By far the nicest and cleanest Pilot shower I have used in all of 2021!14 starsBig big love. Thank tou so much for such cleanliness and such a nice shower. This is what ladies like on the road. Epic and amazing.I was so tired after a ling night!Le mega wow!πππ
First of all note to drivers this is not a pilot, I put in the necessary edit that I cant believe hasnt been changed yet. This is a road Ranger which they ended their business with Flying J / Pilot back in Feb 1st, 2020.Anyway the place is okay, the food is typical gut bomb gas station grease, cleanliness is Id say 7 to 8 out of 10 for the times Ive been here anyway. Mostly everything here is overpriced like most places anymore, Im looking at you loves. Anyway its a mediocre truck stop, Ive seen worse, Ive seen better.
Brand new store. Good people. No outgoing mail. Maybe soon
Fix Google maps. Pilot is East of the road. This is a Road Ranger gas station.
I havenβt been in Rochelle in a while and to my surprise, saw this new Pilot. Very clean, everything was well stocked, coffee counter was spotless and the showers were fantastic. Night shift was friendly. Parking is limited so you may want to try to get there early if planning to take your 10 hour break.
This Pilot suffers from awful parking lot/fuel lane design. If theres a sufficiently long enough line, it completely immobilizes anyone trying to park or leave their parking spot. The inside is fantastic, but P/FJ has been designing truckstops for over four decades. Theres got to be a better way to handle fuel traffic. I can easily foresee trucks lining up to the street at this location.
Newer pilot. They offer their pj fresh food here. Fuel bays are not so good. Had garbage cans overflowing and squeegee for windshield not in good shape. Also if getting fuel use the bays farther away from building they pump faster. The ones near the building are so slow you may as well take your break while getting fuel.
Excellent hot food. Showers are awesome. Associates are passive (laid back) but the internet needs a little work. Iβm next to the building and marginal to no signal on premium or free. Flying j style parking, width wise. π
I stopped to spend the night on 4/10 and went inside at 5pm to grab some pizza for dinner.....stood in line for almost 10 minutes because theres about 20+ local college students who have stopped in to get food+drinks also. After I finally get to the register, I asked for 2 pieces of pizza....I was told that Im not allowed to order any food until after all the students order and are served first to make sure they all get to eat....now I know just how important us truckers really are to PFJ, so I guess Ill be stopping at the Petro across the highway from now on.
My last time giving this place a chance. Pumps wont allow a credit option with a dual debit/credit card. Pumps run quite slow. Very high convenience store prices. Long lines with slow checkouts. I walked out after realizing I would wait 10+ minutes for an overpriced drink.
Nice clean stop but who designed the parking lot and fuel pump space? Wouldnβt be too terrible if there was sufficient space to flip a U-Turn to back in to the right side spaces if the left side is full, otherwise better be damn good at blindsiding!
This is decently busy location. Srvice is slow. And fuel lane are going to be blocked from the 30 min cant back up club.
Best Shower I have ever had on the road! PJFresh, very fresh as always indeed! Everyone in this store was extremely friendly and helpful. I will go out of my way to plan my fuel stop and break here again!!!
Horrible parking for a Semi and 53ft trailer a really genius that that built the parking lot come up about 5 ft short to be able to back in. Inside was clean but very weak for choices given time it will be destroyed along with all the hoods in the parking lot. Also Wifi and phone signal horrible
Very nice & clean Pilot...this place is fairly new. The team here are friendly & helpful...I accidentally put quarters into dryer instead of washer & even though management didnt have a key to refund me at the machine, he refunded me at the register. Thank you so much β€οΈ will definitely come back whenever we are in Rochelle!
New store, very clean, well stocked. Nice restroom and shower BUT music is everywhere and too loud; in the store, at the pumps, and in the parking lot.
New store I hope the NEW doesnt wear off. ALL the staff friendly and engaging.Including the shower guy wrkn hard to keepUp only 5 shwrs. Limited prkn so fill up fastGood place to stop
Nice and clean. Also good prices on gas
The old grouchy lady in the deasil station was a nice touch!
Nice friendly staff typical truck stop but I think it needs a little bit more parking
Small lot. Horseshoe to get into and thru pumps. About 12W max to go thru with OD loads. Nice inside. Friendly staff.
