Ordered some liquid online and the next day, they had it in my hands before the actual delivery time. Saved me from the nicotine withdrawals. Excellent service.
This shop has a great variety of juices, but I thought they seemed a little pricey. The location is terrible. Hard to get into and hard to get out because of traffic. The staff there was very helpful.
Friendly fast service. Keep in mind though, no refunds. Be sure of what you purchase. Nice selection.
Staff 11/10. Pretty wide selection. Theyre open late. They have rewards. The rewards were better before idk, some tax was implemented or something? Idk. Yeah you can find everything cheaper online, as is the case with everything that exists... but this is a convenience.
The staff are all super friendly and knowledgeable. Great place to support small business. 👍
This is my go to vape shop! I live in Bristol and come up here to get juices, mods, and coils when I visit my friends. They have very knowledgeable staff and the most welcoming store. This shop has one of the most diverse selection of juices Ive seen and I havent run into a bad one yet. There is even a good rewards program for discounts on future purchases.
Great and friendly customer service and sales reps always very happy to help you find what you need .
Great prices, and great service!
Its a neat place but somethings you like one of you have too buy entire package. Never seem there.. u Need a new coil, buying 5pk.......Im sorry to inform you that maybe 3 weeks ago I wasnt allowed to buy just one..its thats changed..my apologies
Prices are manageable and the sales people are knowledgeable and kind!
Asked for a disposable vape, gave them a price range and flavor. Very genuine customer service, they told me to try the vape out before leaving and it ended up malfunctioning so they replaced it for free with no hesitation 10/10 guys thank you!
I’m giving this a 1 star because the prices are triple what they are online and double what they are at other Vape shops. The staff is great and very Police and nice to be around. But the prices are god awful unless you don’t have a choice I would go elsewhere or order online. It’s highway robbery here.
The guy that was here this morning around 10am was AMAZING !!! I will deff be back!! He was so helpful in explaining and got me the best purchase I could’ve gotten! He knew what I was looking for when I didn’t. I’m a very happy customer 11/10, keep him around, give him a raise because he knows what he’s doing and he is selling products!!
Very nice staff, they dont make you feel stupid if you dont know something.
Great place. I got my Hyde vapes there at a good price plus if you register with them they have an excellent way of saving $ and all you gotta do is give them your Info and spend on vapes. The staff is very helpful and friendly too. And whenever I go in which is at least every other week they are all wearing facial coverings and require it of the customer.
The employees are extremely friendly and helpful! This is the ONLY vale shop I will ever go to! Ive been to many, but this one has, by far, the best quality, for the best price!🤩
The staff has been friendly each time Ive gone in. However, their fluid prices are extremely high. I paid over 10$ more for the exact same fluid that I usually buy from a competitor. $16 vs. $26 is a terrible difference (Same size 60 ML, strength 3 mg, and brand Naked). Definitely shop around as these were not the only prices I saw so much higher....
Not a huge selection for a new vapor like me the disposable vapes are terrible I wasted money on them. In response to the owner’s response you had nothing I went all the way to Georgia to get more acceptable vapes I can’t make this up. You didn’t have these products... don’t believe the hype this store has nothing but generic fake vapes!
I’ve been a loyal customer with WC for the last five years. I hate to say it but, their inability to keep things in stock have steered me away. I went to both the Roanoke and Salem store today trying to find a simple 8/10 tip and they where both out of stock. I’ve had issues with them over the last few months having cotton threads in stock, as well as my juice in a 6mg. The annoyance of having to purchase an inferior product, different juice, and having to drive all over Roanoke to find what I need have concluded my business with WC Vapor.
Peter, the guy that helped us out was very informative and patient. I will definately be doing more business at this shop.
GREAT GREAT PLACE TO GO VERY VERY NICE SWEET PEOPLE WORK THERE THEY WILL HELP ALL THEY CAN IM GOING BACK AND GET A BIGGER VAPE PURPLE AND PINK
Good service. Had everything I needed!
