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Walgreens
720 East Ridge Road, Rochester, NY 14621, United States
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Walgreens
Comments
Ge
Review №1

Horrible! Pharmacy is just horrible, i will never go there again & tell all my friends and family to not go . Nobody is professional I called someone answered the phone not knowing I can hear them getting and saying all of someone information in pharmacy. I dont feel like my information is protected

An
Review №2

They see you coming to counter and they will close I understand is time to go but theres 2 minutes left and you see me very bad 👎

ke
Review №3

Were in trouble no more good pharmacies to be found staff underage inexperienced so sad especially this one several other ones too they rather give you trouble than to satisfy you poor management

A
Review №4

Terrible, Carole at the FEDEX desk blaming issues on being short staffed, asking personal information within earshot Of other customers(identity theft duh) this store is very ghetto and I would rather go to the one on culver, than deal with the ratchetness I dealt with today. Even though it is much farther away. SMDH

An
Review №5

Outstanding at first, then after about a year due to not picking up prescriptions on time, a few different staff members; on separate occasions were rude, apparently they were resentful and inappropriate with comments and questions RE my picking up scripts late.I did make some complaints and the managers were very good at responding. I was upset and a little over sensitive I think.I could have handled the situations better myself. It wasn’t entirely necessary to make such a big deal and complain.In all reality and after much thought it was My FAULT for being so irresponsible NOT picking up scripts in a timely manner.I do understand their position RE: not picking up on time. It makes their job harder and that’s not fair on my part. 😬So overall their customer service is GREAT. The workers are professional and courteous. PRESCRIPTIONS are done in a very timely manner and all prescriptions have always been correct.I would recommend this Walgreens.

Re
Review №6

Terrible experience. Terrible management. I ended up not purchasing anything because of staff inadequacy

Dr
Review №7

Walgreens East ridge and Hudson isnt where I normally shop as I do not live close to this location. While shopping today with my mother around 4:19 PM, I was in the shaving needs section of the store when I hear over the intercom a call for customer service in the shaving needs section. There was no one else around but myself and my mother and we had not requested customer service. The store was pretty dead. So looked around to confirm and it was clear to me that I was being watched while shopping and the call for customer service was intended to make me aware of that. I left the store and will not be shopping there again as I was profiled. I later went home and called the store. Spoke with a nice cashier who explained that they have issues with stealing in the store so that may be the reason customer service was called. Further confirming this as aIa tactic. I explained to her that being watched while shopping and assumed to be a shoplifter isnt a feeling that makes people comfortable in your store. I will be writing a written complaint to corporate in the hopes better decisions can be made in the future.

Be
Review №8

Ive been filling my prescriptions at this Walgreens for a few months now and I am very happy with the service. The staff has always been professional, kind and helpful...they have actually gone above and beyond more than once. Their app for Android is great too! Im definitely glad I made the switch from my previous pharmacy to Walgreens!

At
Review №9

The staff is nice and helpful. They check to see if there is something in the back if they are out on the floor. Photo services is quick and they have quality products! If something is wrong they are quick to fix it for you. The pharmacy is usually quick in and out. They are kind and remember who you are!

Ph
Review №10

I dont care for their service theyre rude and inconsistent with refills of medication. Not the insurance companies fault!! Not long ago they shorten my client of his medicine and said that the medicine colud either be lost or stolen, what type of staff are they employing that would loose of possibly steal customers medication. Be sure to count your medicine everyone!! Because the reputation of Walgreens in Lake & Ridge is beyond awful.

An
Review №11

The staff is nice and helpful. Their photo center is very fast. Be vigilant going in and out for random non customer people asking for money.

Pa
Review №12

Just left Walgreens after going to about 5 different stores to print out pictures for my Uncles funeral. Not only were the able to print out the pictures at 9:45PM, they even stayed late while the prints were finishing up, all the while with a genuine smile. Thank you so much!

Je
Review №13

Would not recommend this pharmacy. The drive up is very slow and going inside is not any better. This is not just a one time occurance. Switching to Wegmans or Rite Aid.

Ja
Review №14

Convinient

Se
Review №15

This was a nice walgreens. The cashier knew exactly where an item I was looking for was located, and directed me to it

Sa
Review №16

I have gone to the digest 2x now to refill a prescription and the have NOT gotten it right. Good place to AVOID !!!

Ke
Review №17

Drive-thru window is constantly slow the running around in there like that mixed up I just dont feel comfortable at the service at the windows need more customer training stop being combative

Ti
Review №18

If youve been to a Walgreens, youve pretty much seen them all. This one is no different.

Ju
Review №19

Spectacular

Information
5 Photos
19 Comments
3.2 Rating
  • Address:720 East Ridge Road, Rochester, NY 14621, United States
  • Site:https://walgreens.com/locator/walgreens-720+e+ridge+rd-rochester-ny-14621/id=10512
  • Phone:+1 585-266-8994
Categories
  • Beauty supply store
  • Drug store
  • Convenience store
  • Cosmetics store
  • Greeting card shop
  • Perfume store
  • Stationery store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:8AM–10PM
  • Sunday:8AM–10PM
Service options
  • Curbside pickup:Yes
  • Drive-through:Yes
  • In-store pickup:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Passport photos:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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