On 2/8/21 I made a parking reservation via the Pilot Flying J app and all the reserved parkings were full when i arrived a few hrs later. This happens every once in a while so I went inside to get my receipt and to let them know that someone must be parked without a reservation because the parking was full. They said: sorry, there is nothing we can do, we can offer you a refund but thats about it. What is the purpose of allowing drivers to pay in advanced for a reserved parking when you will just let anyone park on those spots regardless? Now the responsible driver that trusted your company and paid to have a parking along with peace of mind must just arrive and deal with the oh well, nothing we can do attitude of the employees? Ive been reserving parking with Pilot for over 2 years and this is a first. To top it off, as they were refunding me, anyone could still go to the app and make a reservation as the app was still showing 6 available parking spots. There are Pilots that do not offer reserve parking and thats fine but to offer it and not have it available simply because the employee is not willing to go outside and remove violators is unacceptable. I hope this is an isolated incident only in Rochelle, IL and doesnt become common practice in other Pilots.
Cleanest shower Ive seen in a while ! Parking lot is pretty small though
Nice and clean. Great gas prices and a great selection for a quick meal on the go. This will be a regular stopping place for me.
They had what I needed and the people at the register where friendly and courteous.
Pumps shut off at 75.00 dollars. Then you have to start over to finish filling. Then no receipt. Not happy.
There so called fresh and delicious has only pizza become this brand new store everything is broke down and the employee the few times Ive been here have about as much care as there equipment working because I had to wait 45 mins for a shower because no one went to clean them. Any truck driver willing to stay here dont plan on good service or working equipment. Stay at your own risk there is 2 other truck stop all together stay there they have good employees and food all around within walking distance.
Nice and clean and very friendly staff. They even have fresh made food like pizza and wings all night lonf
New, clean, great food PJ FRESH.
Nice new place all the showers are huge
Definitely well kept so far with a nice spread of selection and variety.
Really clean...its a newer pilot!!
This is not a pilot travel center
So new and so clean, i hope it stays clean as it is right now as years goes by,. :)
Used points on π. Knock down to dollar change. Card reader acting up. Cashier use his owe money to cover it. Plus clean nice. 11/19/2020 12:15 pm
Huge showers, great layout of store. And friendly people here love this new store.
Great staff, always willing to help a person out and go the extra mile!
My new fav place. Just opened and clean all around. Always reserved parking since place will be full quick. Small but nice food court.
Quick and best gas price in the area.
Excellent selection of food. Friendly staff (Yea Hannah!) Great prices!
Hyper expensive across the board. Luvs in Rochelle is the exact opposite. The hell with this place.
Brand new pilot, the showers are the best Ive ever seen. everything is clean. People are friendly. Grab the soda while its still carbonated lol.
This is a brand new Pilot thatβs is a month old wonderful staff and very clean hope it stays this way.
Nice new store, very clean, very courteous staff
Wonβt accept credit cards st the pump
Found everything we needed. Store and restrooms were very clean
Great truck stop only 1. I go 2
Itβs so clean and the staff are great. Thank you for your kindness.
New clean lets keep it that way please π
Super clean. Perfect.
This needs to be updated, This has NOT been Pilot for 2 years. This is Road Ranger and we have customers coming in daily because it still says Pilot.
The new BlackBerry lemonade is very good!
Clean establishment, friendly staff to assist with anything, and great location
Best food,showers and staff
Window cleaning fluid was like muddy water
Super clean, staff was very helpful and polite.
Cleaning shower very slowly 40 min
New facility. Awesome staff, my fuel card was giving me issues and they helped me get it dealt with.
New Pilot...friendly staff...just wish the parking for semis was a tad bit bigger...
Woman working the register was very rude for no apparent reason, and not willing to give assistance when she saw us walking around aimlessly looking for the cutlery.
Excellence
Very nice truck stop clean
Brand new place and the supposed clean shower smells like piss water was sloshed around as a cleaning agent...
Always clean
Decent place
Theyre ok
Nice brand new Pilot, great staf
Ok
Nice place and staff
Wonderful pilot nice people πππππ
Screw them
All my needs
Very friendly staff. Clean restrooms.
Systems down
Grabbed a coffee. And chips.
They food was amazing
Clean restrooms and friendly staff
Friendly people
Terrible service nothing but old people and waited 2 hrs to clean showers ππππππππππππππππππππ
Bad coffee
Clean shower, and also inside the store and around the parking lot, to be 5 stars you only need more space to park more trucks and the lighting is very good
Good customer service