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Crazy Dog T-Shirts
21 Humboldt St, Rochester, NY 14609, United States
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Crazy Dog T-Shirts
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Gi
Review №1

This is a great company. The shirt I ordered was too small for meI would have returned it but was told to give it to someone who couldus it. My money was refunded promptly/ Have placed another order.Love their sassy sayings.

Je
Review №2

Placed order over 2 weeks ago. And when I contact you im being told contact PayPal... money pulled so issues is on your end not theirs. I need my shirts or money back!Update: changed from 1 to 5 stars they got my order fi ex and being shipped and refunded me what more could I ask for. Great company will be buying so much more and recommending to my friends

Mi
Review №3

Cool shirts & great people that care about the community. Check em out.

Ci
Review №4

The best all around...affordability, customer service, availability of products, custom designs... all excellent! You have to check crazy DogT-Shirts out!

Ji
Review №5

The team at Crazy Dog T-Shirts are simply amazing! The church I work for had a last minute need for custom t-shirts for our youth group, and not only did they turn around the order in 2 days the donated all of the shirts!

Su
Review №6

CrazyDog is AMAZING! Their staff are the best humans, ever, and will always go above and beyond for their customers. They have such a wide range of products and have helped me run my school fundraisers for years. Cant speak highly enough about this company!

ro
Review №7

Crazy dog rules. Best T-Shirt Company out there. They really care about their customers and getting things right for them. I will be doing all my future business with them. There are not too many companies out there that truly care for the customers as much as these guys do. Thank you crazy dog

Jo
Review №8

The tank top i bought from you guys is great. The size fits right. The graphics on the shirt are nice. It arrived at my door 2 days after i ordered it. No complaints. Thanks!

To
Review №9

Bought shirts from them on multiple occasions. All are relatively cheap and made from quality material. One time, a shirt didnt fit, and I was able to get the right size at no extra cost. Awesome customer service!

Ph
Review №10

These guys are in a really tough, competitive business where its difficult to make everyone happy. Nonetheless they do a great job and we have only had positive experiences ordering uniforms and special events tees from them. Good people, good company.

Ta
Review №11

Weve used Crazy Dog for our promo items for years, and Ive been so pleased with the team! The quality of the products is great and if we ever have any issue they very quickly find a solution. Highly recommend!

Kr
Review №12

I just received a T-shirt in the mail today from amazon for a maternity shirt. I plan on wearing it to a family party this weekend to reveal my pregnancy. I was disappointed when it came in and had a black mark on the bottom. I called customer service and they were so friendly and accommodating. They sent a new shirt today to it would be here in time. Best customer service I’ve had in a long time. What a great company to buy from. They take care of their customers.

Sa
Review №13

I have only purchased online, but Im an so amazed by their customer service! I needed to exchange t-shirts for a different size. I ordered my new ones and emailed them about returning the others. They refunded me and just asked me to donate them for the holidays!

Mi
Review №14

Crazy Dog t-shirt organized a unique order. They worked carefully with me to find a tshirt that would help celebrate my teams 25th anniversary. With all of this they still got everything done ahead of their schedule. They will get my future orders.

Ba
Review №15

Ordered a tee shirt as a surprise for my husbands 70th birthday. There was a little glitch with the order but the company went over and beyond to make things right. Great quality in material and design. Will definitely order again.

Ja
Review №16

I’ve ordered from crazy dog a lot when I was pregnant and always got compliments on my shirts. They were super cute. I placed an order after I had my baby, and I paid but was never sent my shirts. A month later, still nothing. I have tried to call Crazy Dog multiple times, the phone just rings. So I emailed them multiple times with my order number and have gotten no response. The only other thing I can do is drive the 30 min to the location and see where my order is. Extremely frustrating and I WONT be ordering again. I understand mistakes happen and things get overlooked, but to not even get a response is so disappointing. At least give me my money back!

Jo
Review №17

Ordered a shirt online. After the first wash the logo was almost gone. We contacted the company and after a week no reply. Money lost and the shirt is basically a glorified car rag!!!! Money down the drain. Thanks guys!!!!

Sh
Review №18

This company is amazing! The customer service was superb! I ordered shirts as Christmas presents and I had some issues with them! They bent over backwards to resolve the issue! Highly recommend doing business with them!

