Quick and honest! They came to do the job and told me the phone quote was higher than actual price—they could have kept the difference but their honesty was refreshing to see from a company. Awesome service and happy with the work they did. I’ve used this company a few times before— the best prices in town! Reliable. Honest. What more can you ask for?
Did a great job, other than the cracked windshield being gone it was like they were never here. Polite and professional guys.
They do great work and they do it quickly! On top of that, the deals are great. While I hope I dont need another window replacement, Ill certainly be coming back if I do. Highly recommended!
I needed the hinges on my back windshield replaced on my Ford Escape and they did it in 20 mins. Definitely recommend FB Glass!!
I’ve called nearly EVERY other windshield replacement company (you know the usual ones) and this morning had an appointment with one of them to pay an astronomical price that I assumed was normal. They cancelled my appointment for not having my windshield in stock which turned out to be a blessing because I found THIS PLACE (FB Auto Glass) They scheduled me right away, same day, at a much affordable price! Not to mention they were very nice over the phone.Highly Recommend!
Fast timing even fast shipping and considering of situation Loved them
Easy to schedule an appointment. Good service. Very satisfied.
Great service and customer service I love these guys true customer service is still alive
It was great and quick and there prices are awesome I’ll would recommend this company
Best price, best customer service, fastest turnaround Ive ever experienced, and the window replaced is great quality work. I was not at all expecting to enter a completely clean front seat when I picked up my car, I was planning to go ham with a shop vac as soon as I could find one, but the pieces of glass were all cleaned up from every nook and cranny. Thank you for doing a great job. Definitely recommend this company.
All I can say I wish there is more businesses like FB Glass. Frank and his team are doing amazing job every time and we are doing bussines with them over 5 years.
Abolutely blistering fast service, great customer service. Top notch repair shop. I would definitely recommend this place to anyone
Quick service and a great price. Got me in same day and I was all set within 2 hours.
This a great place for good price on repairs and highly convenient.
Service was quick and efficient. Staff was friendly and professional.
FB Glass replaced the windshield on our car located at our home. They were on time and did a great job. I would contact them first if we have another need for their services.
They come into our shop normally on a few hours notice. Always professional and fair prices.Highly recommended!
Best customer experience ever! The representative Ruth was pleasant, helpful, patience and very professional. They got my three broken windows fixed faster than any other local supplier could have. The service was great, they vacuum all the glass I had inside my car, even the car seat was taken out to make sure was completely clean. The service tech was very nice too. Highly recommended! Thanks for the great service!
The staff at Fb glass went above and beyond to help me with my van, even had one of their guys run to an auto store to get me a new battery as my other one was dead.. would recommend them to anyone, very very fast!
The employees at FB Glass are very professional. They get the job done quickly and correctly. The staff that makes appointments are very nice and helpful. Wouldn’t do business with anybody else!! Highly recommend!!
Great place!!! Thats all I need to say
I had made the mistake of tapping at ice on my windshield and caused a spider crack. I was looking around and everyone was painfully expensive. FB Glass did an awesome job repairing my windshield for a fraction of the price. I will definitely recommend them and return for all my window repairs on my van. The customer service interaction was welcoming and professional.
Safelite wanted almost triple what they charged and refused to install with windshield removal fee and mobile install fee. If you have any rust safelite will send you to a body shop where as fb will come to you, grind and prime it with no extra fees, everything is included. And the lady on the phone is very polite. Its been a pleasure.
Best service ever by a very professional crew. And the price was unbelievably low.
The employees at fb glass were great. Dropped my car off to have my windshield replaced they called me back real quick letting me know my windshield was replaced. The price for the windshield was reasonably inexpensive aswell. Would highly recommend these guys to work on peoples glass needs. Thanks again fb glass...
Easy to set up appointment, they contacted my insurance company for me, and came right to my work and replaced my windshield there. I didnt even have to leave the building. Super easy and great work! Thank you!
FB glass was absolutely wonderful to work with. Their dedication and time they took replacing my windshield surpassed my expectations. I am very pleased with their workmanship. I will be using their service again!
Went out of their way to find cheap price. Very professional and courteous.
I needed a mirror cut down to fit a custom made wood frame. They fitted the frame to within a 1/16 all around. Great work and the turn around time was less than 24 hours. Very happy to bring my flat glass cutting needs or any future automative work to them.