The few times Ive been in WC Vapor its been a pleasurable visit. Being Im not an experienced vapor, I explain what Im looking for in that unknown speaking terminology like at the car mechanic trying to explain the vehicles problematic situation, LoL. I actually feel like a dummy, but they in no way respond as if I am. To my surprise, these fellas understand that language very well. They always lead me to exactly what Im looking for and help me in my decision making even when it can be a timely process, ugh!! Thanks WC Vapor staff for being so polite and patient. Also for making it a comfortable experience, especially to us inexperienced and undecided women vapor rookies who have little to no clue. Your expertise is SMOKIN!!
Great pace to get your vapes awesome service..
Very helpful and knowledgeable. I am new to the vaping experience but the folks at WC have been great. well worth a visit.
Employee sold me wrong product and then I tried to exchange it the next day. The very same employee who sold me the wrong product refused to do a simple exchange without manager whom was not on site. I was told I would have to come back the following day when manager was present over a $20 item. Employee was also not wearing a mask within a indoor retail building. Wouldnt recommend based on horrid customer service.
Staff are not knowledgeable about the flavors the are selling. I buy a fruit flavor to find out its Menthol as well. I also never received my discount for loyalty after the charge had posted to my account. Find people who actually know what they are talking about and don’t waste your money. Won’t be back just lost a customer of 3 years.
They are always professional and very helpful. I have never had a bad experience with this company. I wouldnt go anywhere else.
Best people to help you with all your vaping needs. Very knowledgeable about everything vaping. And a great bunch of people.
Friendly and helpful staff with a nice variety of products I will be coming back
WC Vape is my favorite vape store and all employees are so nice and knowledgeable with everything in the store
Very helpful, prices are decent. People in the shop are great.
Always a great experience, great people and product selection! Chuck is best!
Knowledgeable and courteous staff. Fair pricing. Quick and convenient.
Super friendly staff. Always there to help with any questions.
Not gonna lie, in the past, Ive had terrible experiences with stores that mix their flavors on the spot. WC Vapors is not one of those stores. They have an excellent and broad selection of juices. I was pleasantly surprised to find a juice I havent had in over a year and a half (back on the west coast). Jeff and Joe were super friendly and very knowledgeable about the products they sell. I will definitely be back, and I do highly recommend checking out WC Vapor if you need your supplies! =)
Knowledgeable and friendly staff. Never hesitate to ask any question.
Friendly and Knowledgeable staff! Great place to stock up on all of your inhalation needs! I definitely recommend 100%
I went here without much knowledge about vaping and what the pros and cons were to different mods and flavors. I ordered my vape from Mig Vapors and my vape juice from Vaping.com and they were horrible. When I came into this store for the first time, the environment was relaxing and peaceful. The three employees working were very knowledgeable about their products and truly helped with everything I needed. I asked 50 million questions and they were great at answering every one of them. I left with two recommended flavors and I absolutely love them. This is definitely my go to store as I will get all my needs from here and their website. Thank you for all your help, and as for those reading the reviews, this place will not let you down.
My go to shop... fantastic staff
I love this place and the guys who work there. Ive been a regular customer for over a year and Im a senior citizen and a widow. These guys always have open arms and lots hugs for me. If youre looking to stop smoking cigarettes this is the place to go to. Ive been cigarette free over a year and saving a ton of money! These guys rock! God bless them all 👑🙏💞
Everyone is helpful and knowledgeable.
Chuck and Ian were great! They really know their product and are not afraid of giving an actual opinion. We went in with a certain tank model in mind, but after their honest feedback about the problems with this model, we didnt get it. They have a wide variety of products so youre sure to find what you need. I live 5 hours away and was in the area on vacation, but they offered their card with the website. We will definitely be back in person when were in the area. If any of yinz are in Pittsburgh, give us a holler!
Very helpful staff, great prices and selections
Today was the first time me shopping here and they were very respectful and very helpful in assisting with me getting a new mod since my old one broke on me yesterday and they are very fair with decent prices
Great group of guys and gals here. You can try other mom and pop shops or the shady gas station spots of you want. But, the service and the selection you get from the Roanoke store is untouchable. The same can be said from all of their other locations as well. Not sure what mod would be best for you... Have no fear they will hook you up with what fits your needs. The selection of Ejuice is just flat out unreal. Parking is a ease, even if you drive a 18 wheeler the side lot accommodates. So if your from the area or out of town stop in at WC and see what they can do for you!
Very helpful and over all just chill they vibed out with us it was great! They have this thing that you stand behind a line and see how far you can blow your smoke definitely go here!!!
Really like this shop. Huge selection and some killer Kratom!
I LOVE this vape shop. Chuck is super knowledgable and friendly. You got questions, ask for Chuck. Fair prices and honest sales. I am defiantly going to be a returning customer. Been to a lot of different shops and none of them are as clean or well stocked like this one. Love WC vapor. Will be seeing you guys soon. GO COWBOYS!!!
Top notch service awesome employees
Some good stuff there. Prices a fine - online is always cheaper but its nice to have a shop. Employees are a mixed bag - two are fantastic, one is fairly useless. I stick to the ones I know will give great service, so no more issues.
Very knowledgeable and helpful staff. Always a pleasure to shop there.
Everytime i go in there everyone is so nice and helpful !
Over priced. Horrible customer service
Top notch selection. Laid back but knowledge and professional staff. The flavor sampling bar is invaluable. I walked in to get some juice one day and now drive halfway across the city to visit my go-to shop. Highest recommendations to newbies and vaping elite alike.
Good service great inventory.
WC Vapor is a great place for mods and some juices, although they do not have the largest selection of juices. If you are more so in the market for juice than anything else, I would recommend Cloud 9. However, WC does have a very nice juice bar where you can stick different tanks filled with different juices on your mod to try them out. The only downside to their juice bar is that you can obviously tell some juices have been sitting in the tanks for way longer than they should and that some people have burnt the coils without letting staff know. Staff seems friendly enough although they seem a bit uptight. Good luck getting a close look at the bottle of juice itself without first agreeing to purchase it. Other than that, this place will do fine in a quick pinch for almost anything to suit your needs.
I went in after I moved and I fell in LOVE! CJ is absolutely knowledgeable and the prices are out of this world. They should be your go too! They have TONS of flavors and you spend so much less for juices!
Hands down the best shop/company in Roanoke. I’ve been frequenting WC Vapor since they first opened their doors at the Salem location and still only shop here. The owners, managers and employees are all super approachable, passionate about what they are selling, and have the best prices around. They do not mark up items by 50%-100% like most shops, their prices are the same if not a little better than online retailers. If you live in the Roanoke valley and vape, or are looking to start, look no further than WC Vapor. Either one of their shops here will take care of all your vaping needs.
Maybe if the workers would get off of their phones for 3 seconds I could send more people there. Prices are what kept it to 2 stars, but shops like this are why online is so successful. Vapebros
This place is amazing! They have so many flavors to try before buying. Way more than any other vape shop around! The prices are very reasonable as well!
Great selection, knowledgeable staff. Far superior to Avail with better pricing. Their buy one get one half off deal was a STEAL today.
CJ was awesome! I went in as a new customer and he took the time to get me the setup I was looking for! They have a huge selection of flavors! I will definitely be a return customer!
If you are looking for a cool place to get some juice stop by and see Chuck. Never been in the shop before but I know where to go now. Thanks for all your help Chuck!
Despite what someone else said, this particular store has plenty of parking. I park my tractor trailer there all the time. Right next to the store. Not to mention, the restaurant behind them has a sizable area for parking within walking distance of you arent a lazy prick. I love WC. They always have what I need. Hard to trust a review from a guy named Duey anyway.
This is the best vape shop I have been in, in Roanoke. CJ is who helped me today and he is extremely knowledgeable and answered all my questions. Im a difficult shopper and these guys were wonderful to me. I will definitely be going back.
Extremely poor customer service when I was trying to get a hold of the Gus nicks and orange location I was repeatedly hung up on, I sent someone to purchase an item for me it was an incorrect item when I attempted to return it it had not been used but the cashier claims that it had been and refused to return or exchange it for anything else in the store it had been purchased within a five-hour window Im really really upset
The staff is always really helpful and make great suggestions. They have an easy system for finding exactly what juice you would want with an iPad app and carry many great types. Go check them out.
Everyone was friendly and helpful. I am disabled and when I was leaving the girl came from behind the counter to hold the door for me. I appreciated the act of kindness.
Great store and great selection of juices! Took the time to answer all my questions and help me find a new juice. I would definitely recommend visiting this store for your vaping needs
Hands down - the only place Ive been able to rely on to help me with product selection and answer all of my ridiculous questions!! Nicest and most down to earth guys ever, and its very obvious they are dedicated to what they are doing. I truly appreciate all of you!
I got all the answers I needed esp. That my vape was messing up and I couldnt get it right. Loved the customer service!! Recommend them 100% and they know their juices!
Bought a faulty device. Was promised an exchange but after 3 visits I gave up on them doing anything but changing my coil. Then when I talked to manager at other location he said these guys told him I dropped it and thats why he wouldnt exchange for me. It was NEVER dropped or damaged, it may be rare for it to happen but it came out of the box leaking and blowing through coils every other day. I said it fell over on my couch not I dropped it off the couch. Tipping over on a soft sofa did not damage it causing it to spill its contents! I dont like my honesty challenged and having my words twisted and used against me.
Knowledgeable, and lots to choose from. Ive been there several times and was satisfied.
Vaping is not as bad for you as smoking and I love WC Vape. They have so much to choose from and give you points for buying from them and half off the 2nd bottle if you get 2 at a time. I have COPD and since I quit smoking and started vaping my COPD is so much better. Try out WC Vape... theyll treat you right.
There are lots of option to choose from at this vape shop, however if you want to try a flavor, you will not get a good taste of it since all flavors are already in a tank and have been sitting for a good while. Most premium juices you cant try unless you buy, some you cant even smell because they refuse for you to open the top. High prices for most choices here, but friendly staff, and gets the job done if you need it.
Best Vape Shop ever... Out of the many vape shops in Virginia they carry mechanical mods and top of the line brands... And the best E juice.... Go check them out...
This place was amazing! Great prices and the juice tastes like heaven. If you’re near by you should stop in. this is now my go to shop
This place is awesome! I’m new to vaping in general, and I’m only hopping on the train for CBD vaping. The guys in the Gus Nicks Blvd. shop today were, thankfully, a huge help. They were quick to offer assistance, they were friendly and knowledgeable, and even made sure I had everything set up properly before leaving the store. I’ll be back for sure!
Best vape shop in Roanoke! CJ &Chuck are great! Awesome customer service, they are always very honest, helpful, and patient finding a juice I like, which can take awhile. They have great juice and great prices. I refuse to go anywhere else.
Awesome customer service and great product selection. I will definitely continue to give WC vapor my business
Great hardware prices! Their prices are very comparable to those at online websites. HUGE eliquid selection. All eliquid is buy one get one 50% off all the time. Hell of a deal! Whoever posts negative reviews probably hasnt even been inside the store and just wants to write bad reviews for the hell of it.
Amazing staff that can help you make the decision to quit smoking or help with smoking cessation. Wide product selection and juice selection. Both stores have great atmospheres and friendly staff and clients.
Nice shop where you can taste all of their flavors before you buy. Staff were nice and knowledgeable but prices are pretty high on juice and coils.
Great store and the staff is absolutely wonderful. They will help you find what you are looking for and if they dont have a certain mod or atomizer they will order it and call you when its when it comes in. If there is any better and friendlier place to go its WC
Very knowledgeable staff. Very friendly. Fast service. Im very pleased. This will be my go to for all of my Vape needs.
Was very helpful in helping us get the products we needed. Will be doing further business with them and highly recommend for your vaping needs
Wonderful place with helpful staff. Great prices good fellowship with fellow cutomers. A altogether nice place for vape needs.
Great selection and helpful knowledgeable staff. Best vape shop around.
Awesum & informative. Patient also. Stopped smoking cigarettes after 3 days vaping, 6mg nicotine,After smoking for 50 years failing by patch or gum. Just 3 days vaping. Will go down to 3mg soon.
Very large selection of juices
I have been in a couple times, I always get my questions answered. I like the employees and the setting of their business. They also have buy one get one half off on e juice👍 I’m on my way now to pick up a couple bottles of that naked 100!
Very helpful on fixing my vape, and has a very large selection of products.
Were nice and helpful on the phone.
First time in, had a good experience.
Great place to go to. Very helpful staff to guide you ro what you need
Good vape shope,offers a tasting bar, lots and lots of flavors to pic from. They had a fall sale buy 2 one 30%off. We god two flavors from the silver back line great juice,and a bottle of apple butter.