Ki
Review №19

We recently placed an order for spirit wear for our school (t-shirts, long sleeve t-shirts and hoodies). Kara was GREAT to work with, she was VERY responsive and friendly. We found the prices to be very reasonable and we are pleased with the quality and sizing of the shirts, and turn-around time after our order was submitted was quick. Overall GREAT experience and we look forward to working with Crazy Dog again in the future!

Mi
Review №20

I was excited to get this shirt. I love the movie and the design on the shirt was just what I was looking for. I purchased from this seller in part because it was supposed to be a “super soft high quality shirt”, and that “you won’t find a more well-made shirt online”. The listing says “100% preshrunk cotton” and “our shirts are slim fit”. Unfortunately for me what I got was a cheap Gildan t-shirt, that you can find at any Walmart for a few bucks, with some imperfections in screen printing. The shirt i received is 90% cotton 10% polyester and not slim cut at all. For a clothing company they really missed their mark.

co
Review №21

The only place I shop for customized gear. Hands down the best service and merchandise. I highly recommend!

Je
Review №22

Awesome company! Great to work with and GREAT customer service! Ordered shirts for family pics and they turned out great! Will definitely be ordering from them again!

Sh
Review №23

I love the quick response with customer service! I will definitely be ordering from them again!!!

Da
Review №24

***Update 7/24/2018*** Received another email from Kyle apologizing for the continued inconvenience that was caused. He stated that he would look into the situation to see why it was not rectified and he said he would personally ship the correct t-shirt to me and would include a free shirt along with the replacement. I received my package yesterday and I finally got the correct size shirt. This whole ordeal was a lot more nerve-wrecking than it should have been, but I commend the manager for stepping up and making sure that the situation was completely resolved and not just swept under the rug. I also applaud them for not expecting the wrong sized shirts be sent back, but instead be donated to someone in need. Thank you for finally getting me the correct shirt.***Update 7/20/2018*** Received an email from Kyle, the manager, apologizing for the inconvenience and offering to rectify this situation by refunding me my money back and sending me the correct size shirt (XL). The money was refunded 2 days ago. I received the shirt yesterday and surprise, it is STILL a small. The first shirt they sent when I requested the larger size was a small, and after 3 weeks of back and forth, I STILL received a small. I definitely do not recommend this company now.7/18/2018Worst exchange policy and worst “customer service dept” I’ve ever encountered. They don’t answer the phone number provided and emails are answered 2 days later. If you need to make a return, your best option per Crazy Dog themselves is to ask for a refund (2-4 day return) and re-order the shirt. It’s been a month since I returned a Fathers Day shirt for a larger size and after multiple email exchanges and verifications that the shirt is being sent, I’ve been told that a refund is being issued and to re-order it again. It’s been a frustrating experience. I honestly wanted to write a good review but after this last email response, there’s just no way I can recommend this company.

Ma
Review №25

I would recommend this company for ANY tshirt needs. I ordered 2 tshirts, and when I was very pleased with the quality and screen printing. They are Christmas presents and I am glad to give them as such. When they came however, the size wasnt quite right. I am not exaggerating when I say they helped me in less than five minutes. Customer service is unparalleled.

Ba
Review №26

I have worked with this company for over 10 years. I order shirts for our company regularly and have ALWAYS been pleased.! They are so personable and honestly couldnt ask for anything more from them.

Sh
Review №27

My family was thrilled with our reunion t-shirts! Awesome quality and printing, perfect job! A pleasure to work with and excellent customer service. Thank you CrazyDog!

Di
Review №28

We work for a local Non-Profit and Crazy Dogs shirts makes custom ordering for our volunteers a breeze. They ensured timely delivery, worked with us and gave us various samples so we knew we would be happy with our order!! We love working with Crazy Dog Shirts!

Ch
Review №29

Great quality! Will definitely be buying more.

Jo
Review №30

I needed custom shirts urgently, and they were able to design and print great looking tees within a week. Price was reasonable as well. I cant recommend them highly enough.

Sh
Review №31

I have had at least 6 orders with this company. Every single experience has been awesome! Great designers, very helpful, the products are done before they quoted, great pricing and the quality is awesome! I wont go anywhere else for shirts!

Ch
Review №32

I ordered 5 plain colored maternity shirts. I loved them when I recieved them, then I washed them as instructed and they shrunk to 1/2 their size. I contacted the company looking for replacements (bigger size to prepared for the shrinking), money back, anything to make the situation right and I have yet to be contacted by anyone. The sad thing is, I really liked the style and fit before they were washed. Now I am just mad and disappointed that the shirts are unusable and the companies customer service skills are nonexistent! If you dont mind throwing money down the drain for a crappy product, this is the company for you!