Great service. Always have what I need and are able to schedule repairs quickly. Would highly recommend using them.
One star because their installers broke into my vehicle, because they got to my car and I wasnt there to replace a windshield! I was minutes away and they had my number to call! I felt so violated and disregarded!😠 I contacted their office and was told that, theyre not allowed to perform work unless they have a key to access ones vehicle or permission to proceed. Jesus Christ!😠The nerve of these thugs!😱Im still waiting for documentation from the work that was done. They said that it would be left and emailed, still nothing. Its been almost 1 week. Anyways, so happy with the installers that my insurance uses. Know your rights EVERYONE!😏
Very professional staff and a great price. In and out of there within a half hour for a windshield replacement. Transferred my stickers to new windshield. Looks great and no leaks!
FB Glass was a dream to work with. They walked me through the insurance process and scheduled an appointment with me right away. The workers were courteous and professional and did a good job. They even vacuumed up the broken glass from my old window and left the garage spotless! Highly recommend for great local service.
Always a pleasure to do business with! Highly recommend working with them
10s across the board. I believe in using the services within my neighborhood or zip code as much as possible. When i discovered FB Glass was in my zip code, i immediately called them, was given a very reasonable price and arranged to have them install a very cracked windshield. My car was being repaired at the time at Bob Johnson in Greece. FB Glass being very familiar and in business relation with Bob Johnson went the next morning to the dealership and installed my windshield. What a great service. I hope to never have to use them again, but i will most definitely recommend their services. Thanks FB Glass
Called every place in rochester. This was the best price. Went in the same day, and was done quickly. Looks great! Thank you :)
Great company. They know what needs to be done . Highly recommend.
They were very helpful when my windshield was cracked on my way to work. They even came and picked up my car to get it fixed then brought it back. They were professional and pleasant, I will definitely give them my business again and I would recommend them to anyone.
FB Glass was great to work with. Their service is friendly and work is top notch. Strongly recommended for any auto or equipment glass needs.
The staff is amazing!!After my car was broken into, and the driver’s side front window completely smashed in, the receptionist calmed me down on the phone, and got me in the next day to get it fixed.There was a TON of broken glass in the car, and they vacuumed it out so thoroughly. They even removed the mats and got under the seats and in the backseat! I know this because when I got in the car, they had placed a chapstick on the passenger seat..that I had lost months ago under the driver’s seat.I was so relieved to have such thorough and professional individuals work on my car, especially after the awful feeling of having it broken into and having my purse stolen.
Front windshield needed replacement on my 2005 Toyota Corolla. I shopped around and got quotes for $200 + hidden fees upwards of $50. I called FB Glass and got a quote for $170 even. I made an appointment, and 8 am the next Monday they were expecting me and got the job done in 25 minutes. The price was exactly what they promised. Excellent experience. Won’t go anywhere else.
Aloi Materials Handling are extremely pleased with the prompt and courteous service that FB Glass provided. We called for a windshield replacement and were stunned at the quick response and professionalism they provided. Thank you FB Glass and we will recommend your services and look forward to a long term relationship.
They are very professional and do a great job. They take care of everything for you. Highly recommend them.
There website is easy to understand
Had a great experience working with FB Glass. Great service, great experience. Strongly recommend for all auto glass needs.
Thank you. Professionals all, reception and all the staff.
This company blows away the competition. I found out that hard way that my 2017 CRV had no glass coverage (thanks Progressive, immediately switched to Liberty Mutual) thinking I could do better than the $500. deductable. Not the smartest move ever. Every other place quoted me nearly $1,000 (ugh!!). Ruth at FB (#1 customer service rep EVER!) thought they could do better, much better. It took a while to find a windshield with the electronics in my vehicle package, but Ruth kept looking & CALLED ME when she found it--for a little under what I would have had to pay out of pocket. Thanks you, thank you for being there, Ruth!! After being treated horribly by Progressives so-called customer service, this was the best happy ending to a crappy car situation Ive ever had!!
Good prices and service
2 cars, 2 great experiences
Top notch professional service
Great job replacement of my windshield
Excellent Customer Service and Fast Installation
Met with me before i needed to be at work! Great company
Very knowledgeable and fair. Would recommend.
Always great service.
Great customer service frank is the man!!
Awesome glass guys
Awesome place!
Reasonable prices