 months old when they were stored. Thats over 3 grand alone not to mention everything else. They wouldnt even give me any boxes to replace the water damaged ones because they cost money they took 90 minutes to even come remove the dead rats so we had to step around them. We had to sort through everything. Then they kicked us out at 6. This was on 7/31. I removed my destroyed belongings I had worked so hard for and left back to sc. Then the next day I recieved a bill for August rent. Even though I was out. I paid for my stuff to be safely stored. I basically paid them $315 a month to feed my belongings to their rats. DO NOT STORE HERE! We met someone that same day with the same problems as us. I hope my story saves your belongings.
Andres helped quite a bit when I had a issue that was not their issue. He made things right quick and easy. Very nice to work with.
Misha she was very helpful I love she took her time to help me find the right unit
Andres was willing to stay a few minutes after closing so I can rent my unit as I really needed it. I really appreciate his help.
Misha is amazing, helpful and positive EVERYTIME I visit the office or call. Im grateful! She goes above and beyond.
Andres was very helpful and provided excellent service
MeShara has been a great help, Im not sure who her manager is but they definitely have a great employee!! She is definitely a great addition to the company, I will definitely recommend.
Very clean and staff are always nice and available to help
Misha helped me with my reservation and rental. I had an issue but she resolved it quickly and efficiently
Misha made all efforts to meet our needs and took the time to show us around patiently till we decided on the unit we wanted. The place was clean and customer friendly.
Misha did a wonderful job. He was very polite and gave great information.
Andres is always very professional and courteous. I just got my second unit and he made it quick and efficient as my time is precious
In these difficult times customer service is truly hard to find but today I met two truly remarkable people who help me maneuver through the difficulty of dealing with situations during this pandemic.Their names were Me’Shara and Misha. They were very competent and capable receptionists who work at Public storage on Blue heron these girls were amazing thank you again stay safe.
Andres was great. He was efficient and helped me getting the unit I needed especially when Im going through a rough time
Its okay. Good location
Misha at the storage on blue heron blvd was awesome and kind. She gave me an awesome experience.
Great just like home
This location has great costumer service, meka, and misha were very helpful thanks again!
Place is absolutely disgusting!! My storage unit is currently infested with rat droppings! In the process of moving and every time I’m there I discover more. The rat infestation is clear as day, as soon and you walk in the building the smell overwhelms you. I’ve moved some things out and had to throw away so many things because they’re destroyed. Books, clothes, decor, all destroyed. I complained about this a while ago and clearly nothing was done.
Misha was an excellent help.Easy to set up boat storage when really needed it.
Dana was extremely helpful! Very fast and easy transaction. Unit was clean and ready. Recommend...
Brooke was amazing. She showed us the unit and helped us with products we may need for our time in the unit. She was very friendly and had a great staff with her who all seemed to be working hard. The process overall was quick and simple because she knew her stuff. Highly recommend this location for your storing needs! Thank you Brooke! -Cristian and Mike
Misha and Dana were very helpful getting me into a unit. Service was great. Thank you.
Andres and Dana went above and beyond to fix an issue from an online booking. Really appreciate it!
Quick and efficient! This is my first time here and they explained everything and the rate is unbeatable. Great service! They even shooed away a lizard for me. 😉
Andres was very nice to me today love his services
Misha was very helpful the place was clean very good customer sergice
Misha has great customer service and he went over and beyond with his excellent attitude and expertise! Hes a keeper😁
Andres was very helpful and courteous. He helped with all my questions.
Andes have great service thank you
Andres and Dana were great to deal with. Very helpful and accommodating for our move from NY
Misha gave an excellent customer service and made my move in quick and effective
Andres gave us excellent service
Very friendly staff. Great location to store a bo asa t or jetski. So close to the water and such a time saver. Thank you for the help Andres! You made this stressful process as easy and carefree as possible. Highly recommend.
Misha thank you for all of your assistance youre the best
Rented a new unit today and Brooke was amazing from start to finish. Property was clean and inviting. Chrissy was friendly and while doing paperwork she had us all laughing. Great experience. Would Recommend to everyone.