Ly
Review №33

Ordered a onesie for my grand daughter. The printing was all streaked. Currently working with them to see if they Will send me a new oneUpdate owner said he will send me a new onesie at no cost.

Wi
Review №34

I ordered a t-shirt for my daughter in a small. When it arrived it was tiny so I contacted them and they sent a medium. The medium was as small as the small, it was a different color of gray, was a different material and the sleeves were uneven. I dont understand all the good reviews. Wish I could give one because I wanted that shirt...

Tr
Review №35

Great crew and great quality merchandise.

Ta
Review №36

I orederd 7 tshirts for my family for Christmas The online ordering process was quick and easy and I received them on time. One shirt was to be an extra large mens. It turned out to be smaller than the large size mens I also ordered. I called customer service and they said that they would send me a new one in the correct size and no charge and there was no need to send back the wrong one I received. He figured they sent me a womans XL instead of mens. I was shocked at how nice and friendly the customer service associate was and they are so accommodating. Unfortunately I do not remember they guys name that I spoke to but he was a joy! I will definitely order from them again. Great job guys!!

Je
Review №37

I ordered the wrong size ( my mistake ) I called to see about exchanging it. The staff was extremely friendly! They are sending me another shirt and just asked me to donate the other one!!! I didnt think customer service like this existed anymore! 😊

Pa
Review №38

I ordered a tee shirt first week of January and I was told of arrival date which has now come and gone. They are not a reputable company.Im wanted to give it no stars but that was not a option. Never Never buy from them

He
Review №39

Best place to have shirts made in Rochester! The staff if always so helpful and amazing to work with. I wouldnt go anywhere else! :)

Al
Review №40

Placed an order with them a week ago. They got here quickly but one of the shirts I ordered is wrong. I have been trying to reach them by phone and email and no response the number they have on their website just rings and rings. Horrible customer service!!

Da
Review №41

They did an amazing job on the tank tops for my birthday!! They where kind and efficient I could not have asked for anything more!

Ma
Review №42

We received two tshirts as presents, but they were two small. Customer service was great! We mailed them back and received the larger sizes quickly.

Ch
Review №43

They have helped me with gifts as well as large orders for a business. The staff at Crazy Dog T-shirts are super helpful, and my shirts always come out great!

Ca
Review №44

Fast deliveryLove the shirts I gotWill order again from them.

E
Review №45

Great quality shirts and wonderful customer service - especially Maddy. One happy customer from Australia!

Ba
Review №46

I dont recommend anyone to purchase from them. Ordered 1 T shirt from 9th Nov. and until this moment I am writing the review its not even shipped. Sent an email and the feedback was astonishing..my order was mixed with another order that was cancelled..I showed up the invoice and they confirmed it will be delievered in 2 to 3 days..until now nothing was done. Asked for a tracking number..nothing. Totally unsatisfied. Very poor service.

Ev
Review №47

A great team to work with. They have been doing our race t-shirts for years, and they are always on point, and on time!

Er
Review №48

Great t-shirts and also very nice to offer vertus (the school next to them free shirts)

De
Review №49

Daniels Race has fitted a wonderful relationship with these guys. You should do the same.

co
Review №50

It is a warehouse type place. Nice t shirt

la
Review №51

Great customer service and great people to work with.

Ja
Review №52

Very friendly staff! Great pricing, huge selection, retail space coming soon.

Br
Review №53

CJ...was awesome!!! I had a great person offer great feedback!!

Pa
Review №54

Great people to work with and they do really nice work.

Da
Review №55

Great design team and fast turn around.

la
Review №56

Bought T shirt a mans medium got and looks like a boys size. They are wanting to charge me for return shipping when there product is wrong. A skinny man it would be to tight on. Ordered second shirt before I received first so cancel second order before it was shipped and they sent it anyway and want me to pay return shipping on both. Buyer beware.

Ni
Review №57

Absolutely love this place

Ri
Review №58

Great place that makes excellent shirts

El
Review №59

Great customer service and merchandise!!!

li
Review №60

Amazing customer service

Ca
Review №61

Great experience!

er
Review №62

Amazing service.

Information
45 Photos
62 Comments
4.3 Rating
  • Address:21 Humboldt St, Rochester, NY 14609, United States
  • Site:https://crazydogtshirts.com/
Categories
  • Custom t-shirt store
  • Screen printing shop
  • T-shirt company
Working hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:Closed
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