Maintenance required display on dashboard for oil change called dealer who we work with and put it in line for preventative maintenance, 14 point inspection under the hood, tire pressure check, and a quote for an accident caused by another driver... All this great service, deals, etc.,

Beautiful awesome staffing. Went in for a windshield repair. From the moment we got there to the moment we left. Professional, caring, respectful. They drove us to get breakfast at Dennys and picked us up. Driver very pleasant and respectful. Thank you, yes maam. Perfect. Definitely return if needed. Thanks Mike shaw Toyota.

Just bought a new Rav 4! I love it. Salesman was great! I highly recommend Mario! Thanks Mario and Toyota!

I saw a preowned Toyota Tacoma online on their website. I called to make sure it was still available. I show up, and took the 30 minute drive to go see it and hopefully buy it. I talked on the phone with Sweet, and she confirmed it was still in fact available. And I show up, they tell me it has been sold. What an inconvenience!

Very friendly and quick as usual. Mr. Stoney remembered me and I was happy I could visit with him.

I just dont understand why, I leave the lot with a used car at17,500.00 approx. 9 months later they say oh were giving crazy amounts for used car. I take time off to take it up there, and yea. They give you a crazy amount for it $7,000 still owe 13,180.00 well you know where that went, this all started with the ac going out on it, my daughter needs a car to get my grandson to school and other things . well they talked me out of trading it in. Bought the other car was going to sell the one with ac problem. Well the ac one was in shop for way over 2 and a 1/2 months well long story short. I still have the Kia. And the Honda and mine . Not good. Not good at all. Hell I still cant get my 18 Camry running right. There going to mess around tell the warranty is out then say oh. Its not covered now it well cost $4500.00 to fix

Happy to say I went back to Mike Shaw for an up grade. My second time buying a vehicle there. Experience was different. Sales guy was nice. He asked what I was looking for, told him another Rav4 or a truck with bigger engine. After showing me a 2015 with a lot more miles than mine. I asked if there was something newer. He then shows me a 2020 Tacoma. Cant lie beautiful truck. Wasnt ask if I like a test drive. Went in and drew up numbers. All sounded great. Sale guy said it had more power than my 2018 RAV4. I was excited signed papers took it home. Have been driving it but, truck has same engine my rav4 had. I was very disappointed. My son works there so he confirms engine is like my Rav4. I went back. I felt betrayed because sales guy wasnt honest with me. I got it Friday June 11th and went to voice my disappointment. Ask if I might be able to swap it out. I went on June 19 and was told it to late. Dont get me wrong Mike Shaw is a great place with good people I just happen to get one who wasnt totally honest. So my point is ask more questions take someone who know about engines. Check reviews on all sales guys. Able Padilla wasnt totally honest with me. Oh one more thing sales guy needs to be more professional. My name is not mamas. Mrs. Lopez or Gracie would have made me feel more comfortable.

Victor Espindola was very professional and courteous. Went to look at a pre owned 2015 Tacoma and left with a brand new 2021 instead. Very good customer service.

Went for an oil change was browsing around prices for some of products and services are alil pricey. We were taken to a near by restaurant and were picked up

My security on my truck still not working very good

Prompt professional staffed by friendly people

Great customer Service.

Very long wait

Good people

Oil change took almost 3 hours

